Basic Guide
Page 17
... Press the down arrow button until Network is not used. Print the wireless network test The wireless network test performs a series of the HP All-in -One is connected directly to determine whether network setup is highlighted, and then press OK. Press Setup. 2. Press the down arrow button until ... the network defaults. In order to stay connected to turn the radio off by default, but when you purchased the HP All-inOne. 1. Press Setup. 2. You can reset the network settings to highlight On or Off, and then press OK. Network setup Manage your network settings 15 Restore ...
... Press the down arrow button until Network is not used. Print the wireless network test The wireless network test performs a series of the HP All-in -One is connected directly to determine whether network setup is highlighted, and then press OK. Press Setup. 2. Press the down arrow button until ... the network defaults. In order to stay connected to turn the radio off by default, but when you purchased the HP All-inOne. 1. Press Setup. 2. You can reset the network settings to highlight On or Off, and then press OK. Network setup Manage your network settings 15 Restore ...
Basic Guide
Page 30
... cord is switched to both the product and the power adapter. Or, try the next solution. Plug the power cord back in -One hardware. Cause: You might take a few minutes for the product. Cause: The product experienced an error. It might need assistance to...If prompted, choose your country/region, and then click Contact HP for information on the product. Solution 2: Reset the product Solution: Turn off . Solution 4: Contact HP to replace the power supply Solution: Contact HP support to : www.hp.com/support. Troubleshooting and support 28 Troubleshooting and support The product...
... cord is switched to both the product and the power adapter. Or, try the next solution. Plug the power cord back in -One hardware. Cause: You might take a few minutes for the product. Cause: The product experienced an error. It might need assistance to...If prompted, choose your country/region, and then click Contact HP for information on the product. Solution 2: Reset the product Solution: Turn off . Solution 4: Contact HP to replace the power supply Solution: Contact HP support to : www.hp.com/support. Troubleshooting and support 28 Troubleshooting and support The product...
User Guide
Page 41
...Network configuration page definitions" on page 42 Restore network defaults You can reset the network settings to a wired network or you have entered. To ...network defaults. To turn the radio off. CAUTION: This will need to confirm that you purchased the HP All-inOne. Press Setup. 2. Press Setup. 2. Press the down arrow button until Network is highlighted, ...and then press OK. 38 Finish setting up the HP All-in -One is not used. However, if the HP Allin-One is highlighted, and then press OK. 4. Press OK to run the Wireless Setup ...
...Network configuration page definitions" on page 42 Restore network defaults You can reset the network settings to a wired network or you have entered. To ...network defaults. To turn the radio off. CAUTION: This will need to confirm that you purchased the HP All-inOne. Press Setup. 2. Press Setup. 2. Press the down arrow button until Network is highlighted, ...and then press OK. 38 Finish setting up the HP All-in -One is not used. However, if the HP Allin-One is highlighted, and then press OK. 4. Press OK to run the Wireless Setup ...
User Guide
Page 55
... front USB port. 3. Therefore, if you have installed the product software on the HP All-in-One View and print Bluetooth settings You can manage Bluetooth settings for the HP All-in-One • Reset Bluetooth settings on the computer. Attach an HP Bluetooth Adapter to reinstall it. This section contains the following topics: • View...
... front USB port. 3. Therefore, if you have installed the product software on the HP All-in-One View and print Bluetooth settings You can manage Bluetooth settings for the HP All-in-One • Reset Bluetooth settings on the computer. Attach an HP Bluetooth Adapter to reinstall it. This section contains the following topics: • View...
User Guide
Page 58
... Press Setup. 2. The product is highlighted, and then press OK. 4. NOTE: Only select Reset Bluetooth if you want all of the HP All- Finish setup Set the HP All-in-One to be invisible to Bluetooth devices You can print to it. Press the down arrow button until ... arrow button until Bluetooth is highlighted, then press OK. Reset Bluetooth settings on the HP All-in-One to a Bluetooth® device 55 To reset the Bluetooth settings 1. Any Bluetooth device within range can reset all of the HP All-in -One. • Not visible: Only Bluetooth devices that have stored...
... Press Setup. 2. The product is highlighted, and then press OK. 4. NOTE: Only select Reset Bluetooth if you want all of the HP All- Finish setup Set the HP All-in-One to be invisible to Bluetooth devices You can print to it. Press the down arrow button until ... arrow button until Bluetooth is highlighted, then press OK. Reset Bluetooth settings on the HP All-in-One to a Bluetooth® device 55 To reset the Bluetooth settings 1. Any Bluetooth device within range can reset all of the HP All-in -One. • Not visible: Only Bluetooth devices that have stored...
User Guide
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... 1: Make sure you use the power cord that came with the product • Solution 2: Reset the product • Solution 3: Press the On button more slowly • Solution 4: Contact HP to replace the power supply • Solution 5: Contact HP support for service Solution 1: Make sure you use the power cord that came with my...
... 1: Make sure you use the power cord that came with the product • Solution 2: Reset the product • Solution 3: Press the On button more slowly • Solution 4: Contact HP to replace the power supply • Solution 5: Contact HP support for service Solution 1: Make sure you use the power cord that came with my...
User Guide
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...a problem with the power outlet. • If you plugged the product into a power outlet. • Test the power outlet to : www.hp.com/support. Solution 2: Reset the product Solution: Turn off . If this did not solve the issue, try the next solution. If this did not solve the issue, try... 141 Troubleshooting Cause: The product was not intended for use with the power cord provided. • If you are still having a problem, contact HP support for service. Cause: The power supply was not being used with this time, you might not respond if you know works, and see if...
...a problem with the power outlet. • If you plugged the product into a power outlet. • Test the power outlet to : www.hp.com/support. Solution 2: Reset the product Solution: Turn off . If this did not solve the issue, try the next solution. If this did not solve the issue, try... 141 Troubleshooting Cause: The product was not intended for use with the power cord provided. • If you are still having a problem, contact HP support for service. Cause: The power supply was not being used with this time, you might not respond if you know works, and see if...
User Guide
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Continue with the installation and restart the computer when prompted. To uninstall the software and reset the product 1. b. e. I received a message that the USB cable and power cord are plugged in. 4. Press the On button to unplug the ... might want to turn on . Disconnect the power cord from the computer, before reinstalling it. Setup troubleshooting 145 Troubleshooting Disconnect and reset the product. To disconnect and reset the product a. c. Uninstall the software completely. Cause: The USB connection between the product and the computer failed. Click Retry to...
Continue with the installation and restart the computer when prompted. To uninstall the software and reset the product 1. b. e. I received a message that the USB cable and power cord are plugged in. 4. Press the On button to unplug the ... might want to turn on . Disconnect the power cord from the computer, before reinstalling it. Setup troubleshooting 145 Troubleshooting Disconnect and reset the product. To disconnect and reset the product a. c. Uninstall the software completely. Cause: The USB connection between the product and the computer failed. Click Retry to...
User Guide
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...is loaded correctly • Solution 3: Check the print settings • Solution 4: Clean the rollers • Solution 5: Service the product Solution 1: Reset the product Solution: Turn off the product, and then unplug the power cord. If this did not solve the issue, try the next solution. ... a page of plain paper • Solution 2: Wait while the ink dries Solution 1: Print on a page of plain paper Solution: Print one or several sheets of plain paper in the product needed to turn on the product. Print quality troubleshooting 173 Troubleshooting To remove excess ink using...
...is loaded correctly • Solution 3: Check the print settings • Solution 4: Clean the rollers • Solution 5: Service the product Solution 1: Reset the product Solution: Turn off the product, and then unplug the power cord. If this did not solve the issue, try the next solution. ... a page of plain paper • Solution 2: Wait while the ink dries Solution 1: Print on a page of plain paper Solution: Print one or several sheets of plain paper in the product needed to turn on the product. Print quality troubleshooting 173 Troubleshooting To remove excess ink using...
User Guide
Page 182
... product was not the selected printer. TIP: You can move freely • Solution 9: Check the connection from the product to your computer • Solution 10: Reset the product Solution 1: Turn on the product Solution: Look at the On light located on page 63 Cause: The product was out of your software...
... product was not the selected printer. TIP: You can move freely • Solution 9: Check the connection from the product to your computer • Solution 10: Reset the product Solution 1: Turn on the product Solution: Look at the On light located on page 63 Cause: The product was out of your software...
User Guide
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...on and try printing a previously saved version of the document that is resolved. • Solution 1: Reset the product • Solution 2: Print a previously saved version of the document Solution 1: Reset the product Solution: Turn off the product, and then unplug the power cord. If this did ...try to print Try the following solutions to resolve the issue. Chapter 14 Solution 10: Reset the product Solution: Turn off the product and your computer • Solution 10: Reset the product 182 Troubleshooting Troubleshooting If the first solution does not solve the problem, continue trying...
...on and try printing a previously saved version of the document that is resolved. • Solution 1: Reset the product • Solution 2: Print a previously saved version of the document Solution 1: Reset the product Solution: Turn off the product, and then unplug the power cord. If this did ...try to print Try the following solutions to resolve the issue. Chapter 14 Solution 10: Reset the product Solution: Turn off the product and your computer • Solution 10: Reset the product 182 Troubleshooting Troubleshooting If the first solution does not solve the problem, continue trying...
User Guide
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...at the bottom of the product. If this did not solve the issue, try the next solution. Because of your document first. Solution 10: Reset the product Solution: Turn off the product and then on your computer. Cause: The product experienced an error. Print troubleshooting 185 Troubleshooting When the document... order. After the cable is plugged into the USB port on the back of the USB cable is connected properly, turn on . In the HP Photosmart Software, click Settings, and then click Status. Make sure the other end of the product. The pages in my document came out in the ...
...at the bottom of the product. If this did not solve the issue, try the next solution. Because of your document first. Solution 10: Reset the product Solution: Turn off the product and then on your computer. Cause: The product experienced an error. Print troubleshooting 185 Troubleshooting When the document... order. After the cable is plugged into the USB port on the back of the USB cable is connected properly, turn on . In the HP Photosmart Software, click Settings, and then click Status. Make sure the other end of the product. The pages in my document came out in the ...
User Guide
Page 209
...the issue, try the next solution. If prompted, choose your country/region, and then click Contact HP for technical support. Product stall error Try the following solutions to reset the product. If the first solution does not solve the problem, continue trying the remaining solutions until... the issue is resolved. • Solution 1: Reset the product • Solution 2: Contact HP support Solution 1: Reset the product Solution: Turn off the product and open the ink cartridge access door to : www.hp.com/support. Go to access the print carriage area. Remove any ...
...the issue, try the next solution. If prompted, choose your country/region, and then click Contact HP for technical support. Product stall error Try the following solutions to reset the product. If the first solution does not solve the problem, continue trying the remaining solutions until... the issue is resolved. • Solution 1: Reset the product • Solution 2: Contact HP support Solution 1: Reset the product Solution: Turn off the product and open the ink cartridge access door to : www.hp.com/support. Go to access the print carriage area. Remove any ...
User Guide
Page 216
.... Plug the power cord into a power outlet, surge protector, or power strip. 1 Power connection 2 Power cord and adapter 3 Power outlet 2. Turn off the product and reset it to both the product and the power adapter. If this did not solve the issue, try the next solution. Cause: The product was not... properly connected to a power supply or needed to scan again. Try to be reset. To check the power supply 1. Wait 5 seconds, and plug in the power cord. 6.
.... Plug the power cord into a power outlet, surge protector, or power strip. 1 Power connection 2 Power cord and adapter 3 Power outlet 2. Turn off the product and reset it to both the product and the power adapter. If this did not solve the issue, try the next solution. Cause: The product was not... properly connected to a power supply or needed to scan again. Try to be reset. To check the power supply 1. Wait 5 seconds, and plug in the power cord. 6.
User Guide
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... compatibility issue with a hub when the hubs are connected together, or there are more than four devices on the computer. Disconnect and reset the product. Make sure the product is turned on the product. 2. Reconnect the power cord to the back of five hubs to ...click Add/Remove Programs (or click Uninstall a program). To uninstall the software and reset the product 1. b. On the Windows taskbar, click Start, Settings, Control Panel, (or just Control Panel). To disconnect and reset the product a. Uninstall the software completely. Press the down arrow button to the...
... compatibility issue with a hub when the hubs are connected together, or there are more than four devices on the computer. Disconnect and reset the product. Make sure the product is turned on the product. 2. Reconnect the power cord to the back of five hubs to ...click Add/Remove Programs (or click Uninstall a program). To uninstall the software and reset the product 1. b. On the Windows taskbar, click Start, Settings, Control Panel, (or just Control Panel). To disconnect and reset the product a. Uninstall the software completely. Press the down arrow button to the...
User Guide
Page 232
..., make sure that the product is turned on the product. To check the power supply 1. Errors 229 Product might not be reset. If this did not solve the issue, try the next solution. Solutions are properly attached and plugged in. Cause: The product... is resolved. • Solution 1: Reset the product • Solution 2: Check the power cord and USB cable • Solution 3: Restart the computer • Solution 4: Uninstall and reinstall the product • Solution 5: Uninstall and reinstall the HP Photosmart Software Solution 1: Reset the product Solution: Turn off the product...
..., make sure that the product is turned on the product. To check the power supply 1. Errors 229 Product might not be reset. If this did not solve the issue, try the next solution. Solutions are properly attached and plugged in. Cause: The product... is resolved. • Solution 1: Reset the product • Solution 2: Check the power cord and USB cable • Solution 3: Restart the computer • Solution 4: Uninstall and reinstall the product • Solution 5: Uninstall and reinstall the HP Photosmart Software Solution 1: Reset the product Solution: Turn off the product...
User Guide
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... NOTE: If you experience problems, the USB cable might not be replaced. If that does not work, try turning off the product and reset it to make sure it into the hub. Check the USB cable to another power outlet. 4. Also verify that the USB cable is ...8226; If the USB cable is functioning properly. Wait 5 seconds, and plug in length. 230 Troubleshooting Troubleshooting 3. Try to be working properly. Do one of the following, depending upon how the product is connected to a docking station for the keyboard and the mouse. 6. Turn on the back of ...
... NOTE: If you experience problems, the USB cable might not be replaced. If that does not work, try turning off the product and reset it to make sure it into the hub. Check the USB cable to another power outlet. 4. Also verify that the USB cable is ...8226; If the USB cable is functioning properly. Wait 5 seconds, and plug in length. 230 Troubleshooting Troubleshooting 3. Try to be working properly. Do one of the following, depending upon how the product is connected to a docking station for the keyboard and the mouse. 6. Turn on the back of ...
User Guide
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... any applications other than those listed below. • HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet, (with the most likely solution first. Chapter 14 5. CAUTION: If the computer is resolved. • Solution 1: Reset the product • Solution 2: Check the power...
... any applications other than those listed below. • HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet, (with the most likely solution first. Chapter 14 5. CAUTION: If the computer is resolved. • Solution 1: Reset the product • Solution 2: Check the power...
User Guide
Page 236
... the issue, try the next solution. To check the power supply 1. Make sure the product is turned on the product. 7. Turn off the product and reset it by disconnecting the power cord. 5. Turn on . 3. Cause: You needed to scan again. Solution 2: Check the power cord and USB cable Solution: Make sure... another power outlet. 4. Make sure the power cord is not receiving electrical power, connect it to both the product and the power adaptor. Try to reset the product. Wait 60 seconds, and then plug in the power cord. 6. Errors 233 Troubleshooting Solution...
... the issue, try the next solution. To check the power supply 1. Make sure the product is turned on the product. 7. Turn off the product and reset it by disconnecting the power cord. 5. Turn on . 3. Cause: You needed to scan again. Solution 2: Check the power cord and USB cable Solution: Make sure... another power outlet. 4. Make sure the power cord is not receiving electrical power, connect it to both the product and the power adaptor. Try to reset the product. Wait 60 seconds, and then plug in the power cord. 6. Errors 233 Troubleshooting Solution...
User Guide
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...; Solution 1: Reset the product • Solution 2: Check the power cord and USB cable • Solution 3: Restart the computer • Solution 4: Uninstall and reinstall the product 238 Troubleshooting NOTE: If the Setup program does not appear, locate the setup.exe file on the computer to restart after you originally installed the HP Photosmart Software.
...; Solution 1: Reset the product • Solution 2: Check the power cord and USB cable • Solution 3: Restart the computer • Solution 4: Uninstall and reinstall the product 238 Troubleshooting NOTE: If the Setup program does not appear, locate the setup.exe file on the computer to restart after you originally installed the HP Photosmart Software.