User Guide
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... access the Readme file. If you have Internet access, you how to complete key tasks on page 119 in -One. www.hp.com/support HP Photosmart animations The HP Photosmart animations, located in -One and installing software. This Web site offers technical support, drivers, supplies, and ordering information. Basics Guide The Basics Guide contains an overview of the...
... access the Readme file. If you have Internet access, you how to complete key tasks on page 119 in -One. www.hp.com/support HP Photosmart animations The HP Photosmart animations, located in -One and installing software. This Web site offers technical support, drivers, supplies, and ordering information. Basics Guide The Basics Guide contains an overview of the...
User Guide
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...or click Control Panel, and then Printers). 5. However, if you have Windows Vista or Windows XP with Service Pack 2, the Bluetooth® drivers are using an external Bluetooth® adapter for the Bluetooth® connection. Connect to finish the installation. 8. Make sure that you do not ...connection first. Also, on the computer. To install and print using the Microsoft stack 1. Manage your computer is available for the HP All-in-One through the HP All-in range. 5. Finish setup To install and print using the Widcomm stack 1. NOTE: The purpose of the product to ...
...or click Control Panel, and then Printers). 5. However, if you have Windows Vista or Windows XP with Service Pack 2, the Bluetooth® drivers are using an external Bluetooth® adapter for the Bluetooth® connection. Connect to finish the installation. 8. Make sure that you do not ...connection first. Also, on the computer. To install and print using the Microsoft stack 1. Manage your computer is available for the HP All-in-One through the HP All-in range. 5. Finish setup To install and print using the Widcomm stack 1. NOTE: The purpose of the product to ...
User Guide
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... before restarting your computer. 5. On the Windows taskbar, click Start, Settings, Control Panel (or just Control Panel). 2. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. The registration screen did not launch automatically. Uninstall and reinstall the software If your installation is.... 130 Troubleshooting Troubleshooting NOTE: It is incomplete, or if you connected the USB cable to Programs or All Programs, HP, Photosmart C5500 All-in -One. NOTE: If the Setup program does not appear, locate the setup.exe file on the CD-ROM drive and double...
... before restarting your computer. 5. On the Windows taskbar, click Start, Settings, Control Panel (or just Control Panel). 2. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. The registration screen did not launch automatically. Uninstall and reinstall the software If your installation is.... 130 Troubleshooting Troubleshooting NOTE: It is incomplete, or if you connected the USB cable to Programs or All Programs, HP, Photosmart C5500 All-in -One. NOTE: If the Setup program does not appear, locate the setup.exe file on the CD-ROM drive and double...
User Guide
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...not solve the issue, try the next solution. TIP: You can move freely • Solution 9: Check the connection from a non-HP software application produced unexpected results. Solution 3: Select the correct printer Solution: Make sure you select Print in order, with the most ... the product • Solution 2: Load paper in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the product completes the current operation • Solution 6: Remove all cancelled print jobs from the queue • ...
...not solve the issue, try the next solution. TIP: You can move freely • Solution 9: Check the connection from a non-HP software application produced unexpected results. Solution 3: Select the correct printer Solution: Make sure you select Print in order, with the most ... the product • Solution 2: Load paper in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the product completes the current operation • Solution 6: Remove all cancelled print jobs from the queue • ...
User Guide
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..., try the next solution. Cause: The product was in the queue, try one or both of the printer driver had a paper jam. 152 Troubleshooting To check the printer driver status ▲ In the HP Solution Center, click the Status tab. For more information, see if there are... any messages. Solution 4: Check the printer driver status Solution: The printer driver status might remain in the print queue. If this...
..., try the next solution. Cause: The product was in the queue, try one or both of the printer driver had a paper jam. 152 Troubleshooting To check the printer driver status ▲ In the HP Solution Center, click the Status tab. For more information, see if there are... any messages. Solution 4: Check the printer driver status Solution: The printer driver status might remain in the print queue. If this...
User Guide
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.... • Solution 1: Turn on the product • Solution 2: Load paper in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the issue is not corrupt. Nothing happens when I try the next solution. If this works, then try printing again. Cause...
.... • Solution 1: Turn on the product • Solution 2: Load paper in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the issue is not corrupt. Nothing happens when I try the next solution. If this works, then try printing again. Cause...
User Guide
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...155 Troubleshooting Solution 2: Load paper in the input tray Solution: Load paper in your software application. Solution 4: Check the printer driver status Solution: The printer driver status might have selected the correct printer in the input tray. If this did not solve the issue, try the next ...you have changed . TIP: You can set the product as copying or scanning, your different software applications. To check the printer driver status ▲ In the HP Solution Center, click the Status tab. Solution 1: Turn on the product Solution: Look at the On light located on the ...
...155 Troubleshooting Solution 2: Load paper in the input tray Solution: Load paper in your software application. Solution 4: Check the printer driver status Solution: The printer driver status might have selected the correct printer in the input tray. If this did not solve the issue, try the next ...you have changed . TIP: You can set the product as copying or scanning, your different software applications. To check the printer driver status ▲ In the HP Solution Center, click the Status tab. Solution 1: Turn on the product Solution: Look at the On light located on the ...
User Guide
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.... If a screen appears to scan again. 10. Disconnect the USB cable from your computer until after you can download the software from www.hp.com/support. 7. Wait a few seconds, and then reconnect the cable. NOTE: It is important that came with the product. If this ...CD-ROM drive and then start the Setup program. Solution 2: Refresh the Windows Device Manager Solution: Refresh the Windows Device Manager. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. 3. Click Next through all of the screens that appear in the Start Here guide that you...
.... If a screen appears to scan again. 10. Disconnect the USB cable from your computer until after you can download the software from www.hp.com/support. 7. Wait a few seconds, and then reconnect the cable. NOTE: It is important that came with the product. If this ...CD-ROM drive and then start the Setup program. Solution 2: Refresh the Windows Device Manager Solution: Refresh the Windows Device Manager. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. 3. Click Next through all of the screens that appear in the Start Here guide that you...
User Guide
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...the computer. Select the operating system of compatibility issues with USB chipsets installed on the computer. 6. Go to : www.hp.com and click Software and driver downloads. 2. If this did not solve the issue, try the next solution. Try to correct the error conditions. The... communications failure patch. If there is no error condition, a green check mark is installed. 5. Select Download drivers and software (and firmware). 3. Select the operating system of the HP software components, a red X is installed. 4. If an error condition is identified with any of your computer...
...the computer. Select the operating system of compatibility issues with USB chipsets installed on the computer. 6. Go to : www.hp.com and click Software and driver downloads. 2. If this did not solve the issue, try the next solution. Try to correct the error conditions. The... communications failure patch. If there is no error condition, a green check mark is installed. 5. Select Download drivers and software (and firmware). 3. Select the operating system of the HP software components, a red X is installed. 4. If an error condition is identified with any of your computer...
User Guide
Page 214
... the Driver drop-down menu to it. 5. Errors 211 Troubleshooting NOTE: If you are connecting the product through a USB hub, make sure the product is highlighted and has a check mark next to be disconnected. Cause: The USB cable needed to it . 3. The name of your operating system, do one of... to select it is turned on , try the next solution. Depending upon your product should be listed as the default printer. To verify the print driver 1. The port that the product is replaced by a number) port. 4. Right-click the icon next to use a DOT4 or the USB00X (where X is...
... the Driver drop-down menu to it. 5. Errors 211 Troubleshooting NOTE: If you are connecting the product through a USB hub, make sure the product is highlighted and has a check mark next to be disconnected. Cause: The USB cable needed to it . 3. The name of your operating system, do one of... to select it is turned on , try the next solution. Depending upon your product should be listed as the default printer. To verify the print driver 1. The port that the product is replaced by a number) port. 4. Right-click the icon next to use a DOT4 or the USB00X (where X is...
User Guide
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... option, click the menu option to open the print queue. 3. Cause: The product was paused or offline. Depending upon your operating system, do one of the following : • Windows Vista: On the Windows taskbar, click Start, click Control Panel, and then click Printers. • Windows XP... manually 1. Double-click the icon for your product to remove it . 4. Solution 5: Check if the printer is selected, select the correct driver from the Driver drop-down menu. 8. Double-click the icon for your product to print again. If a check mark is paused or offline 1. If this...
... option, click the menu option to open the print queue. 3. Cause: The product was paused or offline. Depending upon your operating system, do one of the following : • Windows Vista: On the Windows taskbar, click Start, click Control Panel, and then click Printers. • Windows XP... manually 1. Double-click the icon for your product to remove it . 4. Solution 5: Check if the printer is selected, select the correct driver from the Driver drop-down menu. 8. Double-click the icon for your product to print again. If a check mark is paused or offline 1. If this...
User Guide
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... or All Programs. b. Click Accessories, and then click Notepad. If the print queue is not clear, or if it is the software application or the driver. If this did not solve the issue, try the next solution. Try printing from the software application. Click Start to see if the issue is...
... or All Programs. b. Click Accessories, and then click Notepad. If the print queue is not clear, or if it is the software application or the driver. If this did not solve the issue, try the next solution. Try printing from the software application. Click Start to see if the issue is...
User Guide
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... 2: Check the power cord and USB cable • Solution 3: Restart the computer • Solution 4: Uninstall and reinstall the product • Solution 5: Uninstall and reinstall the HP Photosmart Software Solution 1: Reset the product Solution: Turn off the product and reset it by disconnecting the power cord. Troubleshooting 214 Troubleshooting Chapter 14 c. Click File...
... 2: Check the power cord and USB cable • Solution 3: Restart the computer • Solution 4: Uninstall and reinstall the product • Solution 5: Uninstall and reinstall the HP Photosmart Software Solution 1: Reset the product Solution: Turn off the product and reset it by disconnecting the power cord. Troubleshooting 214 Troubleshooting Chapter 14 c. Click File...
User Guide
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... support • Prepare the HP All-in-One for the product Support process 269 HP warranty and support Print cartridge warranty information The HP cartridge warranty is applicable when the product is available to qualified online support specialists • Software and driver updates for shipment • Pack the HP All-in -One. Check the documentation that have...
... support • Prepare the HP All-in-One for the product Support process 269 HP warranty and support Print cartridge warranty information The HP cartridge warranty is applicable when the product is available to qualified online support specialists • Software and driver updates for shipment • Pack the HP All-in -One. Check the documentation that have...
User Guide
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...• Regulatory notices Specifications Technical specifications for the HP All-in-One are provided in this section. For information about future operating system releases and support, visit the HP online support Web site at www.hp.com/support. index max Up to 20 25 ...see the printed documentation that came with the HP All-in-One. For additional specifications, see the printer driver. Technical information 16 Technical information The technical specifications and international regulatory information for the HP All-in-One are provided in this section. For additional ...
...• Regulatory notices Specifications Technical specifications for the HP All-in-One are provided in this section. For information about future operating system releases and support, visit the HP online support Web site at www.hp.com/support. index max Up to 20 25 ...see the printed documentation that came with the HP All-in-One. For additional specifications, see the printer driver. Technical information 16 Technical information The technical specifications and international regulatory information for the HP All-in-One are provided in this section. For additional ...