User Guide - Macintosh
Page 4
... Remove ink from your skin and clothing 77 Manually clean print cartridges 77 Maintain print cartridges 78 HP Printer Utility 79 11 Troubleshooting 81 Ethernet problems 81 Printer does not print 83 Paper jam ...84 Paper problems ...86 Paper mismatch ...87 Printer is stalled ...87 Print cartridge problems 88 Photos do not print correctly 89... with borderless documents 96 Error messages 100 Printer lights are on or flashing 101 Document prints slowly 103 If you continue to have problems 104 HP support process 104 12 Accessories...105 2 HP Deskjet 6940 series
... Remove ink from your skin and clothing 77 Manually clean print cartridges 77 Maintain print cartridges 78 HP Printer Utility 79 11 Troubleshooting 81 Ethernet problems 81 Printer does not print 83 Paper jam ...84 Paper problems ...86 Paper mismatch ...87 Printer is stalled ...87 Print cartridge problems 88 Photos do not print correctly 89... with borderless documents 96 Error messages 100 Printer lights are on or flashing 101 Document prints slowly 103 If you continue to have problems 104 HP support process 104 12 Accessories...105 2 HP Deskjet 6940 series
User Guide - Macintosh
Page 11
When the problem is required, such as loading paper or clearing a paper jam. Print Cancel button Pressing the Print Cancel button cancels the current print job. Note Energy consumption can be prevented by turning the printer power off, ...
When the problem is required, such as loading paper or clearing a paper jam. Print Cancel button Pressing the Print Cancel button cancels the current print job. Note Energy consumption can be prevented by turning the printer power off, ...
User Guide - Macintosh
Page 83
... ● Problems with borderless documents ● Error messages ● Printer lights are on the back of the printer: State of paper jams. Link light If the printer still does not print, then look at the Link light on or flashing ● Document prints slowly...9679; If you continue to have problems ● HP support process Ethernet problems The following problems can occur with an Ethernet connection. 11 Troubleshooting ● Ethernet problems ● Printer does not print ● Paper jam ● Paper problems ● Paper mismatch ● Printer is stalled ● Print ...
... ● Problems with borderless documents ● Error messages ● Printer lights are on the back of the printer: State of paper jams. Link light If the printer still does not print, then look at the Link light on or flashing ● Document prints slowly...9679; If you continue to have problems ● HP support process Ethernet problems The following problems can occur with an Ethernet connection. 11 Troubleshooting ● Ethernet problems ● Printer does not print ● Paper jam ● Paper problems ● Paper mismatch ● Printer is stalled ● Print ...
User Guide - Macintosh
Page 86
...be working properly. If the hub is turned on the back of your printer off the printer. 3. Printer is stalled in the print queue. Paper jam Follow these steps to the next step. 2. If you check the connections, try the following: ● Make sure the power cord is ... in length. ● Check the connection from your printer to your computer. Paper jam - Press the Resume button. Verify that best describes the problem: - Make sure the other , and then remove the door. 84 HP Deskjet 6940 series Select the topic below that the USB cable is firmly connected to the ...
...be working properly. If the hub is turned on the back of your printer off the printer. 3. Printer is stalled in the print queue. Paper jam Follow these steps to the next step. 2. If you check the connections, try the following: ● Make sure the power cord is ... in length. ● Check the connection from your printer to your computer. Paper jam - Press the Resume button. Verify that best describes the problem: - Make sure the other , and then remove the door. 84 HP Deskjet 6940 series Select the topic below that the USB cable is firmly connected to the ...
User Guide - Macintosh
Page 87
...printer by pulling it is attached to the printer, follow these steps to damage the printer when removing paper from the Two-Sided Printing Accessory. Caution Remove the paper jam carefully as it out from the label sheet while passing through the printer. 5. See the reference guide... for paper weight specifications. Reprint the document. If the Two-Sided Printing Accessory is possible to clear a paper jam from the front. 7. 4. If the paper jam cannot be removed from the back of the printer, raise the printer ...
...printer by pulling it is attached to the printer, follow these steps to damage the printer when removing paper from the Two-Sided Printing Accessory. Caution Remove the paper jam carefully as it out from the label sheet while passing through the printer. 5. See the reference guide... for paper weight specifications. Reprint the document. If the Two-Sided Printing Accessory is possible to clear a paper jam from the front. 7. 4. If the paper jam cannot be removed from the back of the printer, raise the printer ...
User Guide - Macintosh
Page 88
... once If the printer prints on multiple sheets at once, check the following: 86 HP Deskjet 6940 series When printing a borderless document, always have been placed in the In tray. ● Remove the paper from the In tray, and then reload it. ● Use a different type ..., follow these guidelines. The printer might be trying to clear a paper jam Auto Two-Sided Print Accessory with Small Paper Tray. Paper jam For information about clearing a paper jam, see the paper jam page. Printer ejects paper If the printer ejects the paper, try one or more of the following solutions: ● Move...
... once If the printer prints on multiple sheets at once, check the following: 86 HP Deskjet 6940 series When printing a borderless document, always have been placed in the In tray. ● Remove the paper from the In tray, and then reload it. ● Use a different type ..., follow these guidelines. The printer might be trying to clear a paper jam Auto Two-Sided Print Accessory with Small Paper Tray. Paper jam For information about clearing a paper jam, see the paper jam page. Printer ejects paper If the printer ejects the paper, try one or more of the following solutions: ● Move...
User Guide - Macintosh
Page 89
...reference guide that came with the printer or at www.hp.com/support. The printer might also print on multiple sheets of paper at once if the paper is not positioned firmly against the edge of the paper stack. To correct the paper mismatch, change the paper size and type selections in the software program or...are installed securely in the print cartridge cradle. 3. Support phone numbers are listed in the reference guide that came with the printer. Check for any paper jam. 5. If the Resume light is stalled If the printer stalls while printing a document, press the Resume button...
...reference guide that came with the printer or at www.hp.com/support. The printer might also print on multiple sheets of paper at once if the paper is not positioned firmly against the edge of the paper stack. To correct the paper mismatch, change the paper size and type selections in the software program or...are installed securely in the print cartridge cradle. 3. Support phone numbers are listed in the reference guide that came with the printer. Check for any paper jam. 5. If the Resume light is stalled If the printer stalls while printing a document, press the Resume button...
User Guide - Macintosh
Page 104
Follow these instructions to clear a paper jam. ● The print cartridges are the correct print cartridges for the printer and are installed. Print Cartridge Status light is low on ink. If the ... you were printing a borderless document when the light started flashing, follow the borderless printing guidelines. 102 HP Deskjet 6940 series Chapter 11 Place paper in the In tray, and then press the Resume button. ● There might be a paper jam. Follow these print cartridges is on or flashing The printer has two print cartridge status lights...
Follow these instructions to clear a paper jam. ● The print cartridges are the correct print cartridges for the printer and are installed. Print Cartridge Status light is low on ink. If the ... you were printing a borderless document when the light started flashing, follow the borderless printing guidelines. 102 HP Deskjet 6940 series Chapter 11 Place paper in the In tray, and then press the Resume button. ● There might be a paper jam. Follow these print cartridges is on or flashing The printer has two print cartridge status lights...
User Guide - Macintosh
Page 109
...User's guide 107 After the first side of the duplexer, and then remove it when clearing a paper jam. Press the buttons on an unsupported paper type, use manual two-sided printing. When the ink is dry, the paper is pulled back into the duplexer and the reverse side of the page have been printed.... Automatic two-sided printing problems Paper jam occurs inside the Automatic Two-Sided Printing Accessory Follow these steps to the printer or you want, and then click Print. Select the appropriate binding...
...User's guide 107 After the first side of the duplexer, and then remove it when clearing a paper jam. Press the buttons on an unsupported paper type, use manual two-sided printing. When the ink is dry, the paper is pulled back into the duplexer and the reverse side of the page have been printed.... Automatic two-sided printing problems Paper jam occurs inside the Automatic Two-Sided Printing Accessory Follow these steps to the printer or you want, and then click Print. Select the appropriate binding...
User Guide - Macintosh
Page 123
...it when clearing a paper jam. 3. Turn off the printer. 2. User's guide 121 Source: Rear tray - Press the buttons on the accessory, and then unhook the Small Paper Tray. Problems with the Auto Two-Sided Print Accessory with Small Paper Tray Paper jam Do not clear a paper jam from the Auto Two...-Sided Print Accessory with Small Paper Tray before opening it from the printer. Lift the back ...
...it when clearing a paper jam. 3. Turn off the printer. 2. User's guide 121 Source: Rear tray - Press the buttons on the accessory, and then unhook the Small Paper Tray. Problems with the Auto Two-Sided Print Accessory with Small Paper Tray Paper jam Do not clear a paper jam from the Auto Two...-Sided Print Accessory with Small Paper Tray before opening it from the printer. Lift the back ...
User Guide - Pre-Windows 2000
Page 4
... 93 Ethernet problems 93 Printer does not print 95 Paper jam ...96 Paper problems ...98 Paper mismatch ...99 Printer is stalled ...99 Print cartridge problems 100 Photos do not print correctly 102 PictBridge problems 104 Bluetooth printing problems 105 Banners do not print correctly 107 2 HP Deskjet 6940 series CD/DVD tattoos ...66 8 Printing tips...68 Printing...
... 93 Ethernet problems 93 Printer does not print 95 Paper jam ...96 Paper problems ...98 Paper mismatch ...99 Printer is stalled ...99 Print cartridge problems 100 Photos do not print correctly 102 PictBridge problems 104 Bluetooth printing problems 105 Banners do not print correctly 107 2 HP Deskjet 6940 series CD/DVD tattoos ...66 8 Printing tips...68 Printing...
User Guide - Pre-Windows 2000
Page 11
... Print Cartridge Status lights indicate the status of the printer power cord from the electrical source. When the problem is required, such as loading paper or clearing a paper jam. Resume button The Resume light flashes when an action is solved, press the Resume button to continue printing. Note Energy consumption can be prevented...
... Print Cartridge Status lights indicate the status of the printer power cord from the electrical source. When the problem is required, such as loading paper or clearing a paper jam. Resume button The Resume light flashes when an action is solved, press the Resume button to continue printing. Note Energy consumption can be prevented...
User Guide - Pre-Windows 2000
Page 95
... of the Link light Task Flashing Resend the document, then look at the Activity light. If the HP Report page does not print, verify the following: ● The printer is free of paper jams. Link light If the printer still does not print, then look at the Link light on or ...flashing ● Document prints slowly ● If you continue to have problems ● HP support process Ethernet problems The following problems can occur with...
... of the Link light Task Flashing Resend the document, then look at the Activity light. If the HP Report page does not print, verify the following: ● The printer is free of paper jams. Link light If the printer still does not print, then look at the Link light on or ...flashing ● Document prints slowly ● If you continue to have problems ● HP support process Ethernet problems The following problems can occur with...
User Guide - Pre-Windows 2000
Page 98
.... Printer is plugged into a USB port on the printer's rear access door toward each other , and then remove the door. 96 HP Deskjet 6940 series Chapter 11 Check the printer cable connection If your printer and computer are USB-connected and are not communicating with each other , try... Start, click Settings, and then click Printers. 2. Double-click the name of -paper message - Click the Printer menu, and then uncheck Pause Printing. 7. If the printer still does not print 1. Paper jam - Out-of the HP Deskjet printer. 3. If the printer still does not print, shut down, and then restart...
.... Printer is plugged into a USB port on the printer's rear access door toward each other , and then remove the door. 96 HP Deskjet 6940 series Chapter 11 Check the printer cable connection If your printer and computer are USB-connected and are not communicating with each other , try... Start, click Settings, and then click Printers. 2. Double-click the name of -paper message - Click the Printer menu, and then uncheck Pause Printing. 7. If the printer still does not print 1. Paper jam - Out-of the HP Deskjet printer. 3. If the printer still does not print, shut down, and then restart...
User Guide - Pre-Windows 2000
Page 99
... be removed from the back of the printer, raise the printer cover, remove the paper jam from the label sheet while passing through the printer. 5. Caution Remove the paper jam carefully as it out from the back of the printer, and then lower the cover. If the Two-Sided Printing Accessory is ...possible to clear a paper jam from the front. 7. Remove any paper that a label did not become detached from the front of the printer. If you are printing labels, verify that is inside the...
... be removed from the back of the printer, raise the printer cover, remove the paper jam from the label sheet while passing through the printer. 5. Caution Remove the paper jam carefully as it out from the back of the printer, and then lower the cover. If the Two-Sided Printing Accessory is ...possible to clear a paper jam from the front. 7. Remove any paper that a label did not become detached from the front of the printer. If you are printing labels, verify that is inside the...
User Guide - Pre-Windows 2000
Page 100
...out-of the following solutions: ● Move the printer away from direct sunlight. Printer ejects paper If the printer ejects the paper, try one or more of the following : 98 HP Deskjet 6940 series Printer prints on multiple sheets at once If the printer prints on multiple sheets at once,... and the Resume light and a Print Cartridge Status light are flashing, follow these guidelines. The printer might be trying to clear a paper jam Auto Two-Sided Print Accessory with only the black print cartridge installed. Printer prints on multiple sheets at once If the printer prints on...
...out-of the following solutions: ● Move the printer away from direct sunlight. Printer ejects paper If the printer ejects the paper, try one or more of the following : 98 HP Deskjet 6940 series Printer prints on multiple sheets at once If the printer prints on multiple sheets at once,... and the Resume light and a Print Cartridge Status light are flashing, follow these guidelines. The printer might be trying to clear a paper jam Auto Two-Sided Print Accessory with only the black print cartridge installed. Printer prints on multiple sheets at once If the printer prints on...
User Guide - Pre-Windows 2000
Page 102
...remove any paper jam. 5. Make sure the tri-color print cartridge is installed in the left side of the cradle and the black or photo print cartridge is not flashing, continue printing the document. - Lower the printer cover. 6. Connect the power cable to www.hp.com/support or contact HP. A...are listed in the reference guide that can only print when the correct print cartridges are installed. Click the Estimated Ink Level tab. 100 HP Deskjet 6940 series Chapter 11 Caution First, check for and clear any obstacles, such as packing tape or materials, that you find loose or broken...
...remove any paper jam. 5. Make sure the tri-color print cartridge is installed in the left side of the cradle and the black or photo print cartridge is not flashing, continue printing the document. - Lower the printer cover. 6. Connect the power cable to www.hp.com/support or contact HP. A...are listed in the reference guide that can only print when the correct print cartridges are installed. Click the Estimated Ink Level tab. 100 HP Deskjet 6940 series Chapter 11 Caution First, check for and clear any obstacles, such as packing tape or materials, that you find loose or broken...
User Guide - Pre-Windows 2000
Page 118
... continue printing. Press the Resume button to clear a paper jam. ● The print cartridges are the correct print cartridges for the printer and are on or flashing The printer has two print cartridge status lights. 116 HP Deskjet 6940 series Resume light is flashing If the Resume light is... on or flashing The printer lights indicate the printer status. Printer lights are properly installed. ● The printer might be stalled. Place paper in the tray. 2.
... continue printing. Press the Resume button to clear a paper jam. ● The print cartridges are the correct print cartridges for the printer and are on or flashing The printer has two print cartridge status lights. 116 HP Deskjet 6940 series Resume light is flashing If the Resume light is... on or flashing The printer lights indicate the printer status. Printer lights are properly installed. ● The printer might be stalled. Place paper in the tray. 2.
User Guide - Pre-Windows 2000
Page 126
... two-sided printing problems Paper jam occurs inside the printer. 4. Note Do not remove the paper from the duplexer. 1. Select any paper inside the Automatic Two-Sided Printing Accessory Follow these steps to remove a paper jam from the printer until both sides drop-down list. 3. Right edge booklet 4. Open the duplexer. 124 HP Deskjet 6940 series Chapter 12 Print...
... two-sided printing problems Paper jam occurs inside the printer. 4. Note Do not remove the paper from the duplexer. 1. Select any paper inside the Automatic Two-Sided Printing Accessory Follow these steps to remove a paper jam from the printer until both sides drop-down list. 3. Right edge booklet 4. Open the duplexer. 124 HP Deskjet 6940 series Chapter 12 Print...
User Guide - Pre-Windows 2000
Page 141
... tab, and then specify the following print settings: - Problems with the Auto Two-Sided Print Accessory with Small Paper Tray Paper jam Do not clear a paper jam from the printer. Source is inside the printer. 4. Follow these steps to learn about the features that you want, and then click... off the printer. 2. Remove any other print settings that is : Rear tray 3. Open the Printer Properties dialog box. 2. help to remove a paper jam from the Auto Two-Sided Print Accessory with Small Paper Tray before opening it from the front of the accessory, and then remove it when clearing...
... tab, and then specify the following print settings: - Problems with the Auto Two-Sided Print Accessory with Small Paper Tray Paper jam Do not clear a paper jam from the printer. Source is inside the printer. 4. Follow these steps to learn about the features that you want, and then click... off the printer. 2. Remove any other print settings that is : Rear tray 3. Open the Printer Properties dialog box. 2. help to remove a paper jam from the Auto Two-Sided Print Accessory with Small Paper Tray before opening it from the front of the accessory, and then remove it when clearing...