HP MFP Digital Sending Software v. 4 - Support Guide
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... Using the HP Address Book Manager (ABM 23 3 Troubleshooting Introduction 25 Sources for information about problems 26 Common digital sending problems 27 Windows viewer log messages 31 Control panel messages 33 HP MFP DSS ...Configuration Utility messages 36 Distributed Session Management Protocol (DSMP) error codes 37 4 Customer support and warranty information HP customer care service and support 39 Hewlett-Packard limited warranty statement 40 HP software license terms 40 Part...
... Using the HP Address Book Manager (ABM 23 3 Troubleshooting Introduction 25 Sources for information about problems 26 Common digital sending problems 27 Windows viewer log messages 31 Control panel messages 33 HP MFP DSS ...Configuration Utility messages 36 Distributed Session Management Protocol (DSMP) error codes 37 4 Customer support and warranty information HP customer care service and support 39 Hewlett-Packard limited warranty statement 40 HP software license terms 40 Part...
HP MFP Digital Sending Software v. 4 - Support Guide
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... list. 8 Click Apply to Access Public Folders from the Access Credentials drop-down list. button. The Workflow Menu dialog appears. 3 Enter the name of three parts: ● the workflow group ● the workflow menu ● the workflow form To create a workflow group 1 Click the Add Group... The only available choice is...
... list. 8 Click Apply to Access Public Folders from the Access Credentials drop-down list. button. The Workflow Menu dialog appears. 3 Enter the name of three parts: ● the workflow group ● the workflow menu ● the workflow form To create a workflow group 1 Click the Add Group... The only available choice is...
HP MFP Digital Sending Software v. 4 - Support Guide
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... the MFP needs to supply valid credentials (such as a user name and password) to gain access to the MFP's digital-sending features. If either step fails, the user is running, allowing that computer to act as a turnkey fax gateway.... can then retrieve and decipher the information, performing the desired operation on the computer where HP DSS v. 4 is denied access to the digital-sending features. Note Sending pages as photo quality and as either the TIFF format or MTIFF... can specify fax destinations at the MFP control panel are two interdependent parts to an individual's e-mail inbox.
... the MFP needs to supply valid credentials (such as a user name and password) to gain access to the MFP's digital-sending features. If either step fails, the user is running, allowing that computer to act as a turnkey fax gateway.... can then retrieve and decipher the information, performing the desired operation on the computer where HP DSS v. 4 is denied access to the digital-sending features. Note Sending pages as photo quality and as either the TIFF format or MTIFF... can specify fax destinations at the MFP control panel are two interdependent parts to an individual's e-mail inbox.
HP MFP Digital Sending Software v. 4 - Support Guide
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... license terms 41 In some jurisdictions, HP's consent may not disassemble or decompile the Software unless HP's prior written consent is applicable. U.S. You must immediately destroy the Software, together with all copies or adaptations. You may not decrypt the Software unless decryption is a necessary part of the operation of any equivalent agency regulation...
... license terms 41 In some jurisdictions, HP's consent may not disassemble or decompile the Software unless HP's prior written consent is applicable. U.S. You must immediately destroy the Software, together with all copies or adaptations. You may not decrypt the Software unless decryption is a necessary part of the operation of any equivalent agency regulation...
HP MFP Digital Sending Software v. 4 - Support Guide
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... and is not a sale of the SOFTWARE PRODUCT. Part 2 LICENSE OBTAINED BY USE OF KEY CODE(S) ATTENTION: THIS SOFTWARE INCLUDES FUNCTIONS THAT MUST BE ENABLED BY PURCHASING A KEY CODE(S). USE OF A KEY CODE WILL PROVIDE YOU ADDITIONAL RIGHTS TO USE THIS SOFTWARE. Termination HP may not export or re-export the SOFTWARE...
... and is not a sale of the SOFTWARE PRODUCT. Part 2 LICENSE OBTAINED BY USE OF KEY CODE(S) ATTENTION: THIS SOFTWARE INCLUDES FUNCTIONS THAT MUST BE ENABLED BY PURCHASING A KEY CODE(S). USE OF A KEY CODE WILL PROVIDE YOU ADDITIONAL RIGHTS TO USE THIS SOFTWARE. Termination HP may not export or re-export the SOFTWARE...
HP 9200c Digital Sender - Support Guide
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Part number Q5916-90930 Edition 1, 11/2004 Trademark Credits Microsoft® and Windows® are set forth in this document is subject to change without prior written permission is prohibited, except as constituting an additional warranty. HP shall not be construed as allowed...laws. The information contained in the express warranty statements accompanying such products and services. Nothing herein should be liable for HP products and services are U.S. registered trademarks of Adobe Systems Incorporated. The only warranties for technical or editorial errors or omissions...
Part number Q5916-90930 Edition 1, 11/2004 Trademark Credits Microsoft® and Windows® are set forth in this document is subject to change without prior written permission is prohibited, except as constituting an additional warranty. HP shall not be construed as allowed...laws. The information contained in the express warranty statements accompanying such products and services. Nothing herein should be liable for HP products and services are U.S. registered trademarks of Adobe Systems Incorporated. The only warranties for technical or editorial errors or omissions...
HP 9200c Digital Sender - Support Guide
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Table of contents ENWW 1 About the digital sender Features ...2 Specifications ...2 Paper handling ...2 Performance ...3 Parts of the digital sender 4 Environment and network ...6 Environmental ranges ...6 Network components used for digital-sending 6 Novell NetWare support ...7 Space requirements ...8 2 Configuring HP DSS Using the Digital Sending Software 9 General tab ...9 E-...software with Add or Remove Programs 36 3 Administering the digital sender Using the embedded Web server and HP Web Jetadmin 37 The embedded Web server 37 HP Web Jetadmin ...40 Using the control-panel menus 41 ...
Table of contents ENWW 1 About the digital sender Features ...2 Specifications ...2 Paper handling ...2 Performance ...3 Parts of the digital sender 4 Environment and network ...6 Environmental ranges ...6 Network components used for digital-sending 6 Novell NetWare support ...7 Space requirements ...8 2 Configuring HP DSS Using the Digital Sending Software 9 General tab ...9 E-...software with Add or Remove Programs 36 3 Administering the digital sender Using the embedded Web server and HP Web Jetadmin 37 The embedded Web server 37 HP Web Jetadmin ...40 Using the control-panel menus 41 ...
HP 9200c Digital Sender - Support Guide
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Parts of the digital sender The following figures illustrate the digital sender parts. 1 Jam release button 2 Control panel 3 On/off switch 4 Output bin 5 ADF input bin 6 ADF cable 7 Control-panel cable 8 10/100Base-T network port 9 EIO port 10 Power connector 4 Chapter 1 About the digital sender ENWW
Parts of the digital sender The following figures illustrate the digital sender parts. 1 Jam release button 2 Control panel 3 On/off switch 4 Output bin 5 ADF input bin 6 ADF cable 7 Control-panel cable 8 10/100Base-T network port 9 EIO port 10 Power connector 4 Chapter 1 About the digital sender ENWW
HP 9200c Digital Sender - Support Guide
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... the database to find the user's e-mail address in the LDAP database. Then, the device attempts to obtain user e-mail addresses ENWW Using the Digital Sending Software 15 To enable authentication, start by using settings specific to your LDAP server. After the user has provided valid credentials, the software uses... (if Novell client software is denied access to the LDAP server ● Options for the authenticated user. The following options. ● Options for configuring HP DSS to gain access to the digital-sending features. Authentication consists of two interdependent...
... the database to find the user's e-mail address in the LDAP database. Then, the device attempts to obtain user e-mail addresses ENWW Using the Digital Sending Software 15 To enable authentication, start by using settings specific to your LDAP server. After the user has provided valid credentials, the software uses... (if Novell client software is denied access to the LDAP server ● Options for the authenticated user. The following options. ● Options for configuring HP DSS to gain access to the digital-sending features. Authentication consists of two interdependent...
HP 9200c Digital Sender - Support Guide
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Click the Add Group button. The name must be available on the control panel of the digital sender. ● The workflow menu, which creates logical groups of workflow forms. ● The workflow form, which...process consists of the new group. To create a workflow group 1. The Workflow Group dialog box appears. 2. Type the name of three parts: ● The workflow group, which defines which workflow menus and forms will be unique. 3. Use the Workflows tab to set up ...box at the control panel before initiating a send-to save the new group. 22 Chapter 2 Configuring HP DSS ENWW
Click the Add Group button. The name must be available on the control panel of the digital sender. ● The workflow menu, which creates logical groups of workflow forms. ● The workflow form, which...process consists of the new group. To create a workflow group 1. The Workflow Group dialog box appears. 2. Type the name of three parts: ● The workflow group, which defines which workflow menus and forms will be unique. 3. Use the Workflows tab to set up ...box at the control panel before initiating a send-to save the new group. 22 Chapter 2 Configuring HP DSS ENWW
HP 9200c Digital Sender - Support Guide
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... parameters and the user-set defaults to hide the warning message. Select this menu item to YES after a new kit has been installed. See Parts of the digital sender for the active I/O. The Replace Document Feeder Kit appears at end of the Scanner Lock. Set this menu item if you are unable to...
... parameters and the user-set defaults to hide the warning message. Select this menu item to YES after a new kit has been installed. See Parts of the digital sender for the active I/O. The Replace Document Feeder Kit appears at end of the Scanner Lock. Set this menu item if you are unable to...
HP 9200c Digital Sender - Support Guide
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In Web Jetadmin, return to update the Jetdirect firmware. Maintaining the hardware Maintaining the digital sender can damage the touchscreen. Do not pour or spray liquids directly onto the glass. Do not pour or spray water directly onto the ...Update Firmware Now button to the main device list and select the digital sender again. 10. Do not press hard on HP Web Jetadmin. Solvents or cleaners can include cleaning, replacing parts, and calibrating the digital-sender scanner. CAUTION CAUTION Cleaning the digital sender To maintain the scan quality, clean the device only if the...
In Web Jetadmin, return to update the Jetdirect firmware. Maintaining the hardware Maintaining the digital sender can damage the touchscreen. Do not pour or spray liquids directly onto the glass. Do not pour or spray water directly onto the ...Update Firmware Now button to the main device list and select the digital sender again. 10. Do not press hard on HP Web Jetadmin. Solvents or cleaners can include cleaning, replacing parts, and calibrating the digital-sender scanner. CAUTION CAUTION Cleaning the digital sender To maintain the scan quality, clean the device only if the...
HP 9200c Digital Sender - Support Guide
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Lift the top part of the digital sender. 64 Chapter 3 Administering the digital sender ENWW Use an ammonia-based surface cleaner to dampen the cloth. 5. Locate the white, vinyl ADF backing. 3. Locate the white, vinyl calibration strips. 4. Clean the ADF backing and the calibration strips by wiping them with a clean, damp, lintfree cloth. Close the top of the digital sender. 2. To clean the ADF delivery system 1.
Lift the top part of the digital sender. 64 Chapter 3 Administering the digital sender ENWW Use an ammonia-based surface cleaner to dampen the cloth. 5. Locate the white, vinyl ADF backing. 3. Locate the white, vinyl calibration strips. 4. Clean the ADF backing and the calibration strips by wiping them with a clean, damp, lintfree cloth. Close the top of the digital sender. 2. To clean the ADF delivery system 1.
HP 9200c Digital Sender - Support Guide
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...the DIAGNOSTICS menu. 2. The buttons test asks you to press each LED on and off in the envelope to test its functionality. The HP part number is Q6496A. Press the MENU button on the control panel and select the DIAGNOSTICS menu. 2. Buttons test Follow these instructions to test... panel to test the functionality of the control-panel LEDs. 1. Select CONTROL PANEL, and then select the DISPLAY test. If necessary, you HP sales representative. Select CONTROL PANEL, and then select the BUTTONS test. Press the MENU button on the control-panel display. Select CONTROL PANEL,...
...the DIAGNOSTICS menu. 2. The buttons test asks you to press each LED on and off in the envelope to test its functionality. The HP part number is Q6496A. Press the MENU button on the control panel and select the DIAGNOSTICS menu. 2. Buttons test Follow these instructions to test... panel to test the functionality of the control-panel LEDs. 1. Select CONTROL PANEL, and then select the DISPLAY test. If necessary, you HP sales representative. Select CONTROL PANEL, and then select the BUTTONS test. Press the MENU button on the control-panel display. Select CONTROL PANEL,...
HP 9200c Digital Sender - Support Guide
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... Maintenance Kit. After the calibration target has passed through the ADF once, reposition it . You can view the remaining life of the digital-sender scans will fail and the quality of the Maintenance Kit at any time by showing a message on the control panel or visiting the... EWS Supplies Status page (see Information pages). Order Part Number Q5997A when you need to the digital sender. 2. The ADF Maintenance Kit The device notifies you have problems printing the calibration target, try using a different printer....
... Maintenance Kit. After the calibration target has passed through the ADF once, reposition it . You can view the remaining life of the digital-sender scans will fail and the quality of the Maintenance Kit at any time by showing a message on the control panel or visiting the... EWS Supplies Status page (see Information pages). Order Part Number Q5997A when you need to the digital sender. 2. The ADF Maintenance Kit The device notifies you have problems printing the calibration target, try using a different printer....
HP 9200c Digital Sender - Support Guide
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.... See Control-panel error messages for the location of messages and recommended actions. 4 Troubleshooting Use the information in the following sections to scan. See Parts of the digital sender for a list of these LEDs. It is off , the device is processing a job but has been paused. Messages appear on , the device has encountered... LED is green when the device is ready to be processed. It flashes when a job is online and ready to troubleshoot specific problems with the digital sender.
.... See Control-panel error messages for the location of messages and recommended actions. 4 Troubleshooting Use the information in the following sections to scan. See Parts of the digital sender for a list of these LEDs. It is off , the device is processing a job but has been paused. Messages appear on , the device has encountered... LED is green when the device is ready to be processed. It flashes when a job is online and ready to troubleshoot specific problems with the digital sender.
HP 9200c Digital Sender - Support Guide
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You might need to find an SMTP server. The "Find Servers" process in the HP MFP DSS Configuration Utility was not able to clean the rollers (see Cleaning the digital sender) or replace the rollers (see The ADF Maintenance Kit). ● Verify that there is an active SMTP server ...server into the LDAP Server text box on the network. ● Click Add... See Cleaning the digital sender. ● If the mylar sheet has recently been replaced, verify that came with the replacement part. ● If users have been feeding unsupported items through the ADF (for example, carboncopy forms...
You might need to find an SMTP server. The "Find Servers" process in the HP MFP DSS Configuration Utility was not able to clean the rollers (see Cleaning the digital sender) or replace the rollers (see The ADF Maintenance Kit). ● Verify that there is an active SMTP server ...server into the LDAP Server text box on the network. ● Click Add... See Cleaning the digital sender. ● If the mylar sheet has recently been replaced, verify that came with the replacement part. ● If users have been feeding unsupported items through the ADF (for example, carboncopy forms...
HP 9200c Digital Sender - Support Guide
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...the scanner glass. The system administrator sets the size limit. Try resending. See Troubleshooting SMTP and LDAP servers. Make sure that the HP DSS server is discarded. Verify that the scanner lock is not responding alternates with Contact administrator E-mail Gateway did not accept the job..., then press "Start" Clearing event log Digital Send server is in the unlocked position. (See Parts of the e-mail addresses is clearing the event log. A document needs to be removed from the control panel. One or more of the digital sender for all pending jobs to be sent and...
...the scanner glass. The system administrator sets the size limit. Try resending. See Troubleshooting SMTP and LDAP servers. Make sure that the HP DSS server is discarded. Verify that the scanner lock is not responding alternates with Contact administrator E-mail Gateway did not accept the job..., then press "Start" Clearing event log Digital Send server is in the unlocked position. (See Parts of the e-mail addresses is clearing the event log. A document needs to be removed from the control panel. One or more of the digital sender for all pending jobs to be sent and...
HP 9200c Digital Sender - Support Guide
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... unable to use the selected feature. Verify that the SMTP server is currently processing the maximum number of the HP MFP DSS Configuration Utility are correct for Digital Sending. Name is unable to communicate with the network. See Troubleshooting SMTP and LDAP servers. Wait and try to... and password. Novell Login Required The device has been configured to require a Novell login in the unlocked position. (See Parts of the digital sender for the location of the scanner lock.) Sleep mode on the Authentication tab of active jobs allowed. Please enter correct login.
... unable to use the selected feature. Verify that the SMTP server is currently processing the maximum number of the HP MFP DSS Configuration Utility are correct for Digital Sending. Name is unable to communicate with the network. See Troubleshooting SMTP and LDAP servers. Wait and try to... and password. Novell Login Required The device has been configured to require a Novell login in the unlocked position. (See Parts of the digital sender for the location of the scanner lock.) Sleep mode on the Authentication tab of active jobs allowed. Please enter correct login.
HP 9200c Digital Sender - Support Guide
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... the unlocked position. (See Parts of the digital sender for the location of the scanner lock.) The connection between the device and the EIO card has failed. If this message persists, contact an HP-authorized service or support provider. (See the HP support flyer or go to http://www.hp.com/support/9200c.) A 30.18 Scan Failure...
... the unlocked position. (See Parts of the digital sender for the location of the scanner lock.) The connection between the device and the EIO card has failed. If this message persists, contact an HP-authorized service or support provider. (See the HP support flyer or go to http://www.hp.com/support/9200c.) A 30.18 Scan Failure...