Windows Help
Page 18
...HP All-in-One. • The How Do I? www.hp.com/support HP Photosmart Essential animations The HP Photosmart Essential animations are an interactive way to access the Readme file. Install the software to get help you have problems during setup, check the Setup Guide for troubleshooting information, or see "Troubleshooting" on using the HP All-in -One...information about resolving errors you can access a variety of the HP All-in-One. • The Troubleshooting topic provides information about setting up the HP All-in other publications. This Web site offers technical support,...
...HP All-in-One. • The How Do I? www.hp.com/support HP Photosmart Essential animations The HP Photosmart Essential animations are an interactive way to access the Readme file. Install the software to get help you have problems during setup, check the Setup Guide for troubleshooting information, or see "Troubleshooting" on using the HP All-in -One...information about resolving errors you can access a variety of the HP All-in-One. • The Troubleshooting topic provides information about setting up the HP All-in other publications. This Web site offers technical support,...
Windows Help
Page 154
...HP Photosmart Software When I insert the CD-ROM into my computer's CD-ROM drive, nothing happens Cause: The installation failed to solve any problems you select determines the paper sizes shown on the display about a paper jam or a blocked print head assembly Cause: The HP All-in -One.... I received a message on the display. The country/region you might encounter while setting up the HP All-in -One has a paper jam. Software installation troubleshooting 153 Troubleshooting Turn the HP All-in -One on the display or the computer ...
...HP Photosmart Software When I insert the CD-ROM into my computer's CD-ROM drive, nothing happens Cause: The installation failed to solve any problems you select determines the paper sizes shown on the display about a paper jam or a blocked print head assembly Cause: The HP All-in -One.... I received a message on the display. The country/region you might encounter while setting up the HP All-in -One has a paper jam. Software installation troubleshooting 153 Troubleshooting Turn the HP All-in -One on the display or the computer ...
Windows Help
Page 156
...provided when you installed the software that does not work properly if the files are asked whether you are deleted. Software installation troubleshooting 155 Troubleshooting To uninstall from your computer. For more information, see : "Uninstall and reinstall the software" on page 155 The registration... follow the directions on the screen. Do not connect the HP All-in-One to your computer until after you have several USB devices attached to Programs or All Programs, HP, Photosmart C8100 All-in -One from the Windows taskbar by the software installation screen, you might...
...provided when you installed the software that does not work properly if the files are asked whether you are deleted. Software installation troubleshooting 155 Troubleshooting To uninstall from your computer. For more information, see : "Uninstall and reinstall the software" on page 155 The registration... follow the directions on the screen. Do not connect the HP All-in-One to your computer until after you have several USB devices attached to Programs or All Programs, HP, Photosmart C8100 All-in -One from the Windows taskbar by the software installation screen, you might...
Windows Help
Page 157
... complete. 9. NOTE: It is not available in the Setup Guide that you might have reinstalled the software. 156 Troubleshooting Troubleshooting Follow the onscreen instructions. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Follow the onscreen instructions. 4. Follow the onscreen instructions and the instructions provided in the Setup Guide that came...
... complete. 9. NOTE: It is not available in the Setup Guide that you might have reinstalled the software. 156 Troubleshooting Troubleshooting Follow the onscreen instructions. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Follow the onscreen instructions. 4. Follow the onscreen instructions and the instructions provided in the Setup Guide that came...
Windows Help
Page 158
... instructions and the instructions provided in the Setup Guide that came with the HP All-in -One is plugged into the USB port on . Make sure the other end of the HP Allin-One. To install the HP Photosmart Software 1. Software installation troubleshooting 157 Troubleshooting When prompted, click Install More Software to the computer. Start the Setup program...
... instructions and the instructions provided in the Setup Guide that came with the HP All-in -One is plugged into the USB port on . Make sure the other end of the HP Allin-One. To install the HP Photosmart Software 1. Software installation troubleshooting 157 Troubleshooting When prompted, click Install More Software to the computer. Start the Setup program...
Windows Help
Page 175
...the power cord is firmly connected to turn on the HP All-in -One and plugged into a power outlet. Press the On button to the HP All-in -One. In the HP Photosmart Software, click Status. Solution: Turn the HP All-in -One. Click Status. In the HP Solution Center, click the device tab. 2. If ...the power cord back in, and then press the On button to ready. If it is not lit, the HP All-in the queue. 174 Troubleshooting Cause: The status of the HP All-in -One experienced an error. Solution: The printer driver status might have changed . Click Settings. 3. Cause: A deleted ...
...the power cord is firmly connected to turn on the HP All-in -One and plugged into a power outlet. Press the On button to the HP All-in -One. In the HP Photosmart Software, click Status. Solution: Turn the HP All-in -One. Click Status. In the HP Solution Center, click the device tab. 2. If ...the power cord back in, and then press the On button to ready. If it is not lit, the HP All-in the queue. 174 Troubleshooting Cause: The status of the HP All-in -One experienced an error. Solution: The printer driver status might have changed . Click Settings. 3. Cause: A deleted ...
Windows Help
Page 177
... any packing materials), and then turn the HP All-in -One has a paper jam. Troubleshooting If the connections are set to print the first page of the HP All-in the input tray. Solution: Clear the paper jam. In the HP Photosmart Software, click Status. Solution: Load paper in -One. For more information, see : "Load paper" on...
... any packing materials), and then turn the HP All-in -One has a paper jam. Troubleshooting If the connections are set to print the first page of the HP All-in the input tray. Solution: Clear the paper jam. In the HP Photosmart Software, click Status. Solution: Load paper in -One. For more information, see : "Load paper" on...
Windows Help
Page 182
...not transfer to the computer. Cause: The computer is plugged into your Memory card and front USB port troubleshooting 181 Troubleshooting Verify that came with the HP All-in -One is securely plugged into the appropriate slot until the Photo light turns on the back of the...that the USB cable is not properly connected to my computer Cause: The HP Photosmart Software is being accessed might be defective. Cause: The HP All-in -One. light remains solid. Solution: Install the HP Photosmart Software that the label side is installed, restart your computer. Make sure the...
...not transfer to the computer. Cause: The computer is plugged into your Memory card and front USB port troubleshooting 181 Troubleshooting Verify that came with the HP All-in -One is securely plugged into the appropriate slot until the Photo light turns on the back of the...that the USB cable is not properly connected to my computer Cause: The HP Photosmart Software is being accessed might be defective. Cause: The HP All-in -One. light remains solid. Solution: Install the HP Photosmart Software that the label side is installed, restart your computer. Make sure the...
Windows Help
Page 187
...are using HP Photosmart Essential, the Optical Character Recognition (OCR) software might not be installed on page 133 Cause: The scan document settings are not set correctly. If the OCR language does not match the language in -One is turned off 186 Troubleshooting Troubleshooting Solution: Select...The software that came with the HP All-in -One to your computer. The scan feature does not work Cause: The computer is not properly connected to the correct optical character recognition (OCR) language. Solution: Restart your computer. Copy troubleshooting Use this section to solve ...
...are using HP Photosmart Essential, the Optical Character Recognition (OCR) software might not be installed on page 133 Cause: The scan document settings are not set correctly. If the OCR language does not match the language in -One is turned off 186 Troubleshooting Troubleshooting Solution: Select...The software that came with the HP All-in -One to your computer. The scan feature does not work Cause: The computer is not properly connected to the correct optical character recognition (OCR) language. Solution: Restart your computer. Copy troubleshooting Use this section to solve ...
Windows Help
Page 194
... computer, try again. Errors 193 Troubleshooting Photos not found • File format not supported • Invalid file name • Supported file types for the HP All-in-One • File corrupted Error reading or writing the file Cause: The HP All-in -One, reattach the storage device to your...inserted CD/DVD are damaged. Solution: Wait until the drive has finished performing its operation, then try printing those files by using the HP Photosmart Software. The copies might not be damaged. If these solutions do not work , retake the photos with your computer, you typed the...
... computer, try again. Errors 193 Troubleshooting Photos not found • File format not supported • Invalid file name • Supported file types for the HP All-in-One • File corrupted Error reading or writing the file Cause: The HP All-in -One, reattach the storage device to your...inserted CD/DVD are damaged. Solution: Wait until the drive has finished performing its operation, then try printing those files by using the HP Photosmart Software. The copies might not be damaged. If these solutions do not work , retake the photos with your computer, you typed the...
Windows Help
Page 195
... not found Cause: There is not enough available memory on your computer, try printing those files by using the HP Photosmart Software. File format not supported Cause: The HP All-in -One software recognizes the following file formats: BMP, DCX, FPX, GIF, JPG, PCD, PCX, and TIF. Overwrite... in -One or try the task again. Solution: Open the file in another application, and save . Solution: Reinsert the memory card or storage device in the HP All-in a format that the images on the inserted memory card or attached storage device are corrupted. 194 Troubleshooting Troubleshooting Cause:...
... not found Cause: There is not enough available memory on your computer, try printing those files by using the HP Photosmart Software. File format not supported Cause: The HP All-in -One software recognizes the following file formats: BMP, DCX, FPX, GIF, JPG, PCD, PCX, and TIF. Overwrite... in -One or try the task again. Solution: Open the file in another application, and save . Solution: Reinsert the memory card or storage device in the HP All-in a format that the images on the inserted memory card or attached storage device are corrupted. 194 Troubleshooting Troubleshooting Cause:...
Windows Help
Page 231
... address (802.3 wired) 47 help menu 14 hostname 46, 53 HP Instant Share send a scan 118 HP Photosmart send images 101 I images crop 106 edit scanned 117 rotate 107 ... light 187 troubleshooting 186 country/region, set 19 crop borderless copy is wrong 189 fails 195 crop an original 128 crop photos 106 customer support HP Quick Exchange Service... (Japan) 214 Korea 214 warranty 211, 213 D damaged, ink cartridge 205 dark copy 187 darken copies 125 declaration of paper 200 reading or writing file 193 European Union Directive 2002/95/EC 222 recycling information 223 EWS. One...
... address (802.3 wired) 47 help menu 14 hostname 46, 53 HP Instant Share send a scan 118 HP Photosmart send images 101 I images crop 106 edit scanned 117 rotate 107 ... light 187 troubleshooting 186 country/region, set 19 crop borderless copy is wrong 189 fails 195 crop an original 128 crop photos 106 customer support HP Quick Exchange Service... (Japan) 214 Korea 214 warranty 211, 213 D damaged, ink cartridge 205 dark copy 187 darken copies 125 declaration of paper 200 reading or writing file 193 European Union Directive 2002/95/EC 222 recycling information 223 EWS. One...
Windows Help
Page 233
... 219 photos add a frame 106 add color effect 106 adjust brightness 106 crop 106 e-mail 101 edit scanned 117 flip horizontal 106 ink sprays 179 missing 193 print borderless 83 print on photo paper 83 remove red-eye 106 rotate 107 send using HP Photosmart 101 share 101 zoom 106 poor fax... iron-on transfers 90 labels 91 margins incorrect 177, 178 meaningless characters 175 multiple pages on one sheet 88 nothing happens 175 on photo paper 83 posters 92 preview 80 print options 76, 81 quality, troubleshoot 164, 165, 168, 170 reverse images 90 reversed page order 176 self-test report 131...
... 219 photos add a frame 106 add color effect 106 adjust brightness 106 crop 106 e-mail 101 edit scanned 117 flip horizontal 106 ink sprays 179 missing 193 print borderless 83 print on photo paper 83 remove red-eye 106 rotate 107 send using HP Photosmart 101 share 101 zoom 106 poor fax... iron-on transfers 90 labels 91 margins incorrect 177, 178 meaningless characters 175 multiple pages on one sheet 88 nothing happens 175 on photo paper 83 posters 92 preview 80 print options 76, 81 quality, troubleshoot 164, 165, 168, 170 reverse images 90 reversed page order 176 self-test report 131...
Windows Help
Page 234
...glass clean 133 scan to menu 13 security Bluetooth 52 network, WEP key 33, 36, 37, 39, 50, 51 troubleshoot 36 self-test report 131 send images using HP Photosmart Share scanned image 119 set print options 76, 81 settings country/region 19 language 19 network 40 restore defaults 42 setup menu... ink, fax 164 software application, print from 75 software installation reinstall 155 troubleshoot 153 uninstall 155 sound, adjust volume 20 speed copy 124 print 78 SSID troubleshoot 161 wireless setting 50 start copy black 11 start copy color 11 status, network 46 stop copy 130 print job 93 scan 119 Store...
...glass clean 133 scan to menu 13 security Bluetooth 52 network, WEP key 33, 36, 37, 39, 50, 51 troubleshoot 36 self-test report 131 send images using HP Photosmart Share scanned image 119 set print options 76, 81 settings country/region 19 language 19 network 40 restore defaults 42 setup menu... ink, fax 164 software application, print from 75 software installation reinstall 155 troubleshoot 153 uninstall 155 sound, adjust volume 20 speed copy 124 print 78 SSID troubleshoot 161 wireless setting 50 start copy black 11 start copy color 11 status, network 46 stop copy 130 print job 93 scan 119 Store...
Basics Guide
Page 4
...provides information for contacting HP support and ordering supplies. 1 HP All-in-One overview Use the HP All-in -One overview The onscreen Help details the full range of features and functions, including use of the HP Photosmart software that came with the HP All-in -One functions directly from a ...memory card, burning and labeling CD/DVDs, scanning documents, or making a copy. You can access many HP All-in -One. NOTE: This guide introduces basic operations and troubleshooting, as well as...
...provides information for contacting HP support and ordering supplies. 1 HP All-in-One overview Use the HP All-in -One overview The onscreen Help details the full range of features and functions, including use of the HP Photosmart software that came with the HP All-in -One functions directly from a ...memory card, burning and labeling CD/DVDs, scanning documents, or making a copy. You can access many HP All-in -One. NOTE: This guide introduces basic operations and troubleshooting, as well as...
Basics Guide
Page 31
... before restarting your software. Select HP Photosmart All-In-One Driver Software, and then click Change/Remove. Disconnect the HP All-in -One CD-ROM into your computer. 5. Hardware setup troubleshooting This section contains hardware troubleshooting information for the HP All-in -One software is connected to do so, you connected the HP All-in -One software. For support contact information...
... before restarting your software. Select HP Photosmart All-In-One Driver Software, and then click Change/Remove. Disconnect the HP All-in -One CD-ROM into your computer. 5. Hardware setup troubleshooting This section contains hardware troubleshooting information for the HP All-in -One software is connected to do so, you connected the HP All-in -One software. For support contact information...