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... lights ...4 Load media ...8 Load an original on the scanner glass ...12 Paper basics ...13 Open the HP printer software ...15 Use the HP Smart app to print, scan, and troubleshoot 16 Print using the HP Smart app (Windows 10) ...17 Sleep mode ...18 Auto-Off ...19 2 Print ...21 Print documents ...Print using the maximum dpi ...25 Tips for print success ...26 3 Copy and scan ...29 Copy documents ...30 Scan using the HP printer software ...31 Scan using the HP Smart app (Windows 10) ...33 Tips for successful scanning and copying ...35 4 Manage ink cartridges ...37 Check estimated ink levels ......
... lights ...4 Load media ...8 Load an original on the scanner glass ...12 Paper basics ...13 Open the HP printer software ...15 Use the HP Smart app to print, scan, and troubleshoot 16 Print using the HP Smart app (Windows 10) ...17 Sleep mode ...18 Auto-Off ...19 2 Print ...21 Print documents ...Print using the maximum dpi ...25 Tips for print success ...26 3 Copy and scan ...29 Copy documents ...30 Scan using the HP printer software ...31 Scan using the HP Smart app (Windows 10) ...33 Tips for successful scanning and copying ...35 4 Manage ink cartridges ...37 Check estimated ink levels ......
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Cartridge warranty information ...43 Tips for working with cartridges ...44 5 Connect your printer ...45 Connect your printer to your computer with a USB cable (non-network connection 46 Connect a new printer ...47 6 Solve a problem ...49 Jams and paper-feed issues ...50 Ink cartridge issues ...54 Printing issues ...56 Copy issues ...61 Scan issues ...62 Printer hardware issues ...63 HP support ...64 Appendix A Technical information ...67 Specifications ...68 Regulatory notices ...70 Environmental product stewardship program ...73 Index ...81 iv ENWW
Cartridge warranty information ...43 Tips for working with cartridges ...44 5 Connect your printer ...45 Connect your printer to your computer with a USB cable (non-network connection 46 Connect a new printer ...47 6 Solve a problem ...49 Jams and paper-feed issues ...50 Ink cartridge issues ...54 Printing issues ...56 Copy issues ...61 Scan issues ...62 Printer hardware issues ...63 HP support ...64 Appendix A Technical information ...67 Specifications ...68 Regulatory notices ...70 Environmental product stewardship program ...73 Index ...81 iv ENWW
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1 Get started ● Printer parts ● Control panel features ● Status lights ● Load media ● Load an original on the scanner glass ● Paper basics ● Open the HP printer software ● Use the HP Smart app to print, scan, and troubleshoot ● Print using the HP Smart app (Windows 10) ● Sleep mode ● Auto-Off ENWW 1
1 Get started ● Printer parts ● Control panel features ● Status lights ● Load media ● Load an original on the scanner glass ● Paper basics ● Open the HP printer software ● Use the HP Smart app to print, scan, and troubleshoot ● Print using the HP Smart app (Windows 10) ● Sleep mode ● Auto-Off ENWW 1
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Printer parts 1 Paper-width guide 2 Input tray 3 Input tray shield 4 Scanner lid 5 Scanner glass 6 Control panel 7 Cartridge access door 8 Ink cartridges 9 Output tray 10 Output tray extender (also referred to as the tray extender) 11 Power connection 12 USB port 2 Chapter 1 Get started ENWW
Printer parts 1 Paper-width guide 2 Input tray 3 Input tray shield 4 Scanner lid 5 Scanner glass 6 Control panel 7 Cartridge access door 8 Ink cartridges 9 Output tray 10 Output tray extender (also referred to as the tray extender) 11 Power connection 12 USB port 2 Chapter 1 Get started ENWW
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... features Feature 1 2 3 4 5 6 Description Cancel button: Stops the current operation. To increase the number of color copies, press the button multiple times. Power button: Turns the printer on or off. Resume button: Resumes a job after a disruption (for example, after the last button press. Resume light: Indicates the...
... features Feature 1 2 3 4 5 6 Description Cancel button: Stops the current operation. To increase the number of color copies, press the button multiple times. Power button: Turns the printer on or off. Resume button: Resumes a job after a disruption (for example, after the last button press. Resume light: Indicates the...
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... to load paper, see Replace ink cartridges on ink. Solution - Status lights ● Power button light Status On Off Dimmed Blinking Description The printer is on page 42. - Cause There is no plastic tape on -screen message. ● The Resume light is blinking. For more information,... longer acceptable. Replace the ink cartridge when the print quality is missing. - To cancel the job, press the Cancel button ( ). The printer automatically enters Sleep mode after 5 minutes of the following the on page 8. ● The Resume light is powered off and one of printed...
... to load paper, see Replace ink cartridges on ink. Solution - Status lights ● Power button light Status On Off Dimmed Blinking Description The printer is on page 42. - Cause There is no plastic tape on -screen message. ● The Resume light is blinking. For more information,... longer acceptable. Replace the ink cartridge when the print quality is missing. - To cancel the job, press the Cancel button ( ). The printer automatically enters Sleep mode after 5 minutes of the following the on page 8. ● The Resume light is powered off and one of printed...
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.... For information about how to print using the correct HP ink cartridge for your printer. - If there is no ink cartridge installed in the printer, remove - Both ink cartridges are using the correct HP ink cartridges for your printer. - If both ink cartridges are installed in the printer, install - Cause Solution One of printed documents might...
.... For information about how to print using the correct HP ink cartridge for your printer. - If there is no ink cartridge installed in the printer, remove - Both ink cartridges are using the correct HP ink cartridges for your printer. - If both ink cartridges are installed in the printer, install - Cause Solution One of printed documents might...
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...ink cartridges on page 40. ● The Resume light is no longer acceptable. The cartridge carriage inside the printer has stalled. Cause Solution One of the following might have occurred. - A counterfeit or previously used . If...on ink. - The counterfeit or previously used . Press the Resume button ( ) to the message in the HP printer software for more information. - There is installed. - Refer to continue printing, and replace the ink cartridges when... Press the Resume button ( ) to the message in your HP printer software for more information. Solution -
...ink cartridges on page 40. ● The Resume light is no longer acceptable. The cartridge carriage inside the printer has stalled. Cause Solution One of the following might have occurred. - A counterfeit or previously used . If...on ink. - The counterfeit or previously used . Press the Resume button ( ) to the message in the HP printer software for more information. - There is installed. - Refer to continue printing, and replace the ink cartridges when... Press the Resume button ( ) to the message in your HP printer software for more information. Solution -
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Turn off the printer. 2. Unplug the power cord. 3. ENWW Status lights 7 Turn on the printer. If the problem persists, contact HP. Wait a minute, and then plug the power cord back in an error state. The printer can still print even if the scanner is not working . - Solution Reset the printer. 1. The scanner is in . 4. Cause One of the following might have occurred. - The printer is not working .
Turn off the printer. 2. Unplug the power cord. 3. ENWW Status lights 7 Turn on the printer. If the problem persists, contact HP. Wait a minute, and then plug the power cord back in an error state. The printer can still print even if the scanner is not working . - Solution Reset the printer. 1. The scanner is in . 4. Cause One of the following might have occurred. - The printer is not working .
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... papers. glossy or soft gloss (semi-gloss). HP Premium Plus Photo Paper delivers exceptional results with any inkjet printer. It is acid-free for longer lasting documents. ● HP Everyday Photo Paper Print colorful, everyday snapshots at www.hp.com for casual photo printing. It is acid-...free for longer lasting documents. ● HP Photo Value Packs HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to save you can share them right off the printer. Your prints have a look and feel comparable to meet high ...
... papers. glossy or soft gloss (semi-gloss). HP Premium Plus Photo Paper delivers exceptional results with any inkjet printer. It is acid-free for longer lasting documents. ● HP Everyday Photo Paper Print colorful, everyday snapshots at www.hp.com for casual photo printing. It is acid-...free for longer lasting documents. ● HP Photo Value Packs HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to save you can share them right off the printer. Your prints have a look and feel comparable to meet high ...
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... to work together so your photos are matte-coated on both sides for two-sided use . Use HP paper for presentation, proposals, reports, and newsletters. printer. Business documents ● HP Premium Presentation Paper 120g Matte or HP Professional Paper 120 Matt This paper is acid-free for report covers, special presentations, brochures, mailers, and...
... to work together so your photos are matte-coated on both sides for two-sided use . Use HP paper for presentation, proposals, reports, and newsletters. printer. Business documents ● HP Premium Presentation Paper 120g Matte or HP Professional Paper 120 Matt This paper is acid-free for report covers, special presentations, brochures, mailers, and...
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...or software installed in order to print, scan, and troubleshoot on your computer, if you have not installed the HP printer software. NOTE: ● If you are using the HP Smart app instead of the following: ● Windows 10: From the computer desktop, click Start, selectHP from the... icon with the printer name. ● Windows 7: From the computer desktop, click Start, select All Programs, click HP, click the folder for the printer, and then select the icon with the printer name. After installing the HP printer software, do one of the printer software, see Use the HP Smart app to print...
...or software installed in order to print, scan, and troubleshoot on your computer, if you have not installed the HP printer software. NOTE: ● If you are using the HP Smart app instead of the following: ● Windows 10: From the computer desktop, click Start, selectHP from the... icon with the printer name. ● Windows 7: From the computer desktop, click Start, select All Programs, click HP, click the folder for the printer, and then select the icon with the printer name. After installing the HP printer software, do one of the printer software, see Use the HP Smart app to print...
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... 3. Follow the onscreen instructions to download and install the app. 2. Open the HP Smart app on and connected. 4. To connect to your printer make sure your printer and device are turned on your HP printer. You can share documents and images through email, text messages, and popular cloud and...the connection. 16 Chapter 1 Get started ENWW NOTE: The HP Smart app is supported on Windows 10 for the printer. Use the HP Smart app to print, scan, and troubleshoot HP Smart helps you can also set up new HP printers, as well as iCloud, Google Drive, Dropbox, and Facebook)....
... 3. Follow the onscreen instructions to download and install the app. 2. Open the HP Smart app on and connected. 4. To connect to your printer make sure your printer and device are turned on your HP printer. You can share documents and images through email, text messages, and popular cloud and...the connection. 16 Chapter 1 Get started ENWW NOTE: The HP Smart app is supported on Windows 10 for the printer. Use the HP Smart app to print, scan, and troubleshoot HP Smart helps you can also set up new HP printers, as well as iCloud, Google Drive, Dropbox, and Facebook)....
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... to print, and then click or tap Select Photos to begin using the HP Smart app (Windows 10) 17 ENWW Print using the HP Smart app to print from your device. TIP: If a printer is selected. Print using the HP Smart app (Windows 10) This section provides basic instructions for print success on... and selecting it. For more settings, click or tap More settings. To use a different printer, click or tap (Plus icon) on page 16. Load paper in the input tray. Open the HP Smart app on your printer is already set up, you want to print, scan, and troubleshoot on the Home screen...
... to print, and then click or tap Select Photos to begin using the HP Smart app (Windows 10) 17 ENWW Print using the HP Smart app to print from your device. TIP: If a printer is selected. Print using the HP Smart app (Windows 10) This section provides basic instructions for print success on... and selecting it. For more settings, click or tap More settings. To use a different printer, click or tap (Plus icon) on page 16. Load paper in the input tray. Open the HP Smart app on your printer is already set up, you want to print, scan, and troubleshoot on the Home screen...
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Sleep mode ● Power usage is reduced while in Sleep mode. ● After initial setup of printer, the printer will enter Sleep mode after 5 minutes of inactivity. ● The Power button light is dimmed in Sleep mode. ● The time to Sleep mode cannot be changed. 18 Chapter 1 Get started ENWW
Sleep mode ● Power usage is reduced while in Sleep mode. ● After initial setup of printer, the printer will enter Sleep mode after 5 minutes of inactivity. ● The Power button light is dimmed in Sleep mode. ● The time to Sleep mode cannot be changed. 18 Chapter 1 Get started ENWW
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... capabilities. ● Auto-Off is disabled when a printer's wireless or Wi-Fi Direct capability is turned on or when a printer with fax, USB, or Ethernet network capability establishes a fax, USB, or Ethernet network connection. If your printer supports this energy saving feature, Auto-Off is turned ...on. Auto-Off This feature turns the printer off completely, so you can enable Auto-Off, even when the printer is connected or wireless is automatically enabled or disabled ...
... capabilities. ● Auto-Off is disabled when a printer's wireless or Wi-Fi Direct capability is turned on or when a printer with fax, USB, or Ethernet network capability establishes a fax, USB, or Ethernet network connection. If your printer supports this energy saving feature, Auto-Off is turned ...on. Auto-Off This feature turns the printer off completely, so you can enable Auto-Off, even when the printer is connected or wireless is automatically enabled or disabled ...
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...the page (Windows) 1. Make sure your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. 4. Depending on your printer is selected. 3. To print on your software, select Print. 2. Click the button that opens the... the button that opens the Properties dialog box. From your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. 4. To print a document (Windows) 1. Click Print or OK to select the appropriate paper size ...
...the page (Windows) 1. Make sure your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. 4. Depending on your printer is selected. 3. To print on your software, select Print. 2. Click the button that opens the... the button that opens the Properties dialog box. From your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. 4. To print a document (Windows) 1. Click Print or OK to select the appropriate paper size ...
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Make sure your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. 4. Click OK, and then click Print or OK in the Color area. ● Click Advanced to select the appropriate photo size from.... NOTE: After the printing is finished, remove unused photo paper from the Media drop-down list. 5. To print a photo on page 8. Depending on your printer is open. Select the appropriate options. ● On the Layout tab, select Portrait or Landscape orientation. ● On the Paper/Quality tab, select the appropriate...
Make sure your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. 4. Click OK, and then click Print or OK in the Color area. ● Click Advanced to select the appropriate photo size from.... NOTE: After the printing is finished, remove unused photo paper from the Media drop-down list. 5. To print a photo on page 8. Depending on your printer is open. Select the appropriate options. ● On the Layout tab, select Portrait or Landscape orientation. ● On the Paper/Quality tab, select the appropriate...
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... into the input tray. To print an envelope (Windows) 1. From your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. 4. Depending on page 8. Make sure your printer is open. Select the appropriate options. ● On the Layout tab, select Portrait or Landscape orientation. ● On the Paper...
... into the input tray. To print an envelope (Windows) 1. From your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. 4. Depending on page 8. Make sure your printer is open. Select the appropriate options. ● On the Layout tab, select Portrait or Landscape orientation. ● On the Paper...
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...dots per inch (dpi) to print high-quality, sharp images on your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. 4. For a list of disk space. Click the button that opens the Properties dialog box. Printing in maximum ... takes longer than printing with other settings and requires a large amount of supported print resolutions, visit www.support.hp.com. Depending on photo paper. In the Printer Features area, select Yes from the Paper Size drop-down list, select an appropriate paper type. 6. Select the...
...dots per inch (dpi) to print high-quality, sharp images on your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. 4. For a list of disk space. Click the button that opens the Properties dialog box. Printing in maximum ... takes longer than printing with other settings and requires a large amount of supported print resolutions, visit www.support.hp.com. Depending on photo paper. In the Printer Features area, select Yes from the Paper Size drop-down list, select an appropriate paper type. 6. Select the...