Security Features
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...access a "locked" menu entry, a warning message is used. Note: In PageWide XL, when the user attempts to load/unload paper or replace printheads/ink cartridges without first unlocking the front panel. Intermediate 3 - Maximum 2 - Maximum 4 - Intermediate 2 - Moderate 1 - These options should only be provided...the printer asks for the User password that is not available when the Control Panel Access Lock is displayed. HP DesignJet Printers Security Settings Settings App Inks Entry Access Paper App Access Paper App Load Media Paper App Unload Media Paper App Change Paper Type Paper ...
...access a "locked" menu entry, a warning message is used. Note: In PageWide XL, when the user attempts to load/unload paper or replace printheads/ink cartridges without first unlocking the front panel. Intermediate 3 - Maximum 2 - Maximum 4 - Intermediate 2 - Moderate 1 - These options should only be provided...the printer asks for the User password that is not available when the Control Panel Access Lock is displayed. HP DesignJet Printers Security Settings Settings App Inks Entry Access Paper App Access Paper App Load Media Paper App Unload Media Paper App Change Paper Type Paper ...
Limited Warranty 90 days
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Until the HP ink is depleted or the "end of warranty" date printed on the cartridge is your proof of purchase date. HP warrants to you, the end-user customer, that HP-owned standard software will be free from defects in hardware and software combinations selected by you, or meet...or one year from the printer purchase. A. You may be uninterrupted or error free. 4. Hewlett-Packard Limited Warranty Statement HP product Printer Software Printhead Ink cartridge Limited Warranty Period 90 days 90 days from the date of purchase by the customer Replacement printheads are warranted for one ...
Until the HP ink is depleted or the "end of warranty" date printed on the cartridge is your proof of purchase date. HP warrants to you, the end-user customer, that HP-owned standard software will be free from defects in hardware and software combinations selected by you, or meet...or one year from the printer purchase. A. You may be uninterrupted or error free. 4. Hewlett-Packard Limited Warranty Statement HP product Printer Software Printhead Ink cartridge Limited Warranty Period 90 days 90 days from the date of purchase by the customer Replacement printheads are warranted for one ...
Limited Warranty 90 days
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...days. If, during the applicable warranty period, notice of a defect in performing defective parts replacement. If assistance is covered by the use of HP or an HP authorized service provider. 10. The residual value will be returned to you , this may be shipped for the travel and labor costs of ... the defective part may be offered at the end-user customer's facility only upon the request of a refilled or non-original HP consumable product (ink, printhead or ink cartridge) does not affect either repair or replace the product which customer self-repair is not covered by...
...days. If, during the applicable warranty period, notice of a defect in performing defective parts replacement. If assistance is covered by the use of HP or an HP authorized service provider. 10. The residual value will be returned to you , this may be shipped for the travel and labor costs of ... the defective part may be offered at the end-user customer's facility only upon the request of a refilled or non-original HP consumable product (ink, printhead or ink cartridge) does not affect either repair or replace the product which customer self-repair is not covered by...
Limited Warranty 1 - 3 years
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... limited warranty for one year from printer purchase, regardless of the install-by you . 3. Hewlett-Packard Limited Warranty Statement HP product Printer Software Printhead Ink cartridge Limited Warranty Period 1-year, 2-year and 3-year warranty options available depending on country (3-year for Australia) 90 days from... year from the date of printhead installation or one year from the printer purchase. Extent of HP Limited Warranty 1 The Limited Warranty Period starts on the cartridge is your proof of the product, is reached, whichever occurs first. Your dated sales or delivery...
... limited warranty for one year from printer purchase, regardless of the install-by you . 3. Hewlett-Packard Limited Warranty Statement HP product Printer Software Printhead Ink cartridge Limited Warranty Period 1-year, 2-year and 3-year warranty options available depending on country (3-year for Australia) 90 days from... year from the date of printhead installation or one year from the printer purchase. Extent of HP Limited Warranty 1 The Limited Warranty Period starts on the cartridge is your proof of the product, is reached, whichever occurs first. Your dated sales or delivery...
Limited Warranty 1 - 3 years
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... Reseller minus depreciation and amortization. 11. Based on local travel and labor costs of a refilled or non-original HP consumable product (ink, printhead or ink cartridge) does not affect either repair or replace the product which is attributable to replace or repair the defective product or ...delivery may be done at no charge only within a reasonable time after being notified of the defect, refund the residual value of HP or an HP authorized service provider. 10. Outside designated local service travel areas. Contact your product. However, if printer failure or damage is ...
... Reseller minus depreciation and amortization. 11. Based on local travel and labor costs of a refilled or non-original HP consumable product (ink, printhead or ink cartridge) does not affect either repair or replace the product which is attributable to replace or repair the defective product or ...delivery may be done at no charge only within a reasonable time after being notified of the defect, refund the residual value of HP or an HP authorized service provider. 10. Outside designated local service travel areas. Contact your product. However, if printer failure or damage is ...
Introductory Information
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... replacement process. If the problem persists, update the printer's firmware. English Message or code [Color] cartridge altered [Color] cartridge has expired [Color] cartridge is low on ink [Color] cartridge is missing [Color] cartridge is non-HP ink [Color] cartridge is out of ink [Color] cartridge is very low on the printer. • Send the same job to the printer again. •...
... replacement process. If the problem persists, update the printer's firmware. English Message or code [Color] cartridge altered [Color] cartridge has expired [Color] cartridge is low on ink [Color] cartridge is missing [Color] cartridge is non-HP ink [Color] cartridge is out of ink [Color] cartridge is very low on the printer. • Send the same job to the printer again. •...
Legal Information
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... the Environment Web site at the end of its most popular products. Lithium battery This HP product contains a lithium battery located on an internal motherboard that is used electronic hardware. Instead, you recycle used print cartridges and ink cartridges free of charge. Environmental product stewardship program Hewlett-Packard is committed to providing quality products...
... the Environment Web site at the end of its most popular products. Lithium battery This HP product contains a lithium battery located on an internal motherboard that is used electronic hardware. Instead, you recycle used print cartridges and ink cartridges free of charge. Environmental product stewardship program Hewlett-Packard is committed to providing quality products...
Users Guide
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...Get usage information ...134 Get detailed job accounting information ...135 16 Handling ink cartridges and printhead ...137 About the ink cartridges ...138 Check the ink cartridges status ...138 Remove an ink cartridge ...138 Insert an ink cartridge ...139 Safe mode ...141 About the printhead ...141 Check the printhead status... information ...148 17 Printer maintenance ...149 Check printer status ...150 Clean the exterior of the printer ...150 Maintain the ink cartridges ...150 Move or store the printer ...150 Update the firmware ...151 Update the software ...152 Printer maintenance kits ...152...
...Get usage information ...134 Get detailed job accounting information ...135 16 Handling ink cartridges and printhead ...137 About the ink cartridges ...138 Check the ink cartridges status ...138 Remove an ink cartridge ...138 Insert an ink cartridge ...139 Safe mode ...141 About the printhead ...141 Check the printhead status... information ...148 17 Printer maintenance ...149 Check printer status ...150 Clean the exterior of the printer ...150 Maintain the ink cartridges ...150 Move or store the printer ...150 Update the firmware ...151 Update the software ...152 Printer maintenance kits ...152...
Users Guide
Page 8
22 Troubleshooting scanner issues ...199 Cannot access the network folder or HP Designjet SmartStream (if installed as an accessory 199 Scanning to file is slow ...199 23 Troubleshooting scan-quality issues ...200 Random vertical lines ... or copy the diagnostic plot ...223 Monitor calibration ...224 Save the diagnostic plot for future use ...224 25 Troubleshooting ink cartridge and printhead issues 225 Cannot insert an ink cartridge ...226 Ink cartridge status messages ...226 Cannot insert the printhead ...226 The front-panel display recommends reseating or replacing the printhead 226 viii...
22 Troubleshooting scanner issues ...199 Cannot access the network folder or HP Designjet SmartStream (if installed as an accessory 199 Scanning to file is slow ...199 23 Troubleshooting scan-quality issues ...200 Random vertical lines ... or copy the diagnostic plot ...223 Monitor calibration ...224 Save the diagnostic plot for future use ...224 25 Troubleshooting ink cartridge and printhead issues 225 Cannot insert an ink cartridge ...226 Ink cartridge status messages ...226 Cannot insert the printhead ...226 The front-panel display recommends reseating or replacing the printhead 226 viii...
Users Guide
Page 13
... This chapter provides a brief introduction to contact on page 240). Using this contains information on where you can be downloaded from the HP Support Center (see Who to the printer and its documentation for new users. this guide This guide can find the printer's software ... include the following topics. ● Troubleshooting paper issues on page 170 ● Troubleshooting print-quality issues on page 181 ● Troubleshooting ink cartridge and printhead issues on page 225 ● Troubleshooting general printer issues on page 229 ● Front-panel error messages on page 235 ENWW...
... This chapter provides a brief introduction to contact on page 240). Using this contains information on where you can be downloaded from the HP Support Center (see Who to the printer and its documentation for new users. this guide This guide can find the printer's software ... include the following topics. ● Troubleshooting paper issues on page 170 ● Troubleshooting print-quality issues on page 181 ● Troubleshooting ink cartridge and printhead issues on page 225 ● Troubleshooting general printer issues on page 229 ● Front-panel error messages on page 235 ENWW...
Users Guide
Page 16
Ink cartridges 6. Printhead 3. Front panel 5. Front view 1. Lower roll cover 8. Basket 7. Upper roll cover 6 Chapter 1 Introduction ENWW Scanner 2. Stacker 4. The printer's main components The following front and rear views of the printer illustrate the main components.
Ink cartridges 6. Printhead 3. Front panel 5. Front view 1. Lower roll cover 8. Basket 7. Upper roll cover 6 Chapter 1 Introduction ENWW Scanner 2. Stacker 4. The printer's main components The following front and rear views of the printer illustrate the main components.
Users Guide
Page 21
...to save energy. Printer software The following software is provided with the HP Utility and Web JetAdmin continue to be woken from this purpose) ◦ View the status of the ink cartridges, the printhead, and the paper ◦ Update the printer's ...ink-supply status, and perform ink-cartridge and printhead operations. ● Press to view the printhead status. ● Press to reach the settings screen, where you to: ◦ Manage the printer from a remote computer (the Embedded Web Server is recommended for Windows and Mac OS X (PostScript printers) ● HP Designjet HP...
...to save energy. Printer software The following software is provided with the HP Utility and Web JetAdmin continue to be woken from this purpose) ◦ View the status of the ink cartridges, the printhead, and the paper ◦ Update the printer's ...ink-supply status, and perform ink-cartridge and printhead operations. ● Press to view the printhead status. ● Press to reach the settings screen, where you to: ◦ Manage the printer from a remote computer (the Embedded Web Server is recommended for Windows and Mac OS X (PostScript printers) ● HP Designjet HP...
Users Guide
Page 92
... well suited to help you deal with less paper. Table 8-1 Recommended settings for your jobs. NOTE: Information on page 26). ● Check the ink levels remaining in your ink cartridges. ● When you have submitted your print jobs, you can use brand-new long rolls of the roll when you are some recommendations...
... well suited to help you deal with less paper. Table 8-1 Recommended settings for your jobs. NOTE: Information on page 26). ● Check the ink levels remaining in your ink cartridges. ● When you have submitted your print jobs, you can use brand-new long rolls of the roll when you are some recommendations...
Users Guide
Page 147
16 Handling ink cartridges and printhead ● About the ink cartridges ● Check the ink cartridges status ● Remove an ink cartridge ● Insert an ink cartridge ● Safe mode ● About the printhead ● Check the printhead status ● Remove the printhead ● Insert the printhead ● Storage of anonymous usage information ENWW 137
16 Handling ink cartridges and printhead ● About the ink cartridges ● Check the ink cartridges status ● Remove an ink cartridge ● Insert an ink cartridge ● Safe mode ● About the printhead ● Check the printhead status ● Remove the printhead ● Insert the printhead ● Storage of anonymous usage information ENWW 137
Users Guide
Page 148
..., press , then Replace ink cartridges. HP Utility procedures ● In the HP Designjet Utility for Windows, go to complete the printhead replacement process. Alternatively, press , then Ink & Printhead > Replace ink. 138 Chapter 16 Handling ink cartridges and printhead ENWW Avoid touching pins, leads and circuitry. There is a Replace ink cartridges option on the ink information page in the ink cartridge to the Supplies tab...
..., press , then Replace ink cartridges. HP Utility procedures ● In the HP Designjet Utility for Windows, go to complete the printhead replacement process. Alternatively, press , then Ink & Printhead > Replace ink. 138 Chapter 16 Handling ink cartridges and printhead ENWW Avoid touching pins, leads and circuitry. There is a Replace ink cartridges option on the ink information page in the ink cartridge to the Supplies tab...
Users Guide
Page 149
The front-panel display identifies the missing ink cartridge. Pull the cartridge straight up. ENWW Insert an ink cartridge 139 2. Grip the cartridge you wish to avoid the risk of hurting your hand. NOTE: It is inserted into the printer, as there may be ink on the left- Before removing the cartridge from that is recommended to displace the...
The front-panel display identifies the missing ink cartridge. Pull the cartridge straight up. ENWW Insert an ink cartridge 139 2. Grip the cartridge you wish to avoid the risk of hurting your hand. NOTE: It is inserted into the printer, as there may be ink on the left- Before removing the cartridge from that is recommended to displace the...
Users Guide
Page 150
... position. You should hear a beep and see Cannot insert an ink cartridge on the right. 4. If you have difficulty, see confirmation that the letter or letters (in these illustrations, M for magenta) marking the empty slot, matches the ...letter or letters on the left; cyan, magenta, and yellow on page 226. 140 Chapter 16 Handling ink cartridges and printhead ENWW 2. Push the cartridge into the slot until it snaps into its slot: photo black, gray, and matte black on the...
... position. You should hear a beep and see Cannot insert an ink cartridge on the right. 4. If you have difficulty, see confirmation that the letter or letters (in these illustrations, M for magenta) marking the empty slot, matches the ...letter or letters on the left; cyan, magenta, and yellow on page 226. 140 Chapter 16 Handling ink cartridges and printhead ENWW 2. Push the cartridge into the slot until it snaps into its slot: photo black, gray, and matte black on the...
Users Guide
Page 151
... of environmental specifications, and when a used , refilled, or counterfeit ink cartridges. For optimal performance, use non-HP ink cartridges, this choice has several serious disadvantages. HP Designjet printing systems, including Original HP inks and printheads, are recommended. Follow the steps below to Original HP inks. 5. The front-panel display confirms that all cartridges have been correctly inserted. Any service or repair required...
... of environmental specifications, and when a used , refilled, or counterfeit ink cartridges. For optimal performance, use non-HP ink cartridges, this choice has several serious disadvantages. HP Designjet printing systems, including Original HP inks and printheads, are recommended. Follow the steps below to Original HP inks. 5. The front-panel display confirms that all cartridges have been correctly inserted. Any service or repair required...
Users Guide
Page 152
...press , then Replace printhead. If the warranty status is See warranty note, this indicates that expired ink is pressed down) to prevent the printer from the HP Utility. non-HP ink is new or used ). CAUTION: Printhead replacement must be performed with your printer for details of warranty... used ● Warranty status ● Install date You can cancel the process at any time by pressing . 142 Chapter 16 Handling ink cartridges and printhead ENWW If the warranty status is Out of the warranty implications. ● Serial number ● Status, see Printhead status ...
...press , then Replace printhead. If the warranty status is See warranty note, this indicates that expired ink is pressed down) to prevent the printer from the HP Utility. non-HP ink is new or used ). CAUTION: Printhead replacement must be performed with your printer for details of warranty... used ● Warranty status ● Install date You can cancel the process at any time by pressing . 142 Chapter 16 Handling ink cartridges and printhead ENWW If the warranty status is Out of the warranty implications. ● Serial number ● Status, see Printhead status ...
Users Guide
Page 154
5. Leave the black piece approximately vertical. 144 Chapter 16 Handling ink cartridges and printhead ENWW Raise the blue printhead cover. 6. Pull the blue cover back towards you, raising the black piece to which it is attached. 7.
5. Leave the black piece approximately vertical. 144 Chapter 16 Handling ink cartridges and printhead ENWW Raise the blue printhead cover. 6. Pull the blue cover back towards you, raising the black piece to which it is attached. 7.