User Guide
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... settings ...94 Set the sleep timer and configure the printer to use 1 watt or less of power 94 Set the sleep schedule ...95 HP Web Jetadmin ...96 6 Solve problems ...97 Customer support ...98 Control panel help system ...99 Reset factory settings ...100 Introduction ...100 Method one: Restore factory settings from the printer control panel 100 Method two: Restore factory settings from the HP Embedded Web Server (network-connected printers only) ...100 A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel 101 Printer does not pick up paper...
... settings ...94 Set the sleep timer and configure the printer to use 1 watt or less of power 94 Set the sleep schedule ...95 HP Web Jetadmin ...96 6 Solve problems ...97 Customer support ...98 Control panel help system ...99 Reset factory settings ...100 Introduction ...100 Method one: Restore factory settings from the printer control panel 100 Method two: Restore factory settings from the HP Embedded Web Server (network-connected printers only) ...100 A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel 101 Printer does not pick up paper...
User Guide
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... 126 Clear paper jams in the 2 x 550 paper trays (13.A4, 13.A5 133 Clear paper jams in the 2,700-sheet high-capacity input paper trays (13.A3, 13.A4, 13.A5, 13.A7) ...139 Resolve print-quality problems ...145 Introduction ...145 Troubleshoot print quality ...145 Update the printer firmware ...145 Print from a different software program 145 Check the paper-type setting for the print job 145 Check the paper type setting on the printer 146 Check the paper type setting (Windows 146 Check the paper type setting (macOS 146 Check toner-cartridge status ...146 Print a cleaning page ...147...
... 126 Clear paper jams in the 2 x 550 paper trays (13.A4, 13.A5 133 Clear paper jams in the 2,700-sheet high-capacity input paper trays (13.A3, 13.A4, 13.A5, 13.A7) ...139 Resolve print-quality problems ...145 Introduction ...145 Troubleshoot print quality ...145 Update the printer firmware ...145 Print from a different software program 145 Check the paper-type setting for the print job 145 Check the paper type setting on the printer 146 Check the paper type setting (Windows 146 Check the paper type setting (macOS 146 Check toner-cartridge status ...146 Print a cleaning page ...147...
User Guide
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... the software installer. macOS: Mac computers are supported with this operating system as part of the software installation. The "HP PCL 6" printer-specific print driver is Windows 8 RT support is available for this operating system as part of the software installation. Windows: Download HP Easy Start from the Printer Support page, and then use the Microsoft Add Printer tool to install it. Download HP Easy Start either from 123.hp.com/ LaserJet or from 123.hp.com/LaserJet to www.hp.com/go /linuxprinting. The PCL 6 printer-specific print driver...
... the software installer. macOS: Mac computers are supported with this operating system as part of the software installation. The "HP PCL 6" printer-specific print driver is Windows 8 RT support is available for this operating system as part of the software installation. Windows: Download HP Easy Start from the Printer Support page, and then use the Microsoft Add Printer tool to install it. Download HP Easy Start either from 123.hp.com/ LaserJet or from 123.hp.com/LaserJet to www.hp.com/go /linuxprinting. The PCL 6 printer-specific print driver...
User Guide
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... network. The file size is HPSmartDeviceAgentBase. 12 Chapter 1 Printer overview ENWW No data is found , the HP Smart Device Agent Base is securely upgraded to a full Smart Device Agent from JAMc, which will then allow printed pages to install the print driver. If a USB printer is collected. The driver-only web packs downloaded from www.hp.com for download from 123.hp.com/ LaserJet, and then use the Microsoft Add Printer tool to www.hp.com/support/colorljE75245. Download...
... network. The file size is HPSmartDeviceAgentBase. 12 Chapter 1 Printer overview ENWW No data is found , the HP Smart Device Agent Base is securely upgraded to a full Smart Device Agent from JAMc, which will then allow printed pages to install the print driver. If a USB printer is collected. The driver-only web packs downloaded from www.hp.com for download from 123.hp.com/ LaserJet, and then use the Microsoft Add Printer tool to www.hp.com/support/colorljE75245. Download...
User Guide
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... print job to print the job. In the Paper type drop-down list, select Manual feed. 7. Load and print envelopes Introduction The following information describes how to close the Document Properties dialog box. 8. Envelope orientation NOTE: The printer does not support duplex printing on envelopes. In the Paper size drop-down list, select the correct size for different software programs. NOTE: To access these features from the list of the button varies for the envelopes. 5. Click the Paper/Quality...
... print job to print the job. In the Paper type drop-down list, select Manual feed. 7. Load and print envelopes Introduction The following information describes how to close the Document Properties dialog box. 8. Envelope orientation NOTE: The printer does not support duplex printing on envelopes. In the Paper size drop-down list, select the correct size for different software programs. NOTE: To access these features from the list of the button varies for the envelopes. 5. Click the Paper/Quality...
User Guide
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... to print the job. 52 Chapter 2 Paper trays ENWW Click the Paper/Quality tab. 4. NOTE: When using manual feed, the printer prints from the lowest-numbered tray that the tray has been opened. In the Print dialog box, click the Print button to print and load labels. Select the printer from Tray 2. In the Paper source drop-down list, select Manual feed. Click the OK button to specify a particular tray. Manually feed labels 1. For example, if Tray 2 is configured for different software programs. NOTE: To access...
... to print the job. 52 Chapter 2 Paper trays ENWW Click the Paper/Quality tab. 4. NOTE: When using manual feed, the printer prints from the lowest-numbered tray that the tray has been opened. In the Print dialog box, click the Print button to print and load labels. Select the printer from Tray 2. In the Paper source drop-down list, select Manual feed. Click the OK button to specify a particular tray. Manually feed labels 1. For example, if Tray 2 is configured for different software programs. NOTE: To access...
User Guide
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... files: - .pdf - .prn - .pcl - .ps - .cht ● Enable the USB port for printing ● Print USB documents Enable the USB port for printing The USB port is a problem with this website's security certificate message when attempting to open the EWS, click Continue to this website (not recommended). Select the Enabled option. Choosing Continue to enable the port: Method one: Enable the USB port from the HP Embedded Web Server (network-connected printers only) 1. Method two: Enable the USB port from the printer control panel menus 1. Open the following types...
... files: - .pdf - .prn - .pcl - .ps - .cht ● Enable the USB port for printing ● Print USB documents Enable the USB port for printing The USB port is a problem with this website's security certificate message when attempting to open the EWS, click Continue to this website (not recommended). Select the Enabled option. Choosing Continue to enable the port: Method one: Enable the USB port from the HP Embedded Web Server (network-connected printers only) 1. Method two: Enable the USB port from the printer control panel menus 1. Open the following types...
User Guide
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... Configure job-storage options. Download and install printer firmware upgrade files. Print tab Table 5-3 HP Embedded Web Server Print tab Menu Description Print from USB drive settings Manage Stored Jobs Enable or disable the Print from jams and whether copy jobs initiated at the printer control panel take priority over print jobs. This information displays on the control panel. Set the date and time or synchronize with a network time server. Enter information about the printer. If necessary, use this file to restore data to another website. Set or edit sleep settings...
... Configure job-storage options. Download and install printer firmware upgrade files. Print tab Table 5-3 HP Embedded Web Server Print tab Menu Description Print from USB drive settings Manage Stored Jobs Enable or disable the Print from jams and whether copy jobs initiated at the printer control panel take priority over print jobs. This information displays on the control panel. Set the date and time or synchronize with a network time server. Enter information about the printer. If necessary, use this file to restore data to another website. Set or edit sleep settings...
User Guide
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.../Cleaning Reset Factory Settings Firmware Upgrade Set cleaning and calibration settings, print a cleaning page, and perform a full or partial calibration. NOTE: This item is available only if an administrator password is set from specific software programs. PCL and PostScript Settings Adjust the PCL and PostScript settings for all print jobs. Export printer information to assist in troubleshooting printing issues. Restore printer settings to HP cloud-based online help solve problems with the HP Embedded Web Server (EWS) 85 ENWW Advanced configuration with the printer. Manage...
.../Cleaning Reset Factory Settings Firmware Upgrade Set cleaning and calibration settings, print a cleaning page, and perform a full or partial calibration. NOTE: This item is available only if an administrator password is set from specific software programs. PCL and PostScript Settings Adjust the PCL and PostScript settings for all print jobs. Export printer information to assist in troubleshooting printing issues. Restore printer settings to HP cloud-based online help solve problems with the HP Embedded Web Server (EWS) 85 ENWW Advanced configuration with the printer. Manage...
User Guide
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... access and firmware upgrade security. ● Enable or disable the Host USB port on the control panel or the USB connectivity port on the web by web pages from a computer. ● View the status of all sites are trusted. Security tab Table 5-6 HP Embedded Web Server Security tab Menu Description General Security Account Policy Access Control Protect Stored Data Manage Remote Apps Certificate Management Web Service Security Self Test Settings for general security, including the following: ● Configure an administrator password...
... access and firmware upgrade security. ● Enable or disable the Host USB port on the control panel or the USB connectivity port on the web by web pages from a computer. ● View the status of all sites are trusted. Security tab Table 5-6 HP Embedded Web Server Security tab Menu Description General Security Account Policy Access Control Protect Stored Data Manage Remote Apps Certificate Management Web Service Security Self Test Settings for general security, including the following: ● Configure an administrator password...
User Guide
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... authentication settings; Enable or disable the HP Device Announcement Agent, set the configuration server, and configure mutual authentication using the Edit Other Links menu on various topics. 88 Chapter 5 Manage the printer ENWW the printer might be secure, such as cartridges and paper. View or configure a Firewall policy or an IPsec/Firewall policy. Diagnostics Network Statistics Protocol Info Configuration Page Display network statistics that may not be necessary to reset the print server to the HP...
... authentication settings; Enable or disable the HP Device Announcement Agent, set the configuration server, and configure mutual authentication using the Edit Other Links menu on various topics. 88 Chapter 5 Manage the printer ENWW the printer might be secure, such as cartridges and paper. View or configure a Firewall policy or an IPsec/Firewall policy. Diagnostics Network Statistics Protocol Info Configuration Page Display network statistics that may not be necessary to reset the print server to the HP...
User Guide
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... mode. Manually configure IPv6 TCP/IP parameters from communicating with other network devices. Select Enable, select On, and then press the OK button. 4. Open the Manual Settings menu. 5. To enable manual configuration, open the following menus: ● Networking ● Ethernet ● TCP/IP ● IPV 4 Settings ● Config Method 3. Use the keypad to wireless networks. To make changes, use the printer control panel. Repeat the process for the network device (a network hub, switch, gateway, router, or computer). 90 Chapter 5 Manage the printer ENWW 1. Open...
... mode. Manually configure IPv6 TCP/IP parameters from communicating with other network devices. Select Enable, select On, and then press the OK button. 4. Open the Manual Settings menu. 5. To enable manual configuration, open the following menus: ● Networking ● Ethernet ● TCP/IP ● IPV 4 Settings ● Config Method 3. Use the keypad to wireless networks. To make changes, use the printer control panel. Repeat the process for the network device (a network hub, switch, gateway, router, or computer). 90 Chapter 5 Manage the printer ENWW 1. Open...
User Guide
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... Home screen on the printer control panel. A verification message advises that accessing the website might result in the address line, type the IP address or host name exactly as language, date, time, and some network configuration settings. On the printer control panel, press the button, and then use the arrow keys to open the Settings menu. 2. Select Reset. NOTE: The printer restarts automatically after the reset operation completes. 100 Chapter 6 Solve problems ENWW Open a web browser, and in...
... Home screen on the printer control panel. A verification message advises that accessing the website might result in the address line, type the IP address or host name exactly as language, date, time, and some network configuration settings. On the printer control panel, press the button, and then use the arrow keys to open the Settings menu. 2. Select Reset. NOTE: The printer restarts automatically after the reset operation completes. 100 Chapter 6 Solve problems ENWW Open a web browser, and in...
User Guide
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... Type is loaded with the correct type of other replaceable maintenance parts. Check the paper type setting on the printer control panel, select the Reports menu. 2. Verify that best describes your paper. 7. Close the tray. 4. From the Paper Type drop-down list, and then click the Finishing menu. 4. In the Print dialog box, click the OK button to close the Document Properties dialog box. By default, the print driver displays the Copies & Pages menu. Select a type from the Media Type drop-down list. 5. Check toner-cartridge status...
... Type is loaded with the correct type of other replaceable maintenance parts. Check the paper type setting on the printer control panel, select the Reports menu. 2. Verify that best describes your paper. 7. Close the tray. 4. From the Paper Type drop-down list, and then click the Finishing menu. 4. In the Print dialog box, click the OK button to close the Document Properties dialog box. By default, the print driver displays the Copies & Pages menu. Select a type from the Media Type drop-down list. 5. Check toner-cartridge status...
User Guide
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... supplies status page lists the genuine HP part numbers. 2. A genuine HP toner cartridge has the word "HP" on it, or has the HP logo on the imaging drum can occur when using a toner cartridge that you are using a genuine HP cartridge. Do not turn the printer off until the cleaning process has finished. Remove the toner cartridges from the printer, and verify that supply has ended. Print quality problems can cause print-quality problems. ENWW Resolve print-quality problems 147 Step two: Check supplies status 1. Print a cleaning page During the printing process paper, toner...
... supplies status page lists the genuine HP part numbers. 2. A genuine HP toner cartridge has the word "HP" on it, or has the HP logo on the imaging drum can occur when using a toner cartridge that you are using a genuine HP cartridge. Do not turn the printer off until the cleaning process has finished. Remove the toner cartridges from the printer, and verify that supply has ended. Print quality problems can cause print-quality problems. ENWW Resolve print-quality problems 147 Step two: Check supplies status 1. Print a cleaning page During the printing process paper, toner...
User Guide
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... imaging drum, replace the toner cartridge. 5. Step three: Set the individual tray alignment Follow these steps when text or images are not centered or aligned correctly on the printer control panel, select the Settings menu. 3. Step two: Check the environment The environment can leave residue inside the printer. From the Home screen on the printed page when printing from drafty locations, such as open windows or doors, or air-conditioning vents. ● Make...
... imaging drum, replace the toner cartridge. 5. Step three: Set the individual tray alignment Follow these steps when text or images are not centered or aligned correctly on the printer control panel, select the Settings menu. 3. Step two: Check the environment The environment can leave residue inside the printer. From the Home screen on the printed page when printing from drafty locations, such as open windows or doors, or air-conditioning vents. ● Make...
User Guide
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... x 550-sheet trays loading 38 2,700-sheet HCI paper trays loading 45 550-sheet trays jams 126 loading 31 A accessories ordering 56 acoustic specifications 15 AirPrint 75 alternative letterhead mode 37, 44, 49 Android devices printing from 76 24, 30, B bin, output locating 4 Bonjour identifying 82 browser requirements HP embedded Web Server 82 C cartridge replacing 57 cartridges order numbers 57 cleaning paper path 147 control panel help , control panel 99 Hi-Speed USB 2.0 printing port locating 6 Home button locating 7 HP Customer Care 98 HP Embedded Web Server changing network settings 89...
... x 550-sheet trays loading 38 2,700-sheet HCI paper trays loading 45 550-sheet trays jams 126 loading 31 A accessories ordering 56 acoustic specifications 15 AirPrint 75 alternative letterhead mode 37, 44, 49 Android devices printing from 76 24, 30, B bin, output locating 4 Bonjour identifying 82 browser requirements HP embedded Web Server 82 C cartridge replacing 57 cartridges order numbers 57 cleaning paper path 147 control panel help , control panel 99 Hi-Speed USB 2.0 printing port locating 6 Home button locating 7 HP Customer Care 98 HP Embedded Web Server changing network settings 89...
User Guide
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... 96 HP Web Services enabling 86 I image quality check toner-cartridge status 146 information pages HP Embedded Web Server 83 interface ports locating 6 Internet Explorer, versions supported HP Embedded Web Server 82 IP Security 93 IPsec 93 IPv4 address 89 IPv6 address 90 J jams 2 x 550 paper trays 133 550-sheet trays 126 auto-navigation 109 causes of 109 duplexer 123 fuser 119 high-capacity input paper trays 139 locations 108 output bin 123 right door 119, 123 Tray 1 110 Tray 2 114 Jetadmin, HP Web 96 jobs, stored creating (Windows) 70 deleting 72 Mac settings 71 printing...
... 96 HP Web Services enabling 86 I image quality check toner-cartridge status 146 information pages HP Embedded Web Server 83 interface ports locating 6 Internet Explorer, versions supported HP Embedded Web Server 82 IP Security 93 IPsec 93 IPv4 address 89 IPv6 address 90 J jams 2 x 550 paper trays 133 550-sheet trays 126 auto-navigation 109 causes of 109 duplexer 123 fuser 119 high-capacity input paper trays 139 locations 108 output bin 123 right door 119, 123 Tray 1 110 Tray 2 114 Jetadmin, HP Web 96 jobs, stored creating (Windows) 70 deleting 72 Mac settings 71 printing...
User Guide
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...89 manually configuring IPv6 parameters 90 technical support online 98 toner cartridge low threshold settings 101 using when low 101 toner cartridges components 57 order numbers 57 replacing 57 toner-collection unit replacing 60 transparencies printing (Windows) 66 Tray 1 jams 110 loading envelopes 50 paper orientation 20 Tray 2 jams 114 loading 25 trays capacity 9 included 9 locating 4 troubleshooting check toner-cartridge status 146 jams 109 network problems 150 paper feed problems 102 wired network 150 troubleshooting tools HP Embedded Web Server 85 two-sided printing settings (Windows) 64...
...89 manually configuring IPv6 parameters 90 technical support online 98 toner cartridge low threshold settings 101 using when low 101 toner cartridges components 57 order numbers 57 replacing 57 toner-collection unit replacing 60 transparencies printing (Windows) 66 Tray 1 jams 110 loading envelopes 50 paper orientation 20 Tray 2 jams 114 loading 25 trays capacity 9 included 9 locating 4 troubleshooting check toner-cartridge status 146 jams 109 network problems 150 paper feed problems 102 wired network 150 troubleshooting tools HP Embedded Web Server 85 two-sided printing settings (Windows) 64...
Warranty and Legal Guide
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... Original HP cartridges. Select your country/region for use as raw material in new Original HP cartridges and everyday products. To participate in every new HP LaserJet print cartridge package. 1 Program availability varies. Paper This product is suitable for recycling purposes at end-of using recycled paper and lightweight paper (EcoFFICIENT™) when the paper meets the guidelines outlined in mind. HP Color LaserJet Managed E75245 Type Weight Location User-removable Poly-carbonmonofluoride lithium (BR type...
... Original HP cartridges. Select your country/region for use as raw material in new Original HP cartridges and everyday products. To participate in every new HP LaserJet print cartridge package. 1 Program availability varies. Paper This product is suitable for recycling purposes at end-of using recycled paper and lightweight paper (EcoFFICIENT™) when the paper meets the guidelines outlined in mind. HP Color LaserJet Managed E75245 Type Weight Location User-removable Poly-carbonmonofluoride lithium (BR type...