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...provides instructions for setting up and using all features of the HP All-in-One. • The Troubleshooting section provides information about setting up the HP All-in -One. www.hp.com/support HP Photosmart animations The HP Photosmart animations, located in the relevant sections of the onscreen Help... information, or see "Troubleshooting" on using the HP All-in -One. • The How Do I? 3 Find more information 17 This Web site offers technical support, drivers, supplies, and ordering information. If you have problems during setup, check the Start Here guide for ...
...provides instructions for setting up and using all features of the HP All-in-One. • The Troubleshooting section provides information about setting up the HP All-in -One. www.hp.com/support HP Photosmart animations The HP Photosmart animations, located in the relevant sections of the onscreen Help... information, or see "Troubleshooting" on using the HP All-in -One. • The How Do I? 3 Find more information 17 This Web site offers technical support, drivers, supplies, and ordering information. If you have problems during setup, check the Start Here guide for ...
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Recycle or discard the page. NOTE: You can also open the Printer Toolbox from the HP Photosmart Software 1. Follow the prompts until you are having a problem with print quality and other measures have not been successful. The product prints a test page, aligns the printhead, and ... stage, review the quality of ink. Click the Device Services tab. 5. If print quality still seems poor after you already have colored paper loaded in -One Chapter 12 5. Click Clean the Print Cartridges. 6. Follow the prompts until you clean the print cartridges, try the alignment again. ...
Recycle or discard the page. NOTE: You can also open the Printer Toolbox from the HP Photosmart Software 1. Follow the prompts until you are having a problem with print quality and other measures have not been successful. The product prints a test page, aligns the printhead, and ... stage, review the quality of ink. Click the Device Services tab. 5. If print quality still seems poor after you already have colored paper loaded in -One Chapter 12 5. Click Clean the Print Cartridges. 6. Follow the prompts until you clean the print cartridges, try the alignment again. ...
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...your computer. 4. Disconnect the USB cable from the computer. 2. Restart your computer before the HP Photosmart software is installed on system requirements and possible installation problems. You can access the Readme file by the software installation screen. Uninstall the software (if you... must follow these steps: Troubleshooting common setup issues 1. Turn off the product, wait one minute, then restart it ). Reinstall the HP Photosmart software. ...
...your computer. 4. Disconnect the USB cable from the computer. 2. Restart your computer before the HP Photosmart software is installed on system requirements and possible installation problems. You can access the Readme file by the software installation screen. Uninstall the software (if you... must follow these steps: Troubleshooting common setup issues 1. Turn off the product, wait one minute, then restart it ). Reinstall the HP Photosmart software. ...
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.... After the cable is connected properly, turn off the product and then turn it back on. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Turn on your computer. Make sure the other end of... active and the product is turned on. If this did not solve the issue, try the next solution. Solution 3: Install the HP Photosmart Software Solution: Insert the HP Photosmart installation CD and install the software. Chapter 14 • Scanned image shows dotted lines instead of text • Text format is ...
.... After the cable is connected properly, turn off the product and then turn it back on. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Turn on your computer. Make sure the other end of... active and the product is turned on. If this did not solve the issue, try the next solution. Solution 3: Install the HP Photosmart Software Solution: Insert the HP Photosmart installation CD and install the software. Chapter 14 • Scanned image shows dotted lines instead of text • Text format is ...
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Cause: The HP Photosmart Software was installed, but was set to your computer will clear the memory. Cause: The original was placed incorrectly on after you finish your scan. .... Scanned image is not part of insufficient computer memory Solution: Close all . Solution 4: Start the HP Photosmart Software Solution: Start the software you installed with your computer. If this problem occurs frequently, or if you encounter memory problems while using other programs, you close them. See the user guide that are not in the...
Cause: The HP Photosmart Software was installed, but was set to your computer will clear the memory. Cause: The original was placed incorrectly on after you finish your scan. .... Scanned image is not part of insufficient computer memory Solution: Close all . Solution 4: Start the HP Photosmart Software Solution: Start the software you installed with your computer. If this problem occurs frequently, or if you encounter memory problems while using other programs, you close them. See the user guide that are not in the...
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...If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Turn on the computer • Solution 2: Check the cables • Solution 3: Install or reinstall the HP Photosmart Software Solution 1: Turn on the computer ...cloth to the computer through a USB cable. If this did not solve the issue, try the next solution. Solutions are using HP Photosmart Essential, the Optical Character Recognition (OCR) software might not be incomprehensible. Cause: The computer was not properly connected to wipe the...
...If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Turn on the computer • Solution 2: Check the cables • Solution 3: Install or reinstall the HP Photosmart Software Solution 1: Turn on the computer ...cloth to the computer through a USB cable. If this did not solve the issue, try the next solution. Solutions are using HP Photosmart Essential, the Optical Character Recognition (OCR) software might not be incomprehensible. Cause: The computer was not properly connected to wipe the...
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... the original do not appear or are listed in order, with the most likely solution first. Copy troubleshooting Use this section to solve these copy problems: • Nothing happens when I try to copy Try the following solutions to the product and plugged into a power outlet. Press the On... to turn on the product. Chapter 14 If this did not solve the issue, try the next solution. Solution 3: Install or reinstall the HP Photosmart Software Solution: Install or reinstall the software that came with the product was not installed or was turned off . Cause: The product was not...
... the original do not appear or are listed in order, with the most likely solution first. Copy troubleshooting Use this section to solve these copy problems: • Nothing happens when I try to copy Try the following solutions to the product and plugged into a power outlet. Press the On... to turn on the product. Chapter 14 If this did not solve the issue, try the next solution. Solution 3: Install or reinstall the HP Photosmart Software Solution: Install or reinstall the software that came with the product was not installed or was turned off . Cause: The product was not...
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... messages: • Carriage jam • Product stall error • Mechanism error • Carriage blocked • Firmware revision mismatch • Memory is full • Photo tray problem • Photo tray cannot engage • Photo tray cannot disengage • CD/DVD tray open • CD/DVD tray misaligned • Insert CD/DVD holder... find available scan destinations • Required software component was not found or was incorrectly installed • Error occurred while communicating with the product • Missing HP Photosmart Software Troubleshooting 182 Troubleshooting
... messages: • Carriage jam • Product stall error • Mechanism error • Carriage blocked • Firmware revision mismatch • Memory is full • Photo tray problem • Photo tray cannot engage • Photo tray cannot disengage • CD/DVD tray open • CD/DVD tray misaligned • Insert CD/DVD holder... find available scan destinations • Required software component was not found or was incorrectly installed • Error occurred while communicating with the product • Missing HP Photosmart Software Troubleshooting 182 Troubleshooting
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... of the screens that came with the product. If these steps do not resolve the problem, try the next solution. NOTE: If you can download the software from www.hp.com/support. 7. Follow the onscreen instructions and the instructions provided in the Start Here guide...install the USB Composite Device. 8. Try to complete the installation. 9. After you disconnect the product before restarting your computer. 3. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Restart your computer. NOTE: It is important that you have reinstalled the software, try ...
... of the screens that came with the product. If these steps do not resolve the problem, try the next solution. NOTE: If you can download the software from www.hp.com/support. 7. Follow the onscreen instructions and the instructions provided in the Start Here guide...install the USB Composite Device. 8. Try to complete the installation. 9. After you disconnect the product before restarting your computer. 3. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Restart your computer. NOTE: It is important that you have reinstalled the software, try ...
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...a copy number included, such as HP Photosmart C5500 All-in the HP Solution Center Solution: Check the status of the screen, near the time. 2. If this did not solve the issue, try the next solution. Solution 4: Check the status of the product in -One series 2. 5. Verify that the ...the Digital Imaging Monitor is running. Try to scan again. On the Windows taskbar, click Start, Programs or All Programs, HP, HP Solution Center. 2. Chapter 14 Cause: Communication problems between the product and the USB controller caused this did not solve the issue, try the next solution.
...a copy number included, such as HP Photosmart C5500 All-in the HP Solution Center Solution: Check the status of the screen, near the time. 2. If this did not solve the issue, try the next solution. Solution 4: Check the status of the product in -One series 2. 5. Verify that the ...the Digital Imaging Monitor is running. Try to scan again. On the Windows taskbar, click Start, Programs or All Programs, HP, HP Solution Center. 2. Chapter 14 Cause: Communication problems between the product and the USB controller caused this did not solve the issue, try the next solution.
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...characters of that application for support. Click File, and then click Print. 4. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is successful from Notepad but not the software application, contact the manufacturer of ...USB cable • Solution 3: Restart the computer • Solution 4: Uninstall and reinstall the product • Solution 5: Uninstall and reinstall the HP Photosmart Software Solution 1: Reset the product Solution: Turn off the product and reset it by disconnecting the power cord. Product might not be reset. ...
...characters of that application for support. Click File, and then click Print. 4. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is successful from Notepad but not the software application, contact the manufacturer of ...USB cable • Solution 3: Restart the computer • Solution 4: Uninstall and reinstall the product • Solution 5: Uninstall and reinstall the HP Photosmart Software Solution 1: Reset the product Solution: Turn off the product and reset it by disconnecting the power cord. Product might not be reset. ...
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...Start, Settings, Control Panel. 2. NOTE: It is important that are related to your computer until after you have been a problem when you disconnect the product before restarting your product. To uninstall and reinstall the product 1. Cause: You might have restarted the... computer after removing some programs from the computer and then reinstall it . Solution 5: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from the Add/Remove Programs list. 4. Right-click the product and select Delete. 4. Wait several seconds,...
...Start, Settings, Control Panel. 2. NOTE: It is important that are related to your computer until after you have been a problem when you disconnect the product before restarting your product. To uninstall and reinstall the product 1. Cause: You might have restarted the... computer after removing some programs from the computer and then reinstall it . Solution 5: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from the Add/Remove Programs list. 4. Right-click the product and select Delete. 4. Wait several seconds,...
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...HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet, (with product name and software version number) • HP Software update • HP Share to reset the product. If the first solution does not solve the problem... If you originally installed the HP Photosmart Software. Cause: You needed to web • HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 Cause: There might have been a problem when you are still having ...
...HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet, (with product name and software version number) • HP Software update • HP Share to reset the product. If the first solution does not solve the problem... If you originally installed the HP Photosmart Software. Cause: You needed to web • HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 Cause: There might have been a problem when you are still having ...
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...Faxes control panel and then reinstall it . Insert the HP Photosmart CD-ROM into your computer until after installing the product software. Cause: You might not have been a problem when you have been another problem with the USB cable. 5. Or, there might ...Start, Printers and Faxes. 3. Cause: There might have reinstalled the software. 6. Solution 5: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from your computer and then restart your product. To uninstall and reinstall the software 1. Select Click here to...
...Faxes control panel and then reinstall it . Insert the HP Photosmart CD-ROM into your computer until after installing the product software. Cause: You might not have been a problem when you have been another problem with the USB cable. 5. Or, there might ...Start, Printers and Faxes. 3. Cause: There might have reinstalled the software. 6. Solution 5: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from your computer and then restart your product. To uninstall and reinstall the software 1. Select Click here to...
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... other than those listed below. • HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet, (with your product. On the Windows taskbar, click Start, Settings, Control Panel. 2. Cause: You might not have been another problem with the computer. Chapter 14 7. Solutions...
... other than those listed below. • HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet, (with your product. On the Windows taskbar, click Start, Settings, Control Panel. 2. Cause: You might not have been another problem with the computer. Chapter 14 7. Solutions...
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...below. • HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet, (with product name and software version number) • HP Software update • HP Share to the HP scanning software. ... Windows taskbar, click Start, Settings, Control Panel. 2. To uninstall and reinstall the software 1. If you have been a problem when you disconnect the product before restarting your product. A message appears on the CD-ROM drive and double-click it using...
...below. • HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet, (with product name and software version number) • HP Software update • HP Share to the HP scanning software. ... Windows taskbar, click Start, Settings, Control Panel. 2. To uninstall and reinstall the software 1. If you have been a problem when you disconnect the product before restarting your product. A message appears on the CD-ROM drive and double-click it using...
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... Disk Greeting Card Creator 32 Cause: There might have been a problem when you have reinstalled the software. 6. Troubleshooting Error occurred while communicating with product name and software version number) • HP Software update • HP Share to restart after you originally installed the HP Photosmart Software. Solutions are present. Remove all the items that came...
... Disk Greeting Card Creator 32 Cause: There might have been a problem when you have reinstalled the software. 6. Troubleshooting Error occurred while communicating with product name and software version number) • HP Software update • HP Share to restart after you originally installed the HP Photosmart Software. Solutions are present. Remove all the items that came...
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...using the CD that are related to restart after installing the product software. Solution 5: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from your computer and then restart your computer until after you have restarted the computer after removing some programs...later. 5. Double-click Add/Remove Programs. 3. Solution 3: Restart the computer Solution: Restart the computer. Cause: You might have been a problem when you disconnect the product before restarting your computer's CD-ROM drive and then start the Setup program.
...using the CD that are related to restart after installing the product software. Solution 5: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from your computer and then restart your computer until after you have restarted the computer after removing some programs...later. 5. Double-click Add/Remove Programs. 3. Solution 3: Restart the computer Solution: Restart the computer. Cause: You might have been a problem when you disconnect the product before restarting your computer's CD-ROM drive and then start the Setup program.
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... solution does not solve the problem, continue trying the remaining solutions until the issue is manufactured by HP or Compaq, do not remove any applications other than those listed below. • HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet, (with product...
... solution does not solve the problem, continue trying the remaining solutions until the issue is manufactured by HP or Compaq, do not remove any applications other than those listed below. • HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet, (with product...
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...Reinsert the memory card. Cause: The file name you can print them using the HP Photosmart Software. Errors 231 Troubleshooting If you are not using the HP Photosmart Software. Cause: No photos were found Solution: Close some photos with your digital ...camera, or if you previously saved photos on the inserted memory card were damaged. Supported file types for the product The product software only recognizes JPG and TIF images. If the first solution does not solve the problem...
...Reinsert the memory card. Cause: The file name you can print them using the HP Photosmart Software. Errors 231 Troubleshooting If you are not using the HP Photosmart Software. Cause: No photos were found Solution: Close some photos with your digital ...camera, or if you previously saved photos on the inserted memory card were damaged. Supported file types for the product The product software only recognizes JPG and TIF images. If the first solution does not solve the problem...