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... clothing 69 Manually clean print cartridges 69 Maintain print cartridges ...70 Print cartridge storage and handling 71 Print cartridge protector ...71 Printer Toolbox ...72 12 Troubleshooting Error messages ...73 Print cartridge error messages 73 Other error messages ...74 Installation problems ...74 Printer lights are on or flashing 76 What the flashing...
... clothing 69 Manually clean print cartridges 69 Maintain print cartridges ...70 Print cartridge storage and handling 71 Print cartridge protector ...71 Printer Toolbox ...72 12 Troubleshooting Error messages ...73 Print cartridge error messages 73 Other error messages ...74 Installation problems ...74 Printer lights are on or flashing 76 What the flashing...
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Chapter 1 (continued) Section HP support Troubleshooting Order supplies Specifications HP inkjet supplies recycling program Description Find out how to recycle print cartridges. 6 Welcome Find out how to contact HP support. Learn how to a hardware or software problem. Learn about the paper capacity, requirements, and other specifications for the printer. Find a solution to order supplies for the printer.
Chapter 1 (continued) Section HP support Troubleshooting Order supplies Specifications HP inkjet supplies recycling program Description Find out how to recycle print cartridges. 6 Welcome Find out how to contact HP support. Learn how to a hardware or software problem. Learn about the paper capacity, requirements, and other specifications for the printer. Find a solution to order supplies for the printer.
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... is misprinted • I pressed the Photosmart Essential button, but nothing happens • Front USB port problems • If you continue to resolve the problem. 12 Troubleshooting • Error messages • Installation problems • Printer lights are on or flashing • Printer does not print • Document prints slowly • Print cartridge... these directions. If you receive a print cartridge error message, one or both of the print cartridges cannot be used in Incorrect or missing print cartridge. Troubleshooting 73
... is misprinted • I pressed the Photosmart Essential button, but nothing happens • Front USB port problems • If you continue to resolve the problem. 12 Troubleshooting • Error messages • Installation problems • Printer lights are on or flashing • Printer does not print • Document prints slowly • Print cartridge... these directions. If you receive a print cartridge error message, one or both of the print cartridges cannot be used in Incorrect or missing print cartridge. Troubleshooting 73
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... USB hub. "There was an error writing to have problems, visit HP Technical Support at www.hp.com/support. "Two-way communication cannot be established" or "Printer not responding" message The printer might not be able to the computer. 74 Troubleshooting If you receive this error message, the print cartridge is installed in...
... USB hub. "There was an error writing to have problems, visit HP Technical Support at www.hp.com/support. "Two-way communication cannot be established" or "Printer not responding" message The printer might not be able to the computer. 74 Troubleshooting If you receive this error message, the print cartridge is installed in...
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...; Power light is flashing • Resume light is flashing • Both Power and Resume lights are flashing • Print Cartridge Status lights are flashing 76 Troubleshooting Uninstall the printer software: a. Follow the onscreen instructions to install correctly, but the printer name does not appear in the list of printers when you...
...; Power light is flashing • Resume light is flashing • Both Power and Resume lights are flashing • Print Cartridge Status lights are flashing 76 Troubleshooting Uninstall the printer software: a. Follow the onscreen instructions to install correctly, but the printer name does not appear in the list of printers when you...
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... button to turn off the printer. 3. Disconnect the printer power cord from the electrical outlet. 4. Press the Power button to turn on the printer. 78 Troubleshooting Proceed to step 2 if the lights continue to the electrical outlet. 5.
... button to turn off the printer. 3. Disconnect the printer power cord from the electrical outlet. 4. Press the Power button to turn on the printer. 78 Troubleshooting Proceed to step 2 if the lights continue to the electrical outlet. 5.
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... the printer and are flashing. For more information, see Print cartridges and Installation instructions. • The paper or other media is turned on again. 80 Troubleshooting If you experience problems, the USB cable might not be replaced. Chapter 12 Front USB port lights are flashing If the front USB port lights...
... the printer and are flashing. For more information, see Print cartridges and Installation instructions. • The paper or other media is turned on again. 80 Troubleshooting If you experience problems, the USB cable might not be replaced. Chapter 12 Front USB port lights are flashing If the front USB port lights...
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... speed, select a different print quality mode. To increase the print speed, use two print cartridges in ink-backup mode The printer might be installed. 82 Troubleshooting Make sure the tri-color print cartridge is installed in the left side of the cradle and the black or photo print cartridge is installed...
... speed, select a different print quality mode. To increase the print speed, use two print cartridges in ink-backup mode The printer might be installed. 82 Troubleshooting Make sure the tri-color print cartridge is installed in the left side of the cradle and the black or photo print cartridge is installed...
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...the Power light is still flashing, the print cartridge is flashing, go to flash after replacing the print cartridge, visit HP Technical Support at www.hp.com/support. Chapter 12 3. Click the Print Cartridge Information button and view the list of the following: • ...properly Cause: The printer cannot print if the print cartridges are faulty, or if they are flashing, visit HP Technical Support at www.hp.com/support. 84 Troubleshooting For more information, see Installation instructions. For more information, see Manually clean print cartridges. 5. Print cartridge ...
...the Power light is still flashing, the print cartridge is flashing, go to flash after replacing the print cartridge, visit HP Technical Support at www.hp.com/support. Chapter 12 3. Click the Print Cartridge Information button and view the list of the following: • ...properly Cause: The printer cannot print if the print cartridges are faulty, or if they are flashing, visit HP Technical Support at www.hp.com/support. 84 Troubleshooting For more information, see Installation instructions. For more information, see Manually clean print cartridges. 5. Print cartridge ...
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... 1. Turn off the printer. 3. Disconnect the printer power cord from each print cartridge. Press the Resume button. Chapter 12 removed from the electrical outlet. 86 Troubleshooting
... 1. Turn off the printer. 3. Disconnect the printer power cord from each print cartridge. Press the Resume button. Chapter 12 removed from the electrical outlet. 86 Troubleshooting
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... cartridge and a black or photo print cartridge installed. Press the Resume button to continue printing. If the input tray is within the recommended specifications. 88 Troubleshooting Verify the following: • A sufficient amount of paper is in the input tray (at least ten sheets). • The input tray is not overly full...
... cartridge and a black or photo print cartridge installed. Press the Resume button to continue printing. If the input tray is within the recommended specifications. 88 Troubleshooting Verify the following: • A sufficient amount of paper is in the input tray (at least ten sheets). • The input tray is not overly full...
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Chapter 12 Horizontal lines appear on a photo Solution: If light or dark horizontal lines appear on the edges of a photo 90 Troubleshooting NOTE: If you are still not satisfied with the results, replace the print cartridges. Part of the photo is faded Fading might occur on the ...
Chapter 12 Horizontal lines appear on a photo Solution: If light or dark horizontal lines appear on the edges of a photo 90 Troubleshooting NOTE: If you are still not satisfied with the results, replace the print cartridges. Part of the photo is faded Fading might occur on the ...
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... printer. • Open the Printer Properties dialog box, click the Features tab, and then set the Print Quality to Maximum dpi. Reprint the photo. 92 Troubleshooting
... printer. • Open the Printer Properties dialog box, click the Features tab, and then set the Print Quality to Maximum dpi. Reprint the photo. 92 Troubleshooting
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... curl until the paper lies flat. Photo has an unwanted border • For most paper types • For photo paper with a tear-off tab 94 Troubleshooting Chapter 12 Fading occurs on the edges of a photo Verify that is not curled. If the problem persists, then use photo paper that the photo...
... curl until the paper lies flat. Photo has an unwanted border • For most paper types • For photo paper with a tear-off tab 94 Troubleshooting Chapter 12 Fading occurs on the edges of a photo Verify that is not curled. If the problem persists, then use photo paper that the photo...
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... the self-test does not show a problem, investigate other causes, such as the image file or software program. For additional print cartridge troubleshooting, visit the HP Web site at www.hp.com/ support. This section contains the following topics: • Faded prints with ink streaks • Prints are faded • Blank pages print... section and observe the following : • Clean the print cartridges automatically. For more information, see View estimated ink levels and Automatically clean print cartridges. 96 Troubleshooting
... the self-test does not show a problem, investigate other causes, such as the image file or software program. For additional print cartridge troubleshooting, visit the HP Web site at www.hp.com/ support. This section contains the following topics: • Faded prints with ink streaks • Prints are faded • Blank pages print... section and observe the following : • Clean the print cartridges automatically. For more information, see View estimated ink levels and Automatically clean print cartridges. 96 Troubleshooting
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... options: Tab Features Setting Portrait or Landscape: Verify the appropriate orientation. Reprint the document. Select the appropriate print settings from within the software program. 98 Troubleshooting For more information, see View estimated ink levels. • You might be trying to the paper size specified in the input tray. 2. Document is correctly...
... options: Tab Features Setting Portrait or Landscape: Verify the appropriate orientation. Reprint the document. Select the appropriate print settings from within the software program. 98 Troubleshooting For more information, see View estimated ink levels. • You might be trying to the paper size specified in the input tray. 2. Document is correctly...
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...program supports. Before you connect the digital camera to your computer, see the HP Photosmart Software Help. 100 Troubleshooting Solution: Verify that came with the HP Deskjet. For more information on using the HP Photosmart Software, see the Setup Guide that you have transferred the images from ...the images from the camera to your computer. Additionally, verify that the digital camera is connected properly, turn the HP Deskjet off and then on setting up the HP Deskjet and connecting it to your computer. • The digital camera is not in the correct mode for printing.
...program supports. Before you connect the digital camera to your computer, see the HP Photosmart Software Help. 100 Troubleshooting Solution: Verify that came with the HP Deskjet. For more information on using the HP Photosmart Software, see the Setup Guide that you have transferred the images from ...the images from the camera to your computer. Additionally, verify that the digital camera is connected properly, turn the HP Deskjet off and then on setting up the HP Deskjet and connecting it to your computer. • The digital camera is not in the correct mode for printing.
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... problems 101 Connection light is off and the Error light is not set to the front USB port. For information about the support process, see HP support. Change the camera mode. Connection light is on and the Error light is flashing The camera is on An unsupported device, such as a mouse... the correct mode for five seconds The printer has lost connection with the camera while printing. If you continue to have questions after investigating the troubleshooting topics, shut down your computer, visit HP Technical Support at www...
... problems 101 Connection light is off and the Error light is not set to the front USB port. For information about the support process, see HP support. Change the camera mode. Connection light is on and the Error light is flashing The camera is on An unsupported device, such as a mouse... the correct mode for five seconds The printer has lost connection with the camera while printing. If you continue to have questions after investigating the troubleshooting topics, shut down your computer, visit HP Technical Support at www...
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... support specialists • Software and driver updates for your HP Deskjet • Valuable HP Deskjet and troubleshooting information for common problems • Proactive device updates, support alerts, and HP newsgrams that came with the HP Deskjet. 2. Support options and availability vary by phone Ink cartridge warranty information The HP cartridge(s) warranty is applicable when the product is used in...
... support specialists • Software and driver updates for your HP Deskjet • Valuable HP Deskjet and troubleshooting information for common problems • Proactive device updates, support alerts, and HP newsgrams that came with the HP Deskjet. 2. Support options and availability vary by phone Ink cartridge warranty information The HP cartridge(s) warranty is applicable when the product is used in...
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... appear 76 printer prints on multiple sheets at once 88 printer properties 61 printer software downloading updates 63 printer specifications 106 printer Toolbox 72 printer troubleshooting 73 printing 4800 x 1200 optimized dpi 55 booklets 47 borderless photos 27 bound two-sided printing 58 brochures 45 CD/DVD tattoos 43 custom ...tips 52 transparencies 44 two-sided printing 58 with one print cartridge 20 Printing Shortcuts tab 52 printing tips 52 R Real Life Technologies 31 recycle HP Deskjet 108 ink cartridges 107 regulatory notices FCC statement 109 notice to users in Japan (power cord) 110 112
... appear 76 printer prints on multiple sheets at once 88 printer properties 61 printer software downloading updates 63 printer specifications 106 printer Toolbox 72 printer troubleshooting 73 printing 4800 x 1200 optimized dpi 55 booklets 47 borderless photos 27 bound two-sided printing 58 brochures 45 CD/DVD tattoos 43 custom ...tips 52 transparencies 44 two-sided printing 58 with one print cartridge 20 Printing Shortcuts tab 52 printing tips 52 R Real Life Technologies 31 recycle HP Deskjet 108 ink cartridges 107 regulatory notices FCC statement 109 notice to users in Japan (power cord) 110 112