Full User Guide
Page 6
... print cartridges 58 Out of paper...62 There was an error writing to USB port 62 Two-way communication cannot be established or Printer not responding 62 Installation problems...62 Power light is on or flashing...64 What the flashing light means 65 If an error message appears 65 If no error message appears 65... has a horizontal band of distortion near the bottom of a borderless print...91 Printouts have horizontal streaks or lines 92 Printouts are faded or have dull colors 93 Printouts seem blurry or fuzzy 94 Printouts are slanted or skewed 95 Ink streaks on the back of the paper 96 3
... print cartridges 58 Out of paper...62 There was an error writing to USB port 62 Two-way communication cannot be established or Printer not responding 62 Installation problems...62 Power light is on or flashing...64 What the flashing light means 65 If an error message appears 65 If no error message appears 65... has a horizontal band of distortion near the bottom of a borderless print...91 Printouts have horizontal streaks or lines 92 Printouts are faded or have dull colors 93 Printouts seem blurry or fuzzy 94 Printouts are slanted or skewed 95 Ink streaks on the back of the paper 96 3
Full User Guide
Page 12
... printed. It can take a few seconds for the printer to turn the printer on and off might cause printer failure. 1 USB port Power button and light Use the Power button to turn on after you press the Power button. 1 Power button and light The Power light flashes when the printer is processing. Unfold the paper tray before printing...
... printed. It can take a few seconds for the printer to turn the printer on and off might cause printer failure. 1 USB port Power button and light Use the Power button to turn on after you press the Power button. 1 Power button and light The Power light flashes when the printer is processing. Unfold the paper tray before printing...
Full User Guide
Page 60
...established or Printer not responding ...genuine HP cartridge • Original HP ink depleted • Low on or flashing • Printer does ...not print • Document prints slowly • Print cartridge problems • Paper problems • Photos do not print correctly • Problems with borderless documents • Print quality is poor • Document is in the wrong slot • Non-HP... print cartridges • Incompatible print cartridges • Previously used in ink-backup mode Incorrect print cartridge or print cartridge missing The printer...
...established or Printer not responding ...genuine HP cartridge • Original HP ink depleted • Low on or flashing • Printer does ...not print • Document prints slowly • Print cartridge problems • Paper problems • Photos do not print correctly • Problems with borderless documents • Print quality is poor • Document is in the wrong slot • Non-HP... print cartridges • Incompatible print cartridges • Previously used in ink-backup mode Incorrect print cartridge or print cartridge missing The printer...
Full User Guide
Page 67
.... Restart the antivirus program. Power light is on or flashing Troubleshooting 1 Power light If the Power light is on, the printer is off , the printer is either printing or ready to finish the installation. 4. Insert the printer software CD into the drive. b. If the Power light is flashing, see the following information: • What the flashing light means • If an...
.... Restart the antivirus program. Power light is on or flashing Troubleshooting 1 Power light If the Power light is on, the printer is off , the printer is either printing or ready to finish the installation. 4. Insert the printer software CD into the drive. b. If the Power light is flashing, see the following information: • What the flashing light means • If an...
Full User Guide
Page 68
...the paper tray. • The printer cover is closed. • The rear access door is out of the printer by using the printer tools. Troubleshooting Printer does not print 65 What the flashing light means The Power light can flash for the printer and are the correct print cartridges ...for several reasons: • The printer cover is open the Printer Properties dialog box, click ...
...the paper tray. • The printer cover is closed. • The rear access door is out of the printer by using the printer tools. Troubleshooting Printer does not print 65 What the flashing light means The Power light can flash for the printer and are the correct print cartridges ...for several reasons: • The printer cover is open the Printer Properties dialog box, click ...
Full User Guide
Page 76
Close the printer cover. 8. For more information, see Manually clean print cartridges. If this did not solve the issue, try the next solution. For more information, see Ink-backup mode. Print cartridge problems 73 Troubleshooting CAUTION: Do not attempt to flash after cleaning the...print cartridge has the wrong selection number, install a new print cartridge. For more information, see Installation instructions. 7. If the Power light continues to remove the copper electrical strip! 5. • Check the electrical contacts for debris. • Make sure all the clear ...
Close the printer cover. 8. For more information, see Manually clean print cartridges. If this did not solve the issue, try the next solution. For more information, see Ink-backup mode. Print cartridge problems 73 Troubleshooting CAUTION: Do not attempt to flash after cleaning the...print cartridge has the wrong selection number, install a new print cartridge. For more information, see Installation instructions. 7. If the Power light continues to remove the copper electrical strip! 5. • Check the electrical contacts for debris. • Make sure all the clear ...
Full User Guide
Page 77
...For more information, see Print a test page. Solution 2: Clear any paper jams Solution: Clear the printer of any loose or broken parts in the middle of up period is complete before continuing to www.hp.com/support. For more information, see Paper jam. If you find loose or broken parts, go...stall. To turn off and then back on. Lights may flash, and the carriage may appear. If it will not turn the printer back on and does not blink, print a self-test page. NOTE: The printer may go to the next step. 3. If the Power light is on . Chapter 11 Print cartridge carriage is...
...For more information, see Print a test page. Solution 2: Clear any paper jams Solution: Clear the printer of any loose or broken parts in the middle of up period is complete before continuing to www.hp.com/support. For more information, see Paper jam. If you find loose or broken parts, go...stall. To turn off and then back on. Lights may flash, and the carriage may appear. If it will not turn the printer back on and does not blink, print a self-test page. NOTE: The printer may go to the next step. 3. If the Power light is on . Chapter 11 Print cartridge carriage is...
Full User Guide
Page 112
... placing a call 100 poor fax printout quality 89 poor printout quality 87 postcard printing 25 poster printing 32 power light is flashing if an error message appears 65 if no error message appears 65 presentation printing 44 print distorted printout 91 faded ...speed 40 printer does not feed paper 77 printer features 8 printer is not printing 65 printer is stalled 74 printer maintenance 48 printer name does not appear 64 printer prints on multiple sheets at once 81 printer properties 46 printer software downloading updates 47 printer specifications 101 printer Toolbox 55 printer troubleshooting ...
... placing a call 100 poor fax printout quality 89 poor printout quality 87 postcard printing 25 poster printing 32 power light is flashing if an error message appears 65 if no error message appears 65 presentation printing 44 print distorted printout 91 faded ...speed 40 printer does not feed paper 77 printer features 8 printer is not printing 65 printer is stalled 74 printer maintenance 48 printer name does not appear 64 printer prints on multiple sheets at once 81 printer properties 46 printer software downloading updates 47 printer specifications 101 printer Toolbox 55 printer troubleshooting ...