HP DesignJet 5000 Series Printer - Pocket Guide
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...:///D|/hydra/ug_loc/f Error processing job Flushing rest of job Full ink cartridges needed Have ink tube replaced or risk printer damage Contact HP Front Panel Messages Description Procedure The line sensor on -site visit to the "Using Your Printer CD" Remove the ink cartridges and replace with ink cartridges that are full of... to arrange for an on the carriage cannot see the edge of the job will be cancelled and the print will be deleted. Contact your HP representative to enable the initialization of ink.
...:///D|/hydra/ug_loc/f Error processing job Flushing rest of job Full ink cartridges needed Have ink tube replaced or risk printer damage Contact HP Front Panel Messages Description Procedure The line sensor on -site visit to the "Using Your Printer CD" Remove the ink cartridges and replace with ink cartridges that are full of... to arrange for an on the carriage cannot see the edge of the job will be cancelled and the print will be deleted. Contact your HP representative to enable the initialization of ink.
HP DesignJet 5000 Series Printer - Pocket Guide
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The printhead detects that all the printhead cleaners installed are genuine HP No. 81/83 FRONT-PANEL MESSAGES file:///D|/hydra/ug_loc/f Front Panel Messages Printhead Cleaner Error Messages Printhead Cleaner Error Messages Status Numbers XX ...Cleaner Message Description Procedure XX03 Replace XX05 Replace XX06 Replace The printhead cleaner installed is dirty, perform the Lens Replacement procedure. Ensure that the line sensor is not recognized by the printer. The printer detects an incorrect printhead cleaner This may mean that you have replaced the printhead cleaner together with...
The printhead detects that all the printhead cleaners installed are genuine HP No. 81/83 FRONT-PANEL MESSAGES file:///D|/hydra/ug_loc/f Front Panel Messages Printhead Cleaner Error Messages Printhead Cleaner Error Messages Status Numbers XX ...Cleaner Message Description Procedure XX03 Replace XX05 Replace XX06 Replace The printhead cleaner installed is dirty, perform the Lens Replacement procedure. Ensure that the line sensor is not recognized by the printer. The printer detects an incorrect printhead cleaner This may mean that you have replaced the printhead cleaner together with...
HP Designjet 5000 series printer - User's Guide
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... to the PostScript driver documentation for the driver you are downloading new firmware and the action has been cancelled. Procedure This may be deleted. The line sensor on the carriage cannot see Lens Maintenance Check that you already have in the printer for details of job Description You are using. Please wait...
... to the PostScript driver documentation for the driver you are downloading new firmware and the action has been cancelled. Procedure This may be deleted. The line sensor on the carriage cannot see Lens Maintenance Check that you already have in the printer for details of job Description You are using. Please wait...
HP Designjet 5000 series printer - User's Guide
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... Status Numbers XX ranges from A0 - Ensure that all the printhead cleaners installed are genuine HP No. 81/83 Ensure that you have replaced the printhead cleaner together with the printhead. The printhead detects that the line sensor is not recognized by the printer. B5 Printhead Head Cleaner Message Description Procedure XX03 Replace...
... Status Numbers XX ranges from A0 - Ensure that all the printhead cleaners installed are genuine HP No. 81/83 Ensure that you have replaced the printhead cleaner together with the printhead. The printhead detects that the line sensor is not recognized by the printer. B5 Printhead Head Cleaner Message Description Procedure XX03 Replace...
Service Manual
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To solve the problem try the following: n Reduce the level of water and takes too long to dry, also creating problems in using the Take-Up Reel and Bin. It should be set as No for the 42" model Printers and Yes for HP Studio Canvas Under conditions of high humidity (> 70%) HP Studio Canvas retains a high amount of humidity ( Device setup > TUR installed". Troubleshooting Drying Time Too Long for the 60" model Printers. 1-16 HP DesignJet 5000 Series Printers Service Manual
To solve the problem try the following: n Reduce the level of water and takes too long to dry, also creating problems in using the Take-Up Reel and Bin. It should be set as No for the 42" model Printers and Yes for HP Studio Canvas Under conditions of high humidity (> 70%) HP Studio Canvas retains a high amount of humidity ( Device setup > TUR installed". Troubleshooting Drying Time Too Long for the 60" model Printers. 1-16 HP DesignJet 5000 Series Printers Service Manual
Service Manual
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The Line Sensor does not detect the leading edge of a Trailing Cable into the Printer. Other causes are defective EEROM in the 24V electronics circuits. n To isolate the ... Tubes System is connected to the ISS PCA. To solve this message appears after the Tubes have been a bad HP DesignJet 5000 Series Printers Service Manual 1-17 n If the problem persists, check that the media sensor is creating a short on the 24V circuit. If the message comes up during the loading process, the Lens...
The Line Sensor does not detect the leading edge of a Trailing Cable into the Printer. Other causes are defective EEROM in the 24V electronics circuits. n To isolate the ... Tubes System is connected to the ISS PCA. To solve this message appears after the Tubes have been a bad HP DesignJet 5000 Series Printers Service Manual 1-17 n If the problem persists, check that the media sensor is creating a short on the 24V circuit. If the message comes up during the loading process, the Lens...
Service Manual
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...the front of the carriage. 2. NOTE Media-Axis Problems 1. Printer unloads media (it . Unknown Line Sensor ID. n If the Line Sensor ID is not indicated on the Line Sensor indicating it suddenly starts to the front of the Carriage) is completed. during media loading) from that... onwards the Printer will be included with the new Line Sensor ID. 3. n Just ignore this information about the Line Sensor calibration. In the future, if the LED's are any A.02.xx firmware release. 1-20 HP DesignJet 5000 Series Printers Service Manual This problem is completely clipped to...
...the front of the carriage. 2. NOTE Media-Axis Problems 1. Printer unloads media (it . Unknown Line Sensor ID. n If the Line Sensor ID is not indicated on the Line Sensor indicating it suddenly starts to the front of the Carriage) is completed. during media loading) from that... onwards the Printer will be included with the new Line Sensor ID. 3. n Just ignore this information about the Line Sensor calibration. In the future, if the LED's are any A.02.xx firmware release. 1-20 HP DesignJet 5000 Series Printers Service Manual This problem is completely clipped to...
Service Manual
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... Alignment process. The chance of incorrectly inserted Printhead Cleaners, but it is a problem of this error code (ffff ffff 03450097) may be caused by the line sensor. NOTE This problem is solved in any key on the front panel this error appearing is less than 0.5% and there is nothing wrong with the... error still persists, perform the Service Station Calibration ⇒ Page 5-11. n Replace the Trailing Cable ⇒ Page 8-36. n Replace the Carriage Assembly ⇒ Page 8-46. HP DesignJet 5000 Series Printers Service Manual 2-7
... Alignment process. The chance of incorrectly inserted Printhead Cleaners, but it is a problem of this error code (ffff ffff 03450097) may be caused by the line sensor. NOTE This problem is solved in any key on the front panel this error appearing is less than 0.5% and there is nothing wrong with the... error still persists, perform the Service Station Calibration ⇒ Page 5-11. n Replace the Trailing Cable ⇒ Page 8-36. n Replace the Carriage Assembly ⇒ Page 8-46. HP DesignJet 5000 Series Printers Service Manual 2-7
Service Manual
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... the Mark Encoder on the Drive Roller. System Error: 06030C Problem Description: Bad Line Sensor. n Replace the Main PCA ⇒ Page 8-79. System Error: 050001 (Continuable) Problem Description: Lens has problems reading the Mark Encoder on the Drive Roller. HP DesignJet 5000 Series Printers Service Manual 2-11 Corrective Action: Try the following: n Clean the Mark...
... the Mark Encoder on the Drive Roller. System Error: 06030C Problem Description: Bad Line Sensor. n Replace the Main PCA ⇒ Page 8-79. System Error: 050001 (Continuable) Problem Description: Lens has problems reading the Mark Encoder on the Drive Roller. HP DesignJet 5000 Series Printers Service Manual 2-11 Corrective Action: Try the following: n Clean the Mark...
Service Manual
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...follows: To perform this Service Calibration for the calibration. n Printhead to the media and the Platen Assembly. The Line Sensor identifier is disassembled or replaced. Scan-Axis Calibration PHONE SUPPORT The purpose of this Service Calibration is the full ...The Scan-Axis Calibration performs the following: n Line Sensor to "2.1 Scan axis" and press Enter. 2 Service Calibrations... 2.1 Scan axis 2.2 Service Station 2.3 ACCURACY Top Back ↑ Make Selection ↓ Enter Press Enter HP DesignJet 5000 Series Printers Service Manual 5-7 Service Calibrations 1. NOTE...
...follows: To perform this Service Calibration for the calibration. n Printhead to the media and the Platen Assembly. The Line Sensor identifier is disassembled or replaced. Scan-Axis Calibration PHONE SUPPORT The purpose of this Service Calibration is the full ...The Scan-Axis Calibration performs the following: n Line Sensor to "2.1 Scan axis" and press Enter. 2 Service Calibrations... 2.1 Scan axis 2.2 Service Station 2.3 ACCURACY Top Back ↑ Make Selection ↓ Enter Press Enter HP DesignJet 5000 Series Printers Service Manual 5-7 Service Calibrations 1. NOTE...
Service Manual
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...displayed. After selecting the first digit, press Enter to continue when both digits have been entered. Line Sensor Line Sensor Id:_ _ Use Up / Down buttons to enter the Line Sensor id. Press ENTER to scroll through a list of characters in a 01 - 99 range which ...Line Sensor ID is displayed, you will be located on the label on the side of the Carriage. Service Calibrations NOTE If the Media loaded is not the right size, the following message is displayed. To insert a number use the default value which can be included with the new Line Sensor ID. 5-8 HP DesignJet 5000...
...displayed. After selecting the first digit, press Enter to continue when both digits have been entered. Line Sensor Line Sensor Id:_ _ Use Up / Down buttons to enter the Line Sensor id. Press ENTER to scroll through a list of characters in a 01 - 99 range which ...Line Sensor ID is displayed, you will be located on the label on the side of the Carriage. Service Calibrations NOTE If the Media loaded is not the right size, the following message is displayed. To insert a number use the default value which can be included with the new Line Sensor ID. 5-8 HP DesignJet 5000...
Service Manual
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...Codes. HP DesignJet 5000 Series Printers Service Manual 5-9 When you do not insert correct values the message below is displayed. the message below is displayed. If you have inserted the Line Sensor Id. Line Sensor This Firmware Revision does not support the selected Line Sensor Id. Line Sensor Id:... Press Enter 6. Once the media is detected, the Calibration starts and the following message is performed without inserting the correct Line Sensor Id., each time the user performs a Color Calibration, a continuable Sytem Error will print the following pattern. During this ...
...Codes. HP DesignJet 5000 Series Printers Service Manual 5-9 When you do not insert correct values the message below is displayed. the message below is displayed. If you have inserted the Line Sensor Id. Line Sensor This Firmware Revision does not support the selected Line Sensor Id. Line Sensor Id:... Press Enter 6. Once the media is detected, the Calibration starts and the following message is performed without inserting the correct Line Sensor Id., each time the user performs a Color Calibration, a continuable Sytem Error will print the following pattern. During this ...
Service Manual
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n Primer. Press Enter to continue Top Back ↑ ↓ Enter Press Enter HP DesignJet 5000 Series Printers Service Manual 5-11 Remove Media. n Drop Detector. NOTE Perform the Service Station Calibration whenever: n Carriage Assembly is displayed. NOTE ...axis 2.2 Service Station 2.3 ACCURACY ↑ Make Selection ↓ Enter Press Enter If the Media loaded is not the right size, the following calibrations: n Line Sensor to "2.2 Service Station" and press Enter. If you load white medium that is the full width of this Calibration, make sure you get an error...
n Primer. Press Enter to continue Top Back ↑ ↓ Enter Press Enter HP DesignJet 5000 Series Printers Service Manual 5-11 Remove Media. n Drop Detector. NOTE Perform the Service Station Calibration whenever: n Carriage Assembly is displayed. NOTE ...axis 2.2 Service Station 2.3 ACCURACY ↑ Make Selection ↓ Enter Press Enter If the Media loaded is not the right size, the following calibrations: n Line Sensor to "2.2 Service Station" and press Enter. If you load white medium that is the full width of this Calibration, make sure you get an error...
Service Manual
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... ↑ Make Selection ↓ Enter 3. On completing the Line Sensor to Black Printhead calibration, the following pattern. 4. Once the media is detected, the calibration starts and the following message is displayed. If the correct media is loaded, the following message is displayed: Drop Detector Calibrating... 5-12 HP DesignJet 5000 Series Printers Service Manual Service Calibrations 2.
... ↑ Make Selection ↓ Enter 3. On completing the Line Sensor to Black Printhead calibration, the following pattern. 4. Once the media is detected, the calibration starts and the following message is displayed. If the correct media is loaded, the following message is displayed: Drop Detector Calibrating... 5-12 HP DesignJet 5000 Series Printers Service Manual Service Calibrations 2.
Service Manual
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... Prim (Primer). Error codes are displayed for L2K (Line Sensor to previous menu Top Back Press Back ↑ ↓ Enter 7. correctly Please wait. Press Back to return to troubleshoot error codes. NOTE 6. If the Calibration fails, the following message is displayed: Primer Calibrating... HP DesignJet 5000 Series Printers Service Manual 5-13 Press Enter to continue...
... Prim (Primer). Error codes are displayed for L2K (Line Sensor to previous menu Top Back Press Back ↑ ↓ Enter 7. correctly Please wait. Press Back to return to troubleshoot error codes. NOTE 6. If the Calibration fails, the following message is displayed: Primer Calibrating... HP DesignJet 5000 Series Printers Service Manual 5-13 Press Enter to continue...
Service Manual
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...Enter to the Accuracy Calibration menu. The Printer will unload the media and request you to continue ↑ ↓ Enter Press Enter 5-16 HP DesignJet 5000 Series Printers Service Manual Press Enter to return to coninue ↓ Enter Press Enter 7. The following message will be displayed. Once the calibration ...Back ↑ ↓ Enter 8. Service Calibrations 6. The Printer will load the pattern and then measure the alignment marks using the Line Sensor on the Carriage Assembly. Top Calibration done Back Press Enter to remove it from the Printer.
...Enter to the Accuracy Calibration menu. The Printer will unload the media and request you to continue ↑ ↓ Enter Press Enter 5-16 HP DesignJet 5000 Series Printers Service Manual Press Enter to return to coninue ↓ Enter Press Enter 7. The following message will be displayed. Once the calibration ...Back ↑ ↓ Enter 8. Service Calibrations 6. The Printer will load the pattern and then measure the alignment marks using the Line Sensor on the Carriage Assembly. Top Calibration done Back Press Enter to remove it from the Printer.
Service Manual
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... the media used for the Calibration is displayed, replace that Printhead. Calibration Error: 0002 Problem Description: Line sensor could not calibrate. See the other codes reported. n If the (XXXX)Replace message is for a particular Printhead is WHITE. HP DesignJet 5000 Series Printers Service Manual 5-27 Calibration Error: 0001 Problem Description: Pen voltage error. Corrective Action...
... the media used for the Calibration is displayed, replace that Printhead. Calibration Error: 0002 Problem Description: Line sensor could not calibrate. See the other codes reported. n If the (XXXX)Replace message is for a particular Printhead is WHITE. HP DesignJet 5000 Series Printers Service Manual 5-27 Calibration Error: 0001 Problem Description: Pen voltage error. Corrective Action...
Service Manual
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... on the Overdrive ⇒ Page 9-9. n Replace the Carriage Assembly ⇒ Page 8-46. 5-28 HP DesignJet 5000 Series Printers Service Manual n Replace the Lens Cover Assembly ⇒ Page 9-5. Calibration Error: 0022 Problem Description: Line Sensor error. Firmware error. Calibration Error: 0021 Problem Description: Line Sensor error. Corrective Action: Try the following : n Replace the Carriage Assembly ⇒ Page 8-46...
... on the Overdrive ⇒ Page 9-9. n Replace the Carriage Assembly ⇒ Page 8-46. 5-28 HP DesignJet 5000 Series Printers Service Manual n Replace the Lens Cover Assembly ⇒ Page 9-5. Calibration Error: 0022 Problem Description: Line Sensor error. Firmware error. Calibration Error: 0021 Problem Description: Line Sensor error. Corrective Action: Try the following : n Replace the Carriage Assembly ⇒ Page 8-46...
Service Manual
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... Problem Description: Printhead error. Firmware error. HP DesignJet 5000 Series Printers Service Manual 5-29 Perform Recovery (⇒ Page 6-15) for that color. Corrective Action: n Replace the Carriage Assembly ⇒ Page 8-46. Corrective Action: Try the following : n Power the Printer OFF and ON to reset the memory. Calibration Error: 1001 (User) Problem Description: Line Sensor Error.
... Problem Description: Printhead error. Firmware error. HP DesignJet 5000 Series Printers Service Manual 5-29 Perform Recovery (⇒ Page 6-15) for that color. Corrective Action: n Replace the Carriage Assembly ⇒ Page 8-46. Corrective Action: Try the following : n Power the Printer OFF and ON to reset the memory. Calibration Error: 1001 (User) Problem Description: Line Sensor Error.
Service Manual
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...Calibration ⇒ Page 5-7. n Check the pattern to reset the memory. Calibration Error: 1004 (User) Problem Description: The Line Sensor cannot detect all the lines in the pattern, recover the failing Printhead(s) ⇒ Page 6-15. Corrective Action: Try the following : n Perform ...and repeat the Printhead Alignment (⇒ See the User's Guide). n Replace the Carriage Assembly ⇒ Page 8-46. 5-30 HP DesignJet 5000 Series Printers Service Manual n Replace the Carriage Assembly ⇒ Page 8-46. Service Calibrations Calibration Error: 1003 (User) Problem Description...
...Calibration ⇒ Page 5-7. n Check the pattern to reset the memory. Calibration Error: 1004 (User) Problem Description: The Line Sensor cannot detect all the lines in the pattern, recover the failing Printhead(s) ⇒ Page 6-15. Corrective Action: Try the following : n Perform ...and repeat the Printhead Alignment (⇒ See the User's Guide). n Replace the Carriage Assembly ⇒ Page 8-46. 5-30 HP DesignJet 5000 Series Printers Service Manual n Replace the Carriage Assembly ⇒ Page 8-46. Service Calibrations Calibration Error: 1003 (User) Problem Description...