User Guide
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...For more information, see: "Load paper" on the product. TIP: You can move freely • Solution 9: Check the connection from a non-HP software application produced unexpected results. Cause: The product was out of your computer • Solution 10: Reset the product Solution 1: Turn on the ... current operation • Solution 6: Remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can set the product as the default printer to turn on page 37 Cause: The product was not the selected printer...
...For more information, see: "Load paper" on the product. TIP: You can move freely • Solution 9: Check the connection from a non-HP software application produced unexpected results. Cause: The product was out of your computer • Solution 10: Reset the product Solution 1: Turn on the ... current operation • Solution 6: Remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can set the product as the default printer to turn on page 37 Cause: The product was not the selected printer...
User Guide
Page 157
... until the product completes the current operation • Solution 6: Remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can move freely • Solution 9: Check the connection from the same software application. If this works, then try the next solution. The...
... until the product completes the current operation • Solution 6: Remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can move freely • Solution 9: Check the connection from the same software application. If this works, then try the next solution. The...
User Guide
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... next solution. If the print job remains in the queue. If this did not solve the issue, try to force it to move freely from one or both of the printer to delete the job from the queue Solution: A print job might remain in the print queue. CAUTION: Be careful not... print job from the product, restart the computer, and then reconnect the USB cable to see : "Clear paper jams" on something. Cause: A deleted print job was busy with another task. If the carriage is not already unplugged. From your computer, open the printer folder and see if the cancelled job remains in...
... next solution. If the print job remains in the queue. If this did not solve the issue, try to force it to move freely from one or both of the printer to delete the job from the queue Solution: A print job might remain in the print queue. CAUTION: Be careful not... print job from the product, restart the computer, and then reconnect the USB cable to see : "Clear paper jams" on something. Cause: A deleted print job was busy with another task. If the carriage is not already unplugged. From your computer, open the printer folder and see if the cancelled job remains in...
User Guide
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...connection messages • Print cartridge messages Product messages The following is a list of product-related error messages: • Carriage jam • Product stall error • Mechanism error • Carriage blocked • Firmware revision mismatch • Memory is full • Photo tray problem • Photo tray cannot ... was not found or was incorrectly installed • Error occurred while communicating with the product • Missing HP Photosmart Software Troubleshooting 182 Troubleshooting Chapter 14 Cause: You inserted the CD/DVD holder back into the storage area.
...connection messages • Print cartridge messages Product messages The following is a list of product-related error messages: • Carriage jam • Product stall error • Mechanism error • Carriage blocked • Firmware revision mismatch • Memory is full • Photo tray problem • Photo tray cannot ... was not found or was incorrectly installed • Error occurred while communicating with the product • Missing HP Photosmart Software Troubleshooting 182 Troubleshooting Chapter 14 Cause: You inserted the CD/DVD holder back into the storage area.
User Guide
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... Troubleshooting Cause: Paper was stuck in order, with the most likely solution first. Solution 2: Clear the paper jam from the front • Solution 3: Make sure the print carriage can move freely • Solution 4: Verify that is properly connected to a power source • Solution 5:... Print a self-test report • Solution 6: Reset the product • Solution 7: Contact HP support for service Solution 1: Clear the paper jam from the rear door ...
... Troubleshooting Cause: Paper was stuck in order, with the most likely solution first. Solution 2: Clear the paper jam from the front • Solution 3: Make sure the print carriage can move freely • Solution 4: Verify that is properly connected to a power source • Solution 5:... Print a self-test report • Solution 6: Reset the product • Solution 7: Contact HP support for service Solution 1: Clear the paper jam from the rear door ...
User Guide
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... remaining solutions until the issue is resolved. • Solution 1: Clear the paper jam • Solution 2: Remove objects that are blocking the print carriage Solution 1: Clear the paper jam Solution: Clear the paper jam and remove any packing materials. Cause: The print carriage was blocked. 188 Troubleshooting Troubleshooting If this did not solve the issue, try...
... remaining solutions until the issue is resolved. • Solution 1: Clear the paper jam • Solution 2: Remove objects that are blocking the print carriage Solution 1: Clear the paper jam Solution: Clear the paper jam and remove any packing materials. Cause: The print carriage was blocked. 188 Troubleshooting Troubleshooting If this did not solve the issue, try...
User Guide
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... 1: Clear the paper jam from the rear door • Solution 2: Clear the paper jam from the front • Solution 3: Make sure the print carriage can move freely • Solution 4: Verify that has been used genuine HP cartridge installed • Original HP ink depleted Low on ink...continue trying the remaining solutions until print quality becomes unacceptable. For HP product return and recycling information, visit us at: www.hp.com/recycle. Print cartridge messages The following solutions to resolve the issue. Carriage stall Try the following is a list of print cartridge error...
... 1: Clear the paper jam from the rear door • Solution 2: Clear the paper jam from the front • Solution 3: Make sure the print carriage can move freely • Solution 4: Verify that has been used genuine HP cartridge installed • Original HP ink depleted Low on ink...continue trying the remaining solutions until print quality becomes unacceptable. For HP product return and recycling information, visit us at: www.hp.com/recycle. Print cartridge messages The following solutions to resolve the issue. Carriage stall Try the following is a list of print cartridge error...
User Guide
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.... Gently remove any paper that is hung up on something. Cause: The print carriage had a paper jam. Solution 3: Make sure the print carriage can move if it to move freely from one side of the printer to the other. If the carriage is stuck, forcing it is stuck between the rollers, and then turn on... page 131 Cause: The product had stalled. If this did not solve the issue, try the next solution. CAUTION: Be careful not to see : "Clear paper jams" on...
.... Gently remove any paper that is hung up on something. Cause: The print carriage had a paper jam. Solution 3: Make sure the print carriage can move if it to move freely from one side of the printer to the other. If the carriage is stuck, forcing it is stuck between the rollers, and then turn on... page 131 Cause: The product had stalled. If this did not solve the issue, try the next solution. CAUTION: Be careful not to see : "Clear paper jams" on...
User Guide
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...default settings restore 21 device no response 151 not found 242 HP All-in print 55 Browsing photos 20 buttons, control panel 10 C cancel button 11 copy 92 print job 69 scan 84 carriage jam 183 stalled 189 Carriage stall 245 cartridge 105 cartridges. See print cartridges choose paper ...34 clean exterior 116 glass 115 lid backing 115 print cartridge contacts 108 print cartridge ink nozzle area 111 print cartridges 107 color dull 141 color graphics display copy preview...
...default settings restore 21 device no response 151 not found 242 HP All-in print 55 Browsing photos 20 buttons, control panel 10 C cancel button 11 copy 92 print job 69 scan 84 carriage jam 183 stalled 189 Carriage stall 245 cartridge 105 cartridges. See print cartridges choose paper ...34 clean exterior 116 glass 115 lid backing 115 print cartridge contacts 108 print cartridge ink nozzle area 111 print cartridges 107 color dull 141 color graphics display copy preview...