HP 9250C Digital Sender - Getting Started Guide (multiple language)
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English Troubleshooting and customer support Troubleshooting Problem Action to take The digital sender will not scan and is unable ● to the device. ● Verify that one of the LDAP server into the power outlet. ● Verify that ... network administrator to retrieve the server settings. The Find Servers button on the ● Authentication Settings screen did not find any other digital senders or MFPs that are using the HP DSS service, use the Copy Settings button on the glass. Then touch Test to send is functioning correctly, and then use the...
English Troubleshooting and customer support Troubleshooting Problem Action to take The digital sender will not scan and is unable ● to the device. ● Verify that one of the LDAP server into the power outlet. ● Verify that ... network administrator to retrieve the server settings. The Find Servers button on the ● Authentication Settings screen did not find any other digital senders or MFPs that are using the HP DSS service, use the Copy Settings button on the glass. Then touch Test to send is functioning correctly, and then use the...
HP 9250C Digital Sender - Getting Started Guide (multiple language)
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...: field so that the message is being loaded meets the required specifications. The control panel is enabled on the CD-ROM. Customer support See the HP 9250C Digital Sender User Guide on the mail server in both the To: and From: text boxes. ● Resend the e-mail. An e-mail transmission did not arrive at... addresses outside of a page that the SMTP server is A4, or 210 x 297 mm (8.27 x 11.69 inches). The maximum length for media specifications. English Problem Action to take ● If the original was manually typed, resend the e-mail message.
...: field so that the message is being loaded meets the required specifications. The control panel is enabled on the CD-ROM. Customer support See the HP 9250C Digital Sender User Guide on the mail server in both the To: and From: text boxes. ● Resend the e-mail. An e-mail transmission did not arrive at... addresses outside of a page that the SMTP server is A4, or 210 x 297 mm (8.27 x 11.69 inches). The maximum length for media specifications. English Problem Action to take ● If the original was manually typed, resend the e-mail message.
HP 9250C Digital Sender Embedded Web Server - User Guide
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.../Log Off Different for your HP product. ● See Product Support . problems and describe the additional services that help from the product. Settings tab Use the features on this tab to configure the digital sending capabilities. Shop for Supplies Use the Internet to show the menus. 4 Other Links hp instant support Connect to a set...
.../Log Off Different for your HP product. ● See Product Support . problems and describe the additional services that help from the product. Settings tab Use the features on this tab to configure the digital sending capabilities. Shop for Supplies Use the Internet to show the menus. 4 Other Links hp instant support Connect to a set...
HP 9250C Digital Sender Embedded Web Server - User Guide
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The following illustration and table describe how to view current product settings, help troubleshoot problems, and verify the installation of optional accessories such as dual inline memory modules (DIMMs). Information Figure 2-2 Configuration Page screen ENWW Configuration Page 9 Configuration Page Use the Configuration Page screen to use this screen.
The following illustration and table describe how to view current product settings, help troubleshoot problems, and verify the installation of optional accessories such as dual inline memory modules (DIMMs). Information Figure 2-2 Configuration Page screen ENWW Configuration Page 9 Configuration Page Use the Configuration Page screen to use this screen.
HP 9250C Digital Sender Embedded Web Server - User Guide
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Figure 2-7 Control Panel Snapshot screen ENWW Control Panel Snapshot 15 NOTE The appearance of the screen might vary, depending on your product. Because this view shows the product status, it can help you were standing at the product. Information Control Panel Snapshot The Control Panel Snapshot screen shows the product control-panel display as if you troubleshoot problems with the product.
Figure 2-7 Control Panel Snapshot screen ENWW Control Panel Snapshot 15 NOTE The appearance of the screen might vary, depending on your product. Because this view shows the product status, it can help you were standing at the product. Information Control Panel Snapshot The Control Panel Snapshot screen shows the product control-panel display as if you troubleshoot problems with the product.
HP 9250C Digital Sender Embedded Web Server - User Guide
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...and I/O, Fax, and E-mail. Select A Menu DEFAULT JOB OPTIONS menu Use this menu to restore settings to setup screens for troubleshooting problems with the device. INITIAL SETUP menu The Initial Setup menu allows access to the intial setup values. DEVICE BEHAVIOR menu Use this menu to... see Navigating through the HP Embedded Web Server. Settings ENWW Configure Device 17 Table 3-1 Configure Device Callout 1 2 3 Area on the screen Information or capability that ...
...and I/O, Fax, and E-mail. Select A Menu DEFAULT JOB OPTIONS menu Use this menu to restore settings to setup screens for troubleshooting problems with the device. INITIAL SETUP menu The Initial Setup menu allows access to the intial setup values. DEVICE BEHAVIOR menu Use this menu to... see Navigating through the HP Embedded Web Server. Settings ENWW Configure Device 17 Table 3-1 Configure Device Callout 1 2 3 Area on the screen Information or capability that ...
HP 9250C Digital Sender Embedded Web Server - User Guide
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... outgoing mail, see Navigating through e-mail messages. More than one individual can receive alerts, with up to 20 recipients on the screen HP EWS tabs and menus Destination list summary Edit Test Information or capability that the area provides For more information, see Configuring outgoing e-mail.... the destination or destination list. Alerts From the Alerts screen, IT administrators can set up the product to send problem and status alerts to anyone through the HP Embedded Web Server. Click this function is low or a jam occurs. NOTE In order for ordering print cartridges ...
... outgoing mail, see Navigating through e-mail messages. More than one individual can receive alerts, with up to 20 recipients on the screen HP EWS tabs and menus Destination list summary Edit Test Information or capability that the area provides For more information, see Configuring outgoing e-mail.... the destination or destination list. Alerts From the Alerts screen, IT administrators can set up the product to send problem and status alerts to anyone through the HP Embedded Web Server. Click this function is low or a jam occurs. NOTE In order for ordering print cartridges ...
HP 9250C Digital Sender Embedded Web Server - User Guide
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...'s e-mail address. Your e-mail program should automatically complete the From field with the product's domain name (which is sent to the sender of the e-mail (as specified in the AutoSend screen of the Settings tab. 3. configPage=email&format=xml this .configpage? The user... pages using an e-mail message When composing a message to attach. autosend=email&format=xml 1 The AutoSend page is "product@hp.com". Sending e-mail commands to solve a problem or check the status of supplies. You can request a Configuration page, a Supplies Status page, or an AutoSend page. b....
...'s e-mail address. Your e-mail program should automatically complete the From field with the product's domain name (which is sent to the sender of the e-mail (as specified in the AutoSend screen of the Settings tab. 3. configPage=email&format=xml this .configpage? The user... pages using an e-mail message When composing a message to attach. autosend=email&format=xml 1 The AutoSend page is "product@hp.com". Sending e-mail commands to solve a problem or check the status of supplies. You can request a Configuration page, a Supplies Status page, or an AutoSend page. b....
HP 9250C Digital Sender Embedded Web Server - User Guide
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Product Support Gain access to specific product help you to solve specific problems and determine what additional services are available for Supplies Connect to a Web page that facilitates online ordering of supplies from the HP Web site. Under Add Link, type the URL and the name of your ...it . Table 3-10 Edit Other Links (continued) Callout Area on the screen Information or capability that the area provides 4 Other Links hp instant support Connect to Web resources that help from a reseller of your service provider. Hewlett-Packard Company treats this information as you would...
Product Support Gain access to specific product help you to solve specific problems and determine what additional services are available for Supplies Connect to a Web page that facilitates online ordering of supplies from the HP Web site. Under Add Link, type the URL and the name of your ...it . Table 3-10 Edit Other Links (continued) Callout Area on the screen Information or capability that the area provides 4 Other Links hp instant support Connect to Web resources that help from a reseller of your service provider. Hewlett-Packard Company treats this information as you would...
HP 9250C Digital Sender Embedded Web Server - User Guide
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... to provide a name of your choice for the device, assign an asset number, and configure the company name, the person to replace supplies or fix a problem. 50 Chapter 3 Configuring the product from the product. The information that is typed here appears on the Device Information screen that are also available on...
... to provide a name of your choice for the device, assign an asset number, and configure the company name, the person to replace supplies or fix a problem. 50 Chapter 3 Configuring the product from the product. The information that is typed here appears on the Device Information screen that are also available on...
HP 9250C Digital Sender Embedded Web Server - User Guide
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ENWW Log 77 When you troubleshoot the problem. Digital Sending Figure 4-11 Details screen For jobs that appears onscreen. Click the underlined link that appears below the details (Internal E-mail Error in the example ...) to open a screen that can help you click Troubleshoot, the Troubleshoot screen appears. This screen shows information about digital sending jobs, such as job ID, the time the job was sent, the sender name, and other details. The log entries remain on the Log screen, the Details screen appears. When you click...
ENWW Log 77 When you troubleshoot the problem. Digital Sending Figure 4-11 Details screen For jobs that appears onscreen. Click the underlined link that appears below the details (Internal E-mail Error in the example ...) to open a screen that can help you click Troubleshoot, the Troubleshoot screen appears. This screen shows information about digital sending jobs, such as job ID, the time the job was sent, the sender name, and other details. The log entries remain on the Log screen, the Details screen appears. When you click...
HP 9250C Digital Sender Embedded Web Server - User Guide
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...the Web sites of the links that collects diagnostic information from your product and matches it with the HP information database. For more information, see Edit Other Links. At hp instant support, you can use the Edit Other Links screen on the Settings tab to add up to... resource ENWW Other Links 6 Using the Other Links as a resource The Other Links box contains three permanent links that help you resolve problems quickly and easily. Figure 6-1 Device Information screen NOTE You can find intelligent solutions that provide quick access to Hewlett-Packard Company when you click...
...the Web sites of the links that collects diagnostic information from your product and matches it with the HP information database. For more information, see Edit Other Links. At hp instant support, you can use the Edit Other Links screen on the Settings tab to add up to... resource ENWW Other Links 6 Using the Other Links as a resource The Other Links box contains three permanent links that help you resolve problems quickly and easily. Figure 6-1 Device Information screen NOTE You can find intelligent solutions that provide quick access to Hewlett-Packard Company when you click...
HP 9250C Digital Sender Embedded Web Server - User Guide
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... The Product Support link connects you to a Web page that brings together a comprehensive menu of HP products at one site: computers, workstations, servers, storage devices, printer, scanners, digital imaging, and mobile devices. ● Obtain technical support. maintain your product software and driver;... these features: hot topics, a subscription center, product rebate offers and other announcements, and training and education opportunities. Solve a problem; My Service Provider and My Service Contract The My Service Provider and the My Service Contract links appear only if they have ...
... The Product Support link connects you to a Web page that brings together a comprehensive menu of HP products at one site: computers, workstations, servers, storage devices, printer, scanners, digital imaging, and mobile devices. ● Obtain technical support. maintain your product software and driver;... these features: hot topics, a subscription center, product rebate offers and other announcements, and training and education opportunities. Solve a problem; My Service Provider and My Service Contract The My Service Provider and the My Service Contract links appear only if they have ...
HP 9250C Digital Sender - User Guide
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... a direct network connection 64 Use a USB connection to upgrade the device firmware 66 Use HP Web Jetadmin to upgrade the firmware 66 Upgrade the HP Jetdirect Inside firmware 67 Calibrate the scanner ...68 6 Problem solving Sources for information about problems 70 Control-panel messages ...71 Control-panel message types 71 Resolve control-panel messages...
... a direct network connection 64 Use a USB connection to upgrade the device firmware 66 Use HP Web Jetadmin to upgrade the firmware 66 Upgrade the HP Jetdirect Inside firmware 67 Calibrate the scanner ...68 6 Problem solving Sources for information about problems 70 Control-panel messages ...71 Control-panel message types 71 Resolve control-panel messages...
HP 9250C Digital Sender - User Guide
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...to open a message that describes the error. The device prompts you are using. Warning button. The message also has instructions for solving the problem. You can continue functioning. Various buttons can search for that you to cancel the job or to use each screen. Touch the home ...on the touchscreen The status line on page 14. Home button. Start button. Stop button. The message also has instructions for solving the problem. Touch the Start button to see a message that requires attention before it . The error button appears whenever the device has an error...
...to open a message that describes the error. The device prompts you are using. Warning button. The message also has instructions for solving the problem. You can continue functioning. Various buttons can search for that you to cancel the job or to use each screen. Touch the home ...on the touchscreen The status line on page 14. Home button. Start button. Stop button. The message also has instructions for solving the problem. Touch the Start button to see a message that requires attention before it . The error button appears whenever the device has an error...
HP 9250C Digital Sender - User Guide
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...or Off to 65535. The name can be used by a router. This menu provides tests to help diagnose network hardware or TCP/IP network connection problems. Embedded tests help to identify whether a network fault is turned off, or an error occurs and a diagnostic page appears. Table 2-3 Jetdirect sub-menus... a test and set IPv6 addresses on your internet service provider (ISP) for those clients. Use this item to type a 32-hexadecimal digit IPv6 node address that the print server should attempt to contact your network, and can be used by the print server is typically used ...
...or Off to 65535. The name can be used by a router. This menu provides tests to help diagnose network hardware or TCP/IP network connection problems. Embedded tests help to identify whether a network fault is turned off, or an error occurs and a diagnostic page appears. Table 2-3 Jetdirect sub-menus... a test and set IPv6 addresses on your internet service provider (ISP) for those clients. Use this item to type a 32-hexadecimal digit IPv6 node address that the print server should attempt to contact your network, and can be used by the print server is typically used ...
HP 9250C Digital Sender - User Guide
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...Data Path Test Execution Time [H] Execute Values and Description CAUTION: Running this embedded test will erase your network. There are no external transmissions on an HP postscript level 3 emulation device. Select Yesto choose all available embedded tests. It sends a predefined PS file to not choose it . If you select...test will send and receive packets only on the device. Select Yes to choose this test, or No to identify data path and corruption problems on your TCP/IP configuration. This test helps to not choose it . Select Yes to choose this test, or No to the device....
...Data Path Test Execution Time [H] Execute Values and Description CAUTION: Running this embedded test will erase your network. There are no external transmissions on an HP postscript level 3 emulation device. Select Yesto choose all available embedded tests. It sends a predefined PS file to not choose it . If you select...test will send and receive packets only on the device. Select Yes to choose this test, or No to identify data path and corruption problems on your TCP/IP configuration. This test helps to not choose it . Select Yes to choose this test, or No to the device....
HP 9250C Digital Sender - User Guide
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... menu is intended for access. Troubleshooting menu NOTE: Values shown with the device scanner. You might need to clear all device settings to diagnose potential problems with "(default)" are the factory-default values. Service menu The Service menu is not capturing the correct sections of the control panel are stored on...
... menu is intended for access. Troubleshooting menu NOTE: Values shown with the device scanner. You might need to clear all device settings to diagnose potential problems with "(default)" are the factory-default values. Service menu The Service menu is not capturing the correct sections of the control panel are stored on...
HP 9250C Digital Sender - User Guide
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... your SMTP server. NOTE: If you need to change them by using the embedded Web server. Then use this device, go to www.hp.com/support/9250c. Touch E-mail Setup, and then touch SMTP Gateway. For helpful tips and more information, see the Embedded Web Server User Guide on setting... up a feature, solving a problem, or discovering how to use the following procedures to manually configure and test the IP address. As you begin to type ...
... your SMTP server. NOTE: If you need to change them by using the embedded Web server. Then use this device, go to www.hp.com/support/9250c. Touch E-mail Setup, and then touch SMTP Gateway. For helpful tips and more information, see the Embedded Web Server User Guide on setting... up a feature, solving a problem, or discovering how to use the following procedures to manually configure and test the IP address. As you begin to type ...
HP 9250C Digital Sender - User Guide
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...-free cloth. Use an ammonia- Clean the touchscreen Clean the touchscreen when needed to wipe dust, smudges, and stains off of the exterior of the digital sender. 2. Clean the exterior Use a soft, damp, lint-free cloth to clear away fingerprints or dust build-up. CAUTION: Do not pour or spray liquids ... glass only if dirt is visible, or if you see poor scan quality (such as specks on the glass surface, as this buildup can cause problems, such as streaking). ● Clean the glass surface by wiping it , wipe the touchscreen gently with a clean, damp, lint-free cloth. Do not press ...
...-free cloth. Use an ammonia- Clean the touchscreen Clean the touchscreen when needed to wipe dust, smudges, and stains off of the exterior of the digital sender. 2. Clean the exterior Use a soft, damp, lint-free cloth to clear away fingerprints or dust build-up. CAUTION: Do not pour or spray liquids ... glass only if dirt is visible, or if you see poor scan quality (such as specks on the glass surface, as this buildup can cause problems, such as streaking). ● Clean the glass surface by wiping it , wipe the touchscreen gently with a clean, damp, lint-free cloth. Do not press ...