Security Features
Page 5
... document make sure that can be updated in various ways, although not all them are configured using the control panel, Embedded Web Server and/or HP Web Jetadmin (WJA). Note: If your printer has the latest firmware version to protect the printer from EWS or printer control panel. This feature is not listed in environments where network, data, and access control security are not implemented. 2. The firmware can be launched from unauthorized firmware upgrades: 5 HP DesignJet Printers Security Settings...
... document make sure that can be updated in various ways, although not all them are configured using the control panel, Embedded Web Server and/or HP Web Jetadmin (WJA). Note: If your printer has the latest firmware version to protect the printer from EWS or printer control panel. This feature is not listed in environments where network, data, and access control security are not implemented. 2. The firmware can be launched from unauthorized firmware upgrades: 5 HP DesignJet Printers Security Settings...
Security Features
Page 23
... print server model and firmware version. 2.4 Protected data in storage Self-encrypted hard disk The Self Encrypted hard disk ensures data is automatically encrypted every time data is sent to the printer and is written to the drive. No temporary files are three security modes in the printer, you can use 802.1X protocols to control a port's access to access the device when proxy servers or Network Address Translators (NATs) are erased with a fixed...
... print server model and firmware version. 2.4 Protected data in storage Self-encrypted hard disk The Self Encrypted hard disk ensures data is automatically encrypted every time data is sent to the printer and is written to the drive. No temporary files are three security modes in the printer, you can use 802.1X protocols to control a port's access to access the device when proxy servers or Network Address Translators (NATs) are erased with a fixed...
Security Features
Page 55
... downloading the print job using HTTPS. Some HP software utilities use SLP for advertising their services. Host and Port can be configured. It will not be discoverable over TLS/SSL to automatically discover and automatically install a printer on the network. Protocols > Web Mgmt. [telnet] > TCP/IP Menu > Other Settings > EWS Config [Control Panel] > Settings > Security > Embedded Web Server [Control Panel] > Settings > Security > Web Services Printing & Management [EWS] > Network > TCP/IP Settings > Advanced [EWS] > Network > Other Settings > LPD [EWS] > Network > Other Settings...
... downloading the print job using HTTPS. Some HP software utilities use SLP for advertising their services. Host and Port can be configured. It will not be discoverable over TLS/SSL to automatically discover and automatically install a printer on the network. Protocols > Web Mgmt. [telnet] > TCP/IP Menu > Other Settings > EWS Config [Control Panel] > Settings > Security > Embedded Web Server [Control Panel] > Settings > Security > Web Services Printing & Management [EWS] > Network > TCP/IP Settings > Advanced [EWS] > Network > Other Settings > LPD [EWS] > Network > Other Settings...
Security Features
Page 56
... to retrieve device status information and manage the device. Protocols Multicast discovery protocol to HP cloud services (email printing). It will not work . HP Web Jetadmin software may perform web service requests to this port to perform address lookups and authentication. Sending scanned data out of services supported by HP ePrint to connect to locate services on OS X for IP address and name resolution. If disabled, software applications getting data using the scanner SDK will disable advertising of the...
... to retrieve device status information and manage the device. Protocols Multicast discovery protocol to HP cloud services (email printing). It will not work . HP Web Jetadmin software may perform web service requests to this port to perform address lookups and authentication. Sending scanned data out of services supported by HP ePrint to connect to locate services on OS X for IP address and name resolution. If disabled, software applications getting data using the scanner SDK will disable advertising of the...
Security Features
Page 74
... only legitimate firmware from reset without any intervention. SNMPv3 is located as they are actually needed means the administrator can be installed in the printer. HP Sure Start It validates the integrity of unauthorized operating systems during the system startup. HP DesignJet Printer Series Security Settings Device protection related BIOS BIOS The BIOS (basic input/output system) is the program used to get and configure printer information. Based...
... only legitimate firmware from reset without any intervention. SNMPv3 is located as they are actually needed means the administrator can be installed in the printer. HP Sure Start It validates the integrity of unauthorized operating systems during the system startup. HP DesignJet Printer Series Security Settings Device protection related BIOS BIOS The BIOS (basic input/output system) is the program used to get and configure printer information. Based...
Security Features
Page 75
... for availability of new firmware versions and prepare them to a server. Individual passwords Each user that affect the data storage system. HP DesignJet Printer Series Security Settings Remote firmware upgrade This service allows an administrator to configure the printer to check for non-administrator users. With the File system password configured, the printer requires the password before it will know the correct address to submit jobs to upgrade the printer or multi-function printer firmware. If the address is part of an intrusion...
... for availability of new firmware versions and prepare them to a server. Individual passwords Each user that affect the data storage system. HP DesignJet Printer Series Security Settings Remote firmware upgrade This service allows an administrator to configure the printer to check for non-administrator users. With the File system password configured, the printer requires the password before it will know the correct address to submit jobs to upgrade the printer or multi-function printer firmware. If the address is part of an intrusion...
Security Features
Page 79
... the authorized user is part of the printed output provides his/her PIN through the printer Front Panel. You should select a reasonable timeout value for other HP multi-function printers in the queue with a user identifier. Secure PIN printing Method to print them. The user provides a simple PIN code, or uses an authentication method supported for this mode, the printer holds the jobs in walk-up operations, to access. It...
... the authorized user is part of the printed output provides his/her PIN through the printer Front Panel. You should select a reasonable timeout value for other HP multi-function printers in the queue with a user identifier. Secure PIN printing Method to print them. The user provides a simple PIN code, or uses an authentication method supported for this mode, the printer holds the jobs in walk-up operations, to access. It...
Introductory Information
Page 7
... are, by using your printer with a PDF, TIFF, or JPEG attachment. ● Apple iOS printing is enabled and retrieve the printer's email address from the error message. You can obtain the latest version from sleep mode by the power button, by sending a print job, by opening a cover, or by sending an email message to 2 hours turns the printer off the front-panel display. If the problem persists after 2 hours of paper and ink. If the error message contains some time, it to...
... are, by using your printer with a PDF, TIFF, or JPEG attachment. ● Apple iOS printing is enabled and retrieve the printer's email address from the error message. You can obtain the latest version from sleep mode by the power button, by sending a print job, by opening a cover, or by sending an email message to 2 hours turns the printer off the front-panel display. If the problem persists after 2 hours of paper and ink. If the error message contains some time, it to...
User Guide
Page 10
... such as automatic firmware updates, HP ePrint, and Mobile Printing. ● Driverless printing: Files in common graphical formats can be printed directly without needing a printer driver. Just insert a USB flash drive or use HP Click Printing Software. ● Paper flexibility and automatic easy load, see HP Support Center on paper up to 1118 mm (44 in the front panel. ● Job previews on remote computers. ● Includes Web-connected features such as job previewing and nesting using your local...
... such as automatic firmware updates, HP ePrint, and Mobile Printing. ● Driverless printing: Files in common graphical formats can be printed directly without needing a printer driver. Just insert a USB flash drive or use HP Click Printing Software. ● Paper flexibility and automatic easy load, see HP Support Center on paper up to 1118 mm (44 in the front panel. ● Job previews on remote computers. ● Includes Web-connected features such as job previewing and nesting using your local...
User Guide
Page 25
... and do the setup manually. button. Access System Preferences, and in the Product Data Sharing Agreement ● Enable additional printer services A network connection is required, so the printer will be available under Mac OS X During the previous installation step, you can download HP Click with Bonjour, click the network card and note the Bonjour name. 2. Follow the instructions on the screen. Set up printer services You can be enabled or disabled individually as...
... and do the setup manually. button. Access System Preferences, and in the Product Data Sharing Agreement ● Enable additional printer services A network connection is required, so the printer will be available under Mac OS X During the previous installation step, you can download HP Click with Bonjour, click the network card and note the Bonjour name. 2. Follow the instructions on the screen. Set up printer services You can be enabled or disabled individually as...
User Guide
Page 28
...; Reset factory defaults. If the job is turned on, the account ID field will be mandatory and jobs with no account ID will reject characters that do not appear in order to perform the following operations: ● Change the security settings (including the administrator password itself). ● Change the configuration of the Internet connection. ● Change the Automatic Firmware Update configuration. ● Enable or disable automatic downloading and/or installation of the printer...
...; Reset factory defaults. If the job is turned on, the account ID field will be mandatory and jobs with no account ID will reject characters that do not appear in order to perform the following operations: ● Change the security settings (including the administrator password itself). ● Change the configuration of the Internet connection. ● Change the Automatic Firmware Update configuration. ● Enable or disable automatic downloading and/or installation of the printer...
User Guide
Page 54
... to HP services, such as HP ePrint. Reset network parameters If you accidentally misconfigured the printer's network settings, they can be saved. Check the cable connections at both ends. 2. To verify correct operation: 1. See the HP Jetdirect Print Servers Administrator's Guide for the status message I /O Card Ready appears, the print server is network transmission activity. CAUTION: A factory-installed HP Jetdirect X.509 certificate will be saved during reset to the network. ● When the yellow light is blinking, there is operating properly. b. Troubleshooting...
... to HP services, such as HP ePrint. Reset network parameters If you accidentally misconfigured the printer's network settings, they can be saved. Check the cable connections at both ends. 2. To verify correct operation: 1. See the HP Jetdirect Print Servers Administrator's Guide for the status message I /O Card Ready appears, the print server is network transmission activity. CAUTION: A factory-installed HP Jetdirect X.509 certificate will be saved during reset to the network. ● When the yellow light is blinking, there is operating properly. b. Troubleshooting...
User Guide
Page 56
... working correctly for most standard network environments. If all else fails, turn the printer off and on again with the printer. 4. Ensure that your printer driver is enabled. From the front panel, tap , then Security > Web services > Printing & management, and make sure that require further action, take the action to resolve the problems. 6. If the printer displays warning or error messages that it helpful to test connecting the computer to the printer directly, using...
... working correctly for most standard network environments. If all else fails, turn the printer off and on again with the printer. 4. Ensure that your printer driver is enabled. From the front panel, tap , then Security > Web services > Printing & management, and make sure that require further action, take the action to resolve the problems. 6. If the printer displays warning or error messages that it helpful to test connecting the computer to the printer directly, using...
User Guide
Page 158
... turn on page 139. Go to reprint your job in your customer service representative for further support. Try to align the printheads. See Printing on page 152. 5. If lines are using appropriate print-quality settings. If the problem persists despite all the above actions, contact your image appear stepped or jagged when printed: 1. See Image Diagnostics Print on page 49. 3. See Align the printheads on page 160. To correct this kind of colored...
... turn on page 139. Go to reprint your job in your customer service representative for further support. Try to align the printheads. See Printing on page 152. 5. If lines are using appropriate print-quality settings. If the problem persists despite all the above actions, contact your image appear stepped or jagged when printed: 1. See Image Diagnostics Print on page 49. 3. See Align the printheads on page 160. To correct this kind of colored...
User Guide
Page 172
... paper types require more time for example, photo and coated papers require more drying time between passes. To find out the printer's current paper type setting, see HP Support Center on a USB flash drive. Printer seems slow Here are printing on a sheet, you still experience problems, contact your printer driver. ● The printer may not have sent from your computer may have an electrical power problem. Save the firmware on page 169) and download the firmware. 2. The printer takes...
... paper types require more time for example, photo and coated papers require more drying time between passes. To find out the printer's current paper type setting, see HP Support Center on a USB flash drive. Printer seems slow Here are printing on a sheet, you still experience problems, contact your printer driver. ● The printer may not have sent from your computer may have an electrical power problem. Save the firmware on page 169) and download the firmware. 2. The printer takes...
User Guide
Page 177
... Contact HP Support on HP Care Packs, see http://cpc.ext.hp.com/portal/site/cpc. Services include setup and installation, troubleshooting tools, warranty upgrades, repair and exchange services, phone and Web support, software updates and self-maintenance services. On-site service is an HP Installation service that unpacks, sets up, and connects the printer for 24×7 access to: ● Multimedia tutorials ● Step-by setting your communication preferences, you decide the information you need . They...
... Contact HP Support on HP Care Packs, see http://cpc.ext.hp.com/portal/site/cpc. Services include setup and installation, troubleshooting tools, warranty upgrades, repair and exchange services, phone and Web support, software updates and self-maintenance services. On-site service is an HP Installation service that unpacks, sets up, and connects the printer for 24×7 access to: ● Multimedia tutorials ● Step-by setting your communication preferences, you decide the information you need . They...
User Guide
Page 178
... to access the Embedded Web Server. If you (the end user) so that allows the window to help us /en/ wwcontact_us.html. 170 Chapter 19 HP Customer Care ENWW It enables HP to ship replacement parts directly to you need to address a defective hardware component. ● Replacement parts are using . - Using this case, you by email. Contact HP Support HP Support is an error code on the Web: see their documentation. ● If you call your support representative...
... to access the Embedded Web Server. If you (the end user) so that allows the window to help us /en/ wwcontact_us.html. 170 Chapter 19 HP Customer Care ENWW It enables HP to ship replacement parts directly to you need to address a defective hardware component. ● Replacement parts are using . - Using this case, you by email. Contact HP Support HP Support is an error code on the Web: see their documentation. ● If you call your support representative...
User Guide
Page 186
... 123 file system check 166 firewall status 44 firmware update 121 manual setup 19 front panel 10 accessibility 22 job queue 68 language 12 front panel option auto-off due to inactivity 13 display brightness 12 Embedded Web Server 48 language 12 printer sleep 13 printing & management 48 speaker volume 12 unit selection 13 front panel will not start 164 front view 6 front-panel option account ID required 20 adjust paper advance 139 align printheads 161 black point...
... 123 file system check 166 firewall status 44 firmware update 121 manual setup 19 front panel 10 accessibility 22 job queue 68 language 12 front panel option auto-off due to inactivity 13 display brightness 12 Embedded Web Server 48 language 12 printer sleep 13 printing & management 48 speaker volume 12 unit selection 13 front panel will not start 164 front view 6 front-panel option account ID required 20 adjust paper advance 139 align printheads 161 black point...
User Guide
Page 187
... paper type 132, 133 unload paper 30 front-panel options date and time options 12 firmware update 13 language 13 restore factory settings 13 functional specifications 172 G graininess 143 graphic languages 173 gray shades 80 H hard disk specification 173 HP Care Packs 169 HP Customer Care 169 HP DesignJet Utility access 13 HP ePrint configure 18 enable 18 HP Print Preview 14 HP Smart App 66 HP Support 170 HP Support Center 169 HP Utility access 13 cannot access 48 I image diagnostics print 152 image problems...
... paper type 132, 133 unload paper 30 front-panel options date and time options 12 firmware update 13 language 13 restore factory settings 13 functional specifications 172 G graininess 143 graphic languages 173 gray shades 80 H hard disk specification 173 HP Care Packs 169 HP Customer Care 169 HP DesignJet Utility access 13 HP ePrint configure 18 enable 18 HP Print Preview 14 HP Smart App 66 HP Support 170 HP Support Center 169 HP Utility access 13 cannot access 48 I image diagnostics print 152 image problems...
User Guide
Page 188
... information 33 paper mismatch 71 paper not in driver 132 paper types 125 pause the queue 69 Photoshop, print 91 Photoshop, print presentation 97 physical specifications 173 platen cleaning 145 ports 8 power on/off 9 power specifications 173 preferences, Windows driver 21 preview a print 57 print by email 66 print from printer driver 51 USB flash drive 50 print job nesting 60 print next 70 print preview 57 print quality select 52 print-quality problems banding 142 black ink comes off 145 black lines on yellow...
... information 33 paper mismatch 71 paper not in driver 132 paper types 125 pause the queue 69 Photoshop, print 91 Photoshop, print presentation 97 physical specifications 173 platen cleaning 145 ports 8 power on/off 9 power specifications 173 preferences, Windows driver 21 preview a print 57 print by email 66 print from printer driver 51 USB flash drive 50 print job nesting 60 print next 70 print preview 57 print quality select 52 print-quality problems banding 142 black ink comes off 145 black lines on yellow...