HP Designjet 4000 Printer Series - Quick Reference Guide
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...displays a message for a time-out" on page 157 ● "The problem is the printer seems slow" on page 157 ● "The problem is communication failures between computer and printer" on page 158 ● "The problem is I cannot access the Embedded Web Server from my browser" on page 159 ● "... turn off the printer, the file system check will restart whenever you can do to take action before you can arise when there has been a power cut , contact your information. This problem can continue. ● If the printer detects a condition of -memory error" on page 159 ● "The ...
...displays a message for a time-out" on page 157 ● "The problem is the printer seems slow" on page 157 ● "The problem is communication failures between computer and printer" on page 158 ● "The problem is I cannot access the Embedded Web Server from my browser" on page 159 ● "... turn off the printer, the file system check will restart whenever you can do to take action before you can arise when there has been a power cut , contact your information. This problem can continue. ● If the printer detects a condition of -memory error" on page 159 ● "The ...
Service Manual
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... Assembly 1-2 Performing the Necessary Service Calibrations 1-3 Solving Print Quality Problems 1-3 The Printer does not Power ON 1-3 The Printer Continuously Rejects Printheads 1-3 Cover Sensors are not Working 1-3 The Line Sensor has ...failure 1-7 Worm marks on HP Coated media with light area fills 1-7 Solving Media-Handling Problems 1-8 Using the Buzzer at Power-up to Troubleshoot 1-9 Using the Power-up Sequence to Troubleshoot 1-10 Using the Power Switch LEDs to Troubleshoot 1-13 Using the PCA LEDs to Troubleshoot 1-14 How to Interpret the Service Information Pages 1-17 hp designjet 4000...
... Assembly 1-2 Performing the Necessary Service Calibrations 1-3 Solving Print Quality Problems 1-3 The Printer does not Power ON 1-3 The Printer Continuously Rejects Printheads 1-3 Cover Sensors are not Working 1-3 The Line Sensor has ...failure 1-7 Worm marks on HP Coated media with light area fills 1-7 Solving Media-Handling Problems 1-8 Using the Buzzer at Power-up to Troubleshoot 1-9 Using the Power-up Sequence to Troubleshoot 1-10 Using the Power Switch LEDs to Troubleshoot 1-13 Using the PCA LEDs to Troubleshoot 1-14 How to Interpret the Service Information Pages 1-17 hp designjet 4000...
Service Manual
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... If this shutdown happens at the end of a Roll of Media, it could be a number, which will give an indication on where the failure occurred: PWM Shutdown (1) and Energy Shutdown (3) 1 Clean Slider Rods and Apply Oil along the complete axis of the Drive Roller. Paper Path ...After applying the Oil, perform the Scan-Axis Test ⇒ Page 4-7 and check that you power OFF the printer before attempting any visible obstacles restricting the movement of the Slider Rods. hp designjet 4000 series printer service manual 1-5 If necessary, clean Encoder Strip using the Media Load Handles) and ...
... If this shutdown happens at the end of a Roll of Media, it could be a number, which will give an indication on where the failure occurred: PWM Shutdown (1) and Energy Shutdown (3) 1 Clean Slider Rods and Apply Oil along the complete axis of the Drive Roller. Paper Path ...After applying the Oil, perform the Scan-Axis Test ⇒ Page 4-7 and check that you power OFF the printer before attempting any visible obstacles restricting the movement of the Slider Rods. hp designjet 4000 series printer service manual 1-5 If necessary, clean Encoder Strip using the Media Load Handles) and ...
Service Manual
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... fully operational (EWS, etc...). 3 When the Green LED is On: Deliver "analog" 24V and 42V to PSU failure). power that is needed to restart the Printer after having pressed the On/Off button). „ The Power Supply Unit only delivers a 5 V "Standby"; PSU Blue LED Status ON ON ON ON OFF ON PSU Green... Front Panel (after the Front Panel On/Off button is pressed (the Formatter/Main PCA will initiate the Printer to print Not possible Not possible hp designjet 4000 series printer service manual 1-13
... fully operational (EWS, etc...). 3 When the Green LED is On: Deliver "analog" 24V and 42V to PSU failure). power that is needed to restart the Printer after having pressed the On/Off button). „ The Power Supply Unit only delivers a 5 V "Standby"; PSU Blue LED Status ON ON ON ON OFF ON PSU Green... Front Panel (after the Front Panel On/Off button is pressed (the Formatter/Main PCA will initiate the Printer to print Not possible Not possible hp designjet 4000 series printer service manual 1-13
Service Manual
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... ⇒ Page 8-45. Humidity sensor out of the Printer and disconnect the Power cord. Corrective Action: Try the following : „ Switch the Power OFF from the back of scale or NVM backup failure. Corrective Action: Try the following : „ Check that the Trailing Cable ...to determine exactly which component failed. 2-4 hp designjet 4000 series printer service manual Only replace one component at a time and check if the error has gone before replacing another component. Corrective Action: Try the following: „ Switch the Power OFF from the back of the Printer ...
... ⇒ Page 8-45. Humidity sensor out of the Printer and disconnect the Power cord. Corrective Action: Try the following : „ Switch the Power OFF from the back of scale or NVM backup failure. Corrective Action: Try the following : „ Check that the Trailing Cable ...to determine exactly which component failed. 2-4 hp designjet 4000 series printer service manual Only replace one component at a time and check if the error has gone before replacing another component. Corrective Action: Try the following: „ Switch the Power OFF from the back of the Printer ...
Service Manual
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... Disk Drive ⇒ Page 8-76. System Error: 05.3:10 Problem Description: Main memory size failure. Corrective Action: Try the following : „ Switch the Power OFF from the back of memory is installed in the other Memory slot and check if the ...power cord and power On the Printer. „ Perform the Electronics Modules Test (⇒ Page 4-17) to determine exactly which component failed. Corrective Action: Try the following : „ Check that at a time and check if the error has gone before replacing another component. In this procedure you will be faulty. hp designjet 4000...
... Disk Drive ⇒ Page 8-76. System Error: 05.3:10 Problem Description: Main memory size failure. Corrective Action: Try the following : „ Switch the Power OFF from the back of memory is installed in the other Memory slot and check if the ...power cord and power On the Printer. „ Perform the Electronics Modules Test (⇒ Page 4-17) to determine exactly which component failed. Corrective Action: Try the following : „ Check that at a time and check if the error has gone before replacing another component. In this procedure you will be faulty. hp designjet 4000...
Service Manual
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...Power OFF from the back of the Printer and disconnect the Power cord. Corrective Action: Try the following : „ Switch the Power OFF from the back of the Printer and disconnect the Power... PCI PCA ⇒ Page 8-69. Reconnect the power cord and power On the Printer. „ If the System Error... replace the Front Panel ⇒ Page 8-20. 2-6 hp designjet 4000 series printer service manual If not, update the Firmware to... the Front Panel. Reconnect the power cord and power On the Printer. „ ...the Power Supply Unit and the Main PCA... cable between the Power Supply Unit and ...
...Power OFF from the back of the Printer and disconnect the Power cord. Corrective Action: Try the following : „ Switch the Power OFF from the back of the Printer and disconnect the Power... PCI PCA ⇒ Page 8-69. Reconnect the power cord and power On the Printer. „ If the System Error... replace the Front Panel ⇒ Page 8-20. 2-6 hp designjet 4000 series printer service manual If not, update the Firmware to... the Front Panel. Reconnect the power cord and power On the Printer. „ ...the Power Supply Unit and the Main PCA... cable between the Power Supply Unit and ...
Service Manual
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...36) to Cartridge cable (Magenta Ink Cartridge) ⇒ Page 8-38. „ Replace the Ink Supply Tubes and Trailing Cable ⇒ Page 8-33. hp designjet 4000 series printer service manual 2-9 Corrective Action: Try the following : „ Remove the Yellow Ink Cartridge and reinstall it in to the Printer. „ ... and power On the Printer. „ Try purging the Ink Supply Tubes again once the Printer has been rebooted. „ Install new Ink Cartridges in ISS slot0 floater. System Error Codes System Error: 24:03 Problem Description: Ink Setup failure (Ink Supply Tubes purge failed). ...
...36) to Cartridge cable (Magenta Ink Cartridge) ⇒ Page 8-38. „ Replace the Ink Supply Tubes and Trailing Cable ⇒ Page 8-33. hp designjet 4000 series printer service manual 2-9 Corrective Action: Try the following : „ Remove the Yellow Ink Cartridge and reinstall it in to the Printer. „ ... and power On the Printer. „ Try purging the Ink Supply Tubes again once the Printer has been rebooted. „ Install new Ink Cartridges in ISS slot0 floater. System Error Codes System Error: 24:03 Problem Description: Ink Setup failure (Ink Supply Tubes purge failed). ...
Service Manual
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...PCA. „ Replace the Aerosol Fan ⇒ Page 8-29. System Error: 51.1:10 Problem Description: PHC Access Door Sensor failure. Corrective Action: Try the following : „ Check that the PHC Access Door Sensor cable is not damaged and is correctly ...failure. hp designjet 4000 series printer service manual 2-15 System Error Codes System Error: 44:10 Problem Description: Problem with the Aerosol Fan. Corrective Action: Try the following : „ Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power...
...PCA. „ Replace the Aerosol Fan ⇒ Page 8-29. System Error: 51.1:10 Problem Description: PHC Access Door Sensor failure. Corrective Action: Try the following : „ Check that the PHC Access Door Sensor cable is not damaged and is correctly ...failure. hp designjet 4000 series printer service manual 2-15 System Error Codes System Error: 44:10 Problem Description: Problem with the Aerosol Fan. Corrective Action: Try the following : „ Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power...
Service Manual
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...8658; Page 8-31. „ If the System Error continues, replace the Carriage PCA ⇒ Page 8-48. 2-16 hp designjet 4000 series printer service manual Reconnect the power cord and power On the Printer. „ Check that the Drop Detector cable is not damaged and is correctly connected to the Service Station... and is correctly connected to determine exactly which component failed. System Error: 54:10 Problem Description: Media Lever Sensor failure. System Error: 55:10 Problem Description: Problem with the Line Sensor. Corrective Action: Try the following : „ Switch the...
...8658; Page 8-31. „ If the System Error continues, replace the Carriage PCA ⇒ Page 8-48. 2-16 hp designjet 4000 series printer service manual Reconnect the power cord and power On the Printer. „ Check that the Drop Detector cable is not damaged and is correctly connected to the Service Station... and is correctly connected to determine exactly which component failed. System Error: 54:10 Problem Description: Media Lever Sensor failure. System Error: 55:10 Problem Description: Problem with the Line Sensor. Corrective Action: Try the following : „ Switch the...
Service Manual
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...Printer to replaced, you can power OFF the Printer and replace the other part. System Error: 71:03 Problem Description: Out of memory failure. System Error: 71:04 Problem Description: Out of memory failure. hp designjet 4000 series printer service manual 2-19 ...System Error: 68:03 Problem Description: Non-critical permanent data was lost. Reconnect the power cord and power On the Printer. ...
...Printer to replaced, you can power OFF the Printer and replace the other part. System Error: 71:03 Problem Description: Out of memory failure. System Error: 71:04 Problem Description: Out of memory failure. hp designjet 4000 series printer service manual 2-19 ...System Error: 68:03 Problem Description: Non-critical permanent data was lost. Reconnect the power cord and power On the Printer. ...
Service Manual
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... The HP Instant Support troubleshooting tool has detected that the Printer is a wrinkled mass of the Printer and disconnect the Power cord. Corrective Action: Try the following : „ Switch the Power OFF... Carriage Flex Cables or the Carriage PCA. 2-24 hp designjet 4000 series printer service manual System Error: 91:10 Problem Description: The HP Instant Support troubleshooting tool has detected that at least,...10 Problem Description: Initializing Scan-Axis Motor failure. System Error: 86:11 Problem Description: Scan-Axis length too short. If there is damaging ...
... The HP Instant Support troubleshooting tool has detected that the Printer is a wrinkled mass of the Printer and disconnect the Power cord. Corrective Action: Try the following : „ Switch the Power OFF... Carriage Flex Cables or the Carriage PCA. 2-24 hp designjet 4000 series printer service manual System Error: 91:10 Problem Description: The HP Instant Support troubleshooting tool has detected that at least,...10 Problem Description: Initializing Scan-Axis Motor failure. System Error: 86:11 Problem Description: Scan-Axis length too short. If there is damaging ...
Service Manual
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...39 41 42 43 44 Component/System Main PCA/Electronics Module (Gamut) Add-on Electronics Module (Printmech) ISS Electronics Module Carriage Carriage PCA Power Supply Unit Network Card Formatter Fan of the Formatter Processor of the Formatter Memory of the System Error Code or Warning: Items in red ...(color n) Setup Printhead (color n) Printhead Cleaner (color n) Cutter Take-up Reel Sheet Feeder Dryer/Blower Cleanout Assembly Duplexer ARSS/Rollfeed Output Tray Paper Loading Failure Paper-Axis Motor Scan-Axis Motor Vacuum Fan Aerosol Fan 2-26 hp designjet 4000 series printer service manual
...39 41 42 43 44 Component/System Main PCA/Electronics Module (Gamut) Add-on Electronics Module (Printmech) ISS Electronics Module Carriage Carriage PCA Power Supply Unit Network Card Formatter Fan of the Formatter Processor of the Formatter Memory of the System Error Code or Warning: Items in red ...(color n) Setup Printhead (color n) Printhead Cleaner (color n) Cutter Take-up Reel Sheet Feeder Dryer/Blower Cleanout Assembly Duplexer ARSS/Rollfeed Output Tray Paper Loading Failure Paper-Axis Motor Scan-Axis Motor Vacuum Fan Aerosol Fan 2-26 hp designjet 4000 series printer service manual
Service Manual
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...Select Yes or No by using the Up and Down keys and press Enter to Page 2-3). „ Config GPIO drv_enable. If there is a failure at this error code, refer to Page 2-3. „ Checking voltage. For more information on troubleshooting this point, the Front Panel will display System..., the Front Panel will appear on the Front Panel. 4 Open the Window and check that the Carriage power light is a failure at this error code, refer to Page 2-3). 4-8 hp designjet 4000 series printer service manual For more information on the carriage PCA). If you select No at this point, ...
...Select Yes or No by using the Up and Down keys and press Enter to Page 2-3). „ Config GPIO drv_enable. If there is a failure at this error code, refer to Page 2-3. „ Checking voltage. For more information on troubleshooting this point, the Front Panel will display System..., the Front Panel will appear on the Front Panel. 4 Open the Window and check that the Carriage power light is a failure at this error code, refer to Page 2-3). 4-8 hp designjet 4000 series printer service manual For more information on the carriage PCA). If you select No at this point, ...
Service Manual
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... like to confirm your selection. If you select No, the printer skips this error code, refer to Page 2-3. 4-20 hp designjet 4000 series printer service manual If there is a failure at this error code, refer to Page 2-3. 13 A message will display System Error Code 01.0:10. For more information ..., the printer skips this point, the Front Panel will appear on the Front Panel asking whether you select Yes, the Printer will check the Power Supply Unit and the following messages will be displayed on the Front Panel: „ Starting Gamut. „ Starting Tests GPIO. „ Set...
... like to confirm your selection. If you select No, the printer skips this error code, refer to Page 2-3. 4-20 hp designjet 4000 series printer service manual If there is a failure at this error code, refer to Page 2-3. 13 A message will display System Error Code 01.0:10. For more information ..., the printer skips this point, the Front Panel will appear on the Front Panel asking whether you select Yes, the Printer will check the Power Supply Unit and the following messages will be displayed on the Front Panel: „ Starting Gamut. „ Starting Tests GPIO. „ Set...
Service Manual
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...; Checking Carriage rev. hp designjet 4000 series printer service manual Service Tests and Utilities 19 A message will appear on troubleshooting this error code, refer to Page 2-4. If you select Yes, the following message will appear on the Front Panel: 21 Open the Window and check that the Carriage power light is a failure at this point...
...; Checking Carriage rev. hp designjet 4000 series printer service manual Service Tests and Utilities 19 A message will appear on troubleshooting this error code, refer to Page 2-4. If you select Yes, the following message will appear on the Front Panel: 21 Open the Window and check that the Carriage power light is a failure at this point...
