HP Designjet T920 and T1500 ePrinter series - Limited Warranty
Page 3
... be free from defects in materials and workmanship under normal usage during the Limited Warranty Period specified above. ENWW A. Hewlett-Packard Limited Warranty HP product Printer Software Printhead Ink cartridge Limited Warranty Period 1 year 90 days from the date of purchase by the customer Replacement printheads are warranted for one year from printer...
... be free from defects in materials and workmanship under normal usage during the Limited Warranty Period specified above. ENWW A. Hewlett-Packard Limited Warranty HP product Printer Software Printhead Ink cartridge Limited Warranty Period 1 year 90 days from the date of purchase by the customer Replacement printheads are warranted for one year from printer...
HP Designjet T920 and T1500 ePrinter series - Limited Warranty
Page 4
...refilled or non-original HP consumable product (ink, printhead or ink cartridge) does not affect either repair or replace the product which is attributable to HP, you or any preventive maintenance kit and HP service engineer visits), are also designed for replacement. Should HP elect to replace ... will be defective. 7. If, however, you return the defective components, parts, supplies, or hardware product to HP, including its option, either HP's Limited Warranty to minimize repair time and allow for greater flexibility in performing defective parts replacement. Failure to return ...
...refilled or non-original HP consumable product (ink, printhead or ink cartridge) does not affect either repair or replace the product which is attributable to HP, you or any preventive maintenance kit and HP service engineer visits), are also designed for replacement. Should HP elect to replace ... will be defective. 7. If, however, you return the defective components, parts, supplies, or hardware product to HP, including its option, either HP's Limited Warranty to minimize repair time and allow for greater flexibility in performing defective parts replacement. Failure to return ...
HP Designjet T920 and T1500 ePrinter series - Introductory Information
Page 5
... power cord and turn on the printer. • Send the same job to the printer again. • Ensure that the printer's firmware is in the HP-GL/2 driver select the Advanced tab and then Send job as a bitmap. A potential problem has been detected in the network interface. • Turn off the....2 61:08 61:08.1 61:08.2 61:09 63:10 63:20 71.03, 71.08 74.01 74.1:04 Recommendation Replace the cartridge and check the supported ink cartridges. If the problem persists, update the printer's firmware. Resend the job from the Embedded Web Server. Update the printer's firmware. The job cannot...
... power cord and turn on the printer. • Send the same job to the printer again. • Ensure that the printer's firmware is in the HP-GL/2 driver select the Advanced tab and then Send job as a bitmap. A potential problem has been detected in the network interface. • Turn off the....2 61:08 61:08.1 61:08.2 61:09 63:10 63:20 71.03, 71.08 74.01 74.1:04 Recommendation Replace the cartridge and check the supported ink cartridges. If the problem persists, update the printer's firmware. Resend the job from the Embedded Web Server. Update the printer's firmware. The job cannot...
HP Designjet T920 and T1500 ePrinter series - Legal Information
Page 9
... you cannot remove with a dry cloth, try dampening the cloth with your waste equipment to recycle used . so, when used print cartridges and ink cartridges free of cleaning solvents. Electronic hardware recycling HP encourages customers to a designated collection point for this battery should protect human health and the environment by users This symbol means...
... you cannot remove with a dry cloth, try dampening the cloth with your waste equipment to recycle used . so, when used print cartridges and ink cartridges free of cleaning solvents. Electronic hardware recycling HP encourages customers to a designated collection point for this battery should protect human health and the environment by users This symbol means...
HP Designjet T920 and T1500 ePrinter series - User's Guide
Page 6
... statistics for a job ...121 Request accounting data by email ...122 14 Handling ink cartridges and printhead ...124 About the ink cartridges ...125 Check the ink cartridges status ...125 Remove an ink cartridge ...125 Insert an ink cartridge ...126 Safe mode ...128 About the printhead ...128 Check the printhead status ......information ...134 15 Maintaining the printer ...135 Check printer status ...136 Clean the exterior of the printer ...136 Maintain the ink cartridges ...136 Move or store the printer ...136 Update the firmware ...137 Update the software ...138 Printer maintenance kits ...138 ...
... statistics for a job ...121 Request accounting data by email ...122 14 Handling ink cartridges and printhead ...124 About the ink cartridges ...125 Check the ink cartridges status ...125 Remove an ink cartridge ...125 Insert an ink cartridge ...126 Safe mode ...128 About the printhead ...128 Check the printhead status ......information ...134 15 Maintaining the printer ...135 Check printer status ...136 Clean the exterior of the printer ...136 Maintain the ink cartridges ...136 Move or store the printer ...136 Update the firmware ...137 Update the software ...138 Printer maintenance kits ...138 ...
HP Designjet T920 and T1500 ePrinter series - User's Guide
Page 7
... ...165 The whole image is blurry or grainy ...165 The paper is not flat ...166 The print is scuffed or scratched ...166 Ink marks on the paper ...166 Black ink comes off when you touch the print 167 Edges of objects are stepped or not sharp ...168 Edges of objects are darker... printed image 171 A PDF file is clipped or objects are missing ...171 The Image Diagnostics Print ...171 If you still have a problem ...173 19 Troubleshooting ink cartridge and printhead issues 175 Cannot insert an ink cartridge ...176 Ink cartridge status messages ...176 Cannot insert the printhead ...176 ENWW vii
... ...165 The whole image is blurry or grainy ...165 The paper is not flat ...166 The print is scuffed or scratched ...166 Ink marks on the paper ...166 Black ink comes off when you touch the print 167 Edges of objects are stepped or not sharp ...168 Edges of objects are darker... printed image 171 A PDF file is clipped or objects are missing ...171 The Image Diagnostics Print ...171 If you still have a problem ...173 19 Troubleshooting ink cartridge and printhead issues 175 Cannot insert an ink cartridge ...176 Ink cartridge status messages ...176 Cannot insert the printhead ...176 ENWW vii
HP Designjet T920 and T1500 ePrinter series - User's Guide
Page 11
...printer issues on page 179 ● Front-panel error messages on page 185 ENWW HP Start-Up Kit 3 ● The printer has been dropped ● The printer is not operating normally HP Start-Up Kit The HP Start-Up Kit is the DVD that comes with two rolls (T1500 series) ...connected printing on page 78 ● Job queue management (T920 PS and T1500 series) on page 87 ● Color management on page 95 ● Practical printing examples on page 105 ● Retrieving printer usage information on page 120 ● Handling ink cartridges and printhead on page 124 ● Maintaining the printer ...
...printer issues on page 179 ● Front-panel error messages on page 185 ENWW HP Start-Up Kit 3 ● The printer has been dropped ● The printer is not operating normally HP Start-Up Kit The HP Start-Up Kit is the DVD that comes with two rolls (T1500 series) ...connected printing on page 78 ● Job queue management (T920 PS and T1500 series) on page 87 ● Color management on page 95 ● Practical printing examples on page 105 ● Retrieving printer usage information on page 120 ● Handling ink cartridges and printhead on page 124 ● Maintaining the printer ...
HP Designjet T920 and T1500 ePrinter series - User's Guide
Page 14
The printer's main components The following front and rear views of the printer illustrate the main components. Front panel 5. Window 2. Printhead 3. Lower roll cover (T1500 series) 8. Basket 7. Ink cartridges 6. Upper roll cover 6 Chapter 1 Introduction ENWW Front view 1. Stacker 4.
The printer's main components The following front and rear views of the printer illustrate the main components. Front panel 5. Window 2. Printhead 3. Lower roll cover (T1500 series) 8. Basket 7. Ink cartridges 6. Upper roll cover 6 Chapter 1 Introduction ENWW Front view 1. Stacker 4.
HP Designjet T920 and T1500 ePrinter series - User's Guide
Page 18
...the stacker cover. Printer Monitoring (with the Print Spooler) and Remote Printer Management with your printer: ● The HP-GL/2 driver for Windows ● The HP PCL3GUI raster driver for information about the network status. ● Press for a list of inactivity, turning off ....the home screen. Information screen dynamic icons ● Press for information about the paper status. ● Press for information about the ink cartridge status. ● Press for information about the printhead status. ● Press for information about the printer. ● Press to save...
...the stacker cover. Printer Monitoring (with the Print Spooler) and Remote Printer Management with your printer: ● The HP-GL/2 driver for Windows ● The HP PCL3GUI raster driver for information about the network status. ● Press for a list of inactivity, turning off ....the home screen. Information screen dynamic icons ● Press for information about the paper status. ● Press for information about the ink cartridge status. ● Press for information about the printhead status. ● Press for information about the printer. ● Press to save...
HP Designjet T920 and T1500 ePrinter series - User's Guide
Page 19
...HP ePrinters from almost any device, including smartphones and tablet computers To take advantage of the ink cartridges, the printhead, and the paper ◦ Update the printer's firmware, see Update the firmware on page 137 ◦ Perform calibrations and troubleshooting ◦ Submit print jobs ◦ Manage the job queue, see Job queue management (T920... versions of some cases, when you receive your tablet, smartphone, laptop, or printer's touchscreen. HP Designjet ePrint & Share With HP Designjet ePrint & Share you need. ● Plot to print seamlessly from AutoCAD® WS. ...
...HP ePrinters from almost any device, including smartphones and tablet computers To take advantage of the ink cartridges, the printhead, and the paper ◦ Update the printer's firmware, see Update the firmware on page 137 ◦ Perform calibrations and troubleshooting ◦ Submit print jobs ◦ Manage the job queue, see Job queue management (T920... versions of some cases, when you receive your tablet, smartphone, laptop, or printer's touchscreen. HP Designjet ePrint & Share With HP Designjet ePrint & Share you need. ● Plot to print seamlessly from AutoCAD® WS. ...
HP Designjet T920 and T1500 ePrinter series - User's Guide
Page 83
... number or paper type, you will be put "on hold (see Nest jobs to save ink as well as saving paper (see Paper mismatch action on page 23). ● Check the ink levels remaining in your ink cartridges. ● When you have submitted your print jobs, you can maintain the printhead in the... print settings 75 However, if it . ● Load two rolls of ink than narrow prints, because printhead maintenance uses some recommendations to help you deal with the HP printer driver. This may need to use much more ink later to restore the health of the printhead. ● Wide prints make more...
... number or paper type, you will be put "on hold (see Nest jobs to save ink as well as saving paper (see Paper mismatch action on page 23). ● Check the ink levels remaining in your ink cartridges. ● When you have submitted your print jobs, you can maintain the printhead in the... print settings 75 However, if it . ● Load two rolls of ink than narrow prints, because printhead maintenance uses some recommendations to help you deal with the HP printer driver. This may need to use much more ink later to restore the health of the printhead. ● Wide prints make more...
HP Designjet T920 and T1500 ePrinter series - User's Guide
Page 132
14 Handling ink cartridges and printhead ● About the ink cartridges ● Check the ink cartridges status ● Remove an ink cartridge ● Insert an ink cartridge ● Safe mode ● About the printhead ● Check the printhead status ● Remove the printhead ● Insert the printhead ● Storage of anonymous usage information 124 Chapter 14 Handling ink cartridges and printhead ENWW
14 Handling ink cartridges and printhead ● About the ink cartridges ● Check the ink cartridges status ● Remove an ink cartridge ● Insert an ink cartridge ● Safe mode ● About the printhead ● Check the printhead status ● Remove the printhead ● Insert the printhead ● Storage of anonymous usage information 124 Chapter 14 Handling ink cartridges and printhead ENWW
HP Designjet T920 and T1500 ePrinter series - User's Guide
Page 133
...Replace ink cartridges. CAUTION: Observe precautions when handling ink cartridges because they are three occasions when you need to remove an ink cartridge. ● The ink cartridge is very low and you want to replace it to continue printing. ● You want information. HP Utility procedures ● In the HP Designjet ...Utility for Windows, go to do so (see the Glossary on the print. 1. CAUTION: Remove an ink cartridge only if you want to replace the printhead, and...
...Replace ink cartridges. CAUTION: Observe precautions when handling ink cartridges because they are three occasions when you need to remove an ink cartridge. ● The ink cartridge is very low and you want to replace it to continue printing. ● You want information. HP Utility procedures ● In the HP Designjet ...Utility for Windows, go to do so (see the Glossary on the print. 1. CAUTION: Remove an ink cartridge only if you want to replace the printhead, and...
HP Designjet T920 and T1500 ePrinter series - User's Guide
Page 134
Grip the cartridge you wish to remove. 4. NOTE: Avoid storing partially used ink cartridges. 5. 2. or right-hand side of the cartridge that is inserted into the printer, as there may be ink on the left- NOTE: Avoid touching the end of the printer. 3. Insert an ink cartridge 1. The front-panel display identifies the missing ink cartridge. Before removing the cartridge from its wrapping, shake it vigorously. 126 Chapter 14 Handling ink cartridges and printhead ENWW Open the ink cartridge cover on the connection. Pull the cartridge straight up.
Grip the cartridge you wish to remove. 4. NOTE: Avoid storing partially used ink cartridges. 5. 2. or right-hand side of the cartridge that is inserted into the printer, as there may be ink on the left- NOTE: Avoid touching the end of the printer. 3. Insert an ink cartridge 1. The front-panel display identifies the missing ink cartridge. Before removing the cartridge from its wrapping, shake it vigorously. 126 Chapter 14 Handling ink cartridges and printhead ENWW Open the ink cartridge cover on the connection. Pull the cartridge straight up.
HP Designjet T920 and T1500 ePrinter series - User's Guide
Page 135
...Check that the cartridge has been inserted. If you have difficulty, see confirmation that the letter or letters (in these illustrations, M for magenta) marking the empty slot, matches the letter or letters on the right. 4. cyan, magenta, and yellow on the cartridge label. 3. Unwrap the new ink cartridge, find the ...label identifying the ink color. You should hear a beep and see Cannot insert an...
...Check that the cartridge has been inserted. If you have difficulty, see confirmation that the letter or letters (in these illustrations, M for magenta) marking the empty slot, matches the letter or letters on the right. 4. cyan, magenta, and yellow on the cartridge label. 3. Unwrap the new ink cartridge, find the ...label identifying the ink color. You should hear a beep and see Cannot insert an...
HP Designjet T920 and T1500 ePrinter series - User's Guide
Page 136
...performance of the printing system when operated outside of environmental specifications, and when a used , refilled, or counterfeit ink cartridges. HP Designjet printing systems, including Original HP inks and printheads, are recommended. Check the printhead status The printer automatically checks and services the printhead after each print.... From the front panel, press then . 2. It may not be possible to use Original HP ink cartridges. Any service or repair required as a result is displayed on the printer's front panel and by the Embedded Web Server...
...performance of the printing system when operated outside of environmental specifications, and when a used , refilled, or counterfeit ink cartridges. HP Designjet printing systems, including Original HP inks and printheads, are recommended. Check the printhead status The printer automatically checks and services the printhead after each print.... From the front panel, press then . 2. It may not be possible to use Original HP ink cartridges. Any service or repair required as a result is displayed on the printer's front panel and by the Embedded Web Server...
HP Designjet T920 and T1500 ePrinter series - User's Guide
Page 138
CAUTION: If the carriage is attached. 130 Chapter 14 Handling ink cartridges and printhead ENWW 3. The carriage moves automatically to its normal position in the removal position for more than three minutes without inserting or removing the printhead, it tries to move back to the left side of the printer. Raise the blue printhead cover. 5. Pull the blue cover back towards you, raising the black piece to which it is left in the right-hand end. 4.
CAUTION: If the carriage is attached. 130 Chapter 14 Handling ink cartridges and printhead ENWW 3. The carriage moves automatically to its normal position in the removal position for more than three minutes without inserting or removing the printhead, it tries to move back to the left side of the printer. Raise the blue printhead cover. 5. Pull the blue cover back towards you, raising the black piece to which it is left in the right-hand end. 4.
HP Designjet T920 and T1500 ePrinter series - User's Guide
Page 139
...be damaged if you insert it too fast, or at an angle, or if you rotate it as you should replace the ink cartridge before inserting the new printhead. 6. Leave the black piece approximately vertical. 7. Insert the printhead NOTE: You cannot insert a new printhead successfully... if a connected ink cartridge has not enough ink to complete the printhead replacement process. ENWW Insert the printhead 131 You can use the old cartridge later if it . In this case, you insert it still contains some...
...be damaged if you insert it too fast, or at an angle, or if you rotate it as you should replace the ink cartridge before inserting the new printhead. 6. Leave the black piece approximately vertical. 7. Insert the printhead NOTE: You cannot insert a new printhead successfully... if a connected ink cartridge has not enough ink to complete the printhead replacement process. ENWW Insert the printhead 131 You can use the old cartridge later if it . In this case, you insert it still contains some...
HP Designjet T920 and T1500 ePrinter series - User's Guide
Page 140
Lower the black piece over the printhead. 132 Chapter 14 Handling ink cartridges and printhead ENWW Check that the printhead is correctly aligned with its ink connectors. 3. 2.
Lower the black piece over the printhead. 132 Chapter 14 Handling ink cartridges and printhead ENWW Check that the printhead is correctly aligned with its ink connectors. 3. 2.
HP Designjet T920 and T1500 ePrinter series - User's Guide
Page 142
...may have access to store the information in recycling ink cartridges may be able to meet our customers' printing needs. HP partners who assist in the memory chip. However, after you render the memory chip inoperable, the cartridge cannot be used in other respects. In addition...this anonymous information, you can restore the factory defaults to identify a customer or user of the cartridge or printer. This does not prevent the cartridge from ink cartridges returned to improve future HP products. To do so, access the Embedded Web Server, and select Setup > Anonymous Usage ...
...may have access to store the information in recycling ink cartridges may be able to meet our customers' printing needs. HP partners who assist in the memory chip. However, after you render the memory chip inoperable, the cartridge cannot be used in other respects. In addition...this anonymous information, you can restore the factory defaults to identify a customer or user of the cartridge or printer. This does not prevent the cartridge from ink cartridges returned to improve future HP products. To do so, access the Embedded Web Server, and select Setup > Anonymous Usage ...