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Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440


Page 4
...Server 88 Booting the Operating System 89 Supported Operating System 89 Booting and Shutting Down HP-UX 89 Verifying the Server Configuration Using Boot Console Handler 90 Troubleshooting 91 Troubleshooting Methodology 91 Troubleshooting Using the Server Power Button 91 Server Does Not Power On 92 BCH Menu is Not Available 93 Operating System Does Not Boot 93 Operating System Boots with Problems 93 Intermittent Server Problems 93 DVD Problems 94 Hard Drive Problems 94 Console Problems 94 Downloading and Installing the Latest Version of the Firmware 94 Troubleshooting Using LED...
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Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440


Page 18
... operating system. Reviewing these events helps you diagnose and troubleshoot problems with the same interface to system firmware, and all features are available to chassis codes for booting. Follow the safety conventions listed below to ensure safe handling of the HP 9000 rp4410 and rp4440 servers. Many assemblies are running), reinstall the server cover immediately to prevent overheating. • If installing a hot-pluggable component, complete the required software intervention prior to the server...
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Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440


Page 73
... USB ports • One iLO MP - Voltage is present at 13 amps. Three serial ports. • SCSI Host Bus Adapter (HBA) - One 10/100 LAN-RJ45. - The SCSI HBA board is connected. Installing the System Connecting the Cables Connecting the Cables This section describes the cables to connect to power the server and to the SCSI board include the external SCSI channels for external mass storage devices. If two power supplies are only supported when the internal cable between the SCSI backplane and the SCSI...
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Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440


Page 79
... Protocol (ARP) and Packet Internet Grouper (Ping) utility uses ARP packets to the server (if not already done). Apply ac power to ping, or discover, a device on the network. Connect the LAN cable from the toe-tag on the server. All HP 9000 entry class servers with iLO MP are using the selected method. The Integrity iLO MP Log In window opens. ARP does not work across routed or switched networks.
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Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440


Page 83
... 1 83 The list of commands displayed on the screen can be different depending on the method of the iLO MP user interfaces. Log in order to modify default passwords. Enter UC at the MP:CM> prompt and follow these ports. You must log in as the administrator in as the administrator. Installing the System Console Setup Following is logged in using any of access to access the MP...
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User Service Guide, Fifth Edition - HP 9000 rp4410/4440


Page 7
... ODE...137 Troubleshooting PCI/PCI-X Hot-Pluggable Operations 138 PCI/PCI-X Bus Mode or Frequency Mismatch 139 Hardware Operation Fault...139 Troubleshooting Using LED Indicators 139 Front Control Panel LEDs...139 QuickFind Diagnostic Panel LEDs 140 I/O Baseboard LED Indicators...141 Memory Extender Boards...143 Disk and I/O Path Logging...144 Core I/O Connections...145 System I/O Board Switches and Jumpers 146 6 Removing and Replacing Components 149 Safety Information...149 Required Service Tools...149 Accessing a Rack-Mounted Server...149 Extend the Server From the Rack 150 Inserting...
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User Service Guide, Fifth Edition - HP 9000 rp4410/4440


Page 25
... Integrated Light-Out Management Processor (iLO MP) through the HP 9000 processor family standards and extensions, and has no operating system-specific functionality included. Figure 1-4 shows the control panel on the front panel, rear panel, and internal locations of the HP 9000 rp4410 and rp4440 servers. Front Panel The front panel of the server provides the controls and indicators commonly used for errors, events, and forward progress to chassis codes for operation. Reviewing these events helps you diagnose and troubleshoot problems with hardware functionality. BCH uses data...
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User Service Guide, Fifth Edition - HP 9000 rp4410/4440


Page 54
... commonly used for booting. BCH uses data tables that support PA-RISC systems) operating system through common shared memory. The firmware supports the HP-UX 11i version 1 (and higher HP-UX versions that contain platform-related information, and boot and run time. The SCSI backplane is configured as either one or two channels. • Maximum internal storage of the HP 9000 rp4410 and rp4440 servers. Reviewing these events helps you diagnose and troubleshoot problems with hardware functionality. Front Display Panel, DVD, and Diagnostic Panel...
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User Service Guide, Fifth Edition - HP 9000 rp4410/4440


Page 103
... console. Three serial ports • SCSI Host Bus Adapter (HBA) - Voltage is present at various locations within the server whenever an ac power source is set to full power. Applying Standby Power to the Server To apply standby power to duplex configuration, you cannot install external SCSI devices. • LAN Connection - NOTE: The LED on to access the iLO MP through the iLO MP PR command, the server automatically powers on the power supply does not illuminate in slot P2. Use this port...
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User Service Guide, Fifth Edition - HP 9000 rp4410/4440


Page 111
... user: login = Oper password = Oper NOTE: User account and password are case sensitive. The MP Main Menu screen displays. To access the MP Main Menu and the iLO MP prompt (MP>), use Ctrl-B. You must log in using the local or remote RS-232 serial ports, the login prompt may not display if another user is the MP Main Menu screen: MP MAIN MENU: CO: Console VFP: Virtual Front Panel CM: Command Menu CL: Console Logs SL: Show Event Logs...
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User Service Guide, Fifth Edition - HP 9000 rp4410/4440


Page 124
... troubleshooting and attempt to solve the problem. • Note failure symptoms and error indications (LEDs and messages) by checking the system event log. • Try to monitor the server? • How many processors, DIMMs, and PCI cards have been installed? • What versions of your system configuration: • Are you should: 1. Check information on ). • The serial number of processor, memory, and PCI cards are used and where are they installed? • What accessories are in use? 124 Installing...
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User Service Guide, Fifth Edition - HP 9000 rp4410/4440


Page 129
... the HP 9000 rp4410 and More than one second No effect. Table 5-1 shows the power button functions. Ensure that are present at various locations within 10 minutes to properly troubleshoot the system. Voltages are not supported in and on . CAUTION: Do not operate the server for troubleshooting server error and fault conditions. If you can boot your system before working within the server. Using the Front Panel Power Button The server power button on...
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User Service Guide, Fifth Edition - HP 9000 rp4410/4440


Page 134
... rp4440 system with the processor extender board or the processors mounted on the console unless you ) must be set to the root cause. For the rp4440 server, this example shows the expected results for convenience. 7. Operating System Boots If your problem: • Support Tools Manager (STM) • Event Monitoring Service (EMS) • iLO MP See "Troubleshooting Using Online Support Tools" (page 135). 134 Troubleshooting The system fans come on and stay...
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User Service Guide, Fifth Edition - HP 9000 rp4410/4440


Page 139
... the PCI/PCI-X card and indicates either bus-frequency or bus-mode mismatch. Figure 5-2 shows the front control panel LEDs. If this occurs, check the power ratings of the existing PCI/PCI-X expansion cards, the server powers off during a hot-pluggable removal operation, do not open the manual retention latch (MRL) on . If the PCI/PCI-X card cannot be powered off . If warning or attention LEDs are trying to steady off . Troubleshooting Using LED Indicators The HP 9000 rp4410 and rp4440 servers have LED indicators located on...
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User Service Guide, Fifth Edition - HP 9000 rp4410/4440


Page 191
... and all ESD safety precautions before removing or replacing a PCI card divider. See "Removing the Top Cover" (page 153). 3. WARNING! Failure to observe this procedure. Removing an OLX Divider NOTE: An alternative method of removing OLX dividers is powered off position. If rack-mounted, slide the server out from the chassis wall, pull up on the manual retention latch. See "Accessing a Rack-Mounted Server" (page 149). 2. OLX Dividers 191 CAUTION...
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User Service Guide, Fifth Edition - HP 9000 rp4410/4440


Page 243
..., 54 DIMM memory, installing, 157 dipswitch, 134, 166, 177 location, 162 S5 setting, 164 dipswitch settings, 77 disk drives controls and indicators, 36, 62 hot-pluggable, remove and replace, 212 installing, 75 display board, remove and replace, 226 DNS name, 108 doorbell (attention button), 94, 95 doorbell, (see attention button) duplex board SCSI installing, 199 removing, 195 DVD drive controls and indicators, 63 LED definitions, 37 troubleshooting, 121 DVD I/O board, 224 remove and replace, 224 DVDdrive controls and indicators, 37 E electrical specifications, 44 emulation device, configuring...
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User Service Guide, Fifth Edition - HP 9000 rp4410/4440


Page 244
...indicators DVD, 63 front panel, 60 hard disk drive, 62 installation checklist, 55 installing memory, 84 PCI/PCI-X cards, 88 power supply, 74 processors, 77 installing the A6150 graphics card, 114 integrated lights-out management processor (see iLO MP) intermittent server problems, 120 internal core I/O features, 52 IP address methods to obtain, 107 K keystone system temperature and humidity specifications, 46 L LAN Gigabit Ethernet card, 31 iLO MP, 30 network connectivity, 103 LEDs control panel, 139 core I/O single-port LAN LEDs, 31 dual-port LAN core I/O card, 32 Gigabit Ethernet LAN, 31 hot...
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User Service Guide, Fifth Edition - HP 9000 rp4410/4440


Page 245
... single-user mode, 117 to HP-UX, 116 using BCH, 117 boots or does not boot, 120 supported, 116, 125 verifying server configuration, 118, 127 OS (see operating system) P parts, replacement, 231 PC command, 40, 41, 115, 116 PCI riser features, 24, 53 PCI/PCI-X cards errors, 96 I/O hardware pathing, 185 interface, 89 LEDs, 96 locations and configurations, 89 OLA, 91 OLR, 95 remove and replace, 182 troubleshooting, 96 PCI/PCI-X configurations, 182 pedestal accessing the server, 59, 151 convert from rack mount...
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User Service Guide, Fifth Edition - HP 9000 rp4410/4440


Page 246
... power supply status LEDs, 29 SCSI port, 35 serial port, 33 single-port Gigabit Ethernet LAN card, 31 USB port, 33 VGA port, 33 remove and replace battery, 180 DIMMs, 156 disk drive, hot-pluggable, 212 display board, 226 DVD drive, 222 DVD I/O board, 224 fans, hot-swappable, 172 front bezel, 63, 151 front cover, 64, 153 I/O baseboard, 175 I/O baseboard assembly, 69 memory extender board, 86, 155 midplane riser board, 216 OLX dividers, 191 PCI/PCI-X cards, 182 pedestal-mount server, 151 power supply, 218 processor, 165 processor extender board, 79, 161 QuickFind diagnostic panel...
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HP Firmware Manager User's Guide


Page 32
...update program error, version error, a problem with the device, trouble reading the disk, an unexpected system reset, or a problem with shared firmware components, followed by firmware for more updates or exit HP Offline Firmware Manager. Figure 3-5 HP OFM Results The following lists the possible results: [OK] The firmware update was successful without any unassigned 32 Updating Firmware Using HP Offline Firmware Manager Up to fail, check the hardware. CAUTION: An update failure can perform a failed update again by an error status message providing detail. Check the firmware...

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We have the following 17 documents available for the HP 9000 rp4410-4:
  • User Service Guide, Fifth Edition - HP 9000 rp4410/4440
  • Installation Guide, Sixth Edition - HP 9000 rp4410/rp4440
  • Site Preparation Guide, Third Edition - HP 9000 rp4410/rp4440
  • Generic Site Preparation Guide - Edition 6
  • HP Firmware Manager User's Guide
  • System Firmware Matrixes - Minimum Firmware Requirements for HP-UX 11i v3, 11i v2 and PCI I/O Adapters
  • HP Integrity Servers and HP 9000 Servers Firmware Update Options
  • Minimum Firmware Requirements for HP-UX 11i v2 (B.11.23) Update 2, September 2004
  • BCS Global Limited Warranty and Technical Support
  • Safety and Regulatory Information, Fourth Edition - HP 9000 rp4410 and HP 9000 rp4440
  • HP Servers running HP-UX - getsysinfo.sh 9.19 data collection script readme and FAQ
  • 7 More!
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