Security Features
Page 3
... compatibility ...7 Disable connectivity interfaces...8 Control Panel Access ...10 SCL certificates ...15 Embedded Web Server (EWS) access control...16 USB drive control ...20 Jetdirect Security Wizard (HP T9x0-T15x0-T25x0-T3500-PageWide XL 21 Hide IP from front panel ...21 2.3 Data security: encrypted communications ...22 IPSec 22 Encrypt web communications ...22 Access control list...22 802.1X authentication ...23 2.4 Protected data in HP printers...53 Appendix 1 - Ports used in storage...23 Self-encrypted hard disk ...23 Secure File...
... compatibility ...7 Disable connectivity interfaces...8 Control Panel Access ...10 SCL certificates ...15 Embedded Web Server (EWS) access control...16 USB drive control ...20 Jetdirect Security Wizard (HP T9x0-T15x0-T25x0-T3500-PageWide XL 21 Hide IP from front panel ...21 2.3 Data security: encrypted communications ...22 IPSec 22 Encrypt web communications ...22 Access control list...22 802.1X authentication ...23 2.4 Protected data in HP printers...53 Appendix 1 - Ports used in storage...23 Self-encrypted hard disk ...23 Secure File...
Security Features
Page 5
... the highest security and new features. Please make the HP DesignJet and PageWide XL printer series particularly well suited for deployment in environments where network, data, and access control security are available in all the printers: • Plugging a USB drive with the firmware file in HP printers). Non-configurable feature. Firmware protection All HP portfolio use signed firmware package, that can be launched from unauthorized firmware upgrades: 5 It is a new firmware and downloads it. The security features...
... the highest security and new features. Please make the HP DesignJet and PageWide XL printer series particularly well suited for deployment in environments where network, data, and access control security are available in all the printers: • Plugging a USB drive with the firmware file in HP printers). Non-configurable feature. Firmware protection All HP portfolio use signed firmware package, that can be launched from unauthorized firmware upgrades: 5 It is a new firmware and downloads it. The security features...
Security Features
Page 23
... feature is enabled, all data is not required. For most 802.1X networks, the infrastructure components (such as LAN switches) must use an isolated LAN, or a direct computer connection via the Service Menu with a fixed character pattern. This mode of operation, file pointers are specified by clearing the Check ACL for HTTP checkbox. If the network contains subnets, an address mask may need to be disabled by their factory-default values...
... feature is enabled, all data is not required. For most 802.1X networks, the infrastructure components (such as LAN switches) must use an isolated LAN, or a direct computer connection via the Service Menu with a fixed character pattern. This mode of operation, file pointers are specified by clearing the Check ACL for HTTP checkbox. If the network contains subnets, an address mask may need to be disabled by their factory-default values...
Security Features
Page 55
... > Setup > Address Book [EWS] > Network > Other Settings > SLP [EWS] > Network > Mgmt. Protocols > Web Mgmt. [telnet] > TCP/IP Menu > Other Settings > EWS Config [Control Panel] > Settings > Security > Embedded Web Server [Control Panel] > Settings > Security > Web Services Printing & Management [EWS] > Network > TCP/IP Settings > Advanced [EWS] > Network > Other Settings > LPD [EWS] > Network > Other Settings > LPD Queues In/Out DHCPv6 In IPP Printing Protocol. HP DesignJet Printer Series Protocol/Function Port LDAP TCP 389 SLP (Service Location Protocol) UDP 427 EWS, Web Services...
... > Setup > Address Book [EWS] > Network > Other Settings > SLP [EWS] > Network > Mgmt. Protocols > Web Mgmt. [telnet] > TCP/IP Menu > Other Settings > EWS Config [Control Panel] > Settings > Security > Embedded Web Server [Control Panel] > Settings > Security > Web Services Printing & Management [EWS] > Network > TCP/IP Settings > Advanced [EWS] > Network > Other Settings > LPD [EWS] > Network > Other Settings > LPD Queues In/Out DHCPv6 In IPP Printing Protocol. HP DesignJet Printer Series Protocol/Function Port LDAP TCP 389 SLP (Service Location Protocol) UDP 427 EWS, Web Services...
Security Features
Page 56
... be configured. If disabled, the Windows HP Installer will not work . [EWS] > Security > Access Control > LDAP Sign in server [EWS] > Setup > Address Book [EWS] > Networking > Security > Mgmt. Usually for IP address and name resolution. Used for Windows hosts. Protocols Multicast discovery protocol to print. It will not automatically choose WS-Print as path to locate services on OS X for device discovery. Sending scanned data out of disabling it Configuration LDAP over TLS client. HP DesignJet Printer Series Protocol/Function Port...
... be configured. If disabled, the Windows HP Installer will not work . [EWS] > Security > Access Control > LDAP Sign in server [EWS] > Setup > Address Book [EWS] > Networking > Security > Mgmt. Usually for IP address and name resolution. Used for Windows hosts. Protocols Multicast discovery protocol to print. It will not automatically choose WS-Print as path to locate services on OS X for device discovery. Sending scanned data out of disabling it Configuration LDAP over TLS client. HP DesignJet Printer Series Protocol/Function Port...
Security Features
Page 74
... select which protocols and services are digitally signed by the HP Code Signing group. CONFIGURATION Disable ports and protocols It allows the administrator to verify the signature before installing the new firmware, thus ensuring that prevents installation of unauthorized operating systems during the system startup. Restricting the enabled protocols to be able to access the printer using a safe, "golden copy" of vulnerability. The printer uses the public key of...
... select which protocols and services are digitally signed by the HP Code Signing group. CONFIGURATION Disable ports and protocols It allows the administrator to verify the signature before installing the new firmware, thus ensuring that prevents installation of unauthorized operating systems during the system startup. Restricting the enabled protocols to be able to access the printer using a safe, "golden copy" of vulnerability. The printer uses the public key of...
Security Features
Page 75
...with several printers, HP recommends using server data. Run-time intrusion detection Detects anomalies during complex firmware and memory operations. For the administration of large networks with the printer must have a different password. HP DesignJet Printer Series Security Settings Remote firmware upgrade This service allows an administrator to configure the printer to check for non-administrator users. PASSWORDS File system password The File system password feature helps protect the printer's data storage system options from front panel An option in the Service Utilities menu of...
...with several printers, HP recommends using server data. Run-time intrusion detection Detects anomalies during complex firmware and memory operations. For the administration of large networks with the printer must have a different password. HP DesignJet Printer Series Security Settings Remote firmware upgrade This service allows an administrator to configure the printer to check for non-administrator users. PASSWORDS File system password The File system password feature helps protect the printer's data storage system options from front panel An option in the Service Utilities menu of...
Security Features
Page 79
... the printing. Smart card A smart card will be saved electronically in the device, or on an external server, until the intended recipient of the Job retention feature. Pull printing Documents can be required by the device to access a certain function. 79 The user provides a simple PIN code, or uses an authentication method supported for other HP multi-function printers in walk-up operations, to access. Job retention...
... the printing. Smart card A smart card will be saved electronically in the device, or on an external server, until the intended recipient of the Job retention feature. Pull printing Documents can be required by the device to access a certain function. 79 The user provides a simple PIN code, or uses an authentication method supported for other HP multi-function printers in walk-up operations, to access. Job retention...
Self-serve Mode User Guide
Page 5
... is set to OFF • Paper mismatch policy is set to Hold job and continue with next • Automatic firmware download and upgrade is set to OFF • Power auto-off due to inactivity is set to OFF • Printer sleep time is set to 2h • Administrator user is set (with the password chosen during enabling) • Access control is set for firmware JGR_04_18_45 or higher. 1 Managing Self-serve mode Enabling and disabling Self-serve mode Self...
... is set to OFF • Paper mismatch policy is set to Hold job and continue with next • Automatic firmware download and upgrade is set to OFF • Power auto-off due to inactivity is set to OFF • Printer sleep time is set to 2h • Administrator user is set (with the password chosen during enabling) • Access control is set for firmware JGR_04_18_45 or higher. 1 Managing Self-serve mode Enabling and disabling Self-serve mode Self...
Limited Warranty
Page 4
... normal use of the HP products, and does not cover any product will be uninterrupted or error-free. 4. HP does not warrant that software will substantially conform to the insertion/connection of electric/ electronics systems/components/boards not provided or supported by HP and/or additional cables other problems, including those defects that HP-owned standard software will operate in the system. Accessories, software, interfacing, paper, parts, ink, or...
... normal use of the HP products, and does not cover any product will be uninterrupted or error-free. 4. HP does not warrant that software will substantially conform to the insertion/connection of electric/ electronics systems/components/boards not provided or supported by HP and/or additional cables other problems, including those defects that HP-owned standard software will operate in the system. Accessories, software, interfacing, paper, parts, ink, or...
User Guide
Page 7
... enhancer cartridge (Z9+ only 179 Cannot insert a printhead ...179 Front panel recommends reseating or replacing a printhead 179 Clean the printheads ...180 Clean the printhead drop detector ...181 Align the printheads ...183 Printhead status messages ...185 17 Troubleshooting general printer issues ...186 Printer does not print ...187 Front panel fails to initialize ...187 Printer seems slow ...187 Communication failures between computer and printer 188 Cannot access the Embedded Web Server ...188 Cannot connect to the Internet ...188 Web Services issues...
... enhancer cartridge (Z9+ only 179 Cannot insert a printhead ...179 Front panel recommends reseating or replacing a printhead 179 Clean the printheads ...180 Clean the printhead drop detector ...181 Align the printheads ...183 Printhead status messages ...185 17 Troubleshooting general printer issues ...186 Printer does not print ...187 Front panel fails to initialize ...187 Printer seems slow ...187 Communication failures between computer and printer 188 Cannot access the Embedded Web Server ...188 Cannot connect to the Internet ...188 Web Services issues...
User Guide
Page 10
... unattended printing ● Maximize unattended printing and be printed directly without needing a printer driver. Just insert a USB flash drive or use in locations where children are no operator-serviceable parts inside the printer except those covered by HP's Customer Self Repair program (see http://www.hp.com/go /designjetclick). ● Touch-sensitive front panel in color, with information and presets accessible from a remote computer using the Embedded Web Server, HP DesignJet Utility, or HP Click Printing Software (see HP Support Center on page 192...
... unattended printing ● Maximize unattended printing and be printed directly without needing a printer driver. Just insert a USB flash drive or use in locations where children are no operator-serviceable parts inside the printer except those covered by HP's Customer Self Repair program (see http://www.hp.com/go /designjetclick). ● Touch-sensitive front panel in color, with information and presets accessible from a remote computer using the Embedded Web Server, HP DesignJet Utility, or HP Click Printing Software (see HP Support Center on page 192...
User Guide
Page 26
... the setup manually. Click Continue. 7. button. Double-click the HP DesignJet Installer icon. When the software has been installed, the HP Utility Setup Assistant starts automatically, to set up a connection to see the Connection column, and check that line. Click the name of the table. Each printer service can set up the following services: ● Receive automatic firmware updates ● Enable email printing ● Participate in your printer. To delete the print queue only, select the Printers & Scanners dialog...
... the setup manually. Click Continue. 7. button. Double-click the HP DesignJet Installer icon. When the software has been installed, the HP Utility Setup Assistant starts automatically, to set up a connection to see the Connection column, and check that line. Click the name of the table. Each printer service can set up the following services: ● Receive automatic firmware updates ● Enable email printing ● Participate in your printer. To delete the print queue only, select the Printers & Scanners dialog...
User Guide
Page 64
... cable connections at both ends. 2. To verify correct operation: 1. If a link failure is network transmission activity. Consider replacing the cables by tapping , then , then Network > Restore connectivity factory settings. The network card provides details about the state of messages that indicate the link status and network activity. ● When the green light is on the front panel. On the network card, look for your print server model to factory default values. See the HP Jetdirect Print Servers Administrator's Guide...
... cable connections at both ends. 2. To verify correct operation: 1. If a link failure is network transmission activity. Consider replacing the cables by tapping , then , then Network > Restore connectivity factory settings. The network card provides details about the state of messages that indicate the link status and network activity. ● When the green light is on the front panel. On the network card, look for your print server model to factory default values. See the HP Jetdirect Print Servers Administrator's Guide...
User Guide
Page 66
Check the proxy configuration in case it helpful to test connecting the computer to the printer directly, using a normal Ethernet (Cat5e or Cat6) cable point-to-point, without passing through an Ethernet switch or router. Make sure your Web browser in your printer driver is preventing communication with the printer. 4. Ensure that the printer works correctly when printing or accessed from the HP Utility 1. Print jobs take too much time to be received by...
Check the proxy configuration in case it helpful to test connecting the computer to the printer directly, using a normal Ethernet (Cat5e or Cat6) cable point-to-point, without passing through an Ethernet switch or router. Make sure your Web browser in your printer driver is preventing communication with the printer. 4. Ensure that the printer works correctly when printing or accessed from the HP Utility 1. Print jobs take too much time to be received by...
User Guide
Page 178
... your USB or network cable. 170 Chapter 15 Troubleshooting print-quality issues ENWW Check that the setting is : Rendering intent = Perceptual, Black point compensation = On, and HP Pantone emulation = On (unless other accessories on page 193. At the front panel, tap , then Default printing configuration > Gloss enhancer, and check that you have selected the Speed or Fast options, you have installed the HP Gloss Enhancer Upgrade Kit (see Printing on page...
... your USB or network cable. 170 Chapter 15 Troubleshooting print-quality issues ENWW Check that the setting is : Rendering intent = Perceptual, Black point compensation = On, and HP Pantone emulation = On (unless other accessories on page 193. At the front panel, tap , then Default printing configuration > Gloss enhancer, and check that you have selected the Speed or Fast options, you have installed the HP Gloss Enhancer Upgrade Kit (see Printing on page...
User Guide
Page 195
... download the firmware. 2. Connect the USB flash drive to the HP Support Center (see Job status messages on a USB flash drive. If there is no file errors), there are still reasons why a file you are recommended to reset the printer. ● You may be empty and formatted with the FAT filesystem. 3. In this case, the front panel shows the remaining time needed for nesting. ● You may have the wrong graphic language setting, see Change...
... download the firmware. 2. Connect the USB flash drive to the HP Support Center (see Job status messages on a USB flash drive. If there is no file errors), there are still reasons why a file you are recommended to reset the printer. ● You may be empty and formatted with the FAT filesystem. 3. In this case, the front panel shows the remaining time needed for nesting. ● You may have the wrong graphic language setting, see Change...
User Guide
Page 200
... setup and installation, troubleshooting tools, warranty upgrades, repair and exchange services, phone and Web support, software updates and self-maintenance services. To find out more ● Workflows and detailed advice for completing various printing tasks from your printer's warranty beyond the standard period. By customizing your registration for your peace of business, and by -step how-to guides ● Downloads: the latest printer firmware, drivers, software, paper presets, etc. ● Technical support: online troubleshooting...
... setup and installation, troubleshooting tools, warranty upgrades, repair and exchange services, phone and Web support, software updates and self-maintenance services. To find out more ● Workflows and detailed advice for completing various printing tasks from your printer's warranty beyond the standard period. By customizing your registration for your peace of business, and by -step how-to guides ● Downloads: the latest printer firmware, drivers, software, paper presets, etc. ● Technical support: online troubleshooting...
User Guide
Page 210
... 139 file system check 189 firewall status 54 firmware update 137 manual setup 20 front panel 11 accessibility 23 job queue 79 language 13 front panel option auto-off due to inactivity 13 display brightness 13 Embedded Web Server 58 firmware update 14 language 13 printer sleep 13 printing & management 58 speaker volume 13 unit selection 14 front panel will not start 187 front view 6 front-panel option account ID 21 adjust paper advance 161 align printheads 184 black point...
... 139 file system check 189 firewall status 54 firmware update 137 manual setup 20 front panel 11 accessibility 23 job queue 79 language 13 front panel option auto-off due to inactivity 13 display brightness 13 Embedded Web Server 58 firmware update 14 language 13 printer sleep 13 printing & management 58 speaker volume 13 unit selection 14 front panel will not start 187 front view 6 front-panel option account ID 21 adjust paper advance 161 align printheads 184 black point...
User Guide
Page 212
... 18 Windows installation 16 Windows uninstallation 17 printer software, download 192 printer status 136 printer will not start 187 printer's main components 6 printhead about 128 align 183 cannot insert 179 clean; purge 180 gloss enhancer not detected 179 insert 131 order 141 remove 129 replace, reseat 179 specification 196 status 128 status messages 185 printhead cleaner specification 196 printhead drop detector clean 181 printing 59 printing preferences default 83 printing resolutions 196 protect a paper type 73 protocols, network 52 Proxy Server settings...
... 18 Windows installation 16 Windows uninstallation 17 printer software, download 192 printer status 136 printer will not start 187 printer's main components 6 printhead about 128 align 183 cannot insert 179 clean; purge 180 gloss enhancer not detected 179 insert 131 order 141 remove 129 replace, reseat 179 specification 196 status 128 status messages 185 printhead cleaner specification 196 printhead drop detector clean 181 printing 59 printing preferences default 83 printing resolutions 196 protect a paper type 73 protocols, network 52 Proxy Server settings...
