HP DesignJet 5000 Series Printer - Pocket Guide
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... Menu, on page 23 Ink Cartridge Icon The Ink Cartridge Menu icon looks like this If the Printhead menu is a problem with one or more of the ink cartridges, the front-panel will display an action message or a error code, see page 5, in section Front-Panel Messages on the reverse of the... printheads, the front-panel will go to the Media Menu, see Consumable Menu - If there is shown. pocket.book...
... Menu, on page 23 Ink Cartridge Icon The Ink Cartridge Menu icon looks like this If the Printhead menu is a problem with one or more of the ink cartridges, the front-panel will display an action message or a error code, see page 5, in section Front-Panel Messages on the reverse of the... printheads, the front-panel will go to the Media Menu, see Consumable Menu - If there is shown. pocket.book...
HP DesignJet 5000 Series Printer - Pocket Guide
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...have a replace message displayed.To find out which colored printhead has the error, select the printhead icon. The third and fourth placed numbers in the status code are the status number, see the status of all the printheads at once. If this action message is performed the ...status should return to normal i.e. Front Panel Messages Status code interpretation The Status code describes the status of the printheads Ink Color The action message file:///D|/hydra/ug_loc/f OK. You will be a brief action message. pocket.book Page 2 Sunday, October 29,...
...have a replace message displayed.To find out which colored printhead has the error, select the printhead icon. The third and fourth placed numbers in the status code are the status number, see the status of all the printheads at once. If this action message is performed the ...status should return to normal i.e. Front Panel Messages Status code interpretation The Status code describes the status of the printheads Ink Color The action message file:///D|/hydra/ug_loc/f OK. You will be a brief action message. pocket.book Page 2 Sunday, October 29,...
HP DesignJet 5000 Series Printer - Pocket Guide
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... in the Setup Instructions which came with your printer. see System Error Messages, on the reverse of system error, some you install only genuine HP Ink Cartridges. The printer has a system error. file:///D|/hydra/ug_loc/f There are attempting to install. pocket.book Page...error Unknown ink cart. The ink system startup must have full cartridges installed to "Using Your Printer CD". Switch the printer off Restart printer startup with and others will disable the printer see 70, in section Media Jam on page 28. Front Panel Messages Status Switch power off Check printhead...
... in the Setup Instructions which came with your printer. see System Error Messages, on the reverse of system error, some you install only genuine HP Ink Cartridges. The printer has a system error. file:///D|/hydra/ug_loc/f There are attempting to install. pocket.book Page...error Unknown ink cart. The ink system startup must have full cartridges installed to "Using Your Printer CD". Switch the printer off Restart printer startup with and others will disable the printer see 70, in section Media Jam on page 28. Front Panel Messages Status Switch power off Check printhead...
HP DesignJet 5000 Series Printer - Pocket Guide
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... Panel Messages Status Numbers XX ranges from 60 - 85 XX06 Replace XX08 Unknown XX02 Reseat Ink Cartridge Message Description Procedure Ink Cartridge Error Messages The printer detects that the ink cartridge installed is faulty. The cartridge smart chip indicates that the ink cartridge does not match... the rest of the ink system already installed. The ink cartridge maybe badly seated. An electrical connection is not supported by HP. Remove the ink cartridge and re-insert. 2. Replace the ink cartridge. pocket.book Page 26 Sunday, October 29, 2000 5:09 PM 26 -...
... Panel Messages Status Numbers XX ranges from 60 - 85 XX06 Replace XX08 Unknown XX02 Reseat Ink Cartridge Message Description Procedure Ink Cartridge Error Messages The printer detects that the ink cartridge installed is faulty. The cartridge smart chip indicates that the ink cartridge does not match... the rest of the ink system already installed. The ink cartridge maybe badly seated. An electrical connection is not supported by HP. Remove the ink cartridge and re-insert. 2. Replace the ink cartridge. pocket.book Page 26 Sunday, October 29, 2000 5:09 PM 26 -...
HP DesignJet 5000 Series Printer - Pocket Guide
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... Sunday, October 29, 2000 5:09 PM 27 - The printer detects an incorrect printhead cleaner This may mean that all the printhead cleaners installed are genuine HP No. 81/83 FRONT-PANEL MESSAGES file:///D|/hydra/ug_loc/f Front Panel Messages Printhead Cleaner Error Messages Printhead Cleaner Error Messages Status Numbers XX ranges from A0 - Ensure that the line sensor...
... Sunday, October 29, 2000 5:09 PM 27 - The printer detects an incorrect printhead cleaner This may mean that all the printhead cleaners installed are genuine HP No. 81/83 FRONT-PANEL MESSAGES file:///D|/hydra/ug_loc/f Front Panel Messages Printhead Cleaner Error Messages Printhead Cleaner Error Messages Status Numbers XX ranges from A0 - Ensure that the line sensor...
HP DesignJet 5000 Series Printer - Pocket Guide
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... perform an alignment when printheads are replaced. To perform the Printhead alignment procedure go to Using the Image Quality Print, on page 31. Refer to Utilities/ Calibrations/Printhead Alignment. You can use this feature if the print quality print indicates an alignment error. pocket.book Page 46... Sunday, October 29, 2000 5:09 PM 46 - Image Quality Aligning the Printheads The printhead alignment selection causes the printer to align the printheads immediately, or if an image is being printed, as ...
... perform an alignment when printheads are replaced. To perform the Printhead alignment procedure go to Using the Image Quality Print, on page 31. Refer to Utilities/ Calibrations/Printhead Alignment. You can use this feature if the print quality print indicates an alignment error. pocket.book Page 46... Sunday, October 29, 2000 5:09 PM 46 - Image Quality Aligning the Printheads The printhead alignment selection causes the printer to align the printheads immediately, or if an image is being printed, as ...
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pocket.book Page 57 Sunday, October 29, 2000 5:09 PM The Ink Supply 8 Ink System Error/Status Messages, 58 Recovery Procedure, 60 Solving Ink Supply Problems, 61 Problems re-seating the printhead, 61 You Cannot Insert the Ink Cartridge Into the Printer, 61 Problems Inserting the Printhead Cleaner, 62 Carriage Interconnect Wiper, 63 THE INK SUPPLY file:///D|/hydra/ug_loc/f
pocket.book Page 57 Sunday, October 29, 2000 5:09 PM The Ink Supply 8 Ink System Error/Status Messages, 58 Recovery Procedure, 60 Solving Ink Supply Problems, 61 Problems re-seating the printhead, 61 You Cannot Insert the Ink Cartridge Into the Printer, 61 Problems Inserting the Printhead Cleaner, 62 Carriage Interconnect Wiper, 63 THE INK SUPPLY file:///D|/hydra/ug_loc/f
HP DesignJet 5000 Series Printer - Pocket Guide
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Ink Supply Ink System Error/Status Messages The HP Designjet Printheads are designed to be replaced. The example below . The Error/Status message has two parts: The action message The error code file:///D|/hydra/ug_loc/f To find out exactly which printhead has the error, select the printhead icon as shown below shows a printhead with an error. The error/status messages are manufactured to...
Ink Supply Ink System Error/Status Messages The HP Designjet Printheads are designed to be replaced. The example below . The Error/Status message has two parts: The action message The error code file:///D|/hydra/ug_loc/f To find out exactly which printhead has the error, select the printhead icon as shown below shows a printhead with an error. The error/status messages are manufactured to...
HP DesignJet 5000 Series Printer - Pocket Guide
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... must be cleaned refer to perform this is unsuccessful, replace the part. (error code) Recover The recover message is unsuccessful use by Hewlett Packard than for troubleshooting purposes. The printhead needs to Status code interpretation, on page 60. If this procedure refer to... sufficiently try and correct problem. There are three action message: (error code) Replace The replace message means that the electrical connection between the printhead and the carriage assembly is not successful the printhead and/or carriage may need to be performed first to Recovery Procedure...
... must be cleaned refer to perform this is unsuccessful, replace the part. (error code) Recover The recover message is unsuccessful use by Hewlett Packard than for troubleshooting purposes. The printhead needs to Status code interpretation, on page 60. If this procedure refer to... sufficiently try and correct problem. There are three action message: (error code) Replace The replace message means that the electrical connection between the printhead and the carriage assembly is not successful the printhead and/or carriage may need to be performed first to Recovery Procedure...
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... 70 - Media Jam Clearing a Media Jam Switch power off Check media path (x) Switch Power off Check printhead path (x) Internal error code The "Switch Power Off" message is usually shown when there is called Printhead path jam. See Check Printhead Path, on page 71. This is a media jam. There are two types of media jam...
... 70 - Media Jam Clearing a Media Jam Switch power off Check media path (x) Switch Power off Check printhead path (x) Internal error code The "Switch Power Off" message is usually shown when there is called Printhead path jam. See Check Printhead Path, on page 71. This is a media jam. There are two types of media jam...
HP DesignJet 5000 Series Printer - Pocket Guide
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...of the printer and open the window. 2. MEDIA JAM file:///D|/hydra/ug_loc/f Lift the media load lever. 4. This can be jammed. 3. Media Jam Check Printhead Path 1. Switch the printer off at the time of the jam, this could indicate that the roll of the printer. 5. To correct this guide. 8. ...pocket.book Page 71 Sunday, October 29, 2000 5:09 PM 71 - Carefully remove any of media trim the media with the error code and contact HP. If you are using a roll of the jammed media which you have been moved from the top of media has not almost finished and...
...of the printer and open the window. 2. MEDIA JAM file:///D|/hydra/ug_loc/f Lift the media load lever. 4. This can be jammed. 3. Media Jam Check Printhead Path 1. Switch the printer off at the time of the jam, this could indicate that the roll of the printer. 5. To correct this guide. 8. ...pocket.book Page 71 Sunday, October 29, 2000 5:09 PM 71 - Carefully remove any of media trim the media with the error code and contact HP. If you are using a roll of the jammed media which you have been moved from the top of media has not almost finished and...
HP Designjet 5000 series printer - User's Guide
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See Ink Cartridge Error Messages if you how to obtain ink cartridge information and how to remove and install an ink cartridge. Introduction Media & Ink Solutions Front-Panel Media Roll Media Sheet Media The Ink System The Ink Cartridge This section contains animations showing you have any problems with replacing the ink cartridges. Ink Cartridge Statistics Ink Cartridge Removal Ink Cartridge Installation Printer Options The Ink Cartridge Other The Printhead Index The Printhead Cleaner
See Ink Cartridge Error Messages if you how to obtain ink cartridge information and how to remove and install an ink cartridge. Introduction Media & Ink Solutions Front-Panel Media Roll Media Sheet Media The Ink System The Ink Cartridge This section contains animations showing you have any problems with replacing the ink cartridges. Ink Cartridge Statistics Ink Cartridge Removal Ink Cartridge Installation Printer Options The Ink Cartridge Other The Printhead Index The Printhead Cleaner
HP Designjet 5000 series printer - User's Guide
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... wrong color slot. NOTE: Avoid storing partially used ink cartridges on the new ink cartridge. Printer Options The Ink Cartridge Other The Printhead Index The Printhead Cleaner A printable version of the sequence is also available so that the colored marker is at the top of the ink cartridge slot... again that the color of the ink cartridge matches the color of the ink cartridge. NOTE: If the front panel displays an error message see Ink Cartridge Error Messages. This should match the colored label on their ends. Click on this icon to force it . Introduction Media & Ink ...
... wrong color slot. NOTE: Avoid storing partially used ink cartridges on the new ink cartridge. Printer Options The Ink Cartridge Other The Printhead Index The Printhead Cleaner A printable version of the sequence is also available so that the colored marker is at the top of the ink cartridge slot... again that the color of the ink cartridge matches the color of the ink cartridge. NOTE: If the front panel displays an error message see Ink Cartridge Error Messages. This should match the colored label on their ends. Click on this icon to force it . Introduction Media & Ink ...
HP Designjet 5000 series printer - User's Guide
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... sequence. Printer Options The Ink Cartridge Other The Printhead Index The Printhead Cleaner Click on the printhead matches the colored label of the sequence is also available so that the printhead is to be inserted in Carriage Interconnect Wiper. If the front panel displays an error message, see Printhead Status Messages. Whenever you from accidentally inserting...
... sequence. Printer Options The Ink Cartridge Other The Printhead Index The Printhead Cleaner Click on the printhead matches the colored label of the sequence is also available so that the printhead is to be inserted in Carriage Interconnect Wiper. If the front panel displays an error message, see Printhead Status Messages. Whenever you from accidentally inserting...
HP Designjet 5000 series printer - User's Guide
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...Printhead Index The Printhead Cleaner Click on the printhead nozzles to ensure correct operation. Align the printheads. When the front panel displays Ready, you can continue. After you replace the HP supplies. Printhead... Alignment The alignment procedure requires an A1 or D-size paper width. Introduction Media & Ink Solutions Front-Panel Media Roll Media Sheet Media The Ink System Printhead Cleaner Installation NOTE: The printer needs all the ink cartridges, printheads and printhead... a printhead and printhead cleaner, the printer will not print...
...Printhead Index The Printhead Cleaner Click on the printhead nozzles to ensure correct operation. Align the printheads. When the front panel displays Ready, you can continue. After you replace the HP supplies. Printhead... Alignment The alignment procedure requires an A1 or D-size paper width. Introduction Media & Ink Solutions Front-Panel Media Roll Media Sheet Media The Ink System Printhead Cleaner Installation NOTE: The printer needs all the ink cartridges, printheads and printhead... a printhead and printhead cleaner, the printer will not print...
Service Manual
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... Printhead Errors (First Digit = 0, 1, 4, 5) 3-13 Ink Cartridge Errors (First Digit = 6, 8) 3-16 Printhead Cleaner Errors (First Digit = A or *) 3-18 Major Ink Supplies Problems 3-19 Dry-firing of Printheads 3-19 Printheads Which are Out of Warranty are Indicated as In Warranty 3-19 Replace Message "xx15 Replace" and "xx16 Replace" 3-19 Replace Message "xx16 Replace" for ALL Printheads During Replacement 3-20 4 HP DesignJet 5000...
... Printhead Errors (First Digit = 0, 1, 4, 5) 3-13 Ink Cartridge Errors (First Digit = 6, 8) 3-16 Printhead Cleaner Errors (First Digit = A or *) 3-18 Major Ink Supplies Problems 3-19 Dry-firing of Printheads 3-19 Printheads Which are Out of Warranty are Indicated as In Warranty 3-19 Replace Message "xx15 Replace" and "xx16 Replace" 3-19 Replace Message "xx16 Replace" for ALL Printheads During Replacement 3-20 4 HP DesignJet 5000...
Service Manual
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... you differentiate between possible Printhead errors and other problems such as incorrect frontpanel selection, driver or RIP configuration or mechanical problems. For information on solving Image Quality problems see Chapter 6, Print Quality. 1-4 HP DesignJet 5000 Series Printers Service Manual Self Diagnostic Errors Chapter 4 - n The complete error number. Troubleshooting Troubleshooting Ink Supplies Error Codes Chapter 3, HP Ink Supplies Troubleshooting, contains...
... you differentiate between possible Printhead errors and other problems such as incorrect frontpanel selection, driver or RIP configuration or mechanical problems. For information on solving Image Quality problems see Chapter 6, Print Quality. 1-4 HP DesignJet 5000 Series Printers Service Manual Self Diagnostic Errors Chapter 4 - n The complete error number. Troubleshooting Troubleshooting Ink Supplies Error Codes Chapter 3, HP Ink Supplies Troubleshooting, contains...
Service Manual
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... Printhead Errors (First Digit = 0, 1, 2, 3, 4, 5) 3-13 Ink Cartridge Errors (First Digit = 6, 7, 8) 3-16 Printhead Cleaner Errors (First Digit = A, B or *) 3-18 Major Ink Supplies Problems 3-19 Dry-firing of Printheads 3-19 Printheads Which are Out of Warranty are Indicated as In Warranty 3-19 Replace Message "xx15 Replace" and "xx16 Replace" 3-19 Replace Message "xx16 Replace" for ALL Printheads During Replacement 3-20 HP DesignJet 5000...
... Printhead Errors (First Digit = 0, 1, 2, 3, 4, 5) 3-13 Ink Cartridge Errors (First Digit = 6, 7, 8) 3-16 Printhead Cleaner Errors (First Digit = A, B or *) 3-18 Major Ink Supplies Problems 3-19 Dry-firing of Printheads 3-19 Printheads Which are Out of Warranty are Indicated as In Warranty 3-19 Replace Message "xx15 Replace" and "xx16 Replace" 3-19 Replace Message "xx16 Replace" for ALL Printheads During Replacement 3-20 HP DesignJet 5000...
Service Manual
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... PCA ⇒ Page 8-79. HP DesignJet 5000 Series Printers Service Manual 3-13 NOTE NOTE NOTE NOTE HP Ink Supplies Troubleshooting Printhead Errors (First Digit = 0, 1, 2, 3, 4, 5) If you think your Printer is requesting you to replace your Printheads too frequently you can damage the Printhead and reduce print quality (See Page 9-6 for all 6 Printheads present the same error message, check the following...
... PCA ⇒ Page 8-79. HP DesignJet 5000 Series Printers Service Manual 3-13 NOTE NOTE NOTE NOTE HP Ink Supplies Troubleshooting Printhead Errors (First Digit = 0, 1, 2, 3, 4, 5) If you think your Printer is requesting you to replace your Printheads too frequently you can damage the Printhead and reduce print quality (See Page 9-6 for all 6 Printheads present the same error message, check the following...
Service Manual
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... a color is not printed. Corrective Action: n Replace the Carriage Assembly ⇒ Page 8-46. HP DesignJet 5000 Series Printers Service Manual 5-29 Service Calibrations Calibration Error: 0100 Problem Description: Printhead error. Firmware error. n Upgrade the Firmware ⇒ Page 9-12. n If the error persists for that color. Calibration Error: 1002 (User) Problem Description: The Line Sensor pattern is not acceptable the...
... a color is not printed. Corrective Action: n Replace the Carriage Assembly ⇒ Page 8-46. HP DesignJet 5000 Series Printers Service Manual 5-29 Service Calibrations Calibration Error: 0100 Problem Description: Printhead error. Firmware error. n Upgrade the Firmware ⇒ Page 9-12. n If the error persists for that color. Calibration Error: 1002 (User) Problem Description: The Line Sensor pattern is not acceptable the...