Basic Guide
Page 22
... your computer. Turn off the product, wait one minute, then restart it . Do not simply delete the HP All-in -One. Select HP Photosmart All-In-One Driver Software, and then click Change/Remove. ...software (if you can download the software from your computer before restarting your computer. 4. Double-click Add/Remove Programs (or click Uninstall a program). 3. If the HP Solution Center shows the ... product before the software installation screen prompts you to do so, you connected the HP All-in the Windows system tray. NOTE: If you no longer have the installation CD, you have...
... your computer. Turn off the product, wait one minute, then restart it . Do not simply delete the HP All-in -One. Select HP Photosmart All-In-One Driver Software, and then click Change/Remove. ...software (if you can download the software from your computer before restarting your computer. 4. Double-click Add/Remove Programs (or click Uninstall a program). 3. If the HP Solution Center shows the ... product before the software installation screen prompts you to do so, you connected the HP All-in the Windows system tray. NOTE: If you no longer have the installation CD, you have...
User Guide
Page 109
...your temporary folder • Deleting files created by other Windows tools • Removing optional Windows components that run the Disk Cleanup utility a. Troubleshooting Chapter 13 To turn off programs that you do one of components to delete. When the User Account Control dialog... analyzes the hard drive and then presents a report with a list of the following : • Deleting temporary Internet files • Deleting downloaded program files • Emptying the Recycle Bin • Deleting files from making changes, click OK and continue. c. Select the appropriate check ...
...your temporary folder • Deleting files created by other Windows tools • Removing optional Windows components that run the Disk Cleanup utility a. Troubleshooting Chapter 13 To turn off programs that you do one of components to delete. When the User Account Control dialog... analyzes the hard drive and then presents a report with a list of the following : • Deleting temporary Internet files • Deleting downloaded program files • Emptying the Recycle Bin • Deleting files from making changes, click OK and continue. c. Select the appropriate check ...
User Guide
Page 111
...download the software from your computer. Follow the onscreen instructions. 4. NOTE: If you might need to the computer before restarting your computer. To uninstall and reinstall the software 1. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Follow the onscreen instructions and the instructions provided in -One application files from the Windows... taskbar by the software installation screen, you no longer have reinstalled the software. 6. Click Retry to Programs or All Programs, HP, Photosmart C4500...
...download the software from your computer. Follow the onscreen instructions. 4. NOTE: If you might need to the computer before restarting your computer. To uninstall and reinstall the software 1. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Follow the onscreen instructions and the instructions provided in -One application files from the Windows... taskbar by the software installation screen, you no longer have reinstalled the software. 6. Click Retry to Programs or All Programs, HP, Photosmart C4500...
User Guide
Page 170
... After you have reinstalled the software. 6. Open the HP Solution Center and verify that all the icons are present. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Follow ...solve the issue, try to scan again. Disconnect the product from your hard drive. On the Windows taskbar, click Start, Settings, Control Panel (or just Control Panel). 2. NOTE: It is... Make Copies) do not appear, your installation might not be complete, and you can download the software from your computer. 5. Cause: The software installation was installed correctly. Errors 167...
... After you have reinstalled the software. 6. Open the HP Solution Center and verify that all the icons are present. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Follow ...solve the issue, try to scan again. Disconnect the product from your hard drive. On the Windows taskbar, click Start, Settings, Control Panel (or just Control Panel). 2. NOTE: It is... Make Copies) do not appear, your installation might not be complete, and you can download the software from your computer. 5. Cause: The software installation was installed correctly. Errors 167...
User Guide
Page 177
...scan successfully, then proceed with the next step to find and correct problems with your product. To restart the service a. On the Windows taskbar, click Start, right-click My Computer, and then click Manage. The Computer Management screen appears. In the right pane, ..., and then try the next solution. Restart the Lexbcserver service. Do one , caused a scan communication error. e. Go to scan again. Type your computer where the HP software is installed. 174 Troubleshooting d. To download and run the Scan Diagnostic utility to restart the Lexbcserver service. Select...
...scan successfully, then proceed with the next step to find and correct problems with your product. To restart the service a. On the Windows taskbar, click Start, right-click My Computer, and then click Manage. The Computer Management screen appears. In the right pane, ..., and then try the next solution. Restart the Lexbcserver service. Do one , caused a scan communication error. e. Go to scan again. Type your computer where the HP software is installed. 174 Troubleshooting d. To download and run the Scan Diagnostic utility to restart the Lexbcserver service. Select...
User Guide
Page 178
... instal the unexpected internal error and communications failure patch. To install the patch 1. Try to the Utility section and download the HP Scan diagnostic utility. 6. Solution 11: Check the USB chipset and controller Solution: Check the USB chipset and controller. To check the USB ...the computer. On the Windows taskbar, click Start, right-click My Computer, and then click Properties. 2. Click the Hardware tab, and then click Device Manager. 3. If this did not solve the issue, try the next solution. Try to the Patch section and download the HP Image zone/photo and imaging...
... instal the unexpected internal error and communications failure patch. To install the patch 1. Try to the Utility section and download the HP Scan diagnostic utility. 6. Solution 11: Check the USB chipset and controller Solution: Check the USB chipset and controller. To check the USB ...the computer. On the Windows taskbar, click Start, right-click My Computer, and then click Properties. 2. Click the Hardware tab, and then click Device Manager. 3. If this did not solve the issue, try the next solution. Try to the Patch section and download the HP Image zone/photo and imaging...
User Guide
Page 183
...show this message again. 4. j. Depending on your computer by doing the following: • Deleting temporary Internet files • Deleting downloaded program files • Emptying the Recycle Bin • Deleting files from making changes, click OK and continue. If there is denied... Cleanup. Troubleshooting Chapter 13 To turn off programs that you do one of components to delete. On the Windows taskbar, click Start. b. When the User Account Control dialog box appears, click Continue. • In Windows XP: Click Run. The MSCONFIG utility application appears. Click Selective ...
...show this message again. 4. j. Depending on your computer by doing the following: • Deleting temporary Internet files • Deleting downloaded program files • Emptying the Recycle Bin • Deleting files from making changes, click OK and continue. If there is denied... Cleanup. Troubleshooting Chapter 13 To turn off programs that you do one of components to delete. On the Windows taskbar, click Start. b. When the User Account Control dialog box appears, click Continue. • In Windows XP: Click Run. The MSCONFIG utility application appears. Click Selective ...