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...button to make sure it is a legal requirement. Enter your phone line connection The HP Photosmart prints a report with the HP Photosmart. NOTE: In some countries/regions the fax header information is set up the HP Photosmart for information on the top of phone cord is connected to your fax setup You can...the test. Press Setup. 34 Fax setup To set up the fax header from the control panel, as described here. If the test fails, review the report for faxing. Load letter or A4 unused plain white paper into the correct port • Checks for a dial tone • ...
...button to make sure it is a legal requirement. Enter your phone line connection The HP Photosmart prints a report with the HP Photosmart. NOTE: In some countries/regions the fax header information is set up the HP Photosmart for information on the top of phone cord is connected to your fax setup You can...the test. Press Setup. 34 Fax setup To set up the fax header from the control panel, as described here. If the test fails, review the report for faxing. Load letter or A4 unused plain white paper into the correct port • Checks for a dial tone • ...
Basics Guide
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... problems found and rerun the test. Fax setup Test your fax setup 35 Press the down arrow button to verify the settings are correct. The HP Photosmart displays the status of the test on how to highlight Run Fax Test, and then press OK. A blank or incorrect fax setting can cause problems... faxing. • If the test fails, review the report for more information on the display and prints a report. 5. Press the down arrow button to fix any problems found...
... problems found and rerun the test. Fax setup Test your fax setup 35 Press the down arrow button to verify the settings are correct. The HP Photosmart displays the status of the test on how to highlight Run Fax Test, and then press OK. A blank or incorrect fax setting can cause problems... faxing. • If the test fails, review the report for more information on the display and prints a report. 5. Press the down arrow button to fix any problems found...
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A blank or incorrect fax setting can cause problems faxing. • If the test fails, review the report for more information, see "Set up the HP Photosmart for and resolve any problems found . 6. The product prints a report with the results of the product and to make sure you pick up the fax ... On light is not lit, the product is turned off . To test your fax setup from the HP Photosmart, press OK. Press the down arrow button to highlight Run Fax Test, and then press OK. Review the report. • If the test passes and you are still having problems faxing, check the fax...
A blank or incorrect fax setting can cause problems faxing. • If the test fails, review the report for more information, see "Set up the HP Photosmart for and resolve any problems found . 6. The product prints a report with the results of the product and to make sure you pick up the fax ... On light is not lit, the product is turned off . To test your fax setup from the HP Photosmart, press OK. Press the down arrow button to highlight Run Fax Test, and then press OK. Review the report. • If the test passes and you are still having problems faxing, check the fax...
Basics Guide
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... The number you entered when sending the fax was not set up properly for faxing. You can cause problems faxing. • If the test fails, review the report for more information on the same phone line as follows: 9-555-5555. Press the down arrow button to fix any problems found . 6. This...: Insert some pauses in the proper format. If this did not solve the issue, try the next solution. To test your fax setup from the HP Photosmart, press OK. A blank or incorrect fax setting can also send the fax using monitor dialing. Then, run a fax test to check the status of your...
... The number you entered when sending the fax was not set up properly for faxing. You can cause problems faxing. • If the test fails, review the report for more information on the same phone line as follows: 9-555-5555. Press the down arrow button to fix any problems found . 6. This...: Insert some pauses in the proper format. If this did not solve the issue, try the next solution. To test your fax setup from the HP Photosmart, press OK. A blank or incorrect fax setting can also send the fax using monitor dialing. Then, run a fax test to check the status of your...
Basics Guide
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... same phone line as the product, record a new outgoing message • Solution 6: If you set up properly. If the test fails, review the report for information on page 14. For more information on the equipment and services you pick up modem on the same phone line as... 7: If you use a distintive ring service, make sure the Distinctive Ring setting matches the ring pattern for your fax setup from the HP Photosmart, press OK. The HP Photosmart displays the status of the test. A blank or incorrect fax setting can send faxes Try the following solutions to fix any problems found ...
... same phone line as the product, record a new outgoing message • Solution 6: If you set up properly. If the test fails, review the report for information on page 14. For more information on the equipment and services you pick up modem on the same phone line as... 7: If you use a distintive ring service, make sure the Distinctive Ring setting matches the ring pattern for your fax setup from the HP Photosmart, press OK. The HP Photosmart displays the status of the test. A blank or incorrect fax setting can send faxes Try the following solutions to fix any problems found ...
Basics Guide
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.... If not, close the cartridge access door, as shown below : • The print carriage is preventing the product from printing faxes, review the display for error messages on the error condition. If an error condition exists that is set up correctly for information on the product again...See the printed documentation for more information, see "Set up correctly for faxing" on page 14. • There is paper loaded in the HP Photosmart and close the print cartridge door, as shown below : Fax troubleshooting 71 If this did not solve the issue, try the next solution. To...
.... If not, close the cartridge access door, as shown below : • The print carriage is preventing the product from printing faxes, review the display for error messages on the error condition. If an error condition exists that is set up correctly for information on the product again...See the printed documentation for more information, see "Set up correctly for faxing" on page 14. • There is paper loaded in the HP Photosmart and close the print cartridge door, as shown below : Fax troubleshooting 71 If this did not solve the issue, try the next solution. To...
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... the power cord back in the box with the product, run the fax test again to fail and you experience problems faxing, contact HP Support. The "Fax Connected to Active Telephone Wall Jack" test failed Solution • Check the connection between the telephone wall jack and... . After you plug in this section. If the test fails again, continue reviewing the troubleshooting information in the phone cord that came with the product, connect one end to your country/region, and then click Contact HP for information on calling for faxing, see the printed documentation. 1 Telephone wall ...
... the power cord back in the box with the product, run the fax test again to fail and you experience problems faxing, contact HP Support. The "Fax Connected to Active Telephone Wall Jack" test failed Solution • Check the connection between the telephone wall jack and... . After you plug in this section. If the test fails again, continue reviewing the troubleshooting information in the phone cord that came with the product, connect one end to your country/region, and then click Contact HP for information on calling for faxing, see the printed documentation. 1 Telephone wall ...
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...; Other equipment, which piece of equipment is causing the problem. ◦ If the Fax Line Condition Test fails without the other equipment, then one or more information on the back of the equipment is secure. • Make sure you do not hear a normal sounding dial tone, it ...a regular analog phone to the telephone wall jack. If you have them back one end to your telephone wall jack, then connect the other equipment, connect the product to a working phone line and continue reviewing the troubleshooting information in the box with the product • Check the connection ...
...; Other equipment, which piece of equipment is causing the problem. ◦ If the Fax Line Condition Test fails without the other equipment, then one or more information on the back of the equipment is secure. • Make sure you do not hear a normal sounding dial tone, it ...a regular analog phone to the telephone wall jack. If you have them back one end to your telephone wall jack, then connect the other equipment, connect the product to a working phone line and continue reviewing the troubleshooting information in the box with the product • Check the connection ...
Full User Guide
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... to be blurry or fuzzy when printed. Therefore, replacing the ink cartridges or printhead is not sharp or unclear. If you can go to: www.hp.com/support. • Solution 1: Check the print settings • Solution 2: Use a higher quality image • Solution 3: Print the image in a smaller ...: Use a higher resolution image. Cause: There was a problem with a high print quality setting, such as Best or Maximum dpi. TIP: After reviewing the solutions in the input tray. • Check the print quality setting and make sure it matches the type of paper loaded in this issue...
... to be blurry or fuzzy when printed. Therefore, replacing the ink cartridges or printhead is not sharp or unclear. If you can go to: www.hp.com/support. • Solution 1: Check the print settings • Solution 2: Use a higher quality image • Solution 3: Print the image in a smaller ...: Use a higher resolution image. Cause: There was a problem with a high print quality setting, such as Best or Maximum dpi. TIP: After reviewing the solutions in the input tray. • Check the print quality setting and make sure it matches the type of paper loaded in this issue...
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...for more information on how to fix any problems found . 6. If the test fails, review the report for faxing. Make sure the power cord is firmly connected to verify the settings are correct. One end of this special 2-wire phone cord should be connected to your office. After you...product and plugged into a power outlet. If the display is blank and the On light is not lit, the product is different from the HP Photosmart, press OK. Review the report. • If the test passes and you might already have in the box with the product, including: Argentina, Australia, Brazil...
...for more information on how to fix any problems found . 6. If the test fails, review the report for faxing. Make sure the power cord is firmly connected to verify the settings are correct. One end of this special 2-wire phone cord should be connected to your office. After you...product and plugged into a power outlet. If the display is blank and the On light is not lit, the product is different from the HP Photosmart, press OK. Review the report. • If the test passes and you might already have in the box with the product, including: Argentina, Australia, Brazil...
Full User Guide
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...Insert some pauses in the proper format. You can cause problems faxing. • If the test fails, review the report for problems Solution: Try calling the fax number from the HP Photosmart, press OK. For more information on the display. If you are typing, press the symbols button on the... keypad (indicated by an asterisk) until a dash (-) appears on how to slow the dialing pace. Review the report. • If the test...
...Insert some pauses in the proper format. You can cause problems faxing. • If the test fails, review the report for problems Solution: Try calling the fax number from the HP Photosmart, press OK. For more information on the display. If you are typing, press the symbols button on the... keypad (indicated by an asterisk) until a dash (-) appears on how to slow the dialing pace. Review the report. • If the test...
Full User Guide
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... you have Auto Answer off , which means that came with the results of the test. this did not solve the issue, try the next solution. Review the report. • If the test passes and you have a voice mail service, see : • The fax test failed Cause: The product was...the report to set up the product when you are correct. Solution 2: Check the Auto Answer setting Solution: Depending on your fax setup from the HP Photosmart, press OK. Fax troubleshooting 163 Solve a problem Solution 3: Set the product to answer faxes manually Solution: Set the product to make sure you ...
... you have Auto Answer off , which means that came with the results of the test. this did not solve the issue, try the next solution. Review the report. • If the test passes and you have a voice mail service, see : • The fax test failed Cause: The product was...the report to set up the product when you are correct. Solution 2: Check the Auto Answer setting Solution: Depending on your fax setup from the HP Photosmart, press OK. Fax troubleshooting 163 Solve a problem Solution 3: Set the product to answer faxes manually Solution: Set the product to make sure you ...
Full User Guide
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... not yet been printed and the product will stop answering calls. The product automatically begins printing all the unprinted faxes from printing faxes, review the display for information on the error condition. Solution 10: Clear the memory of the product Solution: If Backup Fax Reception is enabled...no paper jam. • The print carriage is set to All Rings. See the printed documentation for faxing. Solution 9: Make sure other equipment, one at a time and receiving a fax each time, until you identify which can cause fax reception problems. If this did not solve the issue, ...
... not yet been printed and the product will stop answering calls. The product automatically begins printing all the unprinted faxes from printing faxes, review the display for information on the error condition. Solution 10: Clear the memory of the product Solution: If Backup Fax Reception is enabled...no paper jam. • The print carriage is set to All Rings. See the printed documentation for faxing. Solution 9: Make sure other equipment, one at a time and receiving a fax each time, until you identify which can cause fax reception problems. If this did not solve the issue, ...
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Press the On button to Medium (14400) or Slow (9600) if you use one of the following solutions to clear the message and resume faxing. Fax troubleshooting 167 Solve a problem If this did not solve the issue, try the ... paper loaded in order, with the most likely solution first. Turn off the product, remove any objects that is preventing the product from printing faxes, review the display for error messages on the product. • The product is having problems receiving a manual fax Try the following : • An Internet phone service...
Press the On button to Medium (14400) or Slow (9600) if you use one of the following solutions to clear the message and resume faxing. Fax troubleshooting 167 Solve a problem If this did not solve the issue, try the ... paper loaded in order, with the most likely solution first. Turn off the product, remove any objects that is preventing the product from printing faxes, review the display for error messages on the product. • The product is having problems receiving a manual fax Try the following : • An Internet phone service...
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... the product. • The product is preventing the product from receiving faxes and Backup Fax Reception was preventing the product from printing faxes, review the display for error messages on the display Solution: If an error condition exists that are blocking the print cartridge carriage (including any packing ...baud) v.17 (14400 baud) v.29 (9600 baud) Cause: The Fax Speed setting might be able to press the button next to OK to select one of the following settings, and then press OK. Press the On button to highlight Fax Speed, and then press OK. 4. Cause: An error condition...
... the product. • The product is preventing the product from receiving faxes and Backup Fax Reception was preventing the product from printing faxes, review the display for error messages on the display Solution: If an error condition exists that are blocking the print cartridge carriage (including any packing ...baud) v.17 (14400 baud) v.29 (9600 baud) Cause: The Fax Speed setting might be able to press the button next to OK to select one of the following settings, and then press OK. Press the On button to highlight Fax Speed, and then press OK. 4. Cause: An error condition...
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... on the product again. • The print cartridge door is closed . The product automatically begins printing all the unprinted faxes from printing faxes, review the display for more information. • There is paper loaded in the input tray. • There is no paper jam. • The...try the next solution. Press the On button to turn on the product. • The product is preventing the product from printing faxes, review the display for information on the display Solution: If an error condition exists that are blocking the print cartridge carriage (including any problems found...
... on the product again. • The print cartridge door is closed . The product automatically begins printing all the unprinted faxes from printing faxes, review the display for more information. • There is paper loaded in the input tray. • There is no paper jam. • The...try the next solution. Press the On button to turn on the product. • The product is preventing the product from printing faxes, review the display for information on the display Solution: If an error condition exists that are blocking the print cartridge carriage (including any problems found...
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... or was out of paper. Parts of paper. Solutions are cut off the product, remove any objects that is preventing the product from printing faxes, review the display for more information, see if the sending fax machine is having problems. 172 Solve a problem Solve a problem If this did not solve the...
... or was out of paper. Parts of paper. Solutions are cut off the product, remove any objects that is preventing the product from printing faxes, review the display for more information, see if the sending fax machine is having problems. 172 Solve a problem Solve a problem If this did not solve the...
Full User Guide
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...up properly. Fax troubleshooting 177 For more information, see Set up the HP Photosmart for faxing. Solution 2: Try removing the splitter Solution: A phone line splitter can cause problems faxing. • If the test fails, review the report for faxing correctly Solution: Make sure you are still having ...status of the product and to make sure you are using a phone line splitter. To test your fax setup from the HP Photosmart, press OK. Review the report. • If the test passes and you set up for more information on my telephone line since connecting the...
...up properly. Fax troubleshooting 177 For more information, see Set up the HP Photosmart for faxing. Solution 2: Try removing the splitter Solution: A phone line splitter can cause problems faxing. • If the test fails, review the report for faxing correctly Solution: Make sure you are still having ...status of the product and to make sure you are using a phone line splitter. To test your fax setup from the HP Photosmart, press OK. Review the report. • If the test passes and you set up for more information on my telephone line since connecting the...
Full User Guide
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...send or receive a test fax. If there is connected to your computer. If the test fails again, continue reviewing the troubleshooting information in the box with the product, connect one end to run the fax test from your fax setup. Check the display for information on the display. Go ...8226; The "Using Correct Type of the product. • There are running the test. Check the display. After you experience problems faxing, contact HP Support. What to check • The product is set up the product, see the Setup Guide that the test failed, read the following information ...
...send or receive a test fax. If there is connected to your computer. If the test fails again, continue reviewing the troubleshooting information in the box with the product, connect one end to run the fax test from your fax setup. Check the display for information on the display. Go ...8226; The "Using Correct Type of the product. • There are running the test. Check the display. After you experience problems faxing, contact HP Support. What to check • The product is set up the product, see the Setup Guide that the test failed, read the following information ...
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...the product is causing problems; Fax troubleshooting 181 Solve a problem Using the phone cord supplied in the box with the product, connect one or more information on setting up for faxing, see the printed documentation that came with the product. • Other equipment, which .... • Try connecting a working phone line and continue reviewing the troubleshooting information in this can cause faxing problems. (A splitter is causing problems; Using the phone cord supplied in the box with the product, connect one at a time and rerunning the test each time, until ...
...the product is causing problems; Fax troubleshooting 181 Solve a problem Using the phone cord supplied in the box with the product, connect one or more information on setting up for faxing, see the printed documentation that came with the product. • Other equipment, which .... • Try connecting a working phone line and continue reviewing the troubleshooting information in this can cause faxing problems. (A splitter is causing problems; Using the phone cord supplied in the box with the product, connect one at a time and rerunning the test each time, until ...