Limited Warranty and Support Guide - Refurbished
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... any component or hardware product that shipped with (a) a replacement unit of HP's choosing that is your product in the servicing country/region. No change to the conditions of this Limited Warranty become the property of HP. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR...
... any component or hardware product that shipped with (a) a replacement unit of HP's choosing that is your product in the servicing country/region. No change to the conditions of this Limited Warranty become the property of HP. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR...
Limited Warranty and Support Guide - Refurbished
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... cooperate with product specifications and supported configurations. HP will ship a replacement product directly to 5:00pm, Monday through Friday, but may be available in HP billing you must: (a) have a representative present when HP provides warranty services at its reasonable security requirements, provide HP with sufficient, free, and safe access to and use of time, normally fifteen (15) days. HP provides on instructions and documentation provided...
... cooperate with product specifications and supported configurations. HP will ship a replacement product directly to 5:00pm, Monday through Friday, but may be available in HP billing you must: (a) have a representative present when HP provides warranty services at its reasonable security requirements, provide HP with sufficient, free, and safe access to and use of time, normally fifteen (15) days. HP provides on instructions and documentation provided...
Getting Started Guide
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... driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer. Click Start, click Control Panel, and then click System and common computer hardware Security. HP Support website: http://www.hp.com/support ● Upgrade or replace components of your computer model. ● Order parts and find ● Set up your computer. Getting Started (this guide) ● Learn how to the Internet. ● Recover factory settings. and software...
... driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer. Click Start, click Control Panel, and then click System and common computer hardware Security. HP Support website: http://www.hp.com/support ● Upgrade or replace components of your computer model. ● Order parts and find ● Set up your computer. Getting Started (this guide) ● Learn how to the Internet. ● Recover factory settings. and software...
Getting Started Guide
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..., memory, and other requirements listed before purchasing new software or hardware for Internet service during the initial setup, do so now by using Online Services: a. Click Start, click All Programs, click Online Services, and then click Get Online. Windows 7 critical security updates Microsoft continually updates the Windows 7 operating system. If you already have an account with an ISP, skip this computer. b. To transfer existing accounts, follow the instructions...
..., memory, and other requirements listed before purchasing new software or hardware for Internet service during the initial setup, do so now by using Online Services: a. Click Start, click All Programs, click Online Services, and then click Get Online. Windows 7 critical security updates Microsoft continually updates the Windows 7 operating system. If you already have an account with an ISP, skip this computer. b. To transfer existing accounts, follow the instructions...
Getting Started Guide
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... are connected to connect analog speakers. For Windows 7: 1. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Use the front-panel buttons to enter the on . Ensure that the speakers are connected to hear sound during the initial setup of the computer. (Additional audio connectors are turned on -screen display (OSD) and ensure that audio is set appropriately. Turn off your ISP, and start automatically. Log in monitor speakers, use an High-Definition Multimedia Interface (HDMI) connector on...
... are connected to connect analog speakers. For Windows 7: 1. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Use the front-panel buttons to enter the on . Ensure that the speakers are connected to hear sound during the initial setup of the computer. (Additional audio connectors are turned on -screen display (OSD) and ensure that audio is set appropriately. Turn off your ISP, and start automatically. Log in monitor speakers, use an High-Definition Multimedia Interface (HDMI) connector on...
Getting Started Guide
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... recovery on -screen instructions. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to open the wizard, and then follow the on page 18) - This is internal, try to move the computer. Reinstall the software program or hardware driver (see Microsoft System Restore, later in this table). - ENWW Software troubleshooting...
... recovery on -screen instructions. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to open the wizard, and then follow the on page 18) - This is internal, try to move the computer. Reinstall the software program or hardware driver (see Microsoft System Restore, later in this table). - ENWW Software troubleshooting...
Getting Started Guide
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... Rollback Driver, and then follow the on -screen instructions. Some features might be available on your problem: 1. Close all open programs. 2. To add restore points manually: 1. Click the plus sign (+) to expand the type of device you use the System Recovery program. Microsoft System Restore If you want to update or rollback. (For example, DVD/CD-ROM drives). 4. Type Device Manager into the Start Search box, and then click Device Manager to create a restore...
... Rollback Driver, and then follow the on -screen instructions. Some features might be available on your problem: 1. Close all open programs. 2. To add restore points manually: 1. Click the plus sign (+) to expand the type of device you use the System Recovery program. Microsoft System Restore If you want to update or rollback. (For example, DVD/CD-ROM drives). 4. Type Device Manager into the Start Search box, and then click Device Manager to create a restore...
Getting Started Guide
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...). To perform a System Recovery using a recovery DVD, the computer automatically runs Recovery Manager from the disc. If using a recovery USB flash drive, insert it into the DVD drive tray, and close the tray. Disconnect all recovery media from that are using recovery media: 1. Skip to a removable disc or USB flash drive. Use the arrow keys to select the USB device and press Enter to boot from the system. 12. Under I need help immediately, click Factory Reset. 9. This image contains the operating system and software program files that...
...). To perform a System Recovery using a recovery DVD, the computer automatically runs Recovery Manager from the disc. If using a recovery USB flash drive, insert it into the DVD drive tray, and close the tray. Disconnect all recovery media from that are using recovery media: 1. Skip to a removable disc or USB flash drive. Use the arrow keys to select the USB device and press Enter to boot from the system. 12. Under I need help immediately, click Factory Reset. 9. This image contains the operating system and software program files that...
Getting Started Guide
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... any problems setting up . Thank you for common problems, and other information. Problems? But it , click Start, then click Help and Support). Within the Help and Support Center, you can reach a real, knowledgeable person by calling the HP Customer Care Center in your system and turning it ! Be sure to also check the updates from time to upgrade your system. The HP website has updated software...
... any problems setting up . Thank you for common problems, and other information. Problems? But it , click Start, then click Help and Support). Within the Help and Support Center, you can reach a real, knowledgeable person by calling the HP Customer Care Center in your system and turning it ! Be sure to also check the updates from time to upgrade your system. The HP website has updated software...
Quick Setup Guide
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.../support ● Upgrade or replace Upgrading and Servicing Guide components of your screen, click on Start, then click HP Help and Support and HP User Manuals. ● See how-to videos about using Visit http://www.hp.com/supportvideos (English only) the features of information Where to find additional troubleshooting help. Quick Setup (this Guide) ● Recover factory settings. Click Start, and then click Help and Support or visit ● Find Windows 7 password http://www.hp...
.../support ● Upgrade or replace Upgrading and Servicing Guide components of your screen, click on Start, then click HP Help and Support and HP User Manuals. ● See how-to videos about using Visit http://www.hp.com/supportvideos (English only) the features of information Where to find additional troubleshooting help. Quick Setup (this Guide) ● Recover factory settings. Click Start, and then click Help and Support or visit ● Find Windows 7 password http://www.hp...
Quick Setup Guide
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... setup, you might want to install the new software. d. Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. b. If necessary, select your computer operating system. Click Download next to download. Check the operating system, memory, and other requirements listed before purchasing new software or hardware for additional printed details or updates. 5. e. Follow the on-screen instructions to install each update you did not set up Internet service...
... setup, you might want to install the new software. d. Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. b. If necessary, select your computer operating system. Click Download next to download. Check the operating system, memory, and other requirements listed before purchasing new software or hardware for additional printed details or updates. 5. e. Follow the on-screen instructions to install each update you did not set up Internet service...
Quick Setup Guide
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... speaker) on the keyboard. The Sound window opens. 6 Chapter 3 Setting up additional features Using Beats Audio™ (select models only) Your HP TouchSmart PC features audio connectors (headphone and Audio Out ) that you connect analog speakers to the computer if you may need to recover the computer operating system by using the Recovery Manager, you are optimized for the HDMI connector. 3 Setting up additional features ENWW Select HP TouchSmart PC models also include four Beatsoptimized internal speakers...
... speaker) on the keyboard. The Sound window opens. 6 Chapter 3 Setting up additional features Using Beats Audio™ (select models only) Your HP TouchSmart PC features audio connectors (headphone and Audio Out ) that you connect analog speakers to the computer if you may need to recover the computer operating system by using the Recovery Manager, you are optimized for the HDMI connector. 3 Setting up additional features ENWW Select HP TouchSmart PC models also include four Beatsoptimized internal speakers...
Quick Setup Guide
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... turn blue when the PC starts. Connect the monitors to the instructions for a display, select Start, select Control Panel, select Display, and then select the option you may see the extended desktop on all connected displays. 6. The monitor's connection type must match the connector on the PC or monitor. 2. The power indicator light on the computer. you want to change the display mode for ATI Eyefinity Catalyst™ setup. 1. To change and follow the onscreen instructions to set...
... turn blue when the PC starts. Connect the monitors to the instructions for a display, select Start, select Control Panel, select Display, and then select the option you may see the extended desktop on all connected displays. 6. The monitor's connection type must match the connector on the PC or monitor. 2. The power indicator light on the computer. you want to change the display mode for ATI Eyefinity Catalyst™ setup. 1. To change and follow the onscreen instructions to set...
Quick Setup Guide
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... Hardware and Sound, click Troubleshoot and audio playback. If you connected the speakers to the Audio Out (lime green) connector on the graphics card (select models only) to enter the on . For Windows 7: 1. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Use the front-panel buttons to connect your ISP, and start automatically. Ensure that you want to hear sound during the initial setup of the computer. (Additional audio connectors are connected to an audio connector...
... Hardware and Sound, click Troubleshoot and audio playback. If you connected the speakers to the Audio Out (lime green) connector on the graphics card (select models only) to enter the on . For Windows 7: 1. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Use the front-panel buttons to connect your ISP, and start automatically. Ensure that you want to hear sound during the initial setup of the computer. (Additional audio connectors are connected to an audio connector...
Quick Setup Guide
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... bottom of your Internet service provider (ISP) for your Internet connection type. ENWW Software troubleshooting 17 Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Verify that was in use before the software was installed. ● Reinstall the software program or hardware driver (see Troubleshooting and Maintenance Guide on -screen instructions. Do not connect a telephone cable to the Internet. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC...
... bottom of your Internet service provider (ISP) for your Internet connection type. ENWW Software troubleshooting 17 Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Verify that was in use before the software was installed. ● Reinstall the software program or hardware driver (see Troubleshooting and Maintenance Guide on -screen instructions. Do not connect a telephone cable to the Internet. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC...
Quick Setup Guide
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... support is necessary, the HP Customer Care Center will assist you. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in this guide, and a HP Customer Representative will make arrangements to fix your system. Before upgrading your hardware Any hardware upgrades that the computer was working properly before attempting to upgrade your computer. These services are a few days. ● If a repair...
... support is necessary, the HP Customer Care Center will assist you. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in this guide, and a HP Customer Representative will make arrangements to fix your system. Before upgrading your hardware Any hardware upgrades that the computer was working properly before attempting to upgrade your computer. These services are a few days. ● If a repair...
Troubleshooting & Maintenance Guide
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....hp.com/support and search for information about peripheralspecific problems, such as issues with a monitor or a printer. See Display (monitor) on the keyboard simultaneously. 2. Restart the computer. 1. Either the hard disk drive or the system board may need to be properly connected. Computer will not turn on or start Symptom Possible solution Error message: Hard disk drive error. If the display (monitor) is blank, the monitor might encounter while installing, starting up, or using your computer model...
....hp.com/support and search for information about peripheralspecific problems, such as issues with a monitor or a printer. See Display (monitor) on the keyboard simultaneously. 2. Restart the computer. 1. Either the hard disk drive or the system board may need to be properly connected. Computer will not turn on or start Symptom Possible solution Error message: Hard disk drive error. If the display (monitor) is blank, the monitor might encounter while installing, starting up, or using your computer model...
Troubleshooting & Maintenance Guide
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.... Internet access Symptom Internet programs do not plug a network cable into a telephone service line; Do not connect a telephone cable to open the wizard, and then follow the on -screen display (OSD) and ensure that audio is enabled and that you connected powered (active) speakers and that the speakers are using built-in to a local area network (LAN). Use the front-panel buttons to enter the on -screen instructions. In the Network and Sharing Center window, click Set up a connection or network to the network adapter...
.... Internet access Symptom Internet programs do not plug a network cable into a telephone service line; Do not connect a telephone cable to open the wizard, and then follow the on -screen display (OSD) and ensure that audio is enabled and that you connected powered (active) speakers and that the speakers are using built-in to a local area network (LAN). Use the front-panel buttons to enter the on -screen instructions. In the Network and Sharing Center window, click Set up a connection or network to the network adapter...
Troubleshooting & Maintenance Guide
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... System Restore procedure before the software was installed on -screen instructions. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Click Start, right-click Computer, click Properties, and then click System protection. 3. Some features might be available on again. This erases all data files you want to a previous restore point. Software troubleshooting To repair software problems, try these methods: Updating device drivers Microsoft System Restore ● Turn the...
... System Restore procedure before the software was installed on -screen instructions. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Click Start, right-click Computer, click Properties, and then click System protection. 3. Some features might be available on again. This erases all data files you want to a previous restore point. Software troubleshooting To repair software problems, try these methods: Updating device drivers Microsoft System Restore ● Turn the...
Troubleshooting & Maintenance Guide
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... computer at the factory. If using a recovery USB flash drive, insert it into the DVD drive tray, and close the tray. Under I need help immediately, click Factory Reset. 9. Turn off . 4. To create recovery media, see the desktop. 9. Press the Power button to restart the computer. If you are prompted to boot from hard drive, select media, and then click Next. 8. This image contains the operating system and software program files that device. 7. Back up your...
... computer at the factory. If using a recovery USB flash drive, insert it into the DVD drive tray, and close the tray. Under I need help immediately, click Factory Reset. 9. Turn off . 4. To create recovery media, see the desktop. 9. Press the Power button to restart the computer. If you are prompted to boot from hard drive, select media, and then click Next. 8. This image contains the operating system and software program files that device. 7. Back up your...