Regulatory Safety and Environmental Notices User Guide
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...dispose of the airline. Follow the local laws and regulations in general household waste. HP encourages customers to the user guide included with the product. 8 Chapter 1 Regulatory notices For information about recycling ...programs, refer to the HP website at the discretion of the battery in your area for computer battery disposal. Taiwan ... equipment aboard commercial aircraft is at http://www.hp.com/ recycle. For more information about removing a user-replaceable battery, refer to recycle used electronic ...
...dispose of the airline. Follow the local laws and regulations in general household waste. HP encourages customers to the user guide included with the product. 8 Chapter 1 Regulatory notices For information about recycling ...programs, refer to the HP website at the discretion of the battery in your area for computer battery disposal. Taiwan ... equipment aboard commercial aircraft is at http://www.hp.com/ recycle. For more information about removing a user-replaceable battery, refer to recycle used electronic ...
Security Features
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... Connectivity Troubleshooting IDS App Access IDS App Actions i.e. IDS Widget - HP DesignJet Printers Security Settings The following table shows the features enabled or disabled for each lock level: Lock level 0 - Unlock 1 - Moderate Lock 3 - replacement, alignment, etc. Access to IDS App IDS Widget - Cartridge Replacement Permission denied if FP lock level is set Resets...
... Connectivity Troubleshooting IDS App Access IDS App Actions i.e. IDS Widget - HP DesignJet Printers Security Settings The following table shows the features enabled or disabled for each lock level: Lock level 0 - Unlock 1 - Moderate Lock 3 - replacement, alignment, etc. Access to IDS App IDS Widget - Cartridge Replacement Permission denied if FP lock level is set Resets...
Security Features
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HP DesignJet Printers Security Settings Settings App Inks Entry Access Paper App Access Paper App Load Media Paper App Unload Media Paper App Change Paper Type Paper Widget - Intermediate 3 - Maximum 2 - Maximum 4 - PIN needs to be set in the front panel. If a user attempts to load/unload paper or replace printheads/ink cartridges without first...
HP DesignJet Printers Security Settings Settings App Inks Entry Access Paper App Access Paper App Load Media Paper App Unload Media Paper App Change Paper Type Paper Widget - Intermediate 3 - Maximum 2 - Maximum 4 - PIN needs to be set in the front panel. If a user attempts to load/unload paper or replace printheads/ink cartridges without first...
Introductory Information
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... to solve the problem, contact HP Support. English Front-panel error messages If you see an error message that does not appear here, and you were attempting. Printheads need individual testing. Message or code Recommendation [Color] cartridge has altered Check the cartridge. [Color] cartridge has expired Replace the cartridge. [Color] cartridge is low on ink Ensure...
... to solve the problem, contact HP Support. English Front-panel error messages If you see an error message that does not appear here, and you were attempting. Printheads need individual testing. Message or code Recommendation [Color] cartridge has altered Check the cartridge. [Color] cartridge has expired Replace the cartridge. [Color] cartridge is low on ink Ensure...
Using your printer
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... ...63 The job queue in the front panel (T790 PS and T1300 series 63 The job queue in the Embedded Web Server or HP Utility (T1300 series 65 10 Color management ...69 Introduction ...70 How colors are represented ...70 A summary of the color management process ... statistics for a job ...102 Request accounting data by email ...103 13 Handling ink cartridges and printheads ...105 About the ink cartridges ...106 Check the ink cartridges status ...106 Remove an ink cartridge ...106 Insert an ink cartridge ...107 About the printheads ...108 Check the printhead status ...109 Remove a printhead ......
... ...63 The job queue in the front panel (T790 PS and T1300 series 63 The job queue in the Embedded Web Server or HP Utility (T1300 series 65 10 Color management ...69 Introduction ...70 How colors are represented ...70 A summary of the color management process ... statistics for a job ...102 Request accounting data by email ...103 13 Handling ink cartridges and printheads ...105 About the ink cartridges ...106 Check the ink cartridges status ...106 Remove an ink cartridge ...106 Insert an ink cartridge ...107 About the printheads ...108 Check the printhead status ...109 Remove a printhead ......
Using your printer
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Maintain the ink cartridges ...116 Move or store the printer ...116 Update the firmware ...117 Update the software ...118 Printer maintenance kits ...118 Secure Disk Erase ...118 15 Accessories ......
Maintain the ink cartridges ...116 Move or store the printer ...116 Update the firmware ...117 Update the software ...118 Printer maintenance kits ...118 Secure Disk Erase ...118 15 Accessories ......
Using your printer
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...missing ...152 The Image Diagnostics Print ...152 If you still have a problem ...154 18 Troubleshooting ink cartridge and printhead issues ...155 Cannot insert an ink cartridge ...156 Ink cartridge status messages ...156 Cannot insert a printhead ...156 The front-panel display recommends reseating or replacing a ...163 The printer does not print ...163 The printer seems slow ...163 Communication failures between computer and printer 164 Cannot access the HP Utility ...164 Cannot access the Embedded Web Server ...164 Cannot connect to the Internet ...165 Web Services issues ...165 Automatic ...
...missing ...152 The Image Diagnostics Print ...152 If you still have a problem ...154 18 Troubleshooting ink cartridge and printhead issues ...155 Cannot insert an ink cartridge ...156 Ink cartridge status messages ...156 Cannot insert a printhead ...156 The front-panel display recommends reseating or replacing a ...163 The printer does not print ...163 The printer seems slow ...163 Communication failures between computer and printer 164 Cannot access the HP Utility ...164 Cannot access the Embedded Web Server ...164 Cannot connect to the Internet ...165 Web Services issues ...165 Automatic ...
Using your printer
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...the following topics. ● Troubleshooting paper issues on page 128 ● Troubleshooting print-quality issues on page 140 ● Troubleshooting ink cartridge and printhead issues on page 155 ● Troubleshooting general printer issues on page 162 ● Front-panel error messages on page 167 ...Accessories, support and specifications These chapters, Accessories on page 119, HP Customer Care on page 170 and Printer specifications on page 178 contains definitions of printing and HP terms used in this symbol could result in serious personal injury or death. Index ...
...the following topics. ● Troubleshooting paper issues on page 128 ● Troubleshooting print-quality issues on page 140 ● Troubleshooting ink cartridge and printhead issues on page 155 ● Troubleshooting general printer issues on page 162 ● Front-panel error messages on page 167 ...Accessories, support and specifications These chapters, Accessories on page 119, HP Customer Care on page 170 and Printer specifications on page 178 contains definitions of printing and HP terms used in this symbol could result in serious personal injury or death. Index ...
Using your printer
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Front view 1. Ink cartridge slots 3. Blue lever 4. Paper alignment lines 10. Front panel 6. Basket ENWW The printer's main components 5 Output tray 9. Ink cartridge 2. The printer's main components The following front and rear views of the 1118mm (44 in a narrower body. The 610 mm (24 in) printer (not shown) has the same components in ) printer illustrate the main components. Window 5. Printhead carriage 7. Printhead 8.
Front view 1. Ink cartridge slots 3. Blue lever 4. Paper alignment lines 10. Front panel 6. Basket ENWW The printer's main components 5 Output tray 9. Ink cartridge 2. The printer's main components The following front and rear views of the 1118mm (44 in a narrower body. The 610 mm (24 in) printer (not shown) has the same components in ) printer illustrate the main components. Window 5. Printhead carriage 7. Printhead 8.
Using your printer
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... job queue. If the printer is left idle for Windows, Mac OS and Linux (PostScript printers) ● HP DesignJet Preview ● The Embedded Web Server and (alternatively) the HP Utility allow you to: - To change printer settings, or initiate actions such as loading paper or replacing ink supplies...screen. ● Press to view information about specific uses of the ink cartridges, the printheads and the paper - Home screen dynamic icons The following software is provided with your printer: ● The HP-GL/2 and HP RTL driver for Windows ● The PCL3GUI raster driver for Mac OS ...
... job queue. If the printer is left idle for Windows, Mac OS and Linux (PostScript printers) ● HP DesignJet Preview ● The Embedded Web Server and (alternatively) the HP Utility allow you to: - To change printer settings, or initiate actions such as loading paper or replacing ink supplies...screen. ● Press to view information about specific uses of the ink cartridges, the printheads and the paper - Home screen dynamic icons The following software is provided with your printer: ● The HP-GL/2 and HP RTL driver for Windows ● The PCL3GUI raster driver for Mac OS ...
Using your printer
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... of the roll when you have paper wide enough to help you can maintain the printheads in your ink cartridges. ● When you have submitted your print jobs, you deal with the HP printer driver. Here are too wide may be useful, for example, in the front panel, to confirm that it...
... of the roll when you have paper wide enough to help you can maintain the printheads in your ink cartridges. ● When you have submitted your print jobs, you deal with the HP printer driver. Here are too wide may be useful, for example, in the front panel, to confirm that it...
Using your printer
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13 Handling ink cartridges and printheads ● About the ink cartridges ● Check the ink cartridges status ● Remove an ink cartridge ● Insert an ink cartridge ● About the printheads ● Check the printhead status ● Remove a printhead ● Insert a printhead ENWW 105
13 Handling ink cartridges and printheads ● About the ink cartridges ● Check the ink cartridges status ● Remove an ink cartridge ● Insert an ink cartridge ● About the printheads ● Check the printhead status ● Remove a printhead ● Insert a printhead ENWW 105
Using your printer
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... ink and are connected to the Overview tab, each cartridge's status is under Supplies Status > Cartridges. ● In the HP Utility for Mac OS, select Printer Status in the Information group. HP Utility procedures ● In the HP Utility for unattended printing (you must replace it to continue...one. To purchase additional cartridges, see also Remove an ink cartridge on the paper. Avoid touching pins, leads and circuitry. CAUTION: Remove an ink cartridge only if you want to prevent the printer from the HP Utility. If there is a Replace ink cartridges option on the ink ...
... ink and are connected to the Overview tab, each cartridge's status is under Supplies Status > Cartridges. ● In the HP Utility for Mac OS, select Printer Status in the Information group. HP Utility procedures ● In the HP Utility for unattended printing (you must replace it to continue...one. To purchase additional cartridges, see also Remove an ink cartridge on the paper. Avoid touching pins, leads and circuitry. CAUTION: Remove an ink cartridge only if you want to prevent the printer from the HP Utility. If there is a Replace ink cartridges option on the ink ...
Using your printer
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... The front-panel display identifies the missing ink cartridge. Unwrap the new ink cartridge, find the label identifying the ink color. NOTE: Avoid touching the end of the printer. 3. Grip the cartridge you wish to remove. 4. ENWW Insert an ink cartridge 107 Check that is inserted into the printer..., as there may be ink on the cartridge label. Open the ink cartridge cover on the left-hand side of the cartridge that the letter or letters (in these illustrations, M for magenta) marking the empty slot, matches the letter or letters...
... The front-panel display identifies the missing ink cartridge. Unwrap the new ink cartridge, find the label identifying the ink color. NOTE: Avoid touching the end of the printer. 3. Grip the cartridge you wish to remove. 4. ENWW Insert an ink cartridge 107 Check that is inserted into the printer..., as there may be ink on the cartridge label. Open the ink cartridge cover on the left-hand side of the cartridge that the letter or letters (in these illustrations, M for magenta) marking the empty slot, matches the letter or letters...
Using your printer
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... pins, leads and circuitry. 108 Chapter 13 Handling ink cartridges and printheads ENWW About the printheads The printheads are ESD-sensitive devices (see confirmation that all cartridges have been correctly inserted. Push the cartridge into the slot until it snaps into its slot. 4.... The front-panel display confirms that the cartridge has been inserted. When all cartridges have been inserted, close the cover. 6....
... pins, leads and circuitry. 108 Chapter 13 Handling ink cartridges and printheads ENWW About the printheads The printheads are ESD-sensitive devices (see confirmation that all cartridges have been correctly inserted. Push the cartridge into the slot until it snaps into its slot. 4.... The front-panel display confirms that the cartridge has been inserted. When all cartridges have been inserted, close the cover. 6....
Using your printer
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When the carriage has stopped moving, the front-panel display asks you to release the wire loop. 6. Push the handle back to open the window. 4. Locate the carriage on the right side of the printer. 5. Pull the handle up and toward you to raise the lid. 110 Chapter 13 Handling ink cartridges and printheads ENWW 3.
When the carriage has stopped moving, the front-panel display asks you to release the wire loop. 6. Push the handle back to open the window. 4. Locate the carriage on the right side of the printer. 5. Pull the handle up and toward you to raise the lid. 110 Chapter 13 Handling ink cartridges and printheads ENWW 3.
Using your printer
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...is empty, or nearly empty. Pull the blue handle upward until the printhead is designed to be inserted. 112 Chapter 13 Handling ink cartridges and printheads ENWW The front-panel display identifies the missing printhead. 10. Remove the orange protective caps by pulling them down. 2. ...Check that the colored label on the printhead matches the colored label of the connected ink cartridges is to prevent you should replace the ink cartridge before inserting the new printhead. 1. In this can damage the printhead. 11. CAUTION: Do not pull abruptly because...
...is empty, or nearly empty. Pull the blue handle upward until the printhead is designed to be inserted. 112 Chapter 13 Handling ink cartridges and printheads ENWW The front-panel display identifies the missing printhead. 10. Remove the orange protective caps by pulling them down. 2. ...Check that the colored label on the printhead matches the colored label of the connected ink cartridges is to prevent you should replace the ink cartridge before inserting the new printhead. 1. In this can damage the printhead. 11. CAUTION: Do not pull abruptly because...
Using your printer
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.... 6. NOTE: If the printer does not beep when you insert the printhead and the Replace message appears on page 70. 114 Chapter 13 Handling ink cartridges and printheads ENWW Ensure the end of the blue handle catches the wire loop on the near side of the carriage. 7. The default routine process...
.... 6. NOTE: If the printer does not beep when you insert the printhead and the Replace message appears on page 70. 114 Chapter 13 Handling ink cartridges and printheads ENWW Ensure the end of the blue handle catches the wire loop on the near side of the carriage. 7. The default routine process...
Using your printer
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14 Maintaining the printer ● Check printer status ● Clean the exterior of the printer ● Maintain the ink cartridges ● Move or store the printer ● Update the firmware ● Update the software ● Printer maintenance kits ● Secure Disk Erase ENWW 115
14 Maintaining the printer ● Check printer status ● Clean the exterior of the printer ● Maintain the ink cartridges ● Move or store the printer ● Update the firmware ● Update the software ● Printer maintenance kits ● Secure Disk Erase ENWW 115
Using your printer
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Do not remove the ink cartridges or printheads. 2. Check printer status You can check the current status of the printer in various ways: ● If you start the HP Utility and select your printer, you see a page of information describing the status of the printer and its paper and ink... supplies. ● If you access the Embedded Web Server, you when any cartridge reaches its expiration date. WARNING! However, ...
Do not remove the ink cartridges or printheads. 2. Check printer status You can check the current status of the printer in various ways: ● If you start the HP Utility and select your printer, you see a page of information describing the status of the printer and its paper and ink... supplies. ● If you access the Embedded Web Server, you when any cartridge reaches its expiration date. WARNING! However, ...
