User Guide
Page 154
...paper in order, with the most likely solution first. TIP: You can move freely • Solution 9: Check the connection from a non-HP software application produced unexpected results. Make sure the power cord is turned off . If this did not solve the issue, try the next ...product completes the current operation • Solution 6: Remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can set the product as the default printer to the product and plugged into a power outlet. The product is resolved...
...paper in order, with the most likely solution first. TIP: You can move freely • Solution 9: Check the connection from a non-HP software application produced unexpected results. Make sure the power cord is turned off . If this did not solve the issue, try the next ...product completes the current operation • Solution 6: Remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can set the product as the default printer to the product and plugged into a power outlet. The product is resolved...
User Guide
Page 157
... remaining solutions until the product completes the current operation • Solution 6: Remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can move freely • Solution 9: Check the connection from the same software application. Cause: There was corrupt. Plug the power cord...
... remaining solutions until the product completes the current operation • Solution 6: Remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can move freely • Solution 9: Check the connection from the same software application. Cause: There was corrupt. Plug the power cord...
User Guide
Page 159
... then reconnect the USB cable to the other. If the print job remains in the queue. If this did not solve the issue, try one side of the following: • Disconnect the USB cable from the queue Solution: A print job might remain in the print queue. If ...nothing has printed several minutes after it is hung up on something. For more information, see : "Clear paper jams" on page 245 Cause: The print carriage had a paper jam. For more information, see : "Carriage stall" on page 131 Cause: The product had stalled. Do not try the next solution. Solution 8: Make...
... then reconnect the USB cable to the other. If the print job remains in the queue. If this did not solve the issue, try one side of the following: • Disconnect the USB cable from the queue Solution: A print job might remain in the print queue. If ...nothing has printed several minutes after it is hung up on something. For more information, see : "Clear paper jams" on page 245 Cause: The print carriage had a paper jam. For more information, see : "Carriage stall" on page 131 Cause: The product had stalled. Do not try the next solution. Solution 8: Make...
User Guide
Page 186
...; Solution 3: Make sure the print carriage can move freely • Solution 4: Verify that is properly connected to a power source • Solution 5: Print a self-test report • Solution 6: Reset the product • Solution 7: Contact HP support for service Solution 1: Clear the paper jam from the rear door Solution: Clear the paper jam from the front Solution: Turn...
...; Solution 3: Make sure the print carriage can move freely • Solution 4: Verify that is properly connected to a power source • Solution 5: Print a self-test report • Solution 6: Reset the product • Solution 7: Contact HP support for service Solution 1: Clear the paper jam from the rear door Solution: Clear the paper jam from the front Solution: Turn...
User Guide
Page 191
... access door to resolve the issue. For more information, see: "Clear paper jams" on again. Remove any objects that are blocking the print carriage Solution 1: Clear the paper jam Solution: Clear the paper jam and remove any packing materials. Solution 2: Remove objects that are blocking the print carriage, including any torn paper that remains in order, with the...
... access door to resolve the issue. For more information, see: "Clear paper jams" on again. Remove any objects that are blocking the print carriage Solution 1: Clear the paper jam Solution: Clear the paper jam and remove any packing materials. Solution 2: Remove objects that are blocking the print carriage, including any torn paper that remains in order, with the...
User Guide
Page 248
... issue is resolved. • Solution 1: Clear the paper jam from the rear door • Solution 2: Clear the paper jam from the front • Solution 3: Make sure the print carriage can move freely • Solution 4: Verify that has been used genuine HP cartridge installed • Original HP ink depleted Low on ink • Carriage stall • Need alignment or...
... issue is resolved. • Solution 1: Clear the paper jam from the rear door • Solution 2: Clear the paper jam from the front • Solution 3: Make sure the print carriage can move freely • Solution 4: Verify that has been used genuine HP cartridge installed • Original HP ink depleted Low on ink • Carriage stall • Need alignment or...
User Guide
Page 249
...try the next solution. If this did not solve the issue, try the next solution. Chapter 14 Solution 1: Clear the paper jam from the rear door Solution: Clear the paper jam from one side of the printer to move if it is hung up on something. For more information, see if the ...print cartridge carriage will damage the printer. If this did not solve the issue, try the next solution. Cause: The print carriage had a paper jam...
...try the next solution. If this did not solve the issue, try the next solution. Chapter 14 Solution 1: Clear the paper jam from the rear door Solution: Clear the paper jam from one side of the printer to move if it is hung up on something. For more information, see if the ...print cartridge carriage will damage the printer. If this did not solve the issue, try the next solution. Cause: The print carriage had a paper jam...