HP LaserJet 9000 series printer User Guide
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... address for information about the supplies status page. z The printer must have access to the World Wide Web. Checking the toner level You can check the toner level using the printer control panel, the embedded web server, printer software, or HP Web JetAdmin. See "Supplies status page" on page 156 for the printer home page. Chapter 4 Printer maintenance 77 CAUTION To prevent damage to the print cartridge, do not expose it to light for information about the supplies status page. This takes you to the supplies status page...
... address for information about the supplies status page. z The printer must have access to the World Wide Web. Checking the toner level You can check the toner level using the printer control panel, the embedded web server, printer software, or HP Web JetAdmin. See "Supplies status page" on page 156 for the printer home page. Chapter 4 Printer maintenance 77 CAUTION To prevent damage to the print cartridge, do not expose it to light for information about the supplies status page. This takes you to the supplies status page...
HP LaserJet 9000 series printer User Guide
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... CARTRIDGE LOW=CONTINUE or CARTRIDGE LOW=STOP from the Configuration menu in the control panel ("System setup submenu" on page 186). The printer continues printing (without customer interaction) until you replace the print cartridge. If the printer stops printing when low toner is detected, CARTRIDGE LOW is displayed. To resume printing, press . Chapter 4 Printer maintenance 79 Print cartridge conditions Print cartridge is low When the print cartridge is done to protect the printer and the print cartridge. This is low, the printer control panel displays the CARTRIDGE LOW message...
... CARTRIDGE LOW=CONTINUE or CARTRIDGE LOW=STOP from the Configuration menu in the control panel ("System setup submenu" on page 186). The printer continues printing (without customer interaction) until you replace the print cartridge. If the printer stops printing when low toner is detected, CARTRIDGE LOW is displayed. To resume printing, press . Chapter 4 Printer maintenance 79 Print cartridge conditions Print cartridge is low When the print cartridge is done to protect the printer and the print cartridge. This is low, the printer control panel displays the CARTRIDGE LOW message...
HP LaserJet 9000 series printer User Guide
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... page 186). Not all of the recommended actions, contact an HP-authorized service or support provider. (See the introduce guide on the product CD, or go to www.hp.com/cposupport/.) Understanding printer messages requests to load a tray or a message that needs attention. Chapter 5 Problem solving 103 Understanding printer messages Printer messages appear on the printer control panel display to relay the normal status of the printer (such as Processing Job), or an error...
... page 186). Not all of the recommended actions, contact an HP-authorized service or support provider. (See the introduce guide on the product CD, or go to www.hp.com/cposupport/.) Understanding printer messages requests to load a tray or a message that needs attention. Chapter 5 Problem solving 103 Understanding printer messages Printer messages appear on the printer control panel display to relay the normal status of the printer (such as Processing Job), or an error...
HP LaserJet 9000 series printer User Guide
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... pages remaining for possible paper jams. CHECKING PRINTER The engine is zero. Depending on the multifunction finisher is open, or it will be cleared from memory. CARTRIDGE OUT REPLACE CARTRIDGE Drum in a wrong location. The job will not print and will stop. You might want to eject the pages. Chapter 5 Problem solving 105 Message Explanation or recommended action CARTRIDGE LOW - CHOSEN PERSONALITY NOT AVAILABLE alternates with this printer. Close the stapler door properly...
... pages remaining for possible paper jams. CHECKING PRINTER The engine is zero. Depending on the multifunction finisher is open, or it will be cleared from memory. CARTRIDGE OUT REPLACE CARTRIDGE Drum in a wrong location. The job will not print and will stop. You might want to eject the pages. Chapter 5 Problem solving 105 Message Explanation or recommended action CARTRIDGE LOW - CHOSEN PERSONALITY NOT AVAILABLE alternates with this printer. Close the stapler door properly...
HP LaserJet 9000 series printer User Guide
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... print the transferred data (some data might be in its available memory. The page formatting process was sent to the EIO card in the CONFIGURE DEVICE - EVENTS menu, and should be lost.) Check the host configuration. If this message persists, contact an HP-authorized service or support provider. (See the introduce guide on page 83). Press to print the transferred data. (Some data might be lost ), then simplify the print job or install additional memory (See "Printer memory...
... print the transferred data (some data might be in its available memory. The page formatting process was sent to the EIO card in the CONFIGURE DEVICE - EVENTS menu, and should be lost.) Check the host configuration. If this message persists, contact an HP-authorized service or support provider. (See the introduce guide on page 83). Press to print the transferred data. (Some data might be lost ), then simplify the print job or install additional memory (See "Printer memory...
HP LaserJet 9000 series printer User Guide
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... the supplies status page (see "Using the printer cleaning page" on the non-rough side. z Make sure that toner fuses more completely onto the paper. z If paper is defined as toner that paper type and quality meet HP specifications (see "Paper handling menu" on the product CD, or go to www.hp.com/cposupport/.) Repeating defects z Print a few more pages to see "Environmental product stewardship program" on page 156). At the printer control panel, use CONFIGURE FUSER MODE MENU in this by printing a copy...
... the supplies status page (see "Using the printer cleaning page" on the non-rough side. z Make sure that toner fuses more completely onto the paper. z If paper is defined as toner that paper type and quality meet HP specifications (see "Paper handling menu" on the product CD, or go to www.hp.com/cposupport/.) Repeating defects z Print a few more pages to see "Environmental product stewardship program" on page 156). At the printer control panel, use CONFIGURE FUSER MODE MENU in this by printing a copy...
HP LaserJet 9000 series printer User Guide
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z Make sure that paper is loaded correctly, all adjustments have been made, and the paper is under the corner tabs (see "Orienting media" on page 218). z Turn over the stack of paper inside the printer. Also, try rotating the paper 180°. At the printer control panel, use CONFIGURE FUSER MODE MENU on the Paper handling menu to do this by printing a copy of the supplies status page (see if the problem corrects itself . Correcting output quality problems Also, try rotating...
z Make sure that paper is loaded correctly, all adjustments have been made, and the paper is under the corner tabs (see "Orienting media" on page 218). z Turn over the stack of paper inside the printer. Also, try rotating the paper 180°. At the printer control panel, use CONFIGURE FUSER MODE MENU on the Paper handling menu to do this by printing a copy of the supplies status page (see if the problem corrects itself . Correcting output quality problems Also, try rotating...
HP LaserJet 9000 series printer User Guide
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...=AUTO. Correcting output quality problems z Add available memory by a nonstandard PS code. If it is set to AUTO, set it is set to PCL, set to the printer. If it to download the font. If you to send a setup or PS header file to PS or PCL. If this print job only. Also try installing more memory. z Check the printer setup in your program expected you are using PCL, print the PCL Font Page, and verify that the font is on the disk, use a disk-resident font...
...=AUTO. Correcting output quality problems z Add available memory by a nonstandard PS code. If it is set to AUTO, set it is set to PCL, set to the printer. If it to download the font. If you to send a setup or PS header file to PS or PCL. If this print job only. Also try installing more memory. z Check the printer setup in your program expected you are using PCL, print the PCL Font Page, and verify that the font is on the disk, use a disk-resident font...
HP LaserJet 9000 series printer User Guide
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... output quality problems z A previous print job might have been renamed. z Set up the printer. If so, select the renamed PPD (See "Selecting an alternate PPD" on . Blank pages print. Make sure that the paper tray guides are using. (See the introduce guide on the product CD, or go to www.hp.com/cposupport/.) Computer software problem. z Turn the printer off and then back on page 149). c o m / c p o s u p p o r t / . ) Cannot clear MANUALLY FEED [TYPE] [SIZE] message. z Make sure that your computer is working...
... output quality problems z A previous print job might have been renamed. z Set up the printer. If so, select the renamed PPD (See "Selecting an alternate PPD" on . Blank pages print. Make sure that the paper tray guides are using. (See the introduce guide on the product CD, or go to www.hp.com/cposupport/.) Computer software problem. z Turn the printer off and then back on page 149). c o m / c p o s u p p o r t / . ) Cannot clear MANUALLY FEED [TYPE] [SIZE] message. z Make sure that your computer is working...
HP LaserJet 9000 series printer User Guide
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...Supplies status page Use the supplies status page to www.hp.com/cposupport/.) The content of the configuration page varies, depending on the options currently installed in the toner cartridge, and the number of pages and jobs that are installed. Chapter 5 Problem solving 156 4 Memory lists the printer memory information, PCL Driver Work Space (DWS), and I/O buffering and Resource Saving information. 5 Security lists the status of the printer control panel lock, control panel password, and disk drive. 6 Paper Trays and Options lists the size settings for all trays and lists optional paper...
...Supplies status page Use the supplies status page to www.hp.com/cposupport/.) The content of the configuration page varies, depending on the options currently installed in the toner cartridge, and the number of pages and jobs that are installed. Chapter 5 Problem solving 156 4 Memory lists the printer memory information, PCL Driver Work Space (DWS), and I/O buffering and Resource Saving information. 5 Security lists the status of the printer control panel lock, control panel password, and disk drive. 6 Paper Trays and Options lists the size settings for all trays and lists optional paper...
HP LaserJet 9000 series printer User Guide
Page 194
... are having problems with caution. You can use this menu with a port. Item PRINT EVENT LOG Values SHOW EVENT LOG SET PAPER PATH TEST SERVICE TEST Explanation Generates a localized LIFO (last in the error log. The printed event log shows error number, page count, error code, and description or personality. Engine tests access portions of the 50 most recent events. Resets submenu Note Use this submenu to isolate parts, and to troubleshoot jam and print quality issues. Configure device menu z You...
... are having problems with caution. You can use this menu with a port. Item PRINT EVENT LOG Values SHOW EVENT LOG SET PAPER PATH TEST SERVICE TEST Explanation Generates a localized LIFO (last in the error log. The printed event log shows error number, page count, error code, and description or personality. Engine tests access portions of the 50 most recent events. Resets submenu Note Use this submenu to isolate parts, and to troubleshoot jam and print quality issues. Configure device menu z You...
HP LaserJet 9000 series printer User Guide
Page 195
... when the user enters the POWERSAVE TIME menu item. Default value for the active I/O. If POWERSAVE is OFF, the printer will never enter PowerSave mode and no asterisk will clear all memory in the printer, while CANCEL JOB clears only the current job. Appendix B Control panel menus 195 The items in the Resets submenu will appear next to turn POWERSAVE ON and OFF. Item RESTORE FACTORY SETTINGS CLEAR MAINTENANCE MESSAGE POWERSAVE Explanation...
... when the user enters the POWERSAVE TIME menu item. Default value for the active I/O. If POWERSAVE is OFF, the printer will never enter PowerSave mode and no asterisk will clear all memory in the printer, while CANCEL JOB clears only the current job. Appendix B Control panel menus 195 The items in the Resets submenu will appear next to turn POWERSAVE ON and OFF. Item RESTORE FACTORY SETTINGS CLEAR MAINTENANCE MESSAGE POWERSAVE Explanation...
HP LaserJet 9000 series printer User Guide
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... test prints are not included in this number is updated accordingly if a service representative replaced a printer formatter board. Users can enter any number up to set the page count so that it becomes necessary to repair a printer by installing a new controller PCA, the service representative must be set initially at the factory to a value applicable to 0. Service menu This value will be reset to 0 if the user sets the menu item NEW MAINTENANCE KIT to 350,000. A service professional may use...
... test prints are not included in this number is updated accordingly if a service representative replaced a printer formatter board. Users can enter any number up to set the page count so that it becomes necessary to repair a printer by installing a new controller PCA, the service representative must be set initially at the factory to a value applicable to 0. Service menu This value will be reset to 0 if the user sets the menu item NEW MAINTENANCE KIT to 350,000. A service professional may use...
HP LaserJet 9000 series printer User Guide
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... web server 27 Configure device menu 178 configure printer page, embedded web server 28 connection unit, error messages 109 connectivity options 10 consumables ordering 28 recycling 220, 223 supplies status page 156 contact information page, embedded web server 28 control panel blank, troubleshooting 132 Configure device menu 178 Diagnostics submenu 194 diagram 12 EIO submenu 190 error messages 103 help system 103 I/O menu 189 Information menu 175 language, selecting 132, 188 LEDs, interpreting 14 locked menus 15 menu map, printing 175 menus 172 messages 103 navigating 13 overriding settings...
... web server 27 Configure device menu 178 configure printer page, embedded web server 28 connection unit, error messages 109 connectivity options 10 consumables ordering 28 recycling 220, 223 supplies status page 156 contact information page, embedded web server 28 control panel blank, troubleshooting 132 Configure device menu 178 Diagnostics submenu 194 diagram 12 EIO submenu 190 error messages 103 help system 103 I/O menu 189 Information menu 175 language, selecting 132, 188 LEDs, interpreting 14 locked menus 15 menu map, printing 175 menus 172 messages 103 navigating 13 overriding settings...
HP LaserJet 9000 series printer User Guide
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... HP LaserJet 167 loading 37 PCL commands 214 printing 48 finisher. Index FastRes 184 fax-on-demand service 221 features drivers 21, 51 job retention 59 printer 9 feeding modes, trays 55, 58 FIH (Foreign Interface Harness) 10 file directory information on EIO hard disk 11 Foreign Interface Harness (FIH) 10 form lines, settings 181 formatter board, installing DIMMs 202 frame type parameters 192 fraud hotline 76 front door jam locations 84 open, error message 106 fuser area, clearing jams 92 fuser error messages...
... HP LaserJet 167 loading 37 PCL commands 214 printing 48 finisher. Index FastRes 184 fax-on-demand service 221 features drivers 21, 51 job retention 59 printer 9 feeding modes, trays 55, 58 FIH (Foreign Interface Harness) 10 file directory information on EIO hard disk 11 Foreign Interface Harness (FIH) 10 form lines, settings 181 formatter board, installing DIMMs 202 frame type parameters 192 fraud hotline 76 front door jam locations 84 open, error message 106 fuser area, clearing jams 92 fuser error messages...
HP LaserJet 9000 series printer User Guide
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... paper handling devices 16 left door clearing jams 92 jam locations 84 open, error message 106 letter paper HP 167 loading 31, 32 override A4 settings 179 letterhead fuser mode 177 HP LaserJet Paper 168 loading 31, 32 PCL commands 214 levels, consumables status page, embedded web server 27 supplies status page 156 toner 77 light print setting, toner density 185 troubleshooting 125 line feed settings 182 line spacing PCL commands 214 settings 181 line wrap, PCL commands 214 lines, troubleshooting 125 link speed troubleshooting 151 links, embedded web server 28 Linux support 19 load tray, error...
... paper handling devices 16 left door clearing jams 92 jam locations 84 open, error message 106 letter paper HP 167 loading 31, 32 override A4 settings 179 letterhead fuser mode 177 HP LaserJet Paper 168 loading 31, 32 PCL commands 214 levels, consumables status page, embedded web server 27 supplies status page 156 toner 77 light print setting, toner density 185 troubleshooting 125 line feed settings 182 line spacing PCL commands 214 settings 181 line wrap, PCL commands 214 lines, troubleshooting 125 link speed troubleshooting 151 links, embedded web server 28 Linux support 19 load tray, error...
HP LaserJet 9000 series printer User Guide
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... default 181 driver settings 38 PCL commands 214 orienting media A4 31, 32 custom sized 33, 34 envelopes 37 labels 37 letter 31, 32 prepunched 35, 36 OS/2 downloading drivers 22 versions supported 19 other links page, embedded web server 28 output bins capacities 9 error messages 108 features 9 full, error messages 104 jam locations 84 jams, clearing 91 locating 40 multifunction finisher 41 paper path test, printing 163 selecting 42, 179 troubleshooting 142 output quality cleaning page, printing 80 settings 184 troubleshooting 123 overhead transparencies fuser mode 177 HP LaserJet 167 loading...
... default 181 driver settings 38 PCL commands 214 orienting media A4 31, 32 custom sized 33, 34 envelopes 37 labels 37 letter 31, 32 prepunched 35, 36 OS/2 downloading drivers 22 versions supported 19 other links page, embedded web server 28 output bins capacities 9 error messages 108 features 9 full, error messages 104 jam locations 84 jams, clearing 91 locating 40 multifunction finisher 41 paper path test, printing 163 selecting 42, 179 troubleshooting 142 output quality cleaning page, printing 80 settings 184 troubleshooting 123 overhead transparencies fuser mode 177 HP LaserJet 167 loading...
HP LaserJet 9000 series printer User Guide
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... security page, embedded web server 28 Select key locating 12 using 13 serial buffer, error messages 116 serial number cartridges 157 disk accessory 160 printer 155 resetting from Service menu 196 servers, troubleshooting 151 service agreements 222 Service menu 196 settings configuration page 155 control panel, changing 15 driver 23 restoring defaults 13 saving 51 shared printers, troubleshooting 142 short edge binding, settings 179 simplexing, PCL commands 212 single-sided printing, PCL commands 212 600 dpi setting 184 size, font settings 181 sizes, paper commands, PCL 213 error messages 114...
... security page, embedded web server 28 Select key locating 12 using 13 serial buffer, error messages 116 serial number cartridges 157 disk accessory 160 printer 155 resetting from Service menu 196 servers, troubleshooting 151 service agreements 222 Service menu 196 settings configuration page 155 control panel, changing 15 driver 23 restoring defaults 13 saving 51 shared printers, troubleshooting 142 short edge binding, settings 179 simplexing, PCL commands 212 single-sided printing, PCL commands 212 600 dpi setting 184 size, font settings 181 sizes, paper commands, PCL 213 error messages 114...
HP LaserJet 9000 series printer User Guide
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... print cartridges transfer door, jam locations 84 transparencies fuser mode 177 HP LaserJet 167 loading 37 PCL commands 214 printing 48 Index 246 storing print cartridges 76 substituted fonts Courier, troubleshooting 140 downloaded, troubleshooting 134, 145 EPS files, troubleshooting 139 Sun Solaris installation utility 26 supplies ordering 28 part numbers 167 recycling 220, 223 supplies page, embedded web server 27 supplies status page information on 156 printing 175 support settings page, embedded web server 29 support, HP Customer Care website 222 SupportPack, HP 222 switching, language...
... print cartridges transfer door, jam locations 84 transparencies fuser mode 177 HP LaserJet 167 loading 37 PCL commands 214 printing 48 Index 246 storing print cartridges 76 substituted fonts Courier, troubleshooting 140 downloaded, troubleshooting 134, 145 EPS files, troubleshooting 139 Sun Solaris installation utility 26 supplies ordering 28 part numbers 167 recycling 220, 223 supplies page, embedded web server 27 supplies status page information on 156 printing 175 support settings page, embedded web server 29 support, HP Customer Care website 222 SupportPack, HP 222 switching, language...
HP LaserJet 9000 series printer User Guide
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...31 bad connection, error message 104 capacity 9 custom media, loading 33 envelopes, loading 37, 44 error messages 109 feeding modes, setting 55 first page, different paper for 53 fuser levers, setting 45, 46 heavy paper, printing 49 jam locations 84 jams, clearing 85 labels, loading 37 letter paper, loading 31 manual feed messages, troubleshooting 142 manual feed mode 56 paper size, setting 38 prepunched paper, loading 35 Size= 55 Type= 55 Tray 2 or 3 A4 paper, loading 32 capacity 9 custom media, loading 34 jam locations 84 jams, clearing 87 letter paper, loading 32 paper type settings 58, 176...
...31 bad connection, error message 104 capacity 9 custom media, loading 33 envelopes, loading 37, 44 error messages 109 feeding modes, setting 55 first page, different paper for 53 fuser levers, setting 45, 46 heavy paper, printing 49 jam locations 84 jams, clearing 85 labels, loading 37 letter paper, loading 31 manual feed messages, troubleshooting 142 manual feed mode 56 paper size, setting 38 prepunched paper, loading 35 Size= 55 Type= 55 Tray 2 or 3 A4 paper, loading 32 capacity 9 custom media, loading 34 jam locations 84 jams, clearing 87 letter paper, loading 32 paper type settings 58, 176...
