Full User Guide
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... • Make sure you experience problems, the USB cable might not be replaced. Try connecting it on your computer. Verify that the print carriage is not jammed. Make sure the other end of the product. After the cable is connected properly, turn off . If the hub is on . For ... port on the product. • Make sure the print cartridges are using a supported operating system. Troubleshooting • If you are blocking the print carriage, including any objects that came with the computer. Make sure the power cord is turned on , try connecting directly to access the print...
... • Make sure you experience problems, the USB cable might not be replaced. Try connecting it on your computer. Verify that the print carriage is not jammed. Make sure the other end of the product. After the cable is connected properly, turn off . If the hub is on . For ... port on the product. • Make sure the print cartridges are using a supported operating system. Troubleshooting • If you are blocking the print carriage, including any objects that came with the computer. Make sure the power cord is turned on , try connecting directly to access the print...
Full User Guide
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... print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can move freely • Solution 9: Check the connection from the product to avoid paper jams Solution: To avoid paper jams, tuck the flaps inside the envelopes. If this did not solve ...the issue, try the next solution. Cause: The wrong type of envelope was turned off . Borderless printing produces unexpected results Solution: Try printing the image from a non-HP software ...
... print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can move freely • Solution 9: Check the connection from the product to avoid paper jams Solution: To avoid paper jams, tuck the flaps inside the envelopes. If this did not solve ...the issue, try the next solution. Cause: The wrong type of envelope was turned off . Borderless printing produces unexpected results Solution: Try printing the image from a non-HP software ...
Full User Guide
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... plugged into the USB port on page 200 Cause: The print carriage had a paper jam. Troubleshooting Solution 6: Remove all cancelled print jobs from the queue Solution: A print job might remain in the queue after it to move will move freely from one or both of the following: • Disconnect the USB cable...Check the connection from the product to delete the job from the queue. If this did not solve the issue, try one side of the printer to force the print cartridge carriage. CAUTION: Be careful not to the other. If this did not solve the issue, try the next solution. If this...
... plugged into the USB port on page 200 Cause: The print carriage had a paper jam. Troubleshooting Solution 6: Remove all cancelled print jobs from the queue Solution: A print job might remain in the queue after it to move will move freely from one or both of the following: • Disconnect the USB cable...Check the connection from the product to delete the job from the queue. If this did not solve the issue, try one side of the printer to force the print cartridge carriage. CAUTION: Be careful not to the other. If this did not solve the issue, try the next solution. If this...
Full User Guide
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... until the product completes the current operation • Solution 6: Remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can move freely • Solution 9: Check the connection from the same software application. If it is not lit, the product is resolved...
... until the product completes the current operation • Solution 6: Remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can move freely • Solution 9: Check the connection from the same software application. If it is not lit, the product is resolved...
Full User Guide
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...move freely from the product to force the print cartridge carriage. In the HP Photosmart Software, click Settings, and then click Status. For more information, see: "Clear paper jams" on page 200 Cause: The print carriage had a paper jam. Print troubleshooting 123 If this did not solve the ...issue, try the next solution. If the carriage is stuck, forcing it to move freely Solution: Unplug the power cable if it is plugged into a USB port on your computer Solution: Check the connection from one...
...move freely from the product to force the print cartridge carriage. In the HP Photosmart Software, click Settings, and then click Status. For more information, see: "Clear paper jams" on page 200 Cause: The print carriage had a paper jam. Print troubleshooting 123 If this did not solve the ...issue, try the next solution. If the carriage is stuck, forcing it to move freely Solution: Unplug the power cable if it is plugged into a USB port on your computer Solution: Check the connection from one...
Full User Guide
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... are listed in order, with the product • Missing HP Photosmart Software Carriage jam Try the following solutions to resolve the issue. Troubleshooting Chapter 13 Product messages The following is a list of product-related error messages: • Carriage jam • Mechanism error • Carriage blocked • Door open • Firmware revision mismatch • Memory is properly connected...
... are listed in order, with the product • Missing HP Photosmart Software Carriage jam Try the following solutions to resolve the issue. Troubleshooting Chapter 13 Product messages The following is a list of product-related error messages: • Carriage jam • Mechanism error • Carriage blocked • Door open • Firmware revision mismatch • Memory is properly connected...
Full User Guide
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... has a grounded (three-prong) power plug. 3. If this did not solve the issue, try the next solution. Solution 3: Make sure the print carriage can move freely from the front Solution: Turn off the product and open the print cartridge door to access the print...the product. 2. Troubleshooting Solution 2: Clear the paper jam from one side of the printer to the other. Solution 4: Verify that the product is firmly connected to force the print cartridge carriage. Gently remove any paper that is not already unplugged. If the carriage is stuck, forcing it is stuck between the rollers...
... has a grounded (three-prong) power plug. 3. If this did not solve the issue, try the next solution. Solution 3: Make sure the print carriage can move freely from the front Solution: Turn off the product and open the print cartridge door to access the print...the product. 2. Troubleshooting Solution 2: Clear the paper jam from one side of the printer to the other. Solution 4: Verify that the product is firmly connected to force the print cartridge carriage. Gently remove any paper that is not already unplugged. If the carriage is stuck, forcing it is stuck between the rollers...
Full User Guide
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... print cartridge door to access the print carriage area. For more information, see: "Clear paper jams" on the product again. Remove any objects that are blocking the print carriage Solution 1: Clear the paper jam Solution: Clear the paper jam. Troubleshooting Mechanism error Try the following solutions...the remaining solutions until the issue is resolved. • Solution 1: Clear the paper jam • Solution 2: Remove objects that are listed in order, with the most likely solution first. Carriage blocked Solution: Turn off the product and then turn on page 98 Cause: The ...
... print cartridge door to access the print carriage area. For more information, see: "Clear paper jams" on the product again. Remove any objects that are blocking the print carriage Solution 1: Clear the paper jam Solution: Clear the paper jam. Troubleshooting Mechanism error Try the following solutions...the remaining solutions until the issue is resolved. • Solution 1: Clear the paper jam • Solution 2: Remove objects that are listed in order, with the most likely solution first. Carriage blocked Solution: Turn off the product and then turn on page 98 Cause: The ...
Full User Guide
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...; Solution 5: Print a self-test report • Solution 6: Reset the product • Solution 7: Contact HP support for service Solution 1: Clear the paper jam from the rear door Solution: Clear the paper jam from the front • Solution 3: Make sure the print carriage can move freely • Solution 4: Verify that the product is resolved. • Solution...
...; Solution 5: Print a self-test report • Solution 6: Reset the product • Solution 7: Contact HP support for service Solution 1: Clear the paper jam from the rear door Solution: Clear the paper jam from the front • Solution 3: Make sure the print carriage can move freely • Solution 4: Verify that the product is resolved. • Solution...
Full User Guide
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...197 two-way communication lost 198 connection problems device not found 197 HP All-in print 33 buttons, control panel 6 C cancel copy 61 print job 47 scan 66 cancel button 6 carriage jam 144 stalled 149 Carriage stall 200 cartridge 77 cartridges. See print cartridges choose paper 17 clean... exterior 67 glass 67 lid backing 68 print cartridge contacts 80 print cartridge ink nozzle area 82 print cartridges 79 color dull 108 color tone, change in -One will not turn...
...197 two-way communication lost 198 connection problems device not found 197 HP All-in print 33 buttons, control panel 6 C cancel copy 61 print job 47 scan 66 cancel button 6 carriage jam 144 stalled 149 Carriage stall 200 cartridge 77 cartridges. See print cartridges choose paper 17 clean... exterior 67 glass 67 lid backing 68 print cartridge contacts 80 print cartridge ink nozzle area 82 print cartridges 79 color dull 108 color tone, change in -One will not turn...