(US)DeskJet 400 Series User's Guide - C2642-90043
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...3 Solving Problems Problem-Solving Guidelines 8 Frequently Asked Questions 8 When the Printer Does Not Print 9 When the Lights Blink 9 When Paper Is Jammed in the Printer 10 When Paper Is Not Loading 11 When the Print Quality Is Not Satisfactory . . . . 11-12 When the Ink Nozzles Are Clogged 12... 4 Appendices Customer Support 13 Printer Specifications 15-16 HP Supplies 17 Regulatory Notices 18 HP Limited Warranty Statement 19 Printing ...
...3 Solving Problems Problem-Solving Guidelines 8 Frequently Asked Questions 8 When the Printer Does Not Print 9 When the Lights Blink 9 When Paper Is Jammed in the Printer 10 When Paper Is Not Loading 11 When the Print Quality Is Not Satisfactory . . . . 11-12 When the Ink Nozzles Are Clogged 12... 4 Appendices Customer Support 13 Printer Specifications 15-16 HP Supplies 17 Regulatory Notices 18 HP Limited Warranty Statement 19 Printing ...
(US)DeskJet 400 Series User's Guide - C2642-90043
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... the door.) 8. All the three lights are blinking. 5. Grip the jammed paper firmly by pulling it out slowly. 7. After clearing the paper jam, close the paper separator. 3. Load paper and try printing again. 10 Paper is no paper jam, turn the printer off the printer. 2. If there is jammed in the Printer." C. Re-attach the printer door by its sides...
... the door.) 8. All the three lights are blinking. 5. Grip the jammed paper firmly by pulling it out slowly. 7. After clearing the paper jam, close the paper separator. 3. Load paper and try printing again. 10 Paper is no paper jam, turn the printer off the printer. 2. If there is jammed in the Printer." C. Re-attach the printer door by its sides...
(US)DeskJet 400 Series User's Guide - C2642-90043
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... lever ( / ) behind the printer door is jammed in the Printer." Turn off while the printer was used on the Legal size paper, envelope, label, or thick paper. s You are stuck together. The Legal size paper, envelope, label, or thick paper is set to paper ( ). Legal size paper, envelope, label, or thick paper does not advance into the printer...
... lever ( / ) behind the printer door is jammed in the Printer." Turn off while the printer was used on the Legal size paper, envelope, label, or thick paper. s You are stuck together. The Legal size paper, envelope, label, or thick paper is set to paper ( ). Legal size paper, envelope, label, or thick paper does not advance into the printer...
Solutions Guide
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... On Self-Test 5-4 Printer Demo Page 5-5 Printing Problems 5-5 Printer Light Indications 5-8 Solving Carriage Stall Conditions 5-10 Troubleshooting Paper Feed Operations 5-12 Clearing Paper Jams 5-14 Avoiding Print Skew 5-16 Printer Skew Specification 5-16 Measuring Paper Squareness 5-16 Measuring Print Skew 5-17 Troubleshooting Communication Problems 5-18 Troubleshooting Print Cartridges 5-20 Short Print Cartridge...
... On Self-Test 5-4 Printer Demo Page 5-5 Printing Problems 5-5 Printer Light Indications 5-8 Solving Carriage Stall Conditions 5-10 Troubleshooting Paper Feed Operations 5-12 Clearing Paper Jams 5-14 Avoiding Print Skew 5-16 Printer Skew Specification 5-16 Measuring Paper Squareness 5-16 Measuring Print Skew 5-17 Troubleshooting Communication Problems 5-18 Troubleshooting Print Cartridges 5-20 Short Print Cartridge...
Solutions Guide
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... 5-9 Table 5-5 Media Related Problems 5-12 Table 5-6 Possible Causes for Short Print Cartridge Life - HP PCL Printer Command Summary A-1 Table A-2. HP DeskJet 400 Series Printer Error Code Table 6-9 HP PCL Printer Commands and Control Codes A-1 Table A-1. Ink Used 5-20 Table 5-8 Possible Causes for Paper Jams 5-15 Table 5-7 Print Cartridge Life Specifications - Media Loading Information 3-5 Table 3-3. Black or Color...
... 5-9 Table 5-5 Media Related Problems 5-12 Table 5-6 Possible Causes for Short Print Cartridge Life - HP PCL Printer Command Summary A-1 Table A-2. HP DeskJet 400 Series Printer Error Code Table 6-9 HP PCL Printer Commands and Control Codes A-1 Table A-1. Ink Used 5-20 Table 5-8 Possible Causes for Paper Jams 5-15 Table 5-7 Print Cartridge Life Specifications - Media Loading Information 3-5 Table 3-3. Black or Color...
Solutions Guide
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... detect a paper jam error and will not operate properly. Power button Press this button to feed paper into the printer - Printer Buttons and Lights Note For patterns of lights on the printer that indicate problems, see "Printer Light Indications" in the paper tray and press the Paper Feed button... to continue. Press again to return the cradle to work with cut-sheet paper and media only. Loading Media Notes The HP DeskJet 400 printer is loaded into the printer. If continuous Zfold paper is designed to the right side of Printer Buttons and Lights Icon Button or...
... detect a paper jam error and will not operate properly. Power button Press this button to feed paper into the printer - Printer Buttons and Lights Note For patterns of lights on the printer that indicate problems, see "Printer Light Indications" in the paper tray and press the Paper Feed button... to continue. Press again to return the cradle to work with cut-sheet paper and media only. Loading Media Notes The HP DeskJet 400 printer is loaded into the printer. If continuous Zfold paper is designed to the right side of Printer Buttons and Lights Icon Button or...
Solutions Guide
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... cable between the host and the printer is selected rather than the Microsoft printer driver included with the appropriate cable. 2. Verify that the HP DeskJet 400 Printer Driver is ok. (Print a directory from the color in chapter 5 for color driver information. Contact the DOS application vendor for more... driver uses composite black instead of the printer lights flashing? If so, the printer detects an error (for example out-of-paper or a paper jam) and the printer is selected. 4. Verify the correct printer is selected in the application, and the correct port is of the color...
... cable between the host and the printer is selected rather than the Microsoft printer driver included with the appropriate cable. 2. Verify that the HP DeskJet 400 Printer Driver is ok. (Print a directory from the color in chapter 5 for color driver information. Contact the DOS application vendor for more... driver uses composite black instead of the printer lights flashing? If so, the printer detects an error (for example out-of-paper or a paper jam) and the printer is selected. 4. Verify the correct printer is selected in the application, and the correct port is of the color...
Solutions Guide
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... On Self-Test 5-4 Printer Demo Page 5-5 Printing Problems 5-5 Printer Light Indications 5-8 Solving Carriage Stall Conditions 5-10 Troubleshooting Paper Feed Operations 5-12 Clearing Paper Jams 5-14 Avoiding Print Skew 5-16 Printer Skew Specification 5-16 Measuring Paper Squareness 5-16 Measuring Print Skew 5-17 Troubleshooting Communication Problems 5-18 Troubleshooting Print Cartridges 5-20 Short Print Cartridge...
... On Self-Test 5-4 Printer Demo Page 5-5 Printing Problems 5-5 Printer Light Indications 5-8 Solving Carriage Stall Conditions 5-10 Troubleshooting Paper Feed Operations 5-12 Clearing Paper Jams 5-14 Avoiding Print Skew 5-16 Printer Skew Specification 5-16 Measuring Paper Squareness 5-16 Measuring Print Skew 5-17 Troubleshooting Communication Problems 5-18 Troubleshooting Print Cartridges 5-20 Short Print Cartridge...
Solutions Guide
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... or hardware error Return printer for replacement of the lights lit up Change Cartridge light lits up Paper light lits up Power and Paper Feed lights lit up Power and Change Carriage lights lit up Paper feed and Change Cartridge lights lit up All 3 lights lit up Table 5-4. Return printer for... repair Return the printer for repair Paper is jammed OOPS is defective Return printer for replacement of main PCA Print cartridge carriage cannot move Check the carriage path for physical obstruction Return ...
... or hardware error Return printer for replacement of the lights lit up Change Cartridge light lits up Paper light lits up Power and Paper Feed lights lit up Power and Change Carriage lights lit up Paper feed and Change Cartridge lights lit up All 3 lights lit up Table 5-4. Return printer for... repair Return the printer for repair Paper is jammed OOPS is defective Return printer for replacement of main PCA Print cartridge carriage cannot move Check the carriage path for physical obstruction Return ...
Solutions Guide
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... a single stack. 4. If this is skewed or slanted Printer loads multiple sheets from the sheet feeder. The paper may be curled. If more than 0.2 inch (5 mm) of it. 1. Verify that are printing transparencies, make... the IN tray, remove some of media in the printer Printer does not pick up paper from the paper tray is the case, feed them by hand, one at a time. Media Related Problems...you have loaded no more than 20 sheets into the printer from the paper tray Transparencies jam in the IN tray. Use only transparencies with a single type. 2. See "Changing the Printer Settings"...
... a single stack. 4. If this is skewed or slanted Printer loads multiple sheets from the sheet feeder. The paper may be curled. If more than 0.2 inch (5 mm) of it. 1. Verify that are printing transparencies, make... the IN tray, remove some of media in the printer Printer does not pick up paper from the paper tray is the case, feed them by hand, one at a time. Media Related Problems...you have loaded no more than 20 sheets into the printer from the paper tray Transparencies jam in the IN tray. Use only transparencies with a single type. 2. See "Changing the Printer Settings"...
Solutions Guide
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... the printed pages from the paper 2. Grip the jammed paper firmly by pulling it out slowly. 5. Press the printer door down until the printer door clicks into place. 6. Close the printer door. Open the printer door and remove it up. 3. Load paper and turn on the paper tray. Close the paper separator and re-attached... on the printer. and pulling it by placing the door flat on the printer. 5-14 Problem Resolution Turn off the printer and remove the paper from the blank sheets) by its sides tray. Clearing Paper Jams 1.
... the printed pages from the paper 2. Grip the jammed paper firmly by pulling it out slowly. 5. Press the printer door down until the printer door clicks into place. 6. Close the printer door. Open the printer door and remove it up. 3. Load paper and turn on the paper tray. Close the paper separator and re-attached... on the printer. and pulling it by placing the door flat on the printer. 5-14 Problem Resolution Turn off the printer and remove the paper from the blank sheets) by its sides tray. Clearing Paper Jams 1.
Solutions Guide
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... in chapter 1. • Do not use continuous Z-fold paper in chapter 1. Look for Paper Jams Solution Use paper that meets the specifications listed in the printer. Problem Resolution 5-15 Possible Cause Paper is out-of-specification IN tray is too full Paper is too long Paper is not loaded correctly Obstructions block the...
... in chapter 1. • Do not use continuous Z-fold paper in chapter 1. Look for Paper Jams Solution Use paper that meets the specifications listed in the printer. Problem Resolution 5-15 Possible Cause Paper is out-of-specification IN tray is too full Paper is too long Paper is not loaded correctly Obstructions block the...
Solutions Guide
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Make a copy of the HP DeskJet 400 Printer Repair Sheet in table 6-3. 4. HP DeskJet 400 Printer Error Code Table Description No lights on, no noise, no movement/intermittent power failure Self-test printout does not print out, is incomplete or ...
Make a copy of the HP DeskJet 400 Printer Repair Sheet in table 6-3. 4. HP DeskJet 400 Printer Error Code Table Description No lights on, no noise, no movement/intermittent power failure Self-test printout does not print out, is incomplete or ...
Solutions Guide
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...1-16 area, printable, 1-19 AUTOEXEC.BAT file, 2-6 Automatic button in printer driver, 5-30 avoiding print skew, 5-16 B BBS, HP, 6-8 benefits and features of DeskJet 400 printers, 1-3 Best Print Quality mode, 4-6 Best print quality setting in printer driver, 5-29 black composite ink, 4-5 black print appears ..., 1-21 storing, 3-10 tips, 3-10 troubleshooting, 5-20 type, 5-5 cartridge contacts, 3-10 cartridge nozzles, 3-10 causes of paper jams, 5-15 Centronics parallel interface cable, 2-4 cable part number, 1-9 connector, 2-3 CG Times internal fonts, 1-11 Thi d t t d ith F M k 4 0 4 Index-1
...1-16 area, printable, 1-19 AUTOEXEC.BAT file, 2-6 Automatic button in printer driver, 5-30 avoiding print skew, 5-16 B BBS, HP, 6-8 benefits and features of DeskJet 400 printers, 1-3 Best Print Quality mode, 4-6 Best print quality setting in printer driver, 5-29 black composite ink, 4-5 black print appears ..., 1-21 storing, 3-10 tips, 3-10 troubleshooting, 5-20 type, 5-5 cartridge contacts, 3-10 cartridge nozzles, 3-10 causes of paper jams, 5-15 Centronics parallel interface cable, 2-4 cable part number, 1-9 connector, 2-3 CG Times internal fonts, 1-11 Thi d t t d ith F M k 4 0 4 Index-1
Solutions Guide
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... cartridge cradle contacts, 5-31 printer, 3-22 regular maintenance, 3-21 tools, 1-2 with tissue paper, 1-2 cleaning routine of print cartridge, 5-21, 5-24 clearing clogged print cartridge nozzles, 5-26 paper jams, 5-14 clogged nozzles in print cartridge, clearing, 5-25 cloth, lint-free for cleaning, ... default settings, 2-8 graphics resolution, 2-8 density of print not consistent, 5-27 depth, physical specifications, 1-14 DeskJet 400 internal fonts, 1-11 model numbers, 1-2 printer drivers, 4-2 printer options, 1-6 repair information sheet, 6-10 user documentation, 1-10 printer driver for Windows...
... cartridge cradle contacts, 5-31 printer, 3-22 regular maintenance, 3-21 tools, 1-2 with tissue paper, 1-2 cleaning routine of print cartridge, 5-21, 5-24 clearing clogged print cartridge nozzles, 5-26 paper jams, 5-14 clogged nozzles in print cartridge, clearing, 5-25 cloth, lint-free for cleaning, ... default settings, 2-8 graphics resolution, 2-8 density of print not consistent, 5-27 depth, physical specifications, 1-14 DeskJet 400 internal fonts, 1-11 model numbers, 1-2 printer drivers, 4-2 printer options, 1-6 repair information sheet, 6-10 user documentation, 1-10 printer driver for Windows...
Solutions Guide
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diagnosing paper jams, 5-13 problems, 5-1 diagnostics, overall, 5-3 dial caliper, 1-2, 5-2 dimensions, 1-14 of the packaging, 1-15 disk space free for printer drivers, 4-4 DJPMenu program, 2-8, 2-9 specifying Manual Feed,... DeskJet 400 printer, 1-3 feedback information, 6-9 feeding sheets by hand, 1-6 does not work, 5-12 fill problems, color, 5-29 fire hazard warning, 2-3 firing chamber, of ink cartridge, 3-10 FIRST, HP, 6-6 fonts CG Times, 1-11 Courier, 1-11 internal, 1-11 Letter Gothic, 1-11 selecting, 3-3 formfeed, 3-4 fuzzy print, 5-27 G getting software support information, 6-6 glossy paper...
diagnosing paper jams, 5-13 problems, 5-1 diagnostics, overall, 5-3 dial caliper, 1-2, 5-2 dimensions, 1-14 of the packaging, 1-15 disk space free for printer drivers, 4-4 DJPMenu program, 2-8, 2-9 specifying Manual Feed,... DeskJet 400 printer, 1-3 feedback information, 6-9 feeding sheets by hand, 1-6 does not work, 5-12 fill problems, color, 5-29 fire hazard warning, 2-3 firing chamber, of ink cartridge, 3-10 FIRST, HP, 6-6 fonts CG Times, 1-11 Courier, 1-11 internal, 1-11 Letter Gothic, 1-11 selecting, 3-3 formfeed, 3-4 fuzzy print, 5-27 G getting software support information, 6-6 glossy paper...
Solutions Guide
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HP Audio Tips, 6-8 HP BBS, 6-8 HP Customer Information Center, 6-8 HP customer return repair service, 6-3 HP Customer Support Center, 6-4, 6-8 HP Dealer Response Line, 6-8 HP DeskJet repair information, 6-9 HP Express Exchange Service, 6-3 HP FIRST, 6-6 HP Forum, 6-6 HP Health Line, 3-9 HP labels, 1-9 HP PCL commands and control codes, A-1 HP PCL Level 3 programming language, 1-7, 1-8, A-1 HP PCL printer control codes, A-5 HP... cartridges, 5-23 items included with printer, 2-2 J jagged output lines, 5-27 jammed paper, 5-14 causes, 5-15 lights indicating, 5-8 releasing, 5-14 K keypad diagram,...
HP Audio Tips, 6-8 HP BBS, 6-8 HP Customer Information Center, 6-8 HP customer return repair service, 6-3 HP Customer Support Center, 6-4, 6-8 HP Dealer Response Line, 6-8 HP DeskJet repair information, 6-9 HP Express Exchange Service, 6-3 HP FIRST, 6-6 HP Forum, 6-6 HP Health Line, 3-9 HP labels, 1-9 HP PCL commands and control codes, A-1 HP PCL Level 3 programming language, 1-7, 1-8, A-1 HP PCL printer control codes, A-5 HP... cartridges, 5-23 items included with printer, 2-2 J jagged output lines, 5-27 jammed paper, 5-14 causes, 5-15 lights indicating, 5-8 releasing, 5-14 K keypad diagram,...
Solutions Guide
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... picked up from the paper tray, 5-13 Premium, 1-3 printing on plain paper, 1-3 problems, 3-13 size of, 1-25 skewed, 5-5 weight, 1-25 paper feed specifications, 1-12 paper handling increasing the speed, 4-6 specifications, 1-18 paper jam clearing, 5-14 lights indicating, 5-8 possible causes, 5-12 paper path obstructions, 5-15 Index-6 paper stock rigid, for removing crusted ink, 5-25 paper tray, 1-5 paper, tissues for cleaning, 1-2 parallel...
... picked up from the paper tray, 5-13 Premium, 1-3 printing on plain paper, 1-3 problems, 3-13 size of, 1-25 skewed, 5-5 weight, 1-25 paper feed specifications, 1-12 paper handling increasing the speed, 4-6 specifications, 1-18 paper jam clearing, 5-14 lights indicating, 5-8 possible causes, 5-12 paper path obstructions, 5-15 Index-6 paper stock rigid, for removing crusted ink, 5-25 paper tray, 1-5 paper, tissues for cleaning, 1-2 parallel...
Solutions Guide
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... get it, 6-6 solving color print quality problems, 5-28 communication problems, 5-18 faulty print cartridges, 5-31 media loading problems, 5-12 paper jams, 5-14 print cartridge problems, 3-10 print quality problems, 5-27 printer stall conditions, 5-10 specifications, 1-12 altitude, 1-16 environmental, ... printer driver option, 5-29 tray capacity problems, 5-15 troubleshooting, 5-1 black print quality problems, 5-27 clearing paper jams, 5-14 color print quality problems, 5-28 communication problems, 5-18 configuration problems, 2-8 faulty print cartridges, 5-24 inconsistent color fill, 5-33 ...
... get it, 6-6 solving color print quality problems, 5-28 communication problems, 5-18 faulty print cartridges, 5-31 media loading problems, 5-12 paper jams, 5-14 print cartridge problems, 3-10 print quality problems, 5-27 printer stall conditions, 5-10 specifications, 1-12 altitude, 1-16 environmental, ... printer driver option, 5-29 tray capacity problems, 5-15 troubleshooting, 5-1 black print quality problems, 5-27 clearing paper jams, 5-14 color print quality problems, 5-28 communication problems, 5-18 configuration problems, 2-8 faulty print cartridges, 5-24 inconsistent color fill, 5-33 ...
Solutions Guide
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troubleshooting (continued) media related problems, 5-12, 5-13 overall, 5-3 paper jams, 5-14 power adapter, 5-4 print cartridge problems, 3-8, 5-20 print quality problems, 5-27 printer, 5-7 printer driver problems, 4-5 ... 1-7 voltmeter, 5-2 W waitbanding, 5-33 warning print cartridge ink, 3-9 warranty, 6-2 information, 6-2 support center, 6-4 washed out colors, 5-28 water resistant ink, 1-4 weight of paper, 1-18 width, physical specifications, 1-14 Windows, 5-20, 5-28, 5-29, 5-33 errors and problems, 4-5 increasing printing speed, 4-6 installing printer drivers, 2-7 no transparencies option,...
troubleshooting (continued) media related problems, 5-12, 5-13 overall, 5-3 paper jams, 5-14 power adapter, 5-4 print cartridge problems, 3-8, 5-20 print quality problems, 5-27 printer, 5-7 printer driver problems, 4-5 ... 1-7 voltmeter, 5-2 W waitbanding, 5-33 warning print cartridge ink, 3-9 warranty, 6-2 information, 6-2 support center, 6-4 washed out colors, 5-28 water resistant ink, 1-4 weight of paper, 1-18 width, physical specifications, 1-14 Windows, 5-20, 5-28, 5-29, 5-33 errors and problems, 4-5 increasing printing speed, 4-6 installing printer drivers, 2-7 no transparencies option,...