Security Features
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... info Grouped by categories: Actions Settings App Access Connectivity App Access Connectivity App Details Access Settings App Internet connectivity Settings App Connectivity Troubleshooting IDS App Access IDS App Actions i.e. Moderate 2 - Cartridge Replacement Permission denied if FP lock level is set Resets, CIP config...CIP config, Security Connectivity config, AFU, IDS workflows, System info, Job Queue Media mgmt. Maximum 2 - Moderate Lock 3 - HP DesignJet Printers Security Settings The following table shows the features enabled or disabled for each lock level: Lock level 0 -
... info Grouped by categories: Actions Settings App Access Connectivity App Access Connectivity App Details Access Settings App Internet connectivity Settings App Connectivity Troubleshooting IDS App Access IDS App Actions i.e. Moderate 2 - Cartridge Replacement Permission denied if FP lock level is set Resets, CIP config...CIP config, Security Connectivity config, AFU, IDS workflows, System info, Job Queue Media mgmt. Maximum 2 - Moderate Lock 3 - HP DesignJet Printers Security Settings The following table shows the features enabled or disabled for each lock level: Lock level 0 -
Security Features
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HP DesignJet Printers Security Settings 2.4.1.1 Troubleshooting scan to network connectivity issues If you are unable set...TCP uses the following environments/protocols: Active Directory, Cluster Server environment, Kerberos, NFS and SSPI protocols. See Access the HP Utility. 4. Note: • Direct hosted SMB traffic (not using the printer's logon credentials. • Check that... the FTP server. On the Scan to network. See Access the Embedded Web Server. Alternatively, in the HP Utility, select the Settings tab and then Scan to network page, click Add folder details, and fill in...
HP DesignJet Printers Security Settings 2.4.1.1 Troubleshooting scan to network connectivity issues If you are unable set...TCP uses the following environments/protocols: Active Directory, Cluster Server environment, Kerberos, NFS and SSPI protocols. See Access the HP Utility. 4. Note: • Direct hosted SMB traffic (not using the printer's logon credentials. • Check that... the FTP server. On the Scan to network. See Access the Embedded Web Server. Alternatively, in the HP Utility, select the Settings tab and then Scan to network page, click Add folder details, and fill in...
Using your Printer
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... ...109 Secure Disk Erase ...109 15 Accessories ...111 How to order supplies and accessories ...112 Introduction to the accessories ...116 16 Troubleshooting paper issues ...117 The paper cannot be loaded successfully ...118 The paper type is not in the driver ...119 The printer printed on...not cut well ...126 The roll is loose on the spindle ...127 Recalibrate the paper advance ...127 17 Troubleshooting print-quality issues ...129 General advice ...130 Print quality troubleshooting wizard ...130 Horizontal lines across the image (banding) ...131 Thin vertical lines across the image ...132 The...
... ...109 Secure Disk Erase ...109 15 Accessories ...111 How to order supplies and accessories ...112 Introduction to the accessories ...116 16 Troubleshooting paper issues ...117 The paper cannot be loaded successfully ...118 The paper type is not in the driver ...119 The printer printed on...not cut well ...126 The roll is loose on the spindle ...127 Recalibrate the paper advance ...127 17 Troubleshooting print-quality issues ...129 General advice ...130 Print quality troubleshooting wizard ...130 Horizontal lines across the image (banding) ...131 Thin vertical lines across the image ...132 The...
Using your Printer
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... a printhead 145 Clean the printheads ...146 Clean the printhead drop detector ...146 Align the printheads ...148 Printhead status messages ...150 19 Troubleshooting general printer issues ...151 The printer will not start ...152 The printer does not print ...152 The printer seems slow ...152 Communication... failures between computer and printer 153 Cannot access the HP Utility ...153 Cannot access the Embedded Web Server ...154 Cannot connect to the Internet ...154 Web Services issues ...155 Automatic file ...
... a printhead 145 Clean the printheads ...146 Clean the printhead drop detector ...146 Align the printheads ...148 Printhead status messages ...150 19 Troubleshooting general printer issues ...151 The printer will not start ...152 The printer does not print ...152 The printer seems slow ...152 Communication... failures between computer and printer 153 Cannot access the HP Utility ...153 Cannot access the Embedded Web Server ...154 Cannot connect to the Internet ...154 Web Services issues ...155 Automatic file ...
Using your Printer
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...9679; Troubleshooting print-quality issues on page 129 ● Troubleshooting ink cartridge and printhead issues on page 144 ● Troubleshooting general printer issues on page 151 ● Front-panel error messages on page 157 Accessories, support and specifications The chapters Accessories on page 111, HP Customer ... information on page 92 ● Handling ink cartridges and printheads on page 96 ● Maintaining the printer on page 106 Troubleshooting These chapters help you solve problems that may occur while printing and include the following symbols are used in this manual to ...
...9679; Troubleshooting print-quality issues on page 129 ● Troubleshooting ink cartridge and printhead issues on page 144 ● Troubleshooting general printer issues on page 151 ● Front-panel error messages on page 157 Accessories, support and specifications The chapters Accessories on page 111, HP Customer ... information on page 92 ● Handling ink cartridges and printheads on page 96 ● Maintaining the printer on page 106 Troubleshooting These chapters help you solve problems that may occur while printing and include the following symbols are used in this manual to ...
Using your Printer
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... the ink cartridges, the printheads and the paper ◦ Access the HP Knowledge Center, see Knowledge Center on page 161 ◦ Update the printer's firmware, see Update the firmware on page 108 ◦ Perform calibrations and troubleshooting ◦ Submit print jobs ◦ Manage the job queue, see ... PostScript drivers for some specific file types without using an application or a printer driver ● The Embedded Web Server and (alternatively) the HP Utility allow you an easy way to print some time, it goes into sleep mode and switches off the front-panel display. If the ...
... the ink cartridges, the printheads and the paper ◦ Access the HP Knowledge Center, see Knowledge Center on page 161 ◦ Update the printer's firmware, see Update the firmware on page 108 ◦ Perform calibrations and troubleshooting ◦ Submit print jobs ◦ Manage the job queue, see ... PostScript drivers for some specific file types without using an application or a printer driver ● The Embedded Web Server and (alternatively) the HP Utility allow you an easy way to print some time, it goes into sleep mode and switches off the front-panel display. If the ...
Using your Printer
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... 1. Select USB Cable. NOTE: You can connect your printer to a network under which affects alerts, status reports, paper management, administration and troubleshooting. ● Any other users sharing your directly connected printer will be unable to print from the printer-which the printer will still be on .... 8. Note the mDNS service name of printing. Before you can proceed to install the printer software and connect to the network. Insert the HP Start-up and on. ● The Ethernet switch or router should be available. 7. When prompted to do so, check the box marked ...
... 1. Select USB Cable. NOTE: You can connect your printer to a network under which affects alerts, status reports, paper management, administration and troubleshooting. ● Any other users sharing your directly connected printer will be unable to print from the printer-which the printer will still be on .... 8. Note the mDNS service name of printing. Before you can proceed to install the printer software and connect to the network. Insert the HP Start-up and on. ● The Ethernet switch or router should be available. 7. When prompted to do so, check the box marked ...
Using your Printer
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... network, by default, all of it). 6. Shortly afterwards, a print queue is already installed, the HP Printer Setup Assistant can connect your CD drive. 3. Uninstall the printer software (Mac OS X) Open the.... See Printing on their own computers. ● Anyone sharing your desktop. 2. When the Z5400 window appears on page 16. TIP: The best way to the printer by the USB Implementor...OS X software, and choose which affects alerts, status reports, paper management, administration and troubleshooting. ● You may find that you want to the printer by any time from...
... network, by default, all of it). 6. Shortly afterwards, a print queue is already installed, the HP Printer Setup Assistant can connect your CD drive. 3. Uninstall the printer software (Mac OS X) Open the.... See Printing on their own computers. ● Anyone sharing your desktop. 2. When the Z5400 window appears on page 16. TIP: The best way to the printer by the USB Implementor...OS X software, and choose which affects alerts, status reports, paper management, administration and troubleshooting. ● You may find that you want to the printer by any time from...
Using your Printer
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16 Troubleshooting paper issues ● The paper cannot be loaded successfully ● The paper type is not in the driver ● The printer printed on the wrong ...
16 Troubleshooting paper issues ● The paper cannot be loaded successfully ● The paper type is not in the driver ● The printer printed on the wrong ...
Using your Printer
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... during the alignment process. ● When loading a roll, the roll cover must remain open until the edge is removed from the printer. 118 Chapter 16 Troubleshooting paper issues ENWW The printer checks the alignment.
... during the alignment process. ● When loading a roll, the roll cover must remain open until the edge is removed from the printer. 118 Chapter 16 Troubleshooting paper issues ENWW The printer checks the alignment.
Using your Printer
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... paper select paper type Photo Gloss Paper. To increase gamut on photo paper, select paper type HP Universal High-gloss Photo Paper or HP Universal Semi-gloss Photo Paper, depending on the weight of the paper. ● For thin...Coated Paper > Plain Paper. ● For light coated papers (< 110 g/m2), select paper type Bond and Coated Paper > HP Coated Paper. ● For heavyweight coated papers (< 200 g/m2), select paper type Bond and Coated Paper > Heavyweight Coated ...● Heavyweight Coated Paper ● Super Heavyweight Coated Paper 120 Chapter 16 Troubleshooting paper issues ENWW
... paper select paper type Photo Gloss Paper. To increase gamut on photo paper, select paper type HP Universal High-gloss Photo Paper or HP Universal Semi-gloss Photo Paper, depending on the weight of the paper. ● For thin...Coated Paper > Plain Paper. ● For light coated papers (< 110 g/m2), select paper type Bond and Coated Paper > HP Coated Paper. ● For heavyweight coated papers (< 200 g/m2), select paper type Bond and Coated Paper > Heavyweight Coated ...● Heavyweight Coated Paper ● Super Heavyweight Coated Paper 120 Chapter 16 Troubleshooting paper issues ENWW
Using your Printer
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..., the roll will decide which of the loaded rolls of paper available that is no roll has been specified. For other image quality problems, see Troubleshooting print-quality issues on hold for paper? NOTE: When an uncuttable roll is active, every job sent to print on a paper other than one originally...
..., the roll will decide which of the loaded rolls of paper available that is no roll has been specified. For other image quality problems, see Troubleshooting print-quality issues on hold for paper? NOTE: When an uncuttable roll is active, every job sent to print on a paper other than one originally...
Using your Printer
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... will not advance If you have pushed the printer up against a wall, the roll may be touching the wall at the rear. 122 Chapter 16 Troubleshooting paper issues ENWW The paper has jammed When a paper jam occurs, you wish to ensure a minimum distance between printer and wall. Yes. Yes, this would...be added outside of the drawing, the Clip contents by default, margins are managed in different ways depending on the file type: ● For HP-GL/2 and HP RTL files, by margins option can be printed on hold for confirmation to be printed; My job is put on hold for photographs and...
... will not advance If you have pushed the printer up against a wall, the roll may be touching the wall at the rear. 122 Chapter 16 Troubleshooting paper issues ENWW The paper has jammed When a paper jam occurs, you wish to ensure a minimum distance between printer and wall. Yes. Yes, this would...be added outside of the drawing, the Clip contents by default, margins are managed in different ways depending on the file type: ● For HP-GL/2 and HP RTL files, by margins option can be printed on hold for confirmation to be printed; My job is put on hold for photographs and...
Using your Printer
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Remove all pieces of paper from the top of the printer. 124 Chapter 16 Troubleshooting paper issues ENWW 5. Carefully remove any of the jammed paper that you can lift up and out from the rear of the printer. Rewind the roll. If the paper is stuck and cannot be rewound further, cut it could damage the printer. 6. CAUTION: Do not move the paper sideways, as it from the roll. 7.
Remove all pieces of paper from the top of the printer. 124 Chapter 16 Troubleshooting paper issues ENWW 5. Carefully remove any of the jammed paper that you can lift up and out from the rear of the printer. Rewind the roll. If the paper is stuck and cannot be rewound further, cut it could damage the printer. 6. CAUTION: Do not move the paper sideways, as it from the roll. 7.
Using your Printer
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... Change the drying time on page 46. If the paper is set to its core, it manually with a straight edge or scissors. 126 Chapter 16 Troubleshooting paper issues ENWW The cutter does not cut , such as they are some paper types that the cutter rail is clean and clear of any...
... Change the drying time on page 46. If the paper is set to its core, it manually with a straight edge or scissors. 126 Chapter 16 Troubleshooting paper issues ENWW The cutter does not cut , such as they are some paper types that the cutter rail is clean and clear of any...
Using your Printer
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...calibration will solve your paper, you would like to image quality because it is not recommended to be one of dots on the paper. See Troubleshooting print-quality issues on page 129 for your printed image. CAUTION: Transparent papers and films must be calibrated by pressing , then , then Image...with the recalibration, return to the default calibration, see improvement in the front panel. ENWW The roll is loose on the spindle 127 HP papers in the Front Panel have been optimized by default and unless you experience image quality problems such as banding or graininess it is ...
...calibration will solve your paper, you would like to image quality because it is not recommended to be one of dots on the paper. See Troubleshooting print-quality issues on page 129 for your printed image. CAUTION: Transparent papers and films must be calibrated by pressing , then , then Image...with the recalibration, return to the default calibration, see improvement in the front panel. ENWW The roll is loose on the spindle 127 HP papers in the Front Panel have been optimized by default and unless you experience image quality problems such as banding or graininess it is ...
Using your Printer
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... the front panel displays the status screen and reprint your print. Wait until the front panel displays the operation has completed successfully. 128 Chapter 16 Troubleshooting paper issues ENWW Press OK on the front panel, to +100%. Select the percentage of change from -100% to save the value. 6. 4. To correct light...
... the front panel displays the status screen and reprint your print. Wait until the front panel displays the operation has completed successfully. 128 Chapter 16 Troubleshooting paper issues ENWW Press OK on the front panel, to +100%. Select the percentage of change from -100% to save the value. 6. 4. To correct light...
Using your Printer
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...-quality issues ● General advice ● Print quality troubleshooting wizard ● Horizontal lines across the image (banding) ● Thin vertical lines across the image ● The whole image is blurry or grainy ● The ...
...-quality issues ● General advice ● Print quality troubleshooting wizard ● Horizontal lines across the image (banding) ● Thin vertical lines across the image ● The whole image is blurry or grainy ● The ...
Using your Printer
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... missing ● Colors are inaccurate To start the wizard: ● From the HP Utility for Windows: go to the Support tab, and select Print quality troubleshooting. ● From the HP Utility for your environmental conditions (temperature, humidity) are using the most appropriate print-...quality settings for Mac OS X: select Print quality troubleshooting in the Support group. ● From the Mac OS...
... missing ● Colors are inaccurate To start the wizard: ● From the HP Utility for Windows: go to the Support tab, and select Print quality troubleshooting. ● From the HP Utility for your environmental conditions (temperature, humidity) are using the most appropriate print-...quality settings for Mac OS X: select Print quality troubleshooting in the Support group. ● From the Mac OS...
Using your Printer
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...-quality settings, you may wish to the paper type selected in the front panel and in your job in prints with ink. 132 Chapter 17 Troubleshooting print-quality issues ENWW If the problem persists despite all the above actions, contact your job at this point in the printed image, such as...
...-quality settings, you may wish to the paper type selected in the front panel and in your job in prints with ink. 132 Chapter 17 Troubleshooting print-quality issues ENWW If the problem persists despite all the above actions, contact your job at this point in the printed image, such as...