Quick Setup and Getting Started Guide
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... by a two second pause, and the computer beeps five times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Graphics card is not seated properly or is bad, or system board is bad. Replace the system board. 18 Quick Setup & Getting Started Reseat... DIMMs. Power on the system. 2. Replace third-party memory with integrated graphics, replace the system board. For systems with HP memory. 4. Check each option card by a two second pause, and the computer beeps six times. (Beeps stop after fifth iteration but ...
... by a two second pause, and the computer beeps five times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Graphics card is not seated properly or is bad, or system board is bad. Replace the system board. 18 Quick Setup & Getting Started Reseat... DIMMs. Power on the system. 2. Replace third-party memory with integrated graphics, replace the system board. For systems with HP memory. 4. Check each option card by a two second pause, and the computer beeps six times. (Beeps stop after fifth iteration but ...
Quick Setup and Getting Started Guide Enhanced for Accessibility
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...attempting to reseat, install, or remove a DIMM module. 1. For systems with integrated graphics, replace the system board. Replace the graphics card. 3. Replace the system board. 18 Quick Setup & Getting Started For systems with a graphics card: 1. Replace DIMMs one at a time to the DIMMs or the system board, ... at time (if multiple cards), then power on the system to see if fault goes away. 2. CAUTION: To avoid damage to isolate the faulty module. Reseat DIMMs. Power on the system. 2. Replace third-party memory with HP memory. 4. Replace the system board. Power LED ...
...attempting to reseat, install, or remove a DIMM module. 1. For systems with integrated graphics, replace the system board. Replace the graphics card. 3. Replace the system board. 18 Quick Setup & Getting Started For systems with a graphics card: 1. Replace DIMMs one at a time to the DIMMs or the system board, ... at time (if multiple cards), then power on the system to see if fault goes away. 2. CAUTION: To avoid damage to isolate the faulty module. Reseat DIMMs. Power on the system. 2. Replace third-party memory with HP memory. 4. Replace the system board. Power LED ...
Hardware Reference Guide - dc5800 Microtower Model
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... controller, refer to use both connectors. Some settings may vary by model. If a PCI or PCI Express x1 graphics card is installed, the connectors on the system board is inactive when a PCI Express x16 graphics card is installed in the audio driver's control panel. Rear Panel Components Table 1-3 Rear Panel Components 1 Power Cord Connector...
... controller, refer to use both connectors. Some settings may vary by model. If a PCI or PCI Express x1 graphics card is installed, the connectors on the system board is inactive when a PCI Express x16 graphics card is installed in the audio driver's control panel. Rear Panel Components Table 1-3 Rear Panel Components 1 Power Cord Connector...
Illustrated Parts & Service Map: HP Compaq dc5800 Microtower Business PC
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... DMS-59 and TV (S-Video) outputs, LP 445743-001 Nvidia Quadro NVS290 256-MB PCIe graphics card 460815-001 DVI, SDVO graphics card, FH 398333-001 HP FireWire IEEE 1394 PCI card, 2 external, 1 internal port, FH 441448-001 Intel Pro 1000 PT Gigabit PCIe NIC, FH 398754-001 ReadyBoost module, 1 GB 462851-001 System boards with...-001 447310-001 419496-001 419497-001 457909-001 449980-001 440747-001 449979-001 440499-001 439995-001 449978-001 440754-001 439994-001 dc5800 Illustrated Parts & Service Map, MT Chassis 481403-001 page 2
... DMS-59 and TV (S-Video) outputs, LP 445743-001 Nvidia Quadro NVS290 256-MB PCIe graphics card 460815-001 DVI, SDVO graphics card, FH 398333-001 HP FireWire IEEE 1394 PCI card, 2 external, 1 internal port, FH 441448-001 Intel Pro 1000 PT Gigabit PCIe NIC, FH 398754-001 ReadyBoost module, 1 GB 462851-001 System boards with...-001 447310-001 419496-001 419497-001 457909-001 449980-001 440747-001 449979-001 440499-001 439995-001 449978-001 440754-001 439994-001 dc5800 Illustrated Parts & Service Map, MT Chassis 481403-001 page 2
Illustrated Parts & Service Map: HP Compaq dc5800 Microtower Business PC
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...Error during MEBx Download Memory error during POST execution of the computer. Remove computer cover, press power button, see if problem remains. 4. dc5800 Illustrated Parts & Service Map, MT Chassis 481403-001 page 4 Select the specific product. 5. Clearing CMOS 1. If expansion board recently added... new device. Check connector for RAID mode. Reseat fan cable. 3. Third-party graphics card may need to be saved as an html file and stored on a diskette or USB HP flash drive. You will receive POST error messages after clearing CMOS and rebooting advising you...
...Error during MEBx Download Memory error during POST execution of the computer. Remove computer cover, press power button, see if problem remains. 4. dc5800 Illustrated Parts & Service Map, MT Chassis 481403-001 page 4 Select the specific product. 5. Clearing CMOS 1. If expansion board recently added... new device. Check connector for RAID mode. Reseat fan cable. 3. Third-party graphics card may need to be saved as an html file and stored on a diskette or USB HP flash drive. You will receive POST error messages after clearing CMOS and rebooting advising you...
Service Reference Guide: HP Compaq dc5800 Business PC
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...board. 304-Keyboard or System Unit Error Keyboard failure. 1. Replace the system board. 501-Display Adapter Failure Graphics display controller. 1. Reseat the graphics card (if applicable). 2. Reseat chassis, rear chassis, or front Fan not Detected not connected or may have ...-Keyboard Controller Error I/O board keyboard controller. 1. Reconnect the keyboard with computer turned off . 2. Replace the system board. Replace the graphics card (if possible). 510-Flash Screen Image Corrupted Flash Screen image has errors. Reseat fan cable. 3. Ensure that none of the keys...
...board. 304-Keyboard or System Unit Error Keyboard failure. 1. Replace the system board. 501-Display Adapter Failure Graphics display controller. 1. Reseat the graphics card (if applicable). 2. Reseat chassis, rear chassis, or front Fan not Detected not connected or may have ...-Keyboard Controller Error I/O board keyboard controller. 1. Reconnect the keyboard with computer turned off . 2. Replace the system board. Replace the graphics card (if possible). 510-Flash Screen Image Corrupted Flash Screen image has errors. Reseat fan cable. 3. Ensure that none of the keys...
Service Reference Guide: HP Compaq dc5800 Business PC
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... seated and installed. 2. POST Numeric Codes and Text Messages 187 Table C-1 Numeric Codes and Text Messages (continued) Control panel message Description Recommended action Third-party graphics card may be causing a Remove third-party graphics card to see if the processor fan spins. problem goes away.
... seated and installed. 2. POST Numeric Codes and Text Messages 187 Table C-1 Numeric Codes and Text Messages (continued) Control panel message Description Recommended action Third-party graphics card may be causing a Remove third-party graphics card to see if the processor fan spins. problem goes away.
Service Reference Guide: HP Compaq dc5800 Business PC
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... DIMMs. 2. Replace third-party memory with a graphics card: 1. Replace the graphics card. 3. Beeps stop after fifth iteration but LEDs continue until problem is solved. See the "Boot Block Emergency Recovery Mode" section of the Desktop Management Guide for more information. 2. Interpreting POST ... fifth iteration but LEDs continue until problem is seated into the connector on the system. Pre-video graphics error. For systems with HP memory. 4. Reseat the graphics card. 2. Replace the system board. For systems with the latest BIOS image. Red Power LED flashes ...
... DIMMs. 2. Replace third-party memory with a graphics card: 1. Replace the graphics card. 3. Beeps stop after fifth iteration but LEDs continue until problem is solved. See the "Boot Block Emergency Recovery Mode" section of the Desktop Management Guide for more information. 2. Interpreting POST ... fifth iteration but LEDs continue until problem is seated into the connector on the system. Pre-video graphics error. For systems with HP memory. 4. Reseat the graphics card. 2. Replace the system board. For systems with the latest BIOS image. Red Power LED flashes ...
Service Reference Guide: HP Compaq dc5800 Business PC
Page 219
.... Solving Display Problems 211 Cause Solution Monitor is not turned on the back of the Desktop Management Guide for more information You are not compatible with Intel integrated graphics, the integrated graphics cannot be enabled after installing a PCI Express graphics card. You may have a screen blanking utility installed or energy saver features are not correct...
.... Solving Display Problems 211 Cause Solution Monitor is not turned on the back of the Desktop Management Guide for more information You are not compatible with Intel integrated graphics, the integrated graphics cannot be enabled after installing a PCI Express graphics card. You may have a screen blanking utility installed or energy saver features are not correct...
Service Reference Guide: HP Compaq dc5800 Business PC
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... controls are not properly connected. Replace DIMMs one at a time to the graphics card and the monitor. 212 Appendix E Troubleshooting Without Diagnostics Replace the system board. Replace the graphics card. 3. For systems with Disable monitor energy saver feature. Blank screen and the... iteration but LEDs continue flashing.) Cause Solution Pre-video memory error. 1. Replace the system board. Check that the graphics cable is being used with HP memory. 4. Table E-6 Solving Display Problems (continued) Blank screen and the power LED flashes Red five times, once...
... controls are not properly connected. Replace DIMMs one at a time to the graphics card and the monitor. 212 Appendix E Troubleshooting Without Diagnostics Replace the system board. Replace the graphics card. 3. For systems with Disable monitor energy saver feature. Blank screen and the... iteration but LEDs continue flashing.) Cause Solution Pre-video memory error. 1. Replace the system board. Check that the graphics cable is being used with HP memory. 4. Table E-6 Solving Display Problems (continued) Blank screen and the power LED flashes Red five times, once...
Service Reference Guide: HP Compaq dc5800 Business PC
Page 221
...Position or Vertical Position to the documentation that the computer power is securely connected to the monitor. drivers may be degaussed. Replace the graphics card. "Out of the image. Degauss the monitor. Refer to adjust the horizontal or vertical position of Range" displays on screen. CAUTION...disconnected. Cause Solution Monitor video cable is in the upgrade kit. Image is bad. Cause Solution If the graphics controller was upgraded, the correct graphics Install the video drivers included in close to the computer. 2. Graphics card is not centered.
...Position or Vertical Position to the documentation that the computer power is securely connected to the monitor. drivers may be degaussed. Replace the graphics card. "Out of the image. Degauss the monitor. Refer to adjust the horizontal or vertical position of Range" displays on screen. CAUTION...disconnected. Cause Solution Monitor video cable is in the upgrade kit. Image is bad. Cause Solution If the graphics controller was upgraded, the correct graphics Install the video drivers included in close to the computer. 2. Graphics card is not centered.
Service Reference Guide: HP Compaq dc5800 Business PC
Page 222
...the following Web site, select the appropriate monitor, and download either SP32347 or SP32202: http://www.hp.com/support Graphics card is not seated properly or is bad. 1. Reseat the graphics card. 2. You can copy the symbol from the Character Map into a document. 214 Appendix E...when powered on . Select the monitor's Auto-Adjustment option in and out of the graphics card. 2. Manually synchronize the Clock and Clock Phase onscreen display functions. Replace the graphics card. Cause Solution The font you with the synchronization, go to correctly interpret the output ...
...the following Web site, select the appropriate monitor, and download either SP32347 or SP32202: http://www.hp.com/support Graphics card is not seated properly or is bad. 1. Reseat the graphics card. 2. You can copy the symbol from the Character Map into a document. 214 Appendix E...when powered on . Select the monitor's Auto-Adjustment option in and out of the graphics card. 2. Manually synchronize the Clock and Clock Phase onscreen display functions. Replace the graphics card. Cause Solution The font you with the synchronization, go to correctly interpret the output ...
Service Reference Guide: HP Compaq dc5800 Business PC
Page 229
... not seated properly or is bad, or system board For systems with a graphics card: is identified, remove and replace bad option card. 3. Replace the system board. For systems with HP memory. 4. Check each option card by removing the cards one at time (if multiple cards), then power on the system to the DIMMs or the system board...
... not seated properly or is bad, or system board For systems with a graphics card: is identified, remove and replace bad option card. 3. Replace the system board. For systems with HP memory. 4. Check each option card by removing the cards one at time (if multiple cards), then power on the system to the DIMMs or the system board...
Troubleshooting Guide
Page 29
...same horizontal scan resolution chosen. Turn on the monitor and check that the monitor light is plugged into the graphics card connector on the back of the Desktop Management Guide for more information You are enabled. Check the cable connection from the monitor to the computer and...attempting to reset the resolution. The cable connections are not compatible with the monitor and to the common causes and solutions listed in graphics card connector, plug the monitor cable into the wrong connector. system is corrupted; Otherwise, the computer will shut down the power button for...
...same horizontal scan resolution chosen. Turn on the monitor and check that the monitor light is plugged into the graphics card connector on the back of the Desktop Management Guide for more information You are enabled. Check the cable connection from the monitor to the computer and...attempting to reset the resolution. The cable connections are not compatible with the monitor and to the common causes and solutions listed in graphics card connector, plug the monitor cable into the wrong connector. system is corrupted; Otherwise, the computer will shut down the power button for...
Troubleshooting Guide
Page 30
...set properly. Replace the system board. For systems with HP memory. 4. Monitor does not function properly when used with Disable monitor energy saver feature. Dim characters. Check that the graphics cable is being used with a graphics card: 1. For systems with energy saver features. Replace ....) Cause Solution System board failure (ROM detected failure prior to video). Replace the graphics card. 3. energy saver features enabled. Replace DIMMs one at a time to the graphics card and the monitor. 24 Chapter 2 Troubleshooting Without Diagnostics ENWW Blank screen and the ...
...set properly. Replace the system board. For systems with HP memory. 4. Monitor does not function properly when used with Disable monitor energy saver feature. Dim characters. Check that the graphics cable is being used with a graphics card: 1. For systems with energy saver features. Replace ....) Cause Solution System board failure (ROM detected failure prior to video). Replace the graphics card. 3. energy saver features enabled. Replace DIMMs one at a time to the graphics card and the monitor. 24 Chapter 2 Troubleshooting Without Diagnostics ENWW Blank screen and the ...
Troubleshooting Guide
Page 31
Be sure the monitor cable is in the upgrade kit. "Out of Range" displays on screen. Graphics card is not centered. Image is bad. "No Connection, Check Signal Cable" displays on screen. Cause Solution Video resolution and refresh rate are not interfering with ... monitor supports. drivers may need adjustment. ENWW Solving Display Problems 25 Refer to adjust the horizontal or vertical position of displaying requested resolution. Replace the graphics card. Monitor is off while connecting the video cable.
Be sure the monitor cable is in the upgrade kit. "Out of Range" displays on screen. Graphics card is not centered. Image is bad. "No Connection, Check Signal Cable" displays on screen. Cause Solution Video resolution and refresh rate are not interfering with ... monitor supports. drivers may need adjustment. ENWW Solving Display Problems 25 Refer to adjust the horizontal or vertical position of displaying requested resolution. Replace the graphics card. Monitor is off while connecting the video cable.
Troubleshooting Guide
Page 32
...be activated when the monitor is powered on -screen display menu. Select the monitor's Auto-Adjustment option in and out of the graphics card. 2. Replace the graphics card. It is normal for some monitors to center the picture on and off, when going in the monitor's on . Certain typed... you with the synchronization, go to the following Web site, select the appropriate monitor, and download either SP32347 or SP32202: http://www.hp.com/support Graphics card is not seated properly or is normal for the degaussing coil to be 1. It is bad. 1. or unable to make a clicking...
...be activated when the monitor is powered on -screen display menu. Select the monitor's Auto-Adjustment option in and out of the graphics card. 2. Replace the graphics card. It is normal for some monitors to center the picture on and off, when going in the monitor's on . Certain typed... you with the synchronization, go to the following Web site, select the appropriate monitor, and download either SP32347 or SP32202: http://www.hp.com/support Graphics card is not seated properly or is normal for the degaussing coil to be 1. It is bad. 1. or unable to make a clicking...
Troubleshooting Guide
Page 39
...is bad, or system board For systems with a graphics card: is bad. 1. Replace third-party memory with integrated graphics, replace the system board. Replace the graphics card. 3. Check each option card by removing the cards one at time (if multiple cards), then power on the system to the DIMMs or ... bad card is bad. Replace DIMMs one at a time to reseat, install, or remove a DIMM module. 1. Power on the system. 2. Replace the system board. CAUTION: To avoid damage to see if fault goes away. 2. Replace the system board. For systems with HP memory. 4. Table ...
...is bad, or system board For systems with a graphics card: is bad. 1. Replace third-party memory with integrated graphics, replace the system board. Replace the graphics card. 3. Check each option card by removing the cards one at time (if multiple cards), then power on the system to the DIMMs or ... bad card is bad. Replace DIMMs one at a time to reseat, install, or remove a DIMM module. 1. Power on the system. 2. Replace the system board. CAUTION: To avoid damage to see if fault goes away. 2. Replace the system board. For systems with HP memory. 4. Table ...
Troubleshooting Guide
Page 58
... cable. 3. Reseat fan cable. 3. Reseat CPU or chassis fan. Replace the system board. 501-Display Adapter Failure Graphics display controller. 1. Replace the graphics card (if possible). 510-Flash Screen Image Corrupted Flash Screen image has errors. Reseat CPU fan. 2. Clear CMOS. (See... Front Chassis Chassis, rear chassis, or front chassis fan is not connected or may have malfunctioned. have malfunctioned. 1. Reseat the graphics card (if applicable). 2. Replace diskette drive. 5. Reconnect keyboard with computer turned off . 2. Reseat chassis, rear chassis, or front...
... cable. 3. Reseat fan cable. 3. Reseat CPU or chassis fan. Replace the system board. 501-Display Adapter Failure Graphics display controller. 1. Replace the graphics card (if possible). 510-Flash Screen Image Corrupted Flash Screen image has errors. Reseat CPU fan. 2. Clear CMOS. (See... Front Chassis Chassis, rear chassis, or front chassis fan is not connected or may have malfunctioned. have malfunctioned. 1. Reseat the graphics card (if applicable). 2. Replace diskette drive. 5. Reconnect keyboard with computer turned off . 2. Reseat chassis, rear chassis, or front...
Troubleshooting Guide
Page 62
... disconnected in and the heatsink is plugged in VSFF chassis. 1. Table A-1 Numeric Codes and Text Messages (continued) Control panel message Description Recommended action Third-party graphics card may be causing a Remove third-party graphics card to see if the processor fan spins.
... disconnected in and the heatsink is plugged in VSFF chassis. 1. Table A-1 Numeric Codes and Text Messages (continued) Control panel message Description Recommended action Third-party graphics card may be causing a Remove third-party graphics card to see if the processor fan spins.