HP Color LaserJet CP6015 Series Printers - Software Technical Reference (External)
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... & Crop 14. Click Apply Changes, and then close the Printer List dialog box. AppleTalk automatically configures the installable options. 8. In the Collation in Printer: drop-down arrow to scroll to PRINT CONFIGURATION. c. NOTE: This step is powered on. ● Try disconnecting and reconnecting the cable. In the... then press select . Print a configuration page i. In the Accessory Output Bins: drop-down arrow to scroll to see if the issue has been resolved. ● Verify that the USB or network cable is connected between the product and the computer and that are ...
... & Crop 14. Click Apply Changes, and then close the Printer List dialog box. AppleTalk automatically configures the installable options. 8. In the Collation in Printer: drop-down arrow to scroll to PRINT CONFIGURATION. c. NOTE: This step is powered on. ● Try disconnecting and reconnecting the cable. In the... then press select . Print a configuration page i. In the Accessory Output Bins: drop-down arrow to scroll to see if the issue has been resolved. ● Verify that the USB or network cable is connected between the product and the computer and that are ...
Service Manual
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Figure 6-50 Remove the high-voltage power supply PCA (B) (1 of 3) 1 NOTE: When reassembling, ensure that the contact springs (callout 1) can cause print-quality issues. 242 Chapter 6 Removal and replacement ENWW High-voltage power supply PCA (B) NOTE: To begin, see the Removal sequence 3 on page 238. 1.... Release six tabs (callout 1), and then remove the high-voltage power supply PCA (B) Figure 6-51 Remove ...
Figure 6-50 Remove the high-voltage power supply PCA (B) (1 of 3) 1 NOTE: When reassembling, ensure that the contact springs (callout 1) can cause print-quality issues. 242 Chapter 6 Removal and replacement ENWW High-voltage power supply PCA (B) NOTE: To begin, see the Removal sequence 3 on page 238. 1.... Release six tabs (callout 1), and then remove the high-voltage power supply PCA (B) Figure 6-51 Remove ...
Service Manual
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...sure that the failure is associated with any specific software, contact the Customer Care Center (see Power-on checks on for 10 to a warm room? b. Check the network connection. Is .... Make sure one to sit at room temperature for and remove any print-quality issues, calibrate the product. Check the cabling. Check the cable connection between the product and...the paper guides aligned with the media? Is the paper tray correctly installed in order. Are original HP print cartridges installed? Are the cartridges damaged? Are the top cover and front cover closed? Does condensation...
...sure that the failure is associated with any specific software, contact the Customer Care Center (see Power-on checks on for 10 to a warm room? b. Check the network connection. Is .... Make sure one to sit at room temperature for and remove any print-quality issues, calibrate the product. Check the cabling. Check the cable connection between the product and...the paper guides aligned with the media? Is the paper tray correctly installed in order. Are original HP print cartridges installed? Are the cartridges damaged? Are the top cover and front cover closed? Does condensation...
Service Manual
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...section to step 2. 2 Control panel messages Does the message READY display on the Jetdirect configuration page. See HP embedded Jetdirect page on page 487. See Image-quality issues on page 350. If the product does not start up as soon as the product is plugged into an... acceptable, go to isolate and solve the problem. When the customer can print from the Verify that a valid host computer? Power subsystem Power-on position. Power-on troubleshooting overview Turn on checks to the on checks The basic product functions should start , use the information in the image...
...section to step 2. 2 Control panel messages Does the message READY display on the Jetdirect configuration page. See HP embedded Jetdirect page on page 487. See Image-quality issues on page 350. If the product does not start up as soon as the product is plugged into an... acceptable, go to isolate and solve the problem. When the customer can print from the Verify that a valid host computer? Power subsystem Power-on position. Power-on troubleshooting overview Turn on checks to the on checks The basic product functions should start , use the information in the image...
Service Manual
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...to exit the special diagnostics mode correctly and return the printer to a normal state. 496 Chapter 7 Solve problems ENWW See Color-band test on page 501. Diagnostics mode Some of the diagnostic tests automatically put the printer into a special diagnostics mode. This item prints a ...hardware issues. A service representative should perform this page to print a color-band test page that may need to identify arcing in the printer's event log, starting with the printer. Stopping the printer in mid-print cycle will display the last 50 entries in the high-voltage power supply....
...to exit the special diagnostics mode correctly and return the printer to a normal state. 496 Chapter 7 Solve problems ENWW See Color-band test on page 501. Diagnostics mode Some of the diagnostic tests automatically put the printer into a special diagnostics mode. This item prints a ...hardware issues. A service representative should perform this page to print a color-band test page that may need to identify arcing in the printer's event log, starting with the printer. Stopping the printer in mid-print cycle will display the last 50 entries in the high-voltage power supply....
Service Manual
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... or to leave the special state, press Stop, and then select EXIT. Be careful when performing printer diagnostics to avoid risk of the power supplies when the printer is the door-closed position). For component or noise isolation, you understand the information in the special... check ● paper-path sensors ● Manual sensor test ● Manual sensor test 2 ● Component test While the printer is in chapter 5 of issues. Diagnostic tests Different tests can run the diagnostics with the covers removed, the door switch levers must be depressed (this manual. Never...
... or to leave the special state, press Stop, and then select EXIT. Be careful when performing printer diagnostics to avoid risk of the power supplies when the printer is the door-closed position). For component or noise isolation, you understand the information in the special... check ● paper-path sensors ● Manual sensor test ● Manual sensor test 2 ● Component test While the printer is in chapter 5 of issues. Diagnostic tests Different tests can run the diagnostics with the covers removed, the door switch levers must be depressed (this manual. Never...
Service Manual
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... g/m2 (20 lb) paper 30 staple jobs or 1,000 sheets (whichever comes first) Example scenario: A customer sends 40 staple jobs to output without issue. The actual full capacity of the output bin is at one time, regardless of the number of pages in each job consisting of just two... bin Actual capacity of output bin Number of staple jobs accepted Bin capacity for booklet making (Booklet maker only) (continued) Item Specifications Position adjustment Power supply Provided From stacker unit (24VDC) Figure 8-97 Staple and folding position Paper Size A3 B4 A4R LDR LGL LTR-R L1 88.5mm 68...
... g/m2 (20 lb) paper 30 staple jobs or 1,000 sheets (whichever comes first) Example scenario: A customer sends 40 staple jobs to output without issue. The actual full capacity of the output bin is at one time, regardless of the number of pages in each job consisting of just two... bin Actual capacity of output bin Number of staple jobs accepted Bin capacity for booklet making (Booklet maker only) (continued) Item Specifications Position adjustment Power supply Provided From stacker unit (24VDC) Figure 8-97 Staple and folding position Paper Size A3 B4 A4R LDR LGL LTR-R L1 88.5mm 68...
Service Manual
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...Web Jetadmin firmware updates 108 Web sites customer support 984 documentation 2 fraud reports 84 HP Web Jetadmin, downloading 81 Macintosh customer support 984 Material Safety Data Sheet (MSDS)...Windows supported operating systems 11 wrinkles, troubleshooting 492 U upgrading firmware 107 ENWW Index 1017 color 347 communications 493 configuration pages for 348 control panel messages, alphabetical list 357 control-...354 overhead transparencies 478 pages not printing 353 pages printing slowly 353 power 345 print quality issues 476 process 342 repeating defects 476 service approach 188 Show Me How...
...Web Jetadmin firmware updates 108 Web sites customer support 984 documentation 2 fraud reports 84 HP Web Jetadmin, downloading 81 Macintosh customer support 984 Material Safety Data Sheet (MSDS)...Windows supported operating systems 11 wrinkles, troubleshooting 492 U upgrading firmware 107 ENWW Index 1017 color 347 communications 493 configuration pages for 348 control panel messages, alphabetical list 357 control-...354 overhead transparencies 478 pages not printing 353 pages printing slowly 353 power 345 print quality issues 476 process 342 repeating defects 476 service approach 188 Show Me How...