User Guide
Page 7
... Sleep/Auto Off After setting 74 Set the Shut Down After delay and configure the product to use 1 watt or less of power 74 Configure the Delay Shut Down setting 75 HP Web Jetadmin ...76 Update the firmware ...77 Method one: Update the firmware using the control panel 77 Method two: Update the firmware using the Firmware Update Utility 78 8 Solve problems ...79 Customer support ...80 Control panel help system ...81 Restore the factory-set defaults ...82 A "Cartridge is low" or "Cartridge is very low" message displays...
... Sleep/Auto Off After setting 74 Set the Shut Down After delay and configure the product to use 1 watt or less of power 74 Configure the Delay Shut Down setting 75 HP Web Jetadmin ...76 Update the firmware ...77 Method one: Update the firmware using the control panel 77 Method two: Update the firmware using the Firmware Update Utility 78 8 Solve problems ...79 Customer support ...80 Control panel help system ...81 Restore the factory-set defaults ...82 A "Cartridge is low" or "Cartridge is very low" message displays...
User Guide
Page 8
... or recurring paper jams 86 Paper jam locations ...87 Clear paper jams in the document feeder 88 Clear paper jams in the single-sheet slot (Tray 1 90 Clear paper jams in Tray 2 ...92 Clear paper jams in the rear door and the fuser area 94 Clear paper jams in the output bin ...96 Improve print quality ...97 Introduction ...97 Print from a different software program 97 Check the paper-type setting for the print job 97 Check the paper type setting (Windows 97 Check the paper type setting (OS X 98 Check toner-cartridge status ...98 Print and interpret the print quality page 99 Clean the...
... or recurring paper jams 86 Paper jam locations ...87 Clear paper jams in the document feeder 88 Clear paper jams in the single-sheet slot (Tray 1 90 Clear paper jams in Tray 2 ...92 Clear paper jams in the rear door and the fuser area 94 Clear paper jams in the output bin ...96 Improve print quality ...97 Introduction ...97 Print from a different software program 97 Check the paper-type setting for the print job 97 Check the paper type setting (Windows 97 Check the paper type setting (OS X 98 Check toner-cartridge status ...98 Print and interpret the print quality page 99 Clean the...
User Guide
Page 19
... HP Web site www.hp.com/ support/colorljM274MFP, and use the Windows Add Printer tool to install it . Windows Server 2012 R2, 64 bit The software installer does not support Windows Server 2012 but the HP PCL 6 and HP PCL-6 version 4 product-specific print drivers do support it . Click the operating system version, and then click the Download button. Mobile printing solutions The product supports the following operating systems: Windows 7 SP 1 (32-bit and 64-bit); Download the driver from the support Web...
... HP Web site www.hp.com/ support/colorljM274MFP, and use the Windows Add Printer tool to install it . Windows Server 2012 R2, 64 bit The software installer does not support Windows Server 2012 but the HP PCL 6 and HP PCL-6 version 4 product-specific print drivers do support it . Click the operating system version, and then click the Download button. Mobile printing solutions The product supports the following operating systems: Windows 7 SP 1 (32-bit and 64-bit); Download the driver from the support Web...
User Guide
Page 67
The setup wizards include the options for the product as part of the full software installation. To add a new outgoing email address, click the New button. 2. NOTE: To secure the email profile, enter a 4-digit PIN. Click the Next button when finished. For example, use the HP Embedded Web Server to configure this installation is an option to Setup Scan to Folder and Email. Open the HP Embedded Web Server (EWS): ENWW Set up Scan to...
The setup wizards include the options for the product as part of the full software installation. To add a new outgoing email address, click the New button. 2. NOTE: To secure the email profile, enter a 4-digit PIN. Click the Next button when finished. For example, use the HP Embedded Web Server to configure this installation is an option to Setup Scan to Folder and Email. Open the HP Embedded Web Server (EWS): ENWW Set up Scan to...
User Guide
Page 77
...: Add or delete entries in the email address book. ● E-mail Options: Configure a default subject line and body text. These are the same options that the product accepts. ● System Setup: Change the system defaults for entering Sleep mode or Auto Power Down mode. Consider having a replacement supply available to be password-protected. The supply does not need to install when print quality is on a network, always consult with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows...
...: Add or delete entries in the email address book. ● E-mail Options: Configure a default subject line and body text. These are the same options that the product accepts. ● System Setup: Change the system defaults for entering Sleep mode or Auto Power Down mode. Consider having a replacement supply available to be password-protected. The supply does not need to install when print quality is on a network, always consult with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows...
User Guide
Page 80
...-sided printing mode. NOTE: This option is available only after you open the View menu and select the Show Advanced Options item. Change paper size and type for scanning to email. Open the HP Embedded Web Server (EWS) page for configuring settings for each of files: ◦ HP LaserJet printer command language (.PRN) ◦ Portable document format (.PDF) ◦ Postscript (.PS) ◦ Text (.TXT) Configure the product economy settings. You can upload the following types of the trays. Access...
...-sided printing mode. NOTE: This option is available only after you open the View menu and select the Show Advanced Options item. Change paper size and type for scanning to email. Open the HP Embedded Web Server (EWS) page for configuring settings for each of files: ◦ HP LaserJet printer command language (.PRN) ◦ Portable document format (.PDF) ◦ Postscript (.PS) ◦ Text (.TXT) Configure the product economy settings. You can upload the following types of the trays. Access...
User Guide
Page 92
... all of the product and network settings to the factory defaults. Restore the factory-set defaults Restoring the factory-set defaults returns all of the settings to the factory defaults, and it also deletes any pages that are stored in the memory. 1. On the product control panel, touch the Setup button. 2. The product automatically restarts. 82 Chapter 8 Solve problems ENWW Scroll to and touch the Service menu. 3. It will not reset the page count, tray size, or language.
... all of the product and network settings to the factory defaults. Restore the factory-set defaults Restoring the factory-set defaults returns all of the settings to the factory defaults, and it also deletes any pages that are stored in the memory. 1. On the product control panel, touch the Setup button. 2. The product automatically restarts. 82 Chapter 8 Solve problems ENWW Scroll to and touch the Service menu. 3. It will not reset the page count, tray size, or language.
User Guide
Page 93
... Setup button. 2. Open the following options: ● Select the Continue option to set the product to alert you that toner cartridge has ended. A customer configurable option on this product is not an indication these settings when you install a new toner cartridge. 1. This option is provided as a customer convenience and is "Prompt to install when print quality is low. Actual toner cartridge life remaining may vary. Cartridge is very low: The product indicates when the toner cartridge level is very low" message displays...
... Setup button. 2. Open the following options: ● Select the Continue option to set the product to alert you that toner cartridge has ended. A customer configurable option on this product is not an indication these settings when you install a new toner cartridge. 1. This option is provided as a customer convenience and is "Prompt to install when print quality is low. Actual toner cartridge life remaining may vary. Cartridge is very low: The product indicates when the toner cartridge level is very low" message displays...
User Guide
Page 96
... feeder ● Clear paper jams in the single-sheet slot (Tray 1) ● Clear paper jams in Tray 2 ● Clear paper jams in the rear door and the fuser area ● Clear paper jams in the tray. Adjust paper settings if necessary. b. f. c. Select Paper Size and then select the size of paper that is in the output bin Experiencing frequent or recurring paper jams? On the product control panel, press or touch the Setup button. Print a cleaning page to remove excess toner from the list. Select Cleaning Page. 86 Chapter 8 Solve problems ENWW Select Paper Type...
... feeder ● Clear paper jams in the single-sheet slot (Tray 1) ● Clear paper jams in Tray 2 ● Clear paper jams in the rear door and the fuser area ● Clear paper jams in the tray. Adjust paper settings if necessary. b. f. c. Select Paper Size and then select the size of paper that is in the output bin Experiencing frequent or recurring paper jams? On the product control panel, press or touch the Setup button. Print a cleaning page to remove excess toner from the list. Select Cleaning Page. 86 Chapter 8 Solve problems ENWW Select Paper Type...
User Guide
Page 110
...; Use paper that meets HP specifications Some print-quality problems arise from the output bin and reload it . Print a few pages to turn the product on the scanner glass and white plastic backing, which can affect performance. Open the scanner lid. 3. Visually inspect the toner cartridge 1. If the imaging drum does not appear to prevent spotting. 5. 4. Check the memory chip for dirt and smudges Over time, specks of the product; Check paper...
...; Use paper that meets HP specifications Some print-quality problems arise from the output bin and reload it . Print a few pages to turn the product on the scanner glass and white plastic backing, which can affect performance. Open the scanner lid. 3. Visually inspect the toner cartridge 1. If the imaging drum does not appear to prevent spotting. 5. 4. Check the memory chip for dirt and smudges Over time, specks of the product; Check paper...
User Guide
Page 116
... screen, touch the Copy button. 2. Touch the - Locate the one-inch strip of glass to the left of the paper size that is especially useful for the setting, and then touch the OK button. 5. They might seep and damage the product. 3. Check the paper settings 1. From the Home screen on any part of colors. 4. This is in the tray. 4. Check the image adjustment settings 1. Touch the Settings button, and then...
... screen, touch the Copy button. 2. Touch the - Locate the one-inch strip of glass to the left of the paper size that is especially useful for the setting, and then touch the OK button. 5. They might seep and damage the product. 3. Check the paper settings 1. From the Home screen on any part of colors. 4. This is in the tray. 4. Check the image adjustment settings 1. Touch the Settings button, and then...
User Guide
Page 121
... the network hubs are all configured for the network HP recommends leaving these settings, you must also change them for your network. Check the network drivers, print drivers, and the network redirection settings. 2. Review the configuration page to Applications, then Utilities, and open Terminal. Reconfigure the network settings if necessary. Type ping followed by the IP address for your printer. If you change these settings in automatic mode (the default setting). The printer is configured correctly. ENWW Solve wired network problems...
... the network hubs are all configured for the network HP recommends leaving these settings, you must also change them for your network. Check the network drivers, print drivers, and the network redirection settings. 2. Review the configuration page to Applications, then Utilities, and open Terminal. Reconfigure the network settings if necessary. Type ping followed by the IP address for your printer. If you change these settings in automatic mode (the default setting). The printer is configured correctly. ENWW Solve wired network problems...
User Guide
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... part numbers 26 acoustic specifications 10 AirPrint 42 Android devices printing from 42 applications downloading 64 Apps menu 64 B bins, output locating 2 browser requirements HP Embedded Web Server 66 C calibrate colors 101 cartridge replacing 28 cleaning glass 100, 105 paper path 99 color options changing, Windows 102 color theme changing, Windows 102 colors calibrate 101 control panel help 81 locating 2 control panel buttons locating 4 copying edges of documents 108 multiple copies 46 optimizing for text or pictures 107 setting paper size and type 106 single copies 46 two-sided documents...
... part numbers 26 acoustic specifications 10 AirPrint 42 Android devices printing from 42 applications downloading 64 Apps menu 64 B bins, output locating 2 browser requirements HP Embedded Web Server 66 C calibrate colors 101 cartridge replacing 28 cleaning glass 100, 105 paper path 99 color options changing, Windows 102 color theme changing, Windows 102 colors calibrate 101 control panel help 81 locating 2 control panel buttons locating 4 copying edges of documents 108 multiple copies 46 optimizing for text or pictures 107 setting paper size and type 106 single copies 46 two-sided documents...
User Guide
Page 124
... feeder 88 fuser 94 locations 87 output bin 96 rear door 94 single-sheet priority feed slot 90 Tray 1 90 Tray 2 92 paper pickup problems solving 84 paper type selecting (Windows) 38 paper types selecting (Mac) 39 paper, ordering 26 part numbers accessories 26 replacement parts 26 staple cartridges 26 supplies 26 toner cartridge 26 toner cartridges 26 power consumption 10 power connection locating 3 power switch, locating 2 print drivers, supported 7 print media loading in Tray 1 14 print on both sides Mac 39 manually, Windows 37 Windows 37 printing from USB flash drives 43 product and serial...
... feeder 88 fuser 94 locations 87 output bin 96 rear door 94 single-sheet priority feed slot 90 Tray 1 90 Tray 2 92 paper pickup problems solving 84 paper type selecting (Windows) 38 paper types selecting (Mac) 39 paper, ordering 26 part numbers accessories 26 replacement parts 26 staple cartridges 26 supplies 26 toner cartridge 26 toner cartridges 26 power consumption 10 power connection locating 3 power switch, locating 2 print drivers, supported 7 print media loading in Tray 1 14 print on both sides Mac 39 manually, Windows 37 Windows 37 printing from USB flash drives 43 product and serial...
User Guide
Page 125
...numbers 26 using when low 83 toner cartridges components 28 part numbers 26 replacing 28 toner-cartridge status 98 transparencies printing (Windows) 38 Tray 1 jams 90 loading 14 paper orientation 17 Tray 2 jams 92 loading 18 paper orientation 23 trays capacity 7 included 7 locating 2 troubleshooting network problems 110 wired network 110 two-sided copying 47 U USB flash drives printing from 43 USB port locating 3 W walk-up USB port locating 2 walk-up USB printing 43 Web browser requirements HP Embedded Web Server 66 Web Services applications 64 enabling 64 Web sites customer support 80 HP Web...
...numbers 26 using when low 83 toner cartridges components 28 part numbers 26 replacing 28 toner-cartridge status 98 transparencies printing (Windows) 38 Tray 1 jams 90 loading 14 paper orientation 17 Tray 2 jams 92 loading 18 paper orientation 23 trays capacity 7 included 7 locating 2 troubleshooting network problems 110 wired network 110 two-sided copying 47 U USB flash drives printing from 43 USB port locating 3 W walk-up USB port locating 2 walk-up USB printing 43 Web browser requirements HP Embedded Web Server 66 Web Services applications 64 enabling 64 Web sites customer support 80 HP Web...
Warranty and Legal Guide
Page 10
...-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase, for the period specified above limitation or exclusion may have other rights that vary from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of the published environmental specifications...
...-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase, for the period specified above limitation or exclusion may have other rights that vary from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of the published environmental specifications...
Warranty and Legal Guide
Page 33
... contain added mercury. HP Color LaserJet Pro MFP M274 Type Weight Location User-removable Poly-carbonmonofluoride lithium (BR type) > 3 g On motherboard No ENWW Paper use This product's duplex feature (manual or automatic) and N-up printing (multiple pages printed on one page) capability can reduce paper usage and the resulting demands on how to identify plastics for the use as raw material in every new HP LaserJet print cartridge package. 1 Program availability varies. Plastics Plastic parts over 25 grams...
... contain added mercury. HP Color LaserJet Pro MFP M274 Type Weight Location User-removable Poly-carbonmonofluoride lithium (BR type) > 3 g On motherboard No ENWW Paper use This product's duplex feature (manual or automatic) and N-up printing (multiple pages printed on one page) capability can reduce paper usage and the resulting demands on how to identify plastics for the use as raw material in every new HP LaserJet print cartridge package. 1 Program availability varies. Plastics Plastic parts over 25 grams...
Getting Started Guide
Page 1
... to manually configure the IP address, see "Manually configure the IP address." 3. Wired (Ethernet) network connection Use a standard network cable. 1. Locate or download the software installation files." Color LaserJet Pro MFP M274 Getting Started Guide 2 English 1 Français 5 Español 9 Português........ 13 IMPORTANT: Follow Steps 1 - 3 on setups, configurations, and updates. • IT-managed: Optimized default settings for it to initialize. For Mac, connect the USB cable between the printer and the computer Use an A-to-B type USB cable. Connect the network cable...
... to manually configure the IP address, see "Manually configure the IP address." 3. Wired (Ethernet) network connection Use a standard network cable. 1. Locate or download the software installation files." Color LaserJet Pro MFP M274 Getting Started Guide 2 English 1 Français 5 Español 9 Português........ 13 IMPORTANT: Follow Steps 1 - 3 on setups, configurations, and updates. • IT-managed: Optimized default settings for it to initialize. For Mac, connect the USB cable between the printer and the computer Use an A-to-B type USB cable. Connect the network cable...
Getting Started Guide
Page 2
... printing" section of the installation program in the same language. 3. Launch the software file from a wireless device requires a wireless network connection. Install the software." Go to www.hp.com/go to www.hp.com/support/colorljM274MFP. 2. Launch the installation file by using the Fax Setup Wizard, Scan to Email Wizard, and the Scan to configure printer options. Install the software Windows full solution 1. The software installer detects the language of the operating system, and then it displays the main menu...
... printing" section of the installation program in the same language. 3. Launch the software file from a wireless device requires a wireless network connection. Install the software." Go to www.hp.com/go to www.hp.com/support/colorljM274MFP. 2. Launch the installation file by using the Fax Setup Wizard, Scan to Email Wizard, and the Scan to configure printer options. Install the software Windows full solution 1. The software installer detects the language of the operating system, and then it displays the main menu...
Getting Started Guide
Page 4
... the printer control panel to access help topics. Press Enter. Go to and open the Service menu. 3. Check for the HP printer, and then select Help. Control panel help for Updates Now. Scroll to www.hp.com/support/colorljM274MFP. 2. Windows Click Start > Run. Example IP address: 192.168.0.1 • Test the network connection by pinging the network: • If the window displays round-trip times, the network is copied to the network port are lit. • Verify the print driver...
... the printer control panel to access help topics. Press Enter. Go to and open the Service menu. 3. Check for the HP printer, and then select Help. Control panel help for Updates Now. Scroll to www.hp.com/support/colorljM274MFP. 2. Windows Click Start > Run. Example IP address: 192.168.0.1 • Test the network connection by pinging the network: • If the window displays round-trip times, the network is copied to the network port are lit. • Verify the print driver...