User Guide - Macintosh
Page 4
... 76 Maintain the printer body 77 Remove ink from your skin and clothing 77 Manually clean print cartridges 77 Maintain print cartridges 78 HP Printer Utility 79 11 Troubleshooting 81 Ethernet problems 81 Printer does not print 83 Paper jam ...84 Paper problems ...86 Paper mismatch ...87 Printer is stalled ...87 Print... with borderless documents 96 Error messages 100 Printer lights are on or flashing 101 Document prints slowly 103 If you continue to have problems 104 HP support process 104 12 Accessories...105 2 HP Deskjet 6940 series
... 76 Maintain the printer body 77 Remove ink from your skin and clothing 77 Manually clean print cartridges 77 Maintain print cartridges 78 HP Printer Utility 79 11 Troubleshooting 81 Ethernet problems 81 Printer does not print 83 Paper jam ...84 Paper problems ...86 Paper mismatch ...87 Printer is stalled ...87 Print... with borderless documents 96 Error messages 100 Printer lights are on or flashing 101 Document prints slowly 103 If you continue to have problems 104 HP support process 104 12 Accessories...105 2 HP Deskjet 6940 series
User Guide - Macintosh
Page 6
1 Welcome To find an answer to a question, select one of the following topics: ● Special features ● Get started ● Connect to the printer ● Print photos ● Print photos from a digital camera ● Print other documents ● Printing tips ● Printer software ● Maintenance ● Troubleshooting ● Optional accessories ● Supplies ● Specifications ● Environmental information 4 HP Deskjet 6940 series
1 Welcome To find an answer to a question, select one of the following topics: ● Special features ● Get started ● Connect to the printer ● Print photos ● Print photos from a digital camera ● Print other documents ● Printing tips ● Printer software ● Maintenance ● Troubleshooting ● Optional accessories ● Supplies ● Specifications ● Environmental information 4 HP Deskjet 6940 series
User Guide - Macintosh
Page 21
... Page button ● Network light ● Reports page ● Embedded Web server (EWS) Other information: ● Resetting the printer to the factory default settings ● Troubleshooting ● Glossary Ethernet basics The printer's built-in order to communicate with one another . Routers are active. A router can look similar, but there are important...
... Page button ● Network light ● Reports page ● Embedded Web server (EWS) Other information: ● Resetting the printer to the factory default settings ● Troubleshooting ● Glossary Ethernet basics The printer's built-in order to communicate with one another . Routers are active. A router can look similar, but there are important...
User Guide - Macintosh
Page 32
...printer to its memory. Also, resetting the printer to the factory default settings After the printer is configured for Fast Ethernet. 30 HP Deskjet 6940 series While holding down the Report Page button. 3. Press and hold down the Report Page button, press the Cancel button three... settings: 1. Follow these steps to reset the printer to factory default settings. ● No: Settings remain as a last resort when troubleshooting the printer. Any Bluetooth device within range can print to the printer. ● Not visible: Only Bluetooth devices that the printer is powered...
...printer to its memory. Also, resetting the printer to the factory default settings After the printer is configured for Fast Ethernet. 30 HP Deskjet 6940 series While holding down the Report Page button. 3. Press and hold down the Report Page button, press the Cancel button three... settings: 1. Follow these steps to reset the printer to factory default settings. ● No: Settings remain as a last resort when troubleshooting the printer. Any Bluetooth device within range can print to the printer. ● Not visible: Only Bluetooth devices that the printer is powered...
User Guide - Macintosh
Page 83
If the HP Report page does not print, verify the following: ● The printer is set up and powered on. ● The print cartridges are installed correctly. ● ... process Ethernet problems The following problems can occur with an Ethernet connection. Printer does not print Print an HP Report page. User's guide 81 11 Troubleshooting ● Ethernet problems ● Printer does not print ● Paper jam ● Paper problems ● Paper mismatch ● Printer is stalled ● Print cartridge problems ...
If the HP Report page does not print, verify the following: ● The printer is set up and powered on. ● The print cartridges are installed correctly. ● ... process Ethernet problems The following problems can occur with an Ethernet connection. Printer does not print Print an HP Report page. User's guide 81 11 Troubleshooting ● Ethernet problems ● Printer does not print ● Paper jam ● Paper problems ● Paper mismatch ● Printer is stalled ● Print cartridge problems ...
User Guide - Macintosh
Page 96
.... ● Verify that you are missing lines or dots or if streaks appear, the print cartridges might be cleaned. 94 HP Deskjet 6940 series Or try the following settings: pane Page Attributes Setting Paper Size: The appropriate banner size Check the software Verify that the...printing application installed on . Contact the vendor of steps: 1. Check the printer properties Open the Page Setup dialog box and verify the following troubleshooting tips: ● Remove the adapter from its power source. 3. Disconnect the printer from the printer for a few seconds, and then re...
.... ● Verify that you are missing lines or dots or if streaks appear, the print cartridges might be cleaned. 94 HP Deskjet 6940 series Or try the following settings: pane Page Attributes Setting Paper Size: The appropriate banner size Check the software Verify that the...printing application installed on . Contact the vendor of steps: 1. Check the printer properties Open the Page Setup dialog box and verify the following troubleshooting tips: ● Remove the adapter from its power source. 3. Disconnect the printer from the printer for a few seconds, and then re...
User Guide - Macintosh
Page 106
... product - If your printer has a hardware failure, you still have questions after investigating the troubleshooting topics, shut down the computer and then restart it back to all HP customers for your printer. After the warranty period, you register your local point of purchase. ...drive, the printer processing time will be found in "HP support by deleting unwanted files. Visit HP Technical Support at www.hp.com/support. Support options and availability vary by product, country/region, and language. 104 HP Deskjet 6940 series For the appropriate telephone number, see the inside ...
... product - If your printer has a hardware failure, you still have questions after investigating the troubleshooting topics, shut down the computer and then restart it back to all HP customers for your printer. After the warranty period, you register your local point of purchase. ...drive, the printer processing time will be found in "HP support by deleting unwanted files. Visit HP Technical Support at www.hp.com/support. Support options and availability vary by product, country/region, and language. 104 HP Deskjet 6940 series For the appropriate telephone number, see the inside ...
User Guide - Pre-Windows 2000
Page 4
... ...91 11 Troubleshooting 93 Ethernet problems 93 Printer does not print 95 Paper jam ...96 Paper problems ...98 Paper mismatch ...99 Printer is stalled ...99 Print cartridge problems 100 Photos do not print correctly 102 PictBridge problems 104 Bluetooth printing problems 105 Banners do not print correctly 107 2 HP Deskjet 6940 series CD/DVD...
... ...91 11 Troubleshooting 93 Ethernet problems 93 Printer does not print 95 Paper jam ...96 Paper problems ...98 Paper mismatch ...99 Printer is stalled ...99 Print cartridge problems 100 Photos do not print correctly 102 PictBridge problems 104 Bluetooth printing problems 105 Banners do not print correctly 107 2 HP Deskjet 6940 series CD/DVD...
User Guide - Pre-Windows 2000
Page 6
1 Welcome To find an answer to a question, select one of the following topics: ● Special features ● Get started ● Connect to the printer ● Print photos ● Print photos from a digital camera ● Print other documents ● Printing tips ● Printer software ● Maintenance ● Troubleshooting ● Optional accessories ● Supplies ● Specifications ● Environmental information 4 HP Deskjet 6940 series
1 Welcome To find an answer to a question, select one of the following topics: ● Special features ● Get started ● Connect to the printer ● Print photos ● Print photos from a digital camera ● Print other documents ● Printing tips ● Printer software ● Maintenance ● Troubleshooting ● Optional accessories ● Supplies ● Specifications ● Environmental information 4 HP Deskjet 6940 series
User Guide - Pre-Windows 2000
Page 21
... Page button ● Network light ● Reports page ● Embedded Web server (EWS) Other information: ● Resetting the printer to the factory default settings ● Troubleshooting ● Glossary Ethernet basics The printer's built-in Ethernet feature allows you need for example, connecting a home network to an Ethernet network. Routers have an...
... Page button ● Network light ● Reports page ● Embedded Web server (EWS) Other information: ● Resetting the printer to the factory default settings ● Troubleshooting ● Glossary Ethernet basics The printer's built-in Ethernet feature allows you need for example, connecting a home network to an Ethernet network. Routers have an...
User Guide - Pre-Windows 2000
Page 32
...● Low: The printer does not require a passkey. While holding down the Report Page button. 3. Release the Report Page button. 30 HP Deskjet 6940 series The default passkey is powered on. 2. Verify that the printer is 0000. A 4-digit value that are within range. ● Visible...factory default settings After the printer is visible to factory default settings. ● No: Settings remain as a last resort when troubleshooting the printer. Resetting the printer to reinstall the printer software. Additionally, you to its configuration settings are . Any Bluetooth device...
...● Low: The printer does not require a passkey. While holding down the Report Page button. 3. Release the Report Page button. 30 HP Deskjet 6940 series The default passkey is powered on. 2. Verify that the printer is 0000. A 4-digit value that are within range. ● Visible...factory default settings After the printer is visible to factory default settings. ● No: Settings remain as a last resort when troubleshooting the printer. Resetting the printer to reinstall the printer software. Additionally, you to its configuration settings are . Any Bluetooth device...
User Guide - Pre-Windows 2000
Page 95
... lights are on the back of the printer: State of the Link light Task Flashing Resend the document, then look at the Activity light. 11 Troubleshooting ● Ethernet problems ● Printer does not print ● Paper jam ● Paper problems ● Paper mismatch ● Printer is stalled ● Print cartridge problems... still does not print, then look at the Link light on or flashing ● Document prints slowly ● If you continue to have problems ● HP support process Ethernet problems The following problems can occur with an Ethernet connection.
... lights are on the back of the printer: State of the Link light Task Flashing Resend the document, then look at the Activity light. 11 Troubleshooting ● Ethernet problems ● Printer does not print ● Paper jam ● Paper problems ● Paper mismatch ● Printer is stalled ● Print cartridge problems... still does not print, then look at the Link light on or flashing ● Document prints slowly ● If you continue to have problems ● HP support process Ethernet problems The following problems can occur with an Ethernet connection.
User Guide - Pre-Windows 2000
Page 108
...print. Turn off the printer with borders The printing application installed on . 106 HP Deskjet 6940 series Bluetooth wireless printer adapter is plugged into the camera port on again. Chapter 11 ● Make sure ...the HP Bluetooth Wireless Printer Adapter is not working If the Bluetooth wireless printer adapter does not seem... turn the printer on the front of steps: 1. Or try the following troubleshooting tips: ● Remove the adapter from the printer for the printing application.
...print. Turn off the printer with borders The printing application installed on . 106 HP Deskjet 6940 series Bluetooth wireless printer adapter is plugged into the camera port on again. Chapter 11 ● Make sure ...the HP Bluetooth Wireless Printer Adapter is not working If the Bluetooth wireless printer adapter does not seem... turn the printer on the front of steps: 1. Or try the following troubleshooting tips: ● Remove the adapter from the printer for the printing application.
User Guide - Pre-Windows 2000
Page 121
... access to qualified online support specialists - Proactive product updates, support alerts, and HP newsgrams that came with your product 2. Software and printer-driver updates for common problems - Valuable product and troubleshooting information for your local point of their HP products. Call HP support. If your printer has a hardware failure, you continue to have problems...
... access to qualified online support specialists - Proactive product updates, support alerts, and HP newsgrams that came with your product 2. Software and printer-driver updates for common problems - Valuable product and troubleshooting information for your local point of their HP products. Call HP support. If your printer has a hardware failure, you continue to have problems...
User Guide - Windows 2000
Page 4
... cartridges 88 Maintain print cartridges 89 Printer Toolbox ...90 11 Troubleshooting 92 Ethernet problems 92 Printer does not print 94 Paper jam ...95 Paper problems ...97 Paper mismatch ...98 Printer is stalled ...98 Print cartridge problems 99 Photos do not print correctly 101 PictBridge problems 103 Bluetooth printing problems 104 2 HP Deskjet 6940 series
... cartridges 88 Maintain print cartridges 89 Printer Toolbox ...90 11 Troubleshooting 92 Ethernet problems 92 Printer does not print 94 Paper jam ...95 Paper problems ...97 Paper mismatch ...98 Printer is stalled ...98 Print cartridge problems 99 Photos do not print correctly 101 PictBridge problems 103 Bluetooth printing problems 104 2 HP Deskjet 6940 series
User Guide - Windows 2000
Page 6
1 Welcome To find an answer to a question, select one of the following topics: ● Special features ● Get started ● Connect to the printer ● Print photos ● Print photos from a digital camera ● Print other documents ● Printing tips ● Printer software ● Maintenance ● Troubleshooting ● Optional accessories ● Supplies ● Specifications ● Environmental information 4 HP Deskjet 6940 series
1 Welcome To find an answer to a question, select one of the following topics: ● Special features ● Get started ● Connect to the printer ● Print photos ● Print photos from a digital camera ● Print other documents ● Printing tips ● Printer software ● Maintenance ● Troubleshooting ● Optional accessories ● Supplies ● Specifications ● Environmental information 4 HP Deskjet 6940 series
User Guide - Windows 2000
Page 21
... Page button ● Network light ● Reports page ● Embedded Web server (EWS) Other information: ● Resetting the printer to the factory default settings ● Troubleshooting ● Glossary Ethernet basics The printer's built-in Ethernet feature allows you to connect the printer directly to a 10/100 Base-T Ethernet network without the...
... Page button ● Network light ● Reports page ● Embedded Web server (EWS) Other information: ● Resetting the printer to the factory default settings ● Troubleshooting ● Glossary Ethernet basics The printer's built-in Ethernet feature allows you to connect the printer directly to a 10/100 Base-T Ethernet network without the...
User Guide - Windows 2000
Page 32
... button. 3. Follow these steps to reset the printer to factory default settings. ● No: Settings remain as a last resort when troubleshooting the printer. Press and hold down the Report Page button, press the Cancel button three times. 4. Chapter 4 Parameter Device Address Device .... ● High: The printer requires a passkey from the printer's memory for the network. Release the Report Page button. 30 HP Deskjet 6940 series Shows whether or not the printer is 0000. Additionally, you to it. The default passkey is visible to other Bluetooth devices ...
... button. 3. Follow these steps to reset the printer to factory default settings. ● No: Settings remain as a last resort when troubleshooting the printer. Press and hold down the Report Page button, press the Cancel button three times. 4. Chapter 4 Parameter Device Address Device .... ● High: The printer requires a passkey from the printer's memory for the network. Release the Report Page button. 30 HP Deskjet 6940 series Shows whether or not the printer is 0000. Additionally, you to it. The default passkey is visible to other Bluetooth devices ...
User Guide - Windows 2000
Page 94
Printer does not print Print an HP Report page. 11 Troubleshooting ● Ethernet problems ● Printer does not print ● Paper jam ● Paper problems ● Paper mismatch ● Printer is stalled ● Print cartridge problems ... poor ● Document is free of paper jams. Link light If the printer still does not print, then look at the Activity light. 92 HP Deskjet 6940 series If the HP Report page does not print, verify the following: ● The printer is set up and powered on. ● The print cartridges are installed...
Printer does not print Print an HP Report page. 11 Troubleshooting ● Ethernet problems ● Printer does not print ● Paper jam ● Paper problems ● Paper mismatch ● Printer is stalled ● Print cartridge problems ... poor ● Document is free of paper jams. Link light If the printer still does not print, then look at the Activity light. 92 HP Deskjet 6940 series If the HP Report page does not print, verify the following: ● The printer is set up and powered on. ● The print cartridges are installed...
User Guide - Windows 2000
Page 107
.... No page came out of the printer. Bluetooth wireless printer adapter is not working , try this sequence of steps: 1. ● Make sure the HP Bluetooth Wireless Printer Adapter is plugged into the camera port on . Contact the vendor of file sent by the device with VGAresolution cameras, such as...printer might not recognize the type of the device, or go to their support website to produce a high-quality print. Or try the following troubleshooting tips: ● Remove the adapter from the printer for a few seconds, and then re-insert it. ● Turn off the printer. 2.
.... No page came out of the printer. Bluetooth wireless printer adapter is not working , try this sequence of steps: 1. ● Make sure the HP Bluetooth Wireless Printer Adapter is plugged into the camera port on . Contact the vendor of file sent by the device with VGAresolution cameras, such as...printer might not recognize the type of the device, or go to their support website to produce a high-quality print. Or try the following troubleshooting tips: ● Remove the adapter from the printer for a few seconds, and then re-insert it. ● Turn off the printer. 2.