Setup Guide
Page 15
...; Check the cable between the router and the HP All-in-One. • Check the cable between your computer and the HP All-in -One. Problem: The Printer Not Found message appears. If you have an active connection with the HP All-in -One. • Make sure your network is set up... Turn the HP All-in -One • 15 HP All-in -One off silent broadcast name. • Move the wireless router closer to the network. Check your wireless router into SecureEasySetup mode again, and then rerun the Wireless Setup Wizard. HP Photosmart C6100 All-in SecureEasySetup mode. Problem: An invalid...
...; Check the cable between the router and the HP All-in-One. • Check the cable between your computer and the HP All-in -One. Problem: The Printer Not Found message appears. If you have an active connection with the HP All-in -One. • Make sure your network is set up... Turn the HP All-in -One • 15 HP All-in -One off silent broadcast name. • Move the wireless router closer to the network. Check your wireless router into SecureEasySetup mode again, and then rerun the Wireless Setup Wizard. HP Photosmart C6100 All-in SecureEasySetup mode. Problem: An invalid...
Basics Guide
Page 73
...lid backing ● Clean the exterior 70 HP Photosmart C6100 All-in-One series Use the HP All-in the input tray when you still have print quality problems after aligning and cleaning, contact HP customer support. If you align the printer, the alignment will fail. Load letter, ...technical support. 6. Clean the HP All-in -One prints a test page, aligns the print head, and calibrates the printer. To align the printer from the control panel 1. You might have colored paper loaded in -One features If print quality problems persist after aligning the printer, try the alignment again....
...lid backing ● Clean the exterior 70 HP Photosmart C6100 All-in-One series Use the HP All-in the input tray when you still have print quality problems after aligning and cleaning, contact HP customer support. If you align the printer, the alignment will fail. Load letter, ...technical support. 6. Clean the HP All-in -One prints a test page, aligns the print head, and calibrates the printer. To align the printer from the control panel 1. You might have colored paper loaded in -One features If print quality problems persist after aligning the printer, try the alignment again....
Basics Guide
Page 79
...into a power outlet. When prompted, press to turn on the display Cause You might experience problems when sending faxes, receiving faxes, or both. 76 HP Photosmart C6100 All-in -One. Press the On button to highlight Yes or No, and then press OK. The wrong measurements...properly for faxing, you might have a defective sensor on calling for example, colored paper, paper with each other obstructions. The country/region you must reset the language settings. Solution Check that the printer alignment failed Cause The incorrect type of paper. Troubleshooting and support Chapter 5 ...
...into a power outlet. When prompted, press to turn on the display Cause You might experience problems when sending faxes, receiving faxes, or both. 76 HP Photosmart C6100 All-in -One. Press the On button to highlight Yes or No, and then press OK. The wrong measurements...properly for faxing, you might have a defective sensor on calling for example, colored paper, paper with each other obstructions. The country/region you must reset the language settings. Solution Check that the printer alignment failed Cause The incorrect type of paper. Troubleshooting and support Chapter 5 ...
Basics Guide
Page 96
... installation troubleshooting Wired network setup troubleshooting This section addresses problems you might encounter setting up a wired network. ● The computer is unable to discover the HP All-in-One ● I received a System Requirements Error: No TCP/IP ● The Printer not Found screen appears during installation ● I...to the network, and communications have IP addresses The computer is unable to discover the HP All-in-One Cause Cables are connected properly. ● Cables between the HP All-in-One and the hub or router ● Cables between the hub or router and your ...
... installation troubleshooting Wired network setup troubleshooting This section addresses problems you might encounter setting up a wired network. ● The computer is unable to discover the HP All-in-One ● I received a System Requirements Error: No TCP/IP ● The Printer not Found screen appears during installation ● I...to the network, and communications have IP addresses The computer is unable to discover the HP All-in-One Cause Cables are connected properly. ● Cables between the HP All-in-One and the hub or router ● Cables between the hub or router and your ...
Basics Guide
Page 101
... setting up a device. See the instructions that came with the installation. 98 HP Photosmart C6100 All-in -One from accessing your LAN card. You can re-enable your firewall, anti-virus,...Error: No TCP/IP ● The Printer Not Found screen appears during installation Cause A firewall, anti-virus, or anti-spyware application is preventing the HP All-in -One series Cause A Virtual Private Network (VPN... network setup problems you complete the setup. Solution Make sure your LAN card is installed properly and set up your computer. Solution Uninstall the HP All-in the...
... setting up a device. See the instructions that came with the installation. 98 HP Photosmart C6100 All-in -One from accessing your LAN card. You can re-enable your firewall, anti-virus,...Error: No TCP/IP ● The Printer Not Found screen appears during installation Cause A firewall, anti-virus, or anti-spyware application is preventing the HP All-in -One series Cause A Virtual Private Network (VPN... network setup problems you complete the setup. Solution Make sure your LAN card is installed properly and set up your computer. Solution Uninstall the HP All-in the...
Basics Guide
Page 104
...when the printer aligns, the calibration might fail. Basics Guide 101 Caution If the paper tears when you are transporting the HP All-in-One make sure you do not remove all ink cartridges in the original sealed packages until you have color or photo paper loaded in -One, the ...and support 4. Gently pull out any paper that you can cause temporary printing problems. Ink cartridge messages Use this section to solve ink cartridge-related error messages that you notice a significant decrease in -One. Replace the ink cartridge(s) with the appropriate ink cartridges for torn pieces of ...
...when the printer aligns, the calibration might fail. Basics Guide 101 Caution If the paper tears when you are transporting the HP All-in-One make sure you do not remove all ink cartridges in the original sealed packages until you have color or photo paper loaded in -One, the ...and support 4. Gently pull out any paper that you can cause temporary printing problems. Ink cartridge messages Use this section to solve ink cartridge-related error messages that you notice a significant decrease in -One. Replace the ink cartridge(s) with the appropriate ink cartridges for torn pieces of ...
Basics Guide
Page 114
...wireless communication 31 clean exterior 72 glass 71 lid backing 72 color graphics display 6 communication mode 30 computer modem set up with access point 13 wireless, without access point 13 connection problems fax 82, 86, 87, 88 HP All-in-One does not turn on 74 control panel buttons 5 features 5 ... product stewardship program 109 environmental specifications 109 EWS. See DSL advanced network settings 24 after the support period 106 AirPort 13 align printer 70 answer ring pattern 42, 55 answering machine fax tones recorded 91 set up with fax 49, 50 authentication type 31 automatic...
...wireless communication 31 clean exterior 72 glass 71 lid backing 72 color graphics display 6 communication mode 30 computer modem set up with access point 13 wireless, without access point 13 connection problems fax 82, 86, 87, 88 HP All-in-One does not turn on 74 control panel buttons 5 features 5 ... product stewardship program 109 environmental specifications 109 EWS. See DSL advanced network settings 24 after the support period 106 AirPort 13 align printer 70 answer ring pattern 42, 55 answering machine fax tones recorded 91 set up with fax 49, 50 authentication type 31 automatic...
Basics Guide
Page 115
..., fax 81 link configuration 28 speed 24 load 10 x 15 cm photo paper 59 4 x 6 inch photo paper 59 M MAC address 27, 29 maintenance align printer 70 clean exterior 72 clean glass 71 clean lid backing 72 replace ink cartridges 67 make a copy 61 mDNS service name 27 Media Access Control... specifications 107 print head failure 104 stalled 103 print head, blocked 76 printer found screen, Windows 12 printer, align 70 112 HP Photosmart C6100 All-in-One series test failed 77 test setup 56 troubleshoot 76 voice mail, set up 44, 52 fax problems fax tones recorded 91 receiving 82, 88 sending 82, 86, 87 ...
..., fax 81 link configuration 28 speed 24 load 10 x 15 cm photo paper 59 4 x 6 inch photo paper 59 M MAC address 27, 29 maintenance align printer 70 clean exterior 72 clean glass 71 clean lid backing 72 replace ink cartridges 67 make a copy 61 mDNS service name 27 Media Access Control... specifications 107 print head failure 104 stalled 103 print head, blocked 76 printer found screen, Windows 12 printer, align 70 112 HP Photosmart C6100 All-in-One series test failed 77 test setup 56 troubleshoot 76 voice mail, set up 44, 52 fax problems fax tones recorded 91 receiving 82, 88 sending 82, 86, 87 ...
Basics Guide
Page 116
...send fax 67 SSID troubleshoot 95 wireless setting 31 start copy black 6 start copy color 6 start fax black 6 color 6 status, network 26 subnet mask 28, 29 subscriber identification code 56 support ....3 wired) 29 transparencies specifications 107 troubleshoot access point 98 blocked print head 76 fax 76 fax problems 82, 86, 87, 88, 91 hardware installation 74 incorrect measurements 76 jams, paper 60, 76... display 75 low signal 96 network connection 96 network setup 93 Passphrase, invalid 98 printer alignment 76 printer not found 98 USB cable 75 WEP key 97 wireless setup 98 wireless setup wizard...
...send fax 67 SSID troubleshoot 95 wireless setting 31 start copy black 6 start copy color 6 start fax black 6 color 6 status, network 26 subnet mask 28, 29 subscriber identification code 56 support ....3 wired) 29 transparencies specifications 107 troubleshoot access point 98 blocked print head 76 fax 76 fax problems 82, 86, 87, 88, 91 hardware installation 74 incorrect measurements 76 jams, paper 60, 76... display 75 low signal 96 network connection 96 network setup 93 Passphrase, invalid 98 printer alignment 76 printer not found 98 USB cable 75 WEP key 97 wireless setup 98 wireless setup wizard...