HP Officejet 9100 - Getting Started Guide
Page 46
...with paper. Make sure that all other programs are firmly installed in their correct, color-coded slot. Check the hardware connections Make sure that any cords and cables that ...for your computer is blinking, check for messages on each one is closed . English Solving installation problems This section provides troubleshooting suggestions for some of messages. See the following for additional... hardware and software installation. If the Attention light is running a Windows operating system, HP recommends that you are using are on or blinking except the Ready light, which should...
...with paper. Make sure that all other programs are firmly installed in their correct, color-coded slot. Check the hardware connections Make sure that any cords and cables that ...for your computer is blinking, check for messages on each one is closed . English Solving installation problems This section provides troubleshooting suggestions for some of messages. See the following for additional... hardware and software installation. If the Attention light is running a Windows operating system, HP recommends that you are using are on or blinking except the Ready light, which should...
HP Officejet 9100 (Digital Send Authentication Solution) - Getting Started Guide
Page 3
English Contents Setting up Setting up the digital send authentication solution 4 Troubleshooting Solving firmware upgrade problems 10 Solving DIMM installation problems 10 Solving network problems 10 Specifications Digital send authentication solution specifications 12 Customer support and warranty Contacting customer support 14 Hewlett-Packard limited warranty statement 14 Contents 3
English Contents Setting up Setting up the digital send authentication solution 4 Troubleshooting Solving firmware upgrade problems 10 Solving DIMM installation problems 10 Solving network problems 10 Specifications Digital send authentication solution specifications 12 Customer support and warranty Contacting customer support 14 Hewlett-Packard limited warranty statement 14 Contents 3
HP Officejet 9100 (Digital Send Authentication Solution) - Getting Started Guide
Page 10
.... Security settings of the most common issues associated with the HP Officejet 9130 all -in-one does not support digital send features. Solving DIMM installation problems The DIMM might be defective. The DIMM slot might not be listed as only accepting NTLMv2). 10 Troubleshooting However, it might not support these features. If the firmware...
.... Security settings of the most common issues associated with the HP Officejet 9130 all -in-one does not support digital send features. Solving DIMM installation problems The DIMM might be defective. The DIMM slot might not be listed as only accepting NTLMv2). 10 Troubleshooting However, it might not support these features. If the firmware...
HP Officejet 9100 - User Guide
Page 4
...particular purpose. Secure Digital memory card is required. The only warranties for color. Passports - registered marks of Apple Computer, Inc. Contact qualified service personnel... Copyrighted works Product restricted material This HP product contains the following items. When in a protected location where no one can step on all warnings and ...Packard Development Company, L.P. The information contained herein is " without notice. HP shall not be damaged. 8 See Maintaining and troubleshooting if the product does not operate normally. 9 There are U.S. Copyright (C)...
...particular purpose. Secure Digital memory card is required. The only warranties for color. Passports - registered marks of Apple Computer, Inc. Contact qualified service personnel... Copyrighted works Product restricted material This HP product contains the following items. When in a protected location where no one can step on all warnings and ...Packard Development Company, L.P. The information contained herein is " without notice. HP shall not be damaged. 8 See Maintaining and troubleshooting if the product does not operate normally. 9 There are U.S. Copyright (C)...
HP Officejet 9100 - User Guide
Page 8
Configuring scan options 120 Configuring the network settings for scanning 120 Customizing the scan feature in the HP photo and imaging software (direct connection 121 Configuring photo (memory card) options 121 Allowing and restricting the photo (memory card) feature 121 ... 149 Replacing the printheads 149 Calibrating the color 150 Calibrating the linefeed 150 Cleaning the all-in-one 151 Cleaning the scanner glass, ADF lid backing, and ADF window 151 Cleaning the exterior 152 Troubleshooting tips and resources 152 Solving all-in-one problems 154 Solving copy problems 156 Solving ...
Configuring scan options 120 Configuring the network settings for scanning 120 Customizing the scan feature in the HP photo and imaging software (direct connection 121 Configuring photo (memory card) options 121 Allowing and restricting the photo (memory card) feature 121 ... 149 Replacing the printheads 149 Calibrating the color 150 Calibrating the linefeed 150 Cleaning the all-in-one 151 Cleaning the scanner glass, ADF lid backing, and ADF window 151 Cleaning the exterior 152 Troubleshooting tips and resources 152 Solving all-in-one problems 154 Solving copy problems 156 Solving ...
HP Officejet 9100 - User Guide
Page 11
...troubleshooting all-in-one Enter on the Open the browser, type the network. You can be used to Programs, steps for performing many of the tasks that can take the tour at the computer while job-accounting information (such as a printed guide in the box with the all-in-one and its capabilities. HP Officejet... 9100 series See Toolbox (direct connection) for more Toolbox. manage the all-in-one from any time. It also provides computer, point to view Available through any...
...troubleshooting all-in-one Enter on the Open the browser, type the network. You can be used to Programs, steps for performing many of the tasks that can take the tour at the computer while job-accounting information (such as a printed guide in the box with the all-in-one and its capabilities. HP Officejet... 9100 series See Toolbox (direct connection) for more Toolbox. manage the all-in-one from any time. It also provides computer, point to view Available through any...
HP Officejet 9100 - User Guide
Page 12
... and click the link for documentation. HP Instant Support A suite of Web-based troubleshooting tools to a computer. computing and printing problems. Open the browser, type the IP See HP Instant Support for more information. Insert Starter CD 1 in -one. When the embedded Web server appears, click HP Instant Support in -one , and then press Enter on...
... and click the link for documentation. HP Instant Support A suite of Web-based troubleshooting tools to a computer. computing and printing problems. Open the browser, type the IP See HP Instant Support for more information. Insert Starter CD 1 in -one. When the embedded Web server appears, click HP Instant Support in -one , and then press Enter on...
HP Officejet 9100 - User Guide
Page 13
... folder, and you can scan a document and then send it to one for black-and-white, grayscale, or color printing, copying, scanning, and faxing, and for printing, e-mailing, and... can use of up to a network folder. Additional tools for configuring, monitoring, and troubleshooting the all -in -one , either from the device or from a digital camera memory card. z Tools for ...slots, and expandable paper input capacity for the three models. z Features z Configurations Features The HP Officejet 9100 series all -in job-accounting features and the ability to 4,800 dpi on both sides...
... folder, and you can scan a document and then send it to one for black-and-white, grayscale, or color printing, copying, scanning, and faxing, and for printing, e-mailing, and... can use of up to a network folder. Additional tools for configuring, monitoring, and troubleshooting the all -in -one , either from the device or from a digital camera memory card. z Tools for ...slots, and expandable paper input capacity for the three models. z Features z Configurations Features The HP Officejet 9100 series all -in job-accounting features and the ability to 4,800 dpi on both sides...
HP Officejet 9100 - User Guide
Page 24
... server z File Transfer Protocol (FTP) printing z Configuration page messages and troubleshooting z Embedded Web server, a Web-based tool for configuring and managing network devices Documentation for more information about network printing issues that are common to these resources, all -in-ones. See HP Web Jetadmin software for the operating system and network operating system...
... server z File Transfer Protocol (FTP) printing z Configuration page messages and troubleshooting z Embedded Web server, a Web-based tool for configuring and managing network devices Documentation for more information about network printing issues that are common to these resources, all -in-ones. See HP Web Jetadmin software for the operating system and network operating system...
HP Officejet 9100 - User Guide
Page 103
... an HP Jetdirect print server card. z Log Shows logs that can also see the current ink cartridge levels and printhead health status for the all -in -one and gives you the ability to the Websites of Web-based troubleshooting tools for...one , such as the model and serial number, and the trays and memory that you quickly identify, diagnose, and resolve computing and printing problems. See HP Instant Support for more information. You must have been configured for the HP Jetdirect print server for full color, business color, or black text documents. z HP Instant Support HP...
... an HP Jetdirect print server card. z Log Shows logs that can also see the current ink cartridge levels and printhead health status for the all -in -one and gives you the ability to the Websites of Web-based troubleshooting tools for...one , such as the model and serial number, and the trays and memory that you quickly identify, diagnose, and resolve computing and printing problems. See HP Instant Support for more information. You must have been configured for the HP Jetdirect print server for full color, business color, or black text documents. z HP Instant Support HP...
HP Officejet 9100 - User Guide
Page 104
... to HP Officejet 9100 series. 3 Click HP Officejet 9100 series Toolbox. 102 9 - Network administrators can gain access to configure network peripherals (such as on the client machine. It also provides links to the onscreen user's guide for help in -one on a shared port (for remotely installing, configuring, monitoring, and troubleshooting a wide variety of HP and non-HP network...
... to HP Officejet 9100 series. 3 Click HP Officejet 9100 series Toolbox. 102 9 - Network administrators can gain access to configure network peripherals (such as on the client machine. It also provides links to the onscreen user's guide for help in -one on a shared port (for remotely installing, configuring, monitoring, and troubleshooting a wide variety of HP and non-HP network...
HP Officejet 9100 - User Guide
Page 105
... installed ink cartridges. Information z Printer Information Provides links to myPrintMileage, and shows the all-in -one onscreen. z Help Provides links to HP Instant Support and HP Customer Support, and to the onscreen user's guide for more information. Toolbox tabs The Toolbox contains tabs...provides you through registering the all-in performing tasks and troubleshooting. z Preferences Gives you can also choose to see . You can choose to turn on the myPrintMileage website. See myPrintMileage for help in -one usage on myPrintMileage AutoSend, which Toolbox messages appear. ...
... installed ink cartridges. Information z Printer Information Provides links to myPrintMileage, and shows the all-in -one onscreen. z Help Provides links to HP Instant Support and HP Customer Support, and to the onscreen user's guide for more information. Toolbox tabs The Toolbox contains tabs...provides you through registering the all-in performing tasks and troubleshooting. z Preferences Gives you can also choose to see . You can choose to turn on the myPrintMileage website. See myPrintMileage for help in -one usage on myPrintMileage AutoSend, which Toolbox messages appear. ...
HP Officejet 9100 - User Guide
Page 106
... When a firmware or driver update for your all -in-one . Managing the administrator functions ENWW Your recent history, system configuration, and any actions that you will respond online to troubleshooting tips To help from happening, HP Instant Support provides tips that can choose to submit a support...maintain your MFP usage information to perform detailed diagnostic tests on the left side of the HP website. This tool tracks your all -in -one is a suite of Web-based troubleshooting tools for solving or preventing the problem, click the link within the message to go ...
... When a firmware or driver update for your all -in-one . Managing the administrator functions ENWW Your recent history, system configuration, and any actions that you will respond online to troubleshooting tips To help from happening, HP Instant Support provides tips that can choose to submit a support...maintain your MFP usage information to perform detailed diagnostic tests on the left side of the HP website. This tool tracks your all -in -one is a suite of Web-based troubleshooting tools for solving or preventing the problem, click the link within the message to go ...
HP Officejet 9100 - User Guide
Page 109
... all-in the following topics. z Configuration page Use the Configuration page to view current printer settings, to help troubleshoot printer problems, and to open myPrintMileage in -one and the operating modes (for example, the current firmware version and what kind of job is installed in the ...all-in-one, an additional HP Jetdirect ENWW Monitoring the all-in -one. If you bookmark the site and connect to see the current myPrintMileage information. z Toolbox On the Information tab...
... all-in the following topics. z Configuration page Use the Configuration page to view current printer settings, to help troubleshoot printer problems, and to open myPrintMileage in -one and the operating modes (for example, the current firmware version and what kind of job is installed in the ...all-in-one, an additional HP Jetdirect ENWW Monitoring the all-in -one. If you bookmark the site and connect to see the current myPrintMileage information. z Toolbox On the Information tab...
HP Officejet 9100 - User Guide
Page 110
... Configuration page for the print server. If an HP Jetdirect print server is installed. 2 Printhead Information: Shows the printhead health status and whether the printhead needs to be replaced. 3 Ink Cartridge Information: Shows the estimated ink levels (represented in -one settings, to help troubleshoot problems, and to verify installation of recent events that...
... Configuration page for the print server. If an HP Jetdirect print server is installed. 2 Printhead Information: Shows the printhead health status and whether the printhead needs to be replaced. 3 Ink Cartridge Information: Shows the estimated ink levels (represented in -one settings, to help troubleshoot problems, and to verify installation of recent events that...
HP Officejet 9100 - User Guide
Page 147
... area z Maintaining the printheads z Replacing the ink cartridges z Replacing the printheads z Calibrating the color z Calibrating the linefeed z Cleaning the all-in-one This section also contains the following information for troubleshooting the all-in-one: z Troubleshooting tips and resources z Solving all-in-one problems z Solving copy problems z Solving problems with sending scans z Solving print problems z Solving...
... area z Maintaining the printheads z Replacing the ink cartridges z Replacing the printheads z Calibrating the color z Calibrating the linefeed z Cleaning the all-in-one This section also contains the following information for troubleshooting the all-in-one: z Troubleshooting tips and resources z Solving all-in-one problems z Solving copy problems z Solving problems with sending scans z Solving print problems z Solving...
HP Officejet 9100 - User Guide
Page 148
... door until it is not used for more than a few minutes. Cleaning the printheads when defects do not occur in -one have microscopic nozzles. Maintaining the printheads This section contains information about the following reasons: z When the printhead nozzles become clogged when... exposed to lift the print-carriage access door. Cleaning the printheads takes several minutes. Maintaining and troubleshooting ENWW Nozzles can also clog, resulting in a noticeable degradation of the printheads. 146 10 - Do not use the keyboard tray...
... door until it is not used for more than a few minutes. Cleaning the printheads when defects do not occur in -one have microscopic nozzles. Maintaining the printheads This section contains information about the following reasons: z When the printhead nozzles become clogged when... exposed to lift the print-carriage access door. Cleaning the printheads takes several minutes. Maintaining and troubleshooting ENWW Nozzles can also clog, resulting in a noticeable degradation of the printheads. 146 10 - Do not use the keyboard tray...
HP Officejet 9100 - User Guide
Page 150
...are automatically aligned upon installation. Push the latch towards the back of the printhead. 7 Reinsert the printhead into its color-coded slot. When the process is complete, the all -in-one prints a page that contains alignment patterns. To align the printheads 1 On the control panel, press MENU. 2 ... (select). 3 Press (down) to move to ensure proper contact. Maintaining and troubleshooting ENWW Contact pad CAUTION Ink nozzles Do not clean the ink nozzles on the bottom of the all -in-one . This can align them by using the following procedure at the control panel. You...
...are automatically aligned upon installation. Push the latch towards the back of the printhead. 7 Reinsert the printhead into its color-coded slot. When the process is complete, the all -in-one prints a page that contains alignment patterns. To align the printheads 1 On the control panel, press MENU. 2 ... (select). 3 Press (down) to move to ensure proper contact. Maintaining and troubleshooting ENWW Contact pad CAUTION Ink nozzles Do not clean the ink nozzles on the bottom of the all -in-one . This can align them by using the following procedure at the control panel. You...
HP Officejet 9100 - User Guide
Page 152
... Calibrate printheads, and then press (select). Calibrating the linefeed If regular horizontal bands appear in -one automatically calibrates the color when you experience color-related problems with the all -in-one , calibrate the color before trying any other steps. Maintaining and troubleshooting ENWW To calibrate the linefeed 1 On the control panel, press MENU. 2 Press (up ) or...
... Calibrate printheads, and then press (select). Calibrating the linefeed If regular horizontal bands appear in -one automatically calibrates the color when you experience color-related problems with the all -in-one , calibrate the color before trying any other steps. Maintaining and troubleshooting ENWW To calibrate the linefeed 1 On the control panel, press MENU. 2 Press (up ) or...
HP Officejet 9100 - User Guide
Page 154
...backing with a soft cloth or sponge that has been moistened with it on to see if this guide, to HP Customer Support, HP Instant Support, and myPrintMileage. Troubleshooting tips and resources If you are using the embedded Web server (for network connection) or the Toolbox (for more... specific message about the all-in-one , turn it , use paper-based wipes, because these might scratch the backing. 6 If this...
...backing with a soft cloth or sponge that has been moistened with it on to see if this guide, to HP Customer Support, HP Instant Support, and myPrintMileage. Troubleshooting tips and resources If you are using the embedded Web server (for network connection) or the Toolbox (for more... specific message about the all-in-one , turn it , use paper-based wipes, because these might scratch the backing. 6 If this...