Basics Guide
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Contents 1 HP All-in-One overview 2 The HP All-in-One at a glance 2 Control panel features 4 Use the HP Photosmart software 5 Find more information 6 Access the onscreen Help 6 Finish setting up networking 7 Load originals and load paper 10 Avoid paper... application 16 Replace the ink cartridges 18 Clean the HP All-in-One 20 2 Troubleshooting and support 22 Uninstall and reinstall the software 22 Hardware setup troubleshooting 23 Network troubleshooting 25 Clear paper jams 28 Ink cartridge messages 28 Support process...33 HP support by phone 33 Additional warranty options 34 3...
Contents 1 HP All-in-One overview 2 The HP All-in-One at a glance 2 Control panel features 4 Use the HP Photosmart software 5 Find more information 6 Access the onscreen Help 6 Finish setting up networking 7 Load originals and load paper 10 Avoid paper... application 16 Replace the ink cartridges 18 Clean the HP All-in-One 20 2 Troubleshooting and support 22 Uninstall and reinstall the software 22 Hardware setup troubleshooting 23 Network troubleshooting 25 Clear paper jams 28 Ink cartridge messages 28 Support process...33 HP support by phone 33 Additional warranty options 34 3...
Basics Guide
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...-One at a glance 2 HP Photosmart C5100 All-in -One. You can also transfer your computer. Additionally, if the HP All-in-One is the process of features and functions, including use special features to produce high-quality color and black-and-white copies on transfers, and posters. HP All-in-One overview 1 HP All-in-One overview Use the HP All-in-One...
...-One at a glance 2 HP Photosmart C5100 All-in -One. You can also transfer your computer. Additionally, if the HP All-in-One is the process of features and functions, including use special features to produce high-quality color and black-and-white copies on transfers, and posters. HP All-in-One overview 1 HP All-in-One overview Use the HP All-in-One...
Basics Guide
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... of resources, both printed and onscreen, provide information about setting up and using the HP All-in-One. HP All-in-One overview Chapter 1 Find more information, see Troubleshooting and support in this Basics Guide, including features that are only available using the software...technical support, drivers, supplies, and ordering information. The HP Photosmart Mac Help appears. 6 HP Photosmart C5100 All-in -One. If you click Onscreen Guide, a pop-up menu appears. In the Device Support area, click Onscreen Guide or Troubleshooting. - If you have Internet access, you can help...
... of resources, both printed and onscreen, provide information about setting up and using the HP All-in-One. HP All-in-One overview Chapter 1 Find more information, see Troubleshooting and support in this Basics Guide, including features that are only available using the software...technical support, drivers, supplies, and ordering information. The HP Photosmart Mac Help appears. 6 HP Photosmart C5100 All-in -One. If you click Onscreen Guide, a pop-up menu appears. In the Device Support area, click Onscreen Guide or Troubleshooting. - If you have Internet access, you can help...
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... simply delete the HP All-in -One software. For more troubleshooting information, see the inside back cover of this guide. Reinstall the HP All-in -One application files from your computer. Disconnect the HP All-in -One software is complete, the HP Digital Imaging Monitor icon appears in the Windows system tray. 22 HP Photosmart C5100 All-in -One, and then...
... simply delete the HP All-in -One software. For more troubleshooting information, see the inside back cover of this guide. Reinstall the HP All-in -One application files from your computer. Disconnect the HP All-in -One software is complete, the HP Digital Imaging Monitor icon appears in the Windows system tray. 22 HP Photosmart C5100 All-in -One, and then...
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...press to highlight Yes or No, and then press OK. 24 HP Photosmart C5100 All-in -One from the Preferences menu. I connected the USB cable, but I am having problems using the HP All-in-One with the HP All-in-One before the software was connected before connecting the USB cable. Press to... then press OK. 3. Troubleshooting and support For more information on . Connecting the USB cable before prompted can connect to any time from the power outlet and contact HP. Press to the HP All-in-One with the HP All-in-One. Chapter 2 Solution The HP All-in-One might not respond if you...
...press to highlight Yes or No, and then press OK. 24 HP Photosmart C5100 All-in -One from the Preferences menu. I connected the USB cable, but I am having problems using the HP All-in-One with the HP All-in-One before the software was connected before connecting the USB cable. Press to... then press OK. 3. Troubleshooting and support For more information on . Connecting the USB cable before prompted can connect to any time from the power outlet and contact HP. Press to the HP All-in-One with the HP All-in-One. Chapter 2 Solution The HP All-in-One might not respond if you...
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... the documentation that came with your router or hub, and then turn it on the HP All-in-One. 26 HP Photosmart C5100 All-in -One Cause Cables are secure, turn off , and press it again to turn the HP All-in -One. In the System Properties dialog box, click the Hardware tab. 3. Cause You do ... bottom of the RJ-45 Ethernet jack on the back of the HP All-in -One off the power on the HP All-in -One is displayed. 3. b. Solution Turn on again. Troubleshooting and support Chapter 2 The computer is unable to discover the HP All-in -One series Top light: If this light is a solid green, the ...
... the documentation that came with your router or hub, and then turn it on the HP All-in-One. 26 HP Photosmart C5100 All-in -One Cause Cables are secure, turn off , and press it again to turn the HP All-in -One. In the System Properties dialog box, click the Hardware tab. 3. Cause You do ... bottom of the RJ-45 Ethernet jack on the back of the HP All-in -One off the power on the HP All-in -One is displayed. 3. b. Solution Turn on again. Troubleshooting and support Chapter 2 The computer is unable to discover the HP All-in -One series Top light: If this light is a solid green, the ...
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... the rear door. Press in the tab on the HP All-in-One, and then press OK to release the door. Troubleshooting and support 3. Gently pull the paper out of the rollers. Gently push the door forward until it away from the HP All-in-One. Turn on the rear door to continue the current... to the other computers and to occur. 4. Chapter 2 I am using a cable modem without a router and I do not remove all the pieces of paper from the HP All-in-One, more paper jams are expired 28 HP Photosmart C5100 All-in...
... the rear door. Press in the tab on the HP All-in-One, and then press OK to release the door. Troubleshooting and support 3. Gently pull the paper out of the rollers. Gently push the door forward until it away from the HP All-in-One. Turn on the rear door to continue the current... to the other computers and to occur. 4. Chapter 2 I am using a cable modem without a router and I do not remove all the pieces of paper from the HP All-in-One, more paper jams are expired 28 HP Photosmart C5100 All-in...
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Troubleshooting and support Chapter 2 If prompted, choose your computer screen. HP cannot guarantee the quality or reliability of using expired ink will not be covered under warranty. Device service or repairs required as a result of expired ink cartridges. Solution Replace the indicated ink cartridge(s). Genuine HP...information, see : Replace the ink cartridges Non-HP ink Cause The HP All-in -One series Solution Replace the indicated ink cartridge(s) with HP printers to : 30 HP Photosmart C5100 All-in -One detected non-HP ink. The purpose of the ink cartridges are...
Troubleshooting and support Chapter 2 If prompted, choose your computer screen. HP cannot guarantee the quality or reliability of using expired ink will not be covered under warranty. Device service or repairs required as a result of expired ink cartridges. Solution Replace the indicated ink cartridge(s). Genuine HP...information, see : Replace the ink cartridges Non-HP ink Cause The HP All-in -One series Solution Replace the indicated ink cartridge(s) with HP printers to : 30 HP Photosmart C5100 All-in -One detected non-HP ink. The purpose of the ink cartridges are...
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...(s) are no ink cartridges missing from the HP All-in -One series If there are installed incorrectly. Contact HP customer support. If the problem persists, clean the copper-colored contacts of the ink cartridges are not installed...Troubleshooting and support Chapter 2 Solution If you have a defective sensor. For more of the print cartridges. Contact HP Support. Solution Contact HP Support. Solution You might have a damaged ink cartridge. Replace the indicated ink cartridge(s) or press OK on the control panel to : www.hp.com/support 32 HP Photosmart C5100 All-in -One...
...(s) are no ink cartridges missing from the HP All-in -One series If there are installed incorrectly. Contact HP customer support. If the problem persists, clean the copper-colored contacts of the ink cartridges are not installed...Troubleshooting and support Chapter 2 Solution If you have a defective sensor. For more of the print cartridges. Contact HP Support. Solution Contact HP Support. Solution You might have a damaged ink cartridge. Replace the indicated ink cartridge(s) or press OK on the control panel to : www.hp.com/support 32 HP Photosmart C5100 All-in -One...
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... plans. Additional warranty options Extended service plans are available for your computer at additional costs. Troubleshooting and support 34 HP Photosmart C5100 All-in-One series Contact your HP dealer or call the support phone number for the HP All-in -One was moved, etc.)? Go to this situation began? - After the phone support period After the...
... plans. Additional warranty options Extended service plans are available for your computer at additional costs. Troubleshooting and support 34 HP Photosmart C5100 All-in-One series Contact your HP dealer or call the support phone number for the HP All-in -One was moved, etc.)? Go to this situation began? - After the phone support period After the...
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...4 CAT-5 Ethernet cable 7 clean exterior 21 glass 20 lid backing 20 color graphics display 4 connect wired network (Ethernet) 7 connection problems HP All-in-One does not turn on 23 control panel buttons 4 features 4 copy make...message 32 error messages 28 expired 30 HP ink depleted 31 incorrect 29, 32 missing 29 non-HP ink 30 replace 18 replace soon 32 troubleshoot 25 J jams, paper 12, ... phone support 33 phone support period period for support 33 photo paper specifications 35 Photosmart Express 4 physical specifications 36 power specifications 36 print from software application 16 specifications ...
...4 CAT-5 Ethernet cable 7 clean exterior 21 glass 20 lid backing 20 color graphics display 4 connect wired network (Ethernet) 7 connection problems HP All-in-One does not turn on 23 control panel buttons 4 features 4 copy make...message 32 error messages 28 expired 30 HP ink depleted 31 incorrect 29, 32 missing 29 non-HP ink 30 replace 18 replace soon 32 troubleshoot 25 J jams, paper 12, ... phone support 33 phone support period period for support 33 photo paper specifications 35 Photosmart Express 4 physical specifications 36 power specifications 36 print from software application 16 specifications ...
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... reinstall 22 uninstall 22 specifications. See technical information start copy black 5 start copy color 5 support process 33 system requirements 35 T technical information copy specifications 36 environmental specifications...specifications 35 scan specifications 36 system requirements 35 weight 36 transparencies specifications 35 troubleshoot blocked print head 25 hardware installation 23 incorrect measurements 25 jams, paper... 25 language, display 24 network setup 25 printer alignment 25 USB cable 24 troubleshooting No TCP/IP 26 Printer not Found 26 unable to discover device 26 using...
... reinstall 22 uninstall 22 specifications. See technical information start copy black 5 start copy color 5 support process 33 system requirements 35 T technical information copy specifications 36 environmental specifications...specifications 35 scan specifications 36 system requirements 35 weight 36 transparencies specifications 35 troubleshoot blocked print head 25 hardware installation 23 incorrect measurements 25 jams, paper... 25 language, display 24 network setup 25 printer alignment 25 USB cable 24 troubleshooting No TCP/IP 26 Printer not Found 26 unable to discover device 26 using...