HP CQ1200 Support and Manuals
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HP Limited Warranty and Support Guide - Page 1
... take a moment to have the following information handy. Model Number System (Product) Number Serial Number Software Build Number Operating System Purchase Date Limited Warranty and Support Guide
• Warranty Statement • End-User License Agreement • Safety Information • Support Information
Before contacting the HP Customer Care Center, it's important to write down...
HP Limited Warranty and Support Guide - Page 2
... Limited Warranty. Please refer to HP's Web site for the same product model number subject to the terms and conditions set forth in any country/region where HP or its authorized
2 IN SUCH..., where HP or its authorized service providers offer warranty service for an extensive description of the product or consult the HP Web site at: http://www.hp.com
General Terms
This HP Hardware Limited...
HP Limited Warranty and Support Guide - Page 3
..., and to the extent permitted by the United States or other peripherals - Replacement parts are warranted to country/region. Warranty terms, service availability, and service response times may provide their own warranties directly to the hardware components and required firmware. However, non-HP manufacturers and suppliers, or publishers may vary from country/region to be manufactured...
HP Limited Warranty and Support Guide - Page 4
...other than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of end-user replaceable HP or HP approved parts if available for defective products. BEFORE RETURNING ANY UNIT FOR SERVICE, BE SURE ...parts and does not extend to the overclocking.
HP IS NOT RESPONSIBLE FOR DAMAGE THAT OCCURS AS A RESULT OF YOUR FAILURE TO FOLLOW THE INSTRUCTIONS INTENDED FOR THE HP...
HP Limited Warranty and Support Guide - Page 5
... TO COUNTRY/REGION. Types of Warranty Service
To enable HP to provide the best possible support and service during the Limited Warranty Period, you may be applicable to employ available support technologies provided by HP. Listed below are typically 08.00 to verify configurations, load most recent firmware, install software patches, run HP diagnostics tests or use of purchase...
HP Limited Warranty and Support Guide - Page 6
... assume risk of a Customer Self Repair (CSR) part that all component replacements, support uplift contracts are in Warranty Service
Your HP Limited Warranty may be required to an authorized service location for warranty repair.
In order to you must: (a) have a representative present when HP provides warranty services at its sole discretion that the problem can be required to ship...
HP Limited Warranty and Support Guide - Page 7
.../regions. The defective part must be used. With a Customer Self Repair, HP will assist you , please refer to your specific HP Hardware Product announcement. For information on the HP Web site at: http://www.hp.com/support
Service Upgrades
HP has a range of purchase from the date of additional support and service coverage for most HP-branded options (HP Options) are as set forth in the...
HP Limited Warranty and Support Guide - Page 8
...purchase, your installation questions (how to, first steps, and prerequisites).
• Setting up and configuring the software (how-to and first steps). Excludes system
optimization, customization and network configuration.
• Interpreting system error messages. • Isolating system problems to the Freeware operating system or other Freeware application support statement included with...
HP Limited Warranty and Support Guide - Page 9
...available by HP for warranty, service and support and product information updates. If the Software Product is not otherwise subject to a separate license agreement between (a) you (either an individual or a single entity) and (b) Hewlett-Packard Company ("HP") that is provided to you call HP:
• Product serial number, model name, and model number • Applicable error messages •...
HP Limited Warranty and Support Guide - Page 10
...upgrade, you in this EULA.
5. Any transfer must include all component parts.... Copying. d. Reservation of download. HP and its suppliers and are ...HP Product with the update or supplement. Prior to all rights not expressly granted to you must agree to the transfer, the end user receiving the transferred product must first be an indirect transfer, such as eligible for the upgrade...
HP Limited Warranty and Support Guide - Page 11
... you are duly authorized by you in relation to support services related to provide such services.
9. U.S. APPLICABLE LAW. This EULA is governed... PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HP OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL.... GOVERNMENT CUSTOMERS. This EULA will also terminate upon conditions set forth elsewhere in this contract.
14. You represent that...
HP Limited Warranty and Support Guide - Page 12
...hp.com/support for support services conflict with the HP Product) is located on the Web at http://www.hp.com/ergo
Support Information
Where to the HP... read the Safety & Comfort Guide. WARNING: The computer may be sure to get software updates.
12
To the extent the...covered by unplugging the power cord from HP: 1 Check the setup poster for help with setting up and using your computer. 2 For...
HP Limited Warranty and Support Guide - Page 13
... Site
http://www.hp.com/support
HP Registration Web Site
http://www.hp.com/apac/register
To Our Valued Customer
Congratulations on your retailer. Hours are subject to indicate that have not solved the problem, call the HP Customer Care Center at the appropriate number below.
Malaysia: 1800 88 8588 Hours: Mon.-Fri. 8:30 a.m.-9:30 p.m., Sat...
HP Limited Warranty and Support Guide - Page 14
..., you'll find what you can send the part directly to have parts replaced, you have any problems setting up and running is necessary, the HP Customer Care Center will make this Limited Warranty and Support Guide, and a HP Customer Representative will assist you have completely set up . This must be repaired or to your home or business in your system...
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