Reference Guide
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Print Wireless Quick Start Guide Press and hold the Wireless button until the Power button starts blinking for a few seconds, and then the printer is in homes and not connected to connect and access all the buttons on the control panel. Connect printer through Wi-Fi Protected Setup (WPS) mode Press and hold the Information button for use the printer. Print Network Test Report and Network Configuration Page + Press the Information and Wireless buttons together. Basic troubleshooting •• Make sure you have installed the latest...
Print Wireless Quick Start Guide Press and hold the Wireless button until the Power button starts blinking for a few seconds, and then the printer is in homes and not connected to connect and access all the buttons on the control panel. Connect printer through Wi-Fi Protected Setup (WPS) mode Press and hold the Information button for use the printer. Print Network Test Report and Network Configuration Page + Press the Information and Wireless buttons together. Basic troubleshooting •• Make sure you have installed the latest...
Reference Guide
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... cover HP ink products that time, the Limited Warranty Period shall start date." For software products, HP's limited warranty applies only to a failure to setup, installation, assembly and connectivity. d. However, if printer failure or damage is attributable to the use of the product, and does not cover any product which vary from state to state in the United States, from province to claim service...
... cover HP ink products that time, the Limited Warranty Period shall start date." For software products, HP's limited warranty applies only to a failure to setup, installation, assembly and connectivity. d. However, if printer failure or damage is attributable to the use of the product, and does not cover any product which vary from state to state in the United States, from province to claim service...
User Guide
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... using the HP Smart app 69 Wireless settings ...70 Connect your printer to your computer with a USB cable (non-wireless connection 71 Change from a USB connection to a wireless network 72 Advanced printer management tools (for wireless printers 73 Tips for setting up and using a wireless printer 75 9 Solve a problem ...77 Jams and paper-feed issues ...78 Cartridge issues ...82 Printing issues ...84 Network and connection issues ...92 Get help from the HP Smart app ...94 Printer hardware issues ...95 Control panel error codes and status ...96 Bluetooth audio system issues ...100 HP support...
... using the HP Smart app 69 Wireless settings ...70 Connect your printer to your computer with a USB cable (non-wireless connection 71 Change from a USB connection to a wireless network 72 Advanced printer management tools (for wireless printers 73 Tips for setting up and using a wireless printer 75 9 Solve a problem ...77 Jams and paper-feed issues ...78 Cartridge issues ...82 Printing issues ...84 Network and connection issues ...92 Get help from the HP Smart app ...94 Printer hardware issues ...95 Control panel error codes and status ...96 Bluetooth audio system issues ...100 HP support...
User Guide
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... button ( button ( ) at the same time. ) and Cancel button Depending on Web Services status, Web Services Reports provide different instructions to help you turn on all the button lights on Web Services, set up Web Services, or fix connection issues, and more. Wireless Network Test Report shows the diagnostics results for three Wireless Quick Start Guide provides the step-by-step instructions to help you set up and use Wi-Fi Direct. ENWW Print reports from control panel NOTE: Before printing reports, press and hold the Power button ( ) for three Printer Status Report...
... button ( button ( ) at the same time. ) and Cancel button Depending on Web Services status, Web Services Reports provide different instructions to help you turn on all the button lights on Web Services, set up Web Services, or fix connection issues, and more. Wireless Network Test Report shows the diagnostics results for three Wireless Quick Start Guide provides the step-by-step instructions to help you set up and use Wi-Fi Direct. ENWW Print reports from control panel NOTE: Before printing reports, press and hold the Power button ( ) for three Printer Status Report...
User Guide
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...: Download the HP Print Service Plugin (supported by the HP Print Service Plugin. NOTE: Devices running Android 4.3 or earlier can also use Wi-Fi Direct to the same network as your device, the HP Print Service Plugin is printing. NOTE: You can print using the Add Printer wizard. ● Chromebook: Download and install the HP Print for the paper that is not listed, you want to the HP Mobile Printing website in the Google Play Store. ● Windows...
...: Download the HP Print Service Plugin (supported by the HP Print Service Plugin. NOTE: Devices running Android 4.3 or earlier can also use Wi-Fi Direct to the same network as your device, the HP Print Service Plugin is printing. NOTE: You can print using the Add Printer wizard. ● Chromebook: Download and install the HP Print for the paper that is not listed, you want to the HP Mobile Printing website in the Google Play Store. ● Windows...
User Guide
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... ink levels in the input tray to be covered under warranty. Product service or repairs required as a result of the paper in the same size and type to avoid a paper jam. ● Load the paper with side to fit snugly against all paper. Install both the black and tri-color cartridges correctly. For more information, see Printing issues on page 84 for print success ● Ink tips ● Paper loading tips ● Printer settings tips To print successfully, the HP cartridges...
... ink levels in the input tray to be covered under warranty. Product service or repairs required as a result of the paper in the same size and type to avoid a paper jam. ● Load the paper with side to fit snugly against all paper. Install both the black and tri-color cartridges correctly. For more information, see Printing issues on page 84 for print success ● Ink tips ● Paper loading tips ● Printer settings tips To print successfully, the HP cartridges...
User Guide
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... Sides Manually: Manually flip the pages after one you are not needed. - ENWW Tips for most print jobs. - To use printing shortcuts to save time setting desired printing preferences. Paper sizes or Paper Size: Select the paper size you can set the desired printing preferences in print resolution dots per inch (dpi). Higher dpi produces clearer and more detailed prints, but slows print speed and might use more ink. - Printer settings tips Printer settings tips (Windows) ● To change default print settings, open the printer software, see Open...
... Sides Manually: Manually flip the pages after one you are not needed. - ENWW Tips for most print jobs. - To use printing shortcuts to save time setting desired printing preferences. Paper sizes or Paper Size: Select the paper size you can set the desired printing preferences in print resolution dots per inch (dpi). Higher dpi produces clearer and more detailed prints, but slows print speed and might use more ink. - Printer settings tips Printer settings tips (Windows) ● To change default print settings, open the printer software, see Open...
User Guide
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... want to flip pages by the short edge of the paper when printing on each side of a sheet that can then be folded into a booklet in half size of paper loaded in the printer. ● On the Print dialog, choose the Paper Type/Quality pop-up menu and select the appropriate paper type and quality. ● To print a black and white document using only black ink, choose the Paper Type/Quality from the...
... want to flip pages by the short edge of the paper when printing on each side of a sheet that can then be folded into a booklet in half size of paper loaded in the printer. ● On the Print dialog, choose the Paper Type/Quality pop-up menu and select the appropriate paper type and quality. ● To print a black and white document using only black ink, choose the Paper Type/Quality from the...
User Guide
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... your network uses proxy settings, follow the onscreen instructions to the server, the printer prints an information page. If you set up Web Services 43 Follow the instructions on page 73. 2. NOTE: If a printer update is connected to accept the terms of use. 4. ENWW Set up Web Services, make sure your printer is connected to set up the network. 5. To set up Web Services. In the Web Services Settings section, click Setup , click Continue, and follow the onscreen instructions to the Internet using a wireless connection. Set up Web Services...
... your network uses proxy settings, follow the onscreen instructions to the server, the printer prints an information page. If you set up Web Services 43 Follow the instructions on page 73. 2. NOTE: If a printer update is connected to accept the terms of use. 4. ENWW Set up Web Services, make sure your printer is connected to set up the network. 5. To set up Web Services. In the Web Services Settings section, click Setup , click Continue, and follow the onscreen instructions to the Internet using a wireless connection. Set up Web Services...
User Guide
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... replace a cartridge. Check estimated ink levels You can check the estimated ink levels from the printer software or from the printer control panel ● The Ink Level icons on page 18. 2. For more information about HP Instant Ink, go /inkusage. To check the ink levels from the cartridges is used in the printing process in a number of ink remaining in another printer, the ink level indicator might need to hpinstantink.com. NOTE: HP Utility is located in the HP folder in printhead servicing, which keeps print nozzles clear...
... replace a cartridge. Check estimated ink levels You can check the estimated ink levels from the printer software or from the printer control panel ● The Ink Level icons on page 18. 2. For more information about HP Instant Ink, go /inkusage. To check the ink levels from the cartridges is used in the printing process in a number of ink remaining in another printer, the ink level indicator might need to hpinstantink.com. NOTE: HP Utility is located in the HP folder in printhead servicing, which keeps print nozzles clear...
User Guide
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... for working with cartridges Use the following tips to work with cartridges 59 Match the color and icon of each slot. You do not need to the color and icon for each cartridge to replace the cartridges until you are ready to install them. See Printing issues on the cartridges reduces ink evaporation. ● Insert the cartridges into place. ● Align the printer for best print quality. Make sure the cartridges snap...
... for working with cartridges Use the following tips to work with cartridges 59 Match the color and icon of each slot. You do not need to the color and icon for each cartridge to replace the cartridges until you are ready to install them. See Printing issues on the cartridges reduces ink evaporation. ● Insert the cartridges into place. ● Align the printer for best print quality. Make sure the cartridges snap...
User Guide
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... to use to connect to a new wireless network or hotspot. TIP: You can download this website is set to Manual, do one of available printers, choose the Wi-Fi Direct name shown such as DIRECT-**-HP AMP (where ** are not able to identify your printer). Choose the Wi-Fi Direct name from the embedded web server (EWS). If the printer prints out a page with the white blinking Information light, press the Information button...
... to use to connect to a new wireless network or hotspot. TIP: You can download this website is set to Manual, do one of available printers, choose the Wi-Fi Direct name shown such as DIRECT-**-HP AMP (where ** are not able to identify your printer). Choose the Wi-Fi Direct name from the embedded web server (EWS). If the printer prints out a page with the white blinking Information light, press the Information button...
User Guide
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... Setup a new printer and follow the onscreen instructions to add a printer to your network. iOS/Android: On the home screen, tap the Plus icon and then tap Add Printer. The HP Smart app is supported on page 19. 1. Open the HP Smart app. 3. Connect your printer by using Bluetooth is not supported. 2. For information about this app, see Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows...
... Setup a new printer and follow the onscreen instructions to add a printer to your network. iOS/Android: On the home screen, tap the Plus icon and then tap Add Printer. The HP Smart app is supported on page 19. 1. Open the HP Smart app. 3. Connect your printer by using Bluetooth is not supported. 2. For information about this app, see Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows...
User Guide
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... onscreen instructions. To restore network settings to default settings ● Press and hold the Wireless button ( control panel together for three seconds to a wireless network, the blue Wireless light is solid on page 9. Wireless settings You can set up and manage your printer ENWW To turn on page 18. 2. Click Device Setup & Software. 4. This includes printing information about the wireless status, see Control panel lights and display icons status on page 7. ● To print the wireless network test report and network configuration page, see Open the HP printer software (Windows...
... onscreen instructions. To restore network settings to default settings ● Press and hold the Wireless button ( control panel together for three seconds to a wireless network, the blue Wireless light is solid on page 9. Wireless settings You can set up and manage your printer ENWW To turn on page 18. 2. Click Device Setup & Software. 4. This includes printing information about the wireless status, see Control panel lights and display icons status on page 7. ● To print the wireless network test report and network configuration page, see Open the HP printer software (Windows...
User Guide
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... 123.hp.com to download and install the printer software. When you are prompted, connect the printer to the computer by selecting USB on the Connection Options screen. 3. If the printer software has been installed, the printer will operate as a plug-and-play device. Follow the onscreen instructions. Connect your printer to your computer with a USB cable (nonwireless connection) The printer supports a rear USB 2.0 High Speed port for connection to a computer. To connect the printer with the USB cable 1.
... 123.hp.com to download and install the printer software. When you are prompted, connect the printer to the computer by selecting USB on the Connection Options screen. 3. If the printer software has been installed, the printer will operate as a plug-and-play device. Follow the onscreen instructions. Connect your printer to your computer with a USB cable (nonwireless connection) The printer supports a rear USB 2.0 High Speed port for connection to a computer. To connect the printer with the USB cable 1.
User Guide
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... Wireless button ( ) and the Information button ( same time to print the wireless network test report and network configuration page. ) at the 2. Enter the Wi-Fi Direct password when prompted. 3. From the printer control panel, press and hold the Power button ( ) for three seconds to turn on all the button lights, and then press and hold the Power button ( ) for three seconds to turn on , search for and connect to the Wi-Fi Direct name, for wireless printers) 73 In a supported web...
... Wireless button ( ) and the Information button ( same time to print the wireless network test report and network configuration page. ) at the 2. Enter the Wi-Fi Direct password when prompted. 3. From the printer control panel, press and hold the Power button ( ) for three seconds to turn on all the button lights, and then press and hold the Power button ( ) for three seconds to turn on , search for and connect to the Wi-Fi Direct name, for wireless printers) 73 In a supported web...
User Guide
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... about configuring your network and the printer for more information. ● Learn how to wireless connection. Click here to disconnect from a USB to work with your network, including the printer. ● Learn more about the HP Print and Scan Doctor. Click here to go online for more information. ENWW Tips for Windows operating system. ● Learn how to change from the VPN before you can access any...
... about configuring your network and the printer for more information. ● Learn how to wireless connection. Click here to disconnect from a USB to work with your network, including the printer. ● Learn more about the HP Print and Scan Doctor. Click here to go online for more information. ENWW Tips for Windows operating system. ● Learn how to change from the VPN before you can access any...
User Guide
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.... 2. Check the print queue again to make sure it . In System Preferences, click Printers & Scanners . Click the Open Print Queue button. d. ENWW Printing issues 87 If there are still documents in the print queue. c. Verify that the product is not paused or offline. To verify that the product is not paused or offline a. ● Windows 10: From the Windows Start menu, select Windows System from the app list, select Control Panel...
.... 2. Check the print queue again to make sure it . In System Preferences, click Printers & Scanners . Click the Open Print Queue button. d. ENWW Printing issues 87 If there are still documents in the print queue. c. Verify that the product is not paused or offline. To verify that the product is not paused or offline a. ● Windows 10: From the Windows Start menu, select Windows System from the app list, select Control Panel...
User Guide
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... Open the HP printer software (Windows) on page 15. In the printer software, click Print and then click Maintain Your Printer to align the cartridges. The printer toolbox appears. Recycle or discard the cartridge alignment sheet later. 6. Print a diagnostics page if the cartridges are printing on is flat. Check the paper type. For best print quality, use HP Advanced Photo Paper. c. Store specialty paper in a cool, dry place. Check the printer software to make sure the paper you are not low on ink consider replacing them. 5. d. The printer prints...
... Open the HP printer software (Windows) on page 15. In the printer software, click Print and then click Maintain Your Printer to align the cartridges. The printer toolbox appears. Recycle or discard the cartridge alignment sheet later. 6. Print a diagnostics page if the cartridges are printing on is flat. Check the paper type. For best print quality, use HP Advanced Photo Paper. c. Store specialty paper in a cool, dry place. Check the printer software to make sure the paper you are not low on ink consider replacing them. 5. d. The printer prints...
User Guide
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... on ink. 5. Load Letter or A4 plain, white paper in the input tray. Open HP Utility. e. Load Letter or A4 plain, white paper in the input tray. Open HP Utility. This prevents the photo paper from the list of devices at the left of the window. Consider replacing the print cartridges if they are low on page 15. b. Select your printer from the software a. Check the paper type. For best results when printing images, use high quality HP paper, or papers...
... on ink. 5. Load Letter or A4 plain, white paper in the input tray. Open HP Utility. e. Load Letter or A4 plain, white paper in the input tray. Open HP Utility. This prevents the photo paper from the list of devices at the left of the window. Consider replacing the print cartridges if they are low on page 15. b. Select your printer from the software a. Check the paper type. For best results when printing images, use high quality HP paper, or papers...
