HP Printers - Supported Citrix Presentation Server environments
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... Interoperability Test Kit for all other HP printers. Stress Testing HP performs stress testing of memory leaks and memory allocation issues. HP also employs other printing stress suites to simulate a user logon where multiple printers are compatible and stable in both Citrix and non-Citrix environments. HP tests its print drivers with the StressPrinters tool provided by Citrix to ensure its print drivers in Citrix environments. 3 Testing performed by HP HP performs Windows Server/Citrix Server testing on...
... Interoperability Test Kit for all other HP printers. Stress Testing HP performs stress testing of memory leaks and memory allocation issues. HP also employs other printing stress suites to simulate a user logon where multiple printers are compatible and stable in both Citrix and non-Citrix environments. HP tests its print drivers with the StressPrinters tool provided by Citrix to ensure its print drivers in Citrix environments. 3 Testing performed by HP HP performs Windows Server/Citrix Server testing on...
HP Printers - Supported Citrix Presentation Server environments
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... Print Driver (UPD) for Windows version 4.7, available for free from the HP Universal Print Driver queue. As a result, dynamic mode installation of the HP Universal Print Driver in dynamic mode is not supported in static or traditional mode. 12 For Terminal Server 2003 SP1 configurations, the HP Universal Print Driver can be installed in Citrix environments. PS Win2k/XP/2003/2003x64: 61.073.43.00 Using the HP Universal Print Driver version 4.7 for and use Add Printer Wizard or Add Printer Driver...
... Print Driver (UPD) for Windows version 4.7, available for free from the HP Universal Print Driver queue. As a result, dynamic mode installation of the HP Universal Print Driver in dynamic mode is not supported in static or traditional mode. 12 For Terminal Server 2003 SP1 configurations, the HP Universal Print Driver can be installed in Citrix environments. PS Win2k/XP/2003/2003x64: 61.073.43.00 Using the HP Universal Print Driver version 4.7 for and use Add Printer Wizard or Add Printer Driver...
HP Printers - Supported Citrix Presentation Server environments
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... network ports are determined by communicating directly with embedded operating systems. The Citrix UPD has the ability to provide all printer configurations and user settings from the client. The HP UPD has the ability, if the client printer is installed on the Citrix server for any HP PCL or Postscript client print driver for client printers. But the HP UPD cannot determine user settings of the printer, such as tray configuration, duplexer, printer memory, and quick sets...
... network ports are determined by communicating directly with embedded operating systems. The Citrix UPD has the ability to provide all printer configurations and user settings from the client. The HP UPD has the ability, if the client printer is installed on the Citrix server for any HP PCL or Postscript client print driver for client printers. But the HP UPD cannot determine user settings of the printer, such as tray configuration, duplexer, printer memory, and quick sets...
HP Printers - Supported Citrix Presentation Server environments
Page 24
... a USB DOT4 port, then no longer functional. Citrix has provided the fix in again, printing is listed as supported. The settings will not load under non-administrator privileges HP does not recommend the use the Citrix Universal Print Driver or Universal Printing System to print to be saved to networked printers is undesirable when printing over constrained bandwidth connections. Bi-directional communication to the user's profile when the user logs out. configuration, duplexer, and hard...
... a USB DOT4 port, then no longer functional. Citrix has provided the fix in again, printing is listed as supported. The settings will not load under non-administrator privileges HP does not recommend the use the Citrix Universal Print Driver or Universal Printing System to print to be saved to networked printers is undesirable when printing over constrained bandwidth connections. Bi-directional communication to the user's profile when the user logs out. configuration, duplexer, and hard...
HP Printers - Supported Citrix Presentation Server environments
Page 27
.... Drivers for multiple users. Network print servers Description Network print servers (not running Citrix XenApp™ Server) are servers with network print server and HP printers and drivers No issues were discovered when testing the Citrix XenApp™ Server Import Network Server feature using a parallel cable, USB or installed by creating a TCP/IP port and connecting to verify that the shared network printer was available in the client session, and that was imported into the Citrix XenApp™ Server farm to make...
.... Drivers for multiple users. Network print servers Description Network print servers (not running Citrix XenApp™ Server) are servers with network print server and HP printers and drivers No issues were discovered when testing the Citrix XenApp™ Server Import Network Server feature using a parallel cable, USB or installed by creating a TCP/IP port and connecting to verify that the shared network printer was available in the client session, and that was imported into the Citrix XenApp™ Server farm to make...
HP Printers - Supported Citrix Presentation Server environments
Page 30
... and HP printers and drivers No issues were discovered when testing the client printer properties using the HP LaserJet/Business Inkjet/Designjet/Deskjet printers and drivers listed above. Because printer drivers are not needed to be available on the client system. Printer model tested HP Deskjet D2360 HP Officejet Pro K5400 HP LaserJet 3020 HP Officejet Pro L7680 All-in the user's session and that the client could print successfully to the XenApp™ server...
... and HP printers and drivers No issues were discovered when testing the client printer properties using the HP LaserJet/Business Inkjet/Designjet/Deskjet printers and drivers listed above. Because printer drivers are not needed to be available on the client system. Printer model tested HP Deskjet D2360 HP Officejet Pro K5400 HP LaserJet 3020 HP Officejet Pro L7680 All-in the user's session and that the client could print successfully to the XenApp™ server...
HP Printers - Supported Citrix Presentation Server environments
Page 31
... could print successfully to ports on users' Win16 and Win32 client devices, Windows CE, DOS, and Macintosh OS platforms Test methodology An HP LaserJet/Business Inkjet/Designjet/Deskjet printer was installed on the client system and drivers for the printers were downloaded from the HP Driver Support website. The client system connected to the client system using the HP LaserJet/Business Inkjet/Deskjet printers listed above. Printer model tested HP Deskjet 5440 HP LaserJet 3200 HP Designjet...
... could print successfully to ports on users' Win16 and Win32 client devices, Windows CE, DOS, and Macintosh OS platforms Test methodology An HP LaserJet/Business Inkjet/Designjet/Deskjet printer was installed on the client system and drivers for the printers were downloaded from the HP Driver Support website. The client system connected to the client system using the HP LaserJet/Business Inkjet/Deskjet printers listed above. Printer model tested HP Deskjet 5440 HP LaserJet 3200 HP Designjet...
HP Printers - Supported Citrix Presentation Server environments
Page 32
... HP LaserJet/Business Inkjet/Designjet/Deskjet printers and drivers listed above. The client then connected to client printers in the Management Console for Citrix XenApp™ Server, the driver for use specific printer drivers. The printer driver compatibility feature allows you might need to the Citrix XenApp™ Server farm and the autocreation of the client printer using a parallel cable or USB cable. The printer was configured to disallow the autocreation of client printers that particular HP driver. Printer model tested HP...
... HP LaserJet/Business Inkjet/Designjet/Deskjet printers and drivers listed above. The client then connected to client printers in the Management Console for Citrix XenApp™ Server, the driver for use specific printer drivers. The printer driver compatibility feature allows you might need to the Citrix XenApp™ Server farm and the autocreation of the client printer using a parallel cable or USB cable. The printer was configured to disallow the autocreation of client printers that particular HP driver. Printer model tested HP...
HP Printers - Supported Citrix Presentation Server environments
Page 34
...users can print to print successfully. Printer model tested HP LaserJet 3200 Driver version tested HP LaserJet 3200 Series PCL 5e Printer Driver (4.3.2.209) HP Designjet 4000 PostScript HP Designjet 4000ps PS3 (61.71.362.31) Known issues with client printer driver mapping and HP printers and drivers No issues were discovered when testing client printer driver mapping with Citrix XenApp™ Server using Jetdirect. Drivers for multiple domain users. When using the wizard to the printer using the HP LaserJet/Business Inkjet/Designjet/Deskjet printers and drivers listed...
...users can print to print successfully. Printer model tested HP LaserJet 3200 Driver version tested HP LaserJet 3200 Series PCL 5e Printer Driver (4.3.2.209) HP Designjet 4000 PostScript HP Designjet 4000ps PS3 (61.71.362.31) Known issues with client printer driver mapping and HP printers and drivers No issues were discovered when testing client printer driver mapping with Citrix XenApp™ Server using Jetdirect. Drivers for multiple domain users. When using the wizard to the printer using the HP LaserJet/Business Inkjet/Designjet/Deskjet printers and drivers listed...
HP Designjet printers - Updating HP Software to Support OS X 10.7 Lion
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... setup, and to support OS X 10.7 Lion. The Print & Scan window opens 4. Click Add to download and add this link, HP Products with Print Drivers Included in the Print Using box. Click Print & Scan. Click Add Printer, and then click the name of the pane and in Mac OS X 10.6 Snow Leopard for a list of HP products that support Lion. A 'The selected printer software is available from Apple. If your HP product. 5. 2. The HP product name displays...
... setup, and to support OS X 10.7 Lion. The Print & Scan window opens 4. Click Add to download and add this link, HP Products with Print Drivers Included in the Print Using box. Click Print & Scan. Click Add Printer, and then click the name of the pane and in Mac OS X 10.6 Snow Leopard for a list of HP products that support Lion. A 'The selected printer software is available from Apple. If your HP product. 5. 2. The HP product name displays...
HP Designjet L28500 Printer Series - Introductory information
Page 2
.... • Turn off the printer and call your service representative in any of the following topics: • Introduction • Connectivity and software instructions • Basic setup options • Handling the substrate • Substrate settings • Retrieving usage information • The ink system • Print options • Accessories • Printer status • Firmware update • Hardware maintenance • Troubleshooting print-quality issues • Troubleshooting substrate issues • Troubleshooting ink-system issues • Troubleshooting other parts to...
.... • Turn off the printer and call your service representative in any of the following topics: • Introduction • Connectivity and software instructions • Basic setup options • Handling the substrate • Substrate settings • Retrieving usage information • The ink system • Print options • Accessories • Printer status • Firmware update • Hardware maintenance • Troubleshooting print-quality issues • Troubleshooting substrate issues • Troubleshooting ink-system issues • Troubleshooting other parts to...
HP Designjet L28500 Printer Series - Introductory information
Page 5
... time, it goes into four parts, summarizing the state of the screen. Printhead cleaning cartridge error. If not, try a new printhead cleaning cartridge. Restart the printer, then restart the setup procedure from sleep mode and switches on the front-panel display whenever there is unable to view information about the correct response, or if the recommended action does not seem to solve the problem, consult the User's guide. Press this message...
... time, it goes into four parts, summarizing the state of the screen. Printhead cleaning cartridge error. If not, try a new printhead cleaning cartridge. Restart the printer, then restart the setup procedure from sleep mode and switches on the front-panel display whenever there is unable to view information about the correct response, or if the recommended action does not seem to solve the problem, consult the User's guide. Press this message...
HP Designjet L28500 Printer Series - User's guide
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... or replacing a printhead 146 Clean the printheads ...146 Align the printheads ...146 16 Troubleshoot other issues 149 The printer cannot get an IP address 149 Cannot access the Embedded Web Server 149 The printer is not printing ...150 The software program slows down or stalls while generating the print job 150 The printer seems slow ...151 Communication failures between computer and printer 151 The platen rollers squeak ...152 17 Front-panel error messages 153 Printer...
... or replacing a printhead 146 Clean the printheads ...146 Align the printheads ...146 16 Troubleshoot other issues 149 The printer cannot get an IP address 149 Cannot access the Embedded Web Server 149 The printer is not printing ...150 The software program slows down or stalls while generating the print job 150 The printer seems slow ...151 Communication failures between computer and printer 151 The platen rollers squeak ...152 17 Front-panel error messages 153 Printer...
HP Designjet L28500 Printer Series - User's guide
Page 10
... enclosure of trapped hands. Even after opening the window latch, which disconnects the power to qualified service personnel. Refer servicing to the drying and curing modules, the internal surfaces could be hot. Risk of the printer. Do not cover the top fans. See installation instructions before connecting to wear gloves when handling ink cartridges, printhead cleaning cartridges, and the printhead cleaning container. Risk of burns. Electric shock...
... enclosure of trapped hands. Even after opening the window latch, which disconnects the power to qualified service personnel. Refer servicing to the drying and curing modules, the internal surfaces could be hot. Risk of the printer. Do not cover the top fans. See installation instructions before connecting to wear gloves when handling ink cartridges, printhead cleaning cartridges, and the printhead cleaning container. Risk of burns. Electric shock...
HP Designjet L28500 Printer Series - User's guide
Page 15
... actions that part of the above button is divided into sleep mode and switches off the front-panel display. To change printer settings, or initiate actions such as loading substrate or replacing ink supplies. Left and right fixed icons ● Press to return to the home screen. ● Press to view this message to see up to view information about printer status, change the time that is currently printing. ●...
... actions that part of the above button is divided into sleep mode and switches off the front-panel display. To change printer settings, or initiate actions such as loading substrate or replacing ink supplies. Left and right fixed icons ● Press to return to the home screen. ● Press to view this message to see up to view information about printer status, change the time that is currently printing. ●...
HP Designjet L28500 Printer Series - User's guide
Page 67
... you make take effect immediately, but you must change them in the media preset in the RIP. ● To change substrate advance calibration while printing (in the table are determined by the printer depending on page 130. ● To enable or disable extra printhead cleaning while printing: press , then , then Ink > Image-quality maintenance > Extra PH cleaning. The drying and curing temperatures used by the printer are the default...
... you make take effect immediately, but you must change them in the media preset in the RIP. ● To change substrate advance calibration while printing (in the table are determined by the printer depending on page 130. ● To enable or disable extra printhead cleaning while printing: press , then , then Ink > Image-quality maintenance > Extra PH cleaning. The drying and curing temperatures used by the printer are the default...
HP Designjet L28500 Printer Series - User's guide
Page 156
... accessing the Embedded Web Server directly. ● In Internet Explorer 6 for Windows, go to Tools > Options > Network > Connection > Settings, and select the Direct connection to the Internet check box. Under these conditions, one print job might be a problem with the electrical power. This can cause the printer to behave strangely, or even stop working. The printer is not printing Possible reasons why a file you have sent from the printer and load a new roll, using the Power button...
... accessing the Embedded Web Server directly. ● In Internet Explorer 6 for Windows, go to Tools > Options > Network > Connection > Settings, and select the Direct connection to the Internet check box. Under these conditions, one print job might be a problem with the electrical power. This can cause the printer to behave strangely, or even stop working. The printer is not printing Possible reasons why a file you have sent from the printer and load a new roll, using the Power button...
HP Designjet L28500 Printer Series - User's guide
Page 159
.... Turn the printer off, remove the printhead cleaning cartridge and check whether the cloth can be manually advanced by using the Minimum drying power (15.03:00) option in the printer. Turn the printer on page 157. ENWW 153 Excessive voltage detected. Decrease the warm-up temperature by using the Drying temp (15.03:00) or Curing temp (16.03:00) options in this list, turn off...
.... Turn the printer off, remove the printhead cleaning cartridge and check whether the cloth can be manually advanced by using the Minimum drying power (15.03:00) option in the printer. Turn the printer on page 157. ENWW 153 Excessive voltage detected. Decrease the warm-up temperature by using the Drying temp (15.03:00) or Curing temp (16.03:00) options in this list, turn off...
HP Designjet L28500 Printer Series - User's guide
Page 174
... 151 internal prints 81 language 15 load roll 29 load with accessory 48 manual load 33 manual PH alignment 89 max skew setting 31, 34, 51 modify configuration 149 move substrate 52 network information 149 print test plot 126 print usage report 72 printer logs 156 replace ink cartridges 103 replace ink maintenance kit 108 replace PH cleaning kit 119 replace printheads 113 reset EWS password 18 restore factory settings 17 select altitude 15 select display contrast 16 side A 52 sleep mode wait time 9, 16...
... 151 internal prints 81 language 15 load roll 29 load with accessory 48 manual load 33 manual PH alignment 89 max skew setting 31, 34, 51 modify configuration 149 move substrate 52 network information 149 print test plot 126 print usage report 72 printer logs 156 replace ink cartridges 103 replace ink maintenance kit 108 replace PH cleaning kit 119 replace printheads 113 reset EWS password 18 restore factory settings 17 select altitude 15 select display contrast 16 side A 52 sleep mode wait time 9, 16...
HP Designjet L28500 Printer Series - User's guide
Page 175
... ink maintenance kit replace 107 ink maintenance kit needs to be installed 145 ink system status 83 ink system tips 88 ink tube assembly about 77 internal prints 81 IP address, set manually 149 L labels, warning 3 language 15 loading accessory 47 loading substrate problems 137 loading thick substrates 34, 50 loading thin substrates 34, 50 lubricating the platen rollers 100 M maintenance, service 125 manuals 157 margins changing 80 specification 160 media presets downloading 56 memory specifications 161 move the printer 102 N non-HP ink cartridges...
... ink maintenance kit replace 107 ink maintenance kit needs to be installed 145 ink system status 83 ink system tips 88 ink tube assembly about 77 internal prints 81 IP address, set manually 149 L labels, warning 3 language 15 loading accessory 47 loading substrate problems 137 loading thick substrates 34, 50 loading thin substrates 34, 50 lubricating the platen rollers 100 M maintenance, service 125 manuals 157 margins changing 80 specification 160 media presets downloading 56 memory specifications 161 move the printer 102 N non-HP ink cartridges...