User Guide
Page 10
... 147 To clean the printheads 147 To clean the printhead contacts manually 147 To replace the printheads 150 Store printing supplies ...152 Store ink cartridges ...152 Store printheads ...152 Clean the device ...152 Clean the scanner glass 153 Clean the automatic document feeder (ADF 153 Clean...page, then ejects the paper 162 Poor print quality and unexpected printouts 162 Poor quality printouts ...162 Meaningless characters print 163 Ink is smearing ...163 Ink is not filling the text or graphics completely 164 Output is faded or dull colored 164 Colors are printing as black and...
... 147 To clean the printheads 147 To clean the printhead contacts manually 147 To replace the printheads 150 Store printing supplies ...152 Store ink cartridges ...152 Store printheads ...152 Clean the device ...152 Clean the scanner glass 153 Clean the automatic document feeder (ADF 153 Clean...page, then ejects the paper 162 Poor print quality and unexpected printouts 162 Poor quality printouts ...162 Meaningless characters print 163 Ink is smearing ...163 Ink is not filling the text or graphics completely 164 Output is faded or dull colored 164 Colors are printing as black and...
User Guide
Page 11
... 190 Solve wireless problems 191 Clear jams ...192 Clear a jam in the device 193 Clear jams in the ADF ...195 Tips for avoiding jams ...197 A HP supplies and accessories Order printing supplies online 198 Accessories ...198 Supplies ...198 Ink cartridges ...198 Printheads ...199 HP media ...199 B Support and warranty Obtain electronic support ...200 7
... 190 Solve wireless problems 191 Clear jams ...192 Clear a jam in the device 193 Clear jams in the ADF ...195 Tips for avoiding jams ...197 A HP supplies and accessories Order printing supplies online 198 Accessories ...198 Supplies ...198 Ink cartridges ...198 Printheads ...199 HP media ...199 B Support and warranty Obtain electronic support ...200 7
User Guide
Page 12
Obtain HP telephone support 200 Before you call ...200 Telephone support numbers 201 Hewlett-Packard limited warranty statement 203 Prepare the device for wireless products 219 Notice ... statement (Korea) ...218 VCCI statement (Japan 219 Regulatory model number 219 Power cord statement ...219 LED classification ...219 Regulatory information for shipment 204 Remove the ink cartridges and printheads before shipment 204 Remove the control-panel faceplate 205 Pack the device ...206 C Device specifications Physical specifications ...208 Product features and capacities...
Obtain HP telephone support 200 Before you call ...200 Telephone support numbers 201 Hewlett-Packard limited warranty statement 203 Prepare the device for wireless products 219 Notice ... statement (Korea) ...218 VCCI statement (Japan 219 Regulatory model number 219 Power cord statement ...219 LED classification ...219 Regulatory information for shipment 204 Remove the ink cartridges and printheads before shipment 204 Remove the control-panel faceplate 205 Pack the device ...206 C Device specifications Physical specifications ...208 Product features and capacities...
User Guide
Page 15
... you decide whether to run any standard Web browser or through the Toolbox (Windows). Available through any maintenance tools to contact HP. For more information, see Monitor the device. • Device information: • Product name • Model number For more... the print quality diagnostic page. For more information, see Obtain HP telephone support. During the warranty period, this support is often free of pages printed from the trays and accessories • Ink levels • Printhead health status Provides network configuration information. Provides...
... you decide whether to run any standard Web browser or through the Toolbox (Windows). Available through any maintenance tools to contact HP. For more information, see Monitor the device. • Device information: • Product name • Model number For more... the print quality diagnostic page. For more information, see Obtain HP telephone support. During the warranty period, this support is often free of pages printed from the trays and accessories • Ink levels • Printhead health status Provides network configuration information. Provides...
User Guide
Page 18
Chapter 1 Printing supplies area 1 Ink cartridge door 2 Ink cartridges 3 Print-carriage access door 4 Printheads 5 Printhead latch Memory card slots 1 CompactFlash (types I and II) 2 Secure Digital, MultimediaCard (MMC), Secure MMC 3 xD 4 Memory Stick, Magic Gate Memory Stick, Memory Stick Duo, Memory Stick Pro 5 Front universal serial bus (USB) port (PictBridge-enabled) 14 Get started
Chapter 1 Printing supplies area 1 Ink cartridge door 2 Ink cartridges 3 Print-carriage access door 4 Printheads 5 Printhead latch Memory card slots 1 CompactFlash (types I and II) 2 Secure Digital, MultimediaCard (MMC), Secure MMC 3 xD 4 Memory Stick, Magic Gate Memory Stick, Memory Stick Duo, Memory Stick Pro 5 Front universal serial bus (USB) port (PictBridge-enabled) 14 Get started
User Guide
Page 22
... the amount of the icons appear only if your device has network capability. The color of the icon corresponds to the color of the ink cartridge, and the fill level of the icon corresponds to the fill level of curved lines. Shows that an unknown... communication (some models.) For more information, see Set up Bluetooth, see Accessories. This icon might appear if an ink cartridge contains non-HP ink. The signal strength is indicated by the number of the ink cartridge. Chapter 1 Color display NOTE: This type of display is available on some models only). The following icons...
... the amount of the icons appear only if your device has network capability. The color of the icon corresponds to the color of the ink cartridge, and the fill level of the icon corresponds to the fill level of curved lines. Shows that an unknown... communication (some models.) For more information, see Set up Bluetooth, see Accessories. This icon might appear if an ink cartridge contains non-HP ink. The signal strength is indicated by the number of the ink cartridge. Chapter 1 Color display NOTE: This type of display is available on some models only). The following icons...
User Guide
Page 29
...server. These messages appear until you of events that some action must be cleared by a blinking red Attention light. For more information, see HP Instant Support. • Transferring to a computer • Selecting a proof sheet Control-panel message types This section contains the following topics: ... messages • Error messages • Critical error messages Status messages Status messages reflect the current state of a warning message is CYAN INK LOW. They inform you of a device failure. If the error message shows an error code, press the Power button to turn it...
...server. These messages appear until you of events that some action must be cleared by a blinking red Attention light. For more information, see HP Instant Support. • Transferring to a computer • Selecting a proof sheet Control-panel message types This section contains the following topics: ... messages • Error messages • Critical error messages Status messages Status messages reflect the current state of a warning message is CYAN INK LOW. They inform you of a device failure. If the error message shows an error code, press the Power button to turn it...
User Guide
Page 31
... send faxes, import documents, and perform maintenance procedures such as the launching pad for the HP photo and imaging software and services. Regardless, the entry point serves as checking the ink levels for that are associated with your product's name. To correct this, use the Control ...Panel in the HP Photosmart Studio software vary depending on the selected device. TIP: When the HP Photosmart Studio software is opened, you can...
... send faxes, import documents, and perform maintenance procedures such as the launching pad for the HP photo and imaging software and services. Regardless, the entry point serves as checking the ink levels for that are associated with your product's name. To correct this, use the Control ...Panel in the HP Photosmart Studio software vary depending on the selected device. TIP: When the HP Photosmart Studio software is opened, you can...
User Guide
Page 36
... the folds are sharply creased. • Load envelopes with cutouts or perforations • Media that is heavily textured, embossed, or does not accept ink well • Media that is too lightweight or stretches easily Cards and envelopes • Avoid envelopes that have a very slick finish, self-stick ...adhesives, clasps, or windows. Select print media The device is designed to test a variety of media at www.hp.com for optimum print quality. Tray 2 is best to hold only plain paper. • Do not overload the trays. Tips for supported media. ...
... the folds are sharply creased. • Load envelopes with cutouts or perforations • Media that is heavily textured, embossed, or does not accept ink well • Media that is too lightweight or stretches easily Cards and envelopes • Avoid envelopes that have a very slick finish, self-stick ...adhesives, clasps, or windows. Select print media The device is designed to test a variety of media at www.hp.com for optimum print quality. Tray 2 is best to hold only plain paper. • Do not overload the trays. Tips for supported media. ...
User Guide
Page 37
...) Tray 1 Tray 2 Duplexer ADF Select print media 33 Transparencies • Insert transparencies with some models. This mode provides longer drying time and ensures that the ink dries completely before printing the document. Understand specifications for supported media Use the Understand supported sizes and Understand supported media types and weights tables to...
...) Tray 1 Tray 2 Duplexer ADF Select print media 33 Transparencies • Insert transparencies with some models. This mode provides longer drying time and ensures that the ink dries completely before printing the document. Understand specifications for supported media Use the Understand supported sizes and Understand supported media types and weights tables to...
User Guide
Page 52
...printing drop-down . • For auto-duplexing, when printing finishes on one side of the media, the device holds the media and pauses while the ink dries. Clearing this option might occur with these media types. • Several kinds of media require a specific orientation when you want the binding. With...) You can print on both sides of supported custom-sized media by turning the media over and feeding it into the device again. Once the ink dries, the media is pulled back into the device again. • Guidelines for printing on both sides of a page • To perform duplexing ...
...printing drop-down . • For auto-duplexing, when printing finishes on one side of the media, the device holds the media and pauses while the ink dries. Clearing this option might occur with these media types. • Several kinds of media require a specific orientation when you want the binding. With...) You can print on both sides of supported custom-sized media by turning the media over and feeding it into the device again. Once the ink dries, the media is pulled back into the device again. • Guidelines for printing on both sides of a page • To perform duplexing ...
User Guide
Page 70
... selection menu. 11. The Photosmart Express menu appears. b. When the photo you selected. Chapter 7 To edit the selected photo before printing and wasting paper and ink on potential mistakes. Press OK to Off. b. The Print Summary screen appears. 12. By default, the Date Stamp setting is highlighted. 2. Print Now Prints your...
... selection menu. 11. The Photosmart Express menu appears. b. When the photo you selected. Chapter 7 To edit the selected photo before printing and wasting paper and ink on potential mistakes. Press OK to Off. b. The Print Summary screen appears. 12. By default, the Date Stamp setting is highlighted. 2. Print Now Prints your...
User Guide
Page 71
... want to manually specify the type of the following options, and then press OK. To edit the selected photo before printing and wasting paper and ink on your settings before printing a. When you want to print. Press the arrow keys to highlight the size you press OK, the selected photo reappears...
... want to manually specify the type of the following options, and then press OK. To edit the selected photo before printing and wasting paper and ink on your settings before printing a. When you want to print. Press the arrow keys to highlight the size you press OK, the selected photo reappears...
User Guide
Page 87
...; Checks for more information on how to the device • Checks that the phone cord is connected to fix any problems found. Make sure the ink cartridges and printheads are correct. You can cause problems faxing. • If the test fails, review the report for an active phone line • Tests...
...; Checks for more information on how to the device • Checks that the phone cord is connected to fix any problems found. Make sure the ink cartridges and printheads are correct. You can cause problems faxing. • If the test fails, review the report for an active phone line • Tests...
User Guide
Page 91
... Information tab, and then click an option available on the left pane. • Ink cartridge and printhead status: Click the Information tab, and then click Ink Supplies in the left pane. • Accumulated ink and media usage: Click the Information tab, and then click Usage in the left... Toolbox (Windows) to view information Manage the device 87 (continued) If you want to display the Cartridge Details button. Ink cartridge information: Click the Estimated Ink Levels tab to view the inklevel information, and then scroll to ... Obtain information about the status of jobs that are ...
... Information tab, and then click an option available on the left pane. • Ink cartridge and printhead status: Click the Information tab, and then click Ink Supplies in the left pane. • Accumulated ink and media usage: Click the Information tab, and then click Usage in the left... Toolbox (Windows) to view information Manage the device 87 (continued) If you want to display the Cartridge Details button. Ink cartridge information: Click the Estimated Ink Levels tab to view the inklevel information, and then scroll to ... Obtain information about the status of jobs that are ...
User Guide
Page 92
HP Printer Utility (Mac OS) to do the following information.... Use this tool... Administer the device This section provides information about replacement ink cartridges and expirations dates. Actual ink volumes may vary. Ink cartridge information: Open the Information and Support panel and click Supplies Status. about administering the device and modifying settings. NOTE: The ink levels...
HP Printer Utility (Mac OS) to do the following information.... Use this tool... Administer the device This section provides information about replacement ink cartridges and expirations dates. Actual ink volumes may vary. Ink cartridge information: Open the Information and Support panel and click Supplies Status. about administering the device and modifying settings. NOTE: The ink levels...
User Guide
Page 95
...been configured for the device and gives you the ability to online ordering of device events (such as HP Instant Support, myPrintMileage. For more information, see HP Instant Support and myPrintMileage. Shows the settings that you to change device settings. NOTE: The Toolbox ... to other eservices. Toolbox (Windows) The Toolbox provides maintenance information about the device, its ink supplies and usage, and a log of supplies. To open the Toolbox • From the HP Solution Center, click the Settings menu, point to Print Settings, and then click Printer Toolbox...
...been configured for the device and gives you the ability to online ordering of device events (such as HP Instant Support, myPrintMileage. For more information, see HP Instant Support and myPrintMileage. Shows the settings that you to change device settings. NOTE: The Toolbox ... to other eservices. Toolbox (Windows) The Toolbox provides maintenance information about the device, its ink supplies and usage, and a log of supplies. To open the Toolbox • From the HP Solution Center, click the Settings menu, point to Print Settings, and then click Printer Toolbox...
User Guide
Page 96
... • Paper Handling: Allows you can call to set the tray lock and select a default tray (if Tray 2 is installed). Actual ink volumes may vary. • Shop Online: Provides access to a Web site from which you can order printing supplies for the device online. ... Support • HP printhead health • Print PQ (print quality) Diagnostic Page: Allows you to diagnose issues affecting the print quality of the installed ink cartridges. Printer Information: Provides a link to perform linefeed calibration. This page contains information about the device and the supplies....
... • Paper Handling: Allows you can call to set the tray lock and select a default tray (if Tray 2 is installed). Actual ink volumes may vary. • Shop Online: Provides access to a Web site from which you can order printing supplies for the device online. ... Support • HP printhead health • Print PQ (print quality) Diagnostic Page: Allows you to diagnose issues affecting the print quality of the installed ink cartridges. Printer Information: Provides a link to perform linefeed calibration. This page contains information about the device and the supplies....
User Guide
Page 97
...• Calibrate Linefeed: Allows you through cleaning the printheads. Use device management tools 93 Select hp, select Utilities, and then select HP Printer Selector. 4. HP Printer Utility panels Information and Support panel • Supplies Status: Shows the information about currently... installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement options. • Device Information:...
...• Calibrate Linefeed: Allows you through cleaning the printheads. Use device management tools 93 Select hp, select Utilities, and then select HP Printer Selector. 4. HP Printer Utility panels Information and Support panel • Supplies Status: Shows the information about currently... installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement options. • Device Information:...
User Guide
Page 98
... to information that are available for supplies), conducting remote diagnostics, and troubleshooting a wide variety of configured devices appears. HP Instant Support HP Instant Support is a Web-based management solution for remotely installing, configuring (both individually or in batch mode), monitoring...status (including levels for your device. • Managing ink and media usage (myPrintMileage): Helps you resolve error messages specific to go /webjetadmin. HP Instant Support checks the computer, and a list of HP and non-HP network peripherals. You can help you manage and forecast...
... to information that are available for supplies), conducting remote diagnostics, and troubleshooting a wide variety of configured devices appears. HP Instant Support HP Instant Support is a Web-based management solution for remotely installing, configuring (both individually or in batch mode), monitoring...status (including levels for your device. • Managing ink and media usage (myPrintMileage): Helps you resolve error messages specific to go /webjetadmin. HP Instant Support checks the computer, and a list of HP and non-HP network peripherals. You can help you manage and forecast...