Service Manual
Page 386
...connected. Troubleshooting EN Numbered printer messages (continued) 64 PRINTER ERROR CYCLE POWER Event log message: 64.00.00 Description: Indicates a scan buffer error. Action: 1 Turn the printer off and on to reset the printer. 65 PRINTER ERROR CYCLE POWER Event log message: 65.00.00 Description: Indicates... replace the bad DIMM. 66.0. Action: Turn the printer off and on to reset the printer. = Device number in the link = Error code from the formatter diagnostics in the left side of the tray. 4 Verify that the lifting plate moves freely by hand. 5 Verify that ...
...connected. Troubleshooting EN Numbered printer messages (continued) 64 PRINTER ERROR CYCLE POWER Event log message: 64.00.00 Description: Indicates a scan buffer error. Action: 1 Turn the printer off and on to reset the printer. 65 PRINTER ERROR CYCLE POWER Event log message: 65.00.00 Description: Indicates... replace the bad DIMM. 66.0. Action: Turn the printer off and on to reset the printer. = Device number in the link = Error code from the formatter diagnostics in the left side of the tray. 4 Verify that the lifting plate moves freely by hand. 5 Verify that ...
Service Manual
Page 388
... DEVICE FAILURE CHECK CABLES AND CYCLE POWER Description: Indicates a multi-bin mailbox error. = Error code from the optional device 67. ERROR POWER CYCLE Description: Indicates an electronic controller error. = Description: 1 = Controller board error 2 = Controller board IC malfunction 3 = Internal communication malfunction Event log message...AND CYCLE POWER Description: Indicates a multi-bin mailbox flipper motor error. 66.22.09 OUTPUT DEVICE FAILURE CHECK CABLES AND CYCLE POWER Description: Indicates a multi-bin mailbox external memory error. 66.22. Action: 1 Verify that the c-link and ...
... DEVICE FAILURE CHECK CABLES AND CYCLE POWER Description: Indicates a multi-bin mailbox error. = Error code from the optional device 67. ERROR POWER CYCLE Description: Indicates an electronic controller error. = Description: 1 = Controller board error 2 = Controller board IC malfunction 3 = Internal communication malfunction Event log message...AND CYCLE POWER Description: Indicates a multi-bin mailbox flipper motor error. 66.22.09 OUTPUT DEVICE FAILURE CHECK CABLES AND CYCLE POWER Description: Indicates a multi-bin mailbox external memory error. 66.22. Action: 1 Verify that the c-link and ...
Service Manual
Page 400
Event log message: 8. = Failure code Action: 1 Turn the printer off and on to reset the printer. 2 Replace the offending EIO accessory. = EIO slot number: 1 = Bottom EIO slot 2 = Top EIO slot ... almost past their specified life. See table 20 on the printer control panel). Unnumbered printer messages (continued) EIO NOT FUNCTIONAL Description: Indicates an EIO card error, but remains offline. FUSER LIFE LOW REPLACE KIT Event log message: None Description: The fuser and paper rollers are past their specified life. Action: Replace...
Event log message: 8. = Failure code Action: 1 Turn the printer off and on to reset the printer. 2 Replace the offending EIO accessory. = EIO slot number: 1 = Bottom EIO slot 2 = Top EIO slot ... almost past their specified life. See table 20 on the printer control panel). Unnumbered printer messages (continued) EIO NOT FUNCTIONAL Description: Indicates an EIO card error, but remains offline. FUSER LIFE LOW REPLACE KIT Event log message: None Description: The fuser and paper rollers are past their specified life. Action: Replace...
Service Manual
Page 418
...lists the last three printer events, including media jams, service errors, and other printer actions. 8 Color adjust-lists color adjustment halftone settings and the number of pages since the last manual color adjustment. 9 Duplex registration (8550 models only)-lists the ...HP Color LaserJet 8550 printer models (except for the MFP model), estimates of the amount of toner remaining in each of the four cartridges are also shown. 4 Memory-shows the total memory installed in the printer (including the printer hard disk) and the settings that affect how the memory is also a service information code...
...lists the last three printer events, including media jams, service errors, and other printer actions. 8 Color adjust-lists color adjustment halftone settings and the number of pages since the last manual color adjustment. 9 Duplex registration (8550 models only)-lists the ...HP Color LaserJet 8550 printer models (except for the MFP model), estimates of the amount of toner remaining in each of the four cartridges are also shown. 4 Memory-shows the total memory installed in the printer (including the printer hard disk) and the settings that affect how the memory is also a service information code...
Service Manual
Page 436
...to locate the paper path sensors. Troubleshooting EN The paper path timing is , media fails to arrive at power on, as a result of timing errors. However, setting envelopes as a custom size. Media jams When troubleshooting media jams, remember that failed to change state in the required time. That...the paper path. Note Sealed envelopes To prevent envelopes from sealing in the printer, set by the controller board. The media jam message code identifies the sensor that jams are free throughout their full range of paper caught in the allotted time. Check that the paper path ...
...to locate the paper path sensors. Troubleshooting EN The paper path timing is , media fails to arrive at power on, as a result of timing errors. However, setting envelopes as a custom size. Media jams When troubleshooting media jams, remember that failed to change state in the required time. That...the paper path. Note Sealed envelopes To prevent envelopes from sealing in the printer, set by the controller board. The media jam message code identifies the sensor that jams are free throughout their full range of paper caught in the allotted time. Check that the paper path ...
Service Manual
Page 480
..., through the input paper guide. The other two service LEDs remain off. 3 If the service LEDs are blinking in a pattern, indicating an error code, a problem exists (table 49 on the back side of the power-up and down to determine that all the output paper bins are properly installed... is successful, reinstall the multi-bin mailbox. 3 If a problem exists, the service LEDs blink in a pattern, indicating an error code (table 49 on page 479 lists the error codes indicated by the blinking pattern). Paper path test Use only supported media types for feeding paper. 2 Check the user status LED...
..., through the input paper guide. The other two service LEDs remain off. 3 If the service LEDs are blinking in a pattern, indicating an error code, a problem exists (table 49 on the back side of the power-up and down to determine that all the output paper bins are properly installed... is successful, reinstall the multi-bin mailbox. 3 If a problem exists, the service LEDs blink in a pattern, indicating an error code (table 49 on page 479 lists the error codes indicated by the blinking pattern). Paper path test Use only supported media types for feeding paper. 2 Check the user status LED...
Service Manual
Page 487
Jam codes used in the drawing and in the explanation are in parentheses is the maximum time allowed between two events. When the device detects the signal, a timeout of a normal sheet, from entry to jam declarations. The time is the jam's error log code. Figure 240. Note Timing The figure below shows timeouts related to the accumulator/offset module. The figure shows the flow of three seconds begins. Device timing The printer sends a delivery notice for each sheet. The number in hexadecimal representation. EN 3,000-sheet stapler/stacker troubleshooting 485
Jam codes used in the drawing and in the explanation are in parentheses is the maximum time allowed between two events. When the device detects the signal, a timeout of a normal sheet, from entry to jam declarations. The time is the jam's error log code. Figure 240. Note Timing The figure below shows timeouts related to the accumulator/offset module. The figure shows the flow of three seconds begins. Device timing The printer sends a delivery notice for each sheet. The number in hexadecimal representation. EN 3,000-sheet stapler/stacker troubleshooting 485
Service Manual
Page 494
Troubleshooting EN See the error message tables later in use ) 5 Other supported device (not in this chapter for more information. 492 Chapter 7 - For both the control panel and event log messages: x is the C-link device number in the daisy chain: 0 Paper handling controller 1 First C-link device 2 Second C-link device 3 Third C-link device 4 Fourth C-link device 5 Fifth C-link device y is the C-link device type: 0 Paper handling controller 1 Input device 2 Output device 3 Finishing device 4 Other supported device (not in use ) zz is the error code.
Troubleshooting EN See the error message tables later in use ) 5 Other supported device (not in this chapter for more information. 492 Chapter 7 - For both the control panel and event log messages: x is the C-link device number in the daisy chain: 0 Paper handling controller 1 First C-link device 2 Second C-link device 3 Third C-link device 4 Fourth C-link device 5 Fifth C-link device y is the C-link device type: 0 Paper handling controller 1 Input device 2 Output device 3 Finishing device 4 Other supported device (not in use ) zz is the error code.
Service Manual
Page 495
... it does not identify which input or output device is an output device (Mailbox) with an error code 1B. A hardware malfunction occurred in the system. Notice that the error format only identifies the C-link device number and the device type; Figure 241. Recommended actions are...messages with their corresponding event log messages and meanings. This is an external memory error. Note Print a configuration page to properly identify the input or output device configured. see the error message tables later in the first C-link device configured. Control panel message Event...
... it does not identify which input or output device is an output device (Mailbox) with an error code 1B. A hardware malfunction occurred in the system. Notice that the error format only identifies the C-link device number and the device type; Figure 241. Recommended actions are...messages with their corresponding event log messages and meanings. This is an external memory error. Note Print a configuration page to properly identify the input or output device configured. see the error message tables later in the first C-link device configured. Control panel message Event...
Service Manual
Page 614
... (2,000-sheet input unit) 200 main relay PCA 293 maintenance black toner cartridge 100 color toner cartridges 101 consumables 98 imaging drum 99 strategy 222 user-replaceable parts 224 maintenance ...404 manuals, ordering 62 manufacturing codes for printing 37 configuring default size 89 configuring destinations 86 configuring sizes 104 configuring types 103, 104 duplexer specifications 35 error feeding from tray 1 382 ...509 LocalTalk accessories 512 networks 76 parts list 513 port 76 lock detection for laser/scanner motor 170 logs error 469 event 83, 94, 407, 419 fault 95 low toner 410 lower ...
... (2,000-sheet input unit) 200 main relay PCA 293 maintenance black toner cartridge 100 color toner cartridges 101 consumables 98 imaging drum 99 strategy 222 user-replaceable parts 224 maintenance ...404 manuals, ordering 62 manufacturing codes for printing 37 configuring default size 89 configuring destinations 86 configuring sizes 104 configuring types 103, 104 duplexer specifications 35 error feeding from tray 1 382 ...509 LocalTalk accessories 512 networks 76 parts list 513 port 76 lock detection for laser/scanner motor 170 logs error 469 event 83, 94, 407, 419 fault 95 low toner 410 lower ...
Service Manual
Page 623
...399 cartridges parts lists 513 cleaning from catch tray 116 cleaning from fabric 100 color carousel error 377 color level detection 157 fusing process 153 lever unlocked 403 low 410 low and out messages 88 manufacturing codes 456 out 410 product information sheet 57 residual 148, 150, 152 safety 57...level 155 toner bubbles print defect 453 Toner Cartridge MSDS 57 EN toner cartridges cover switch 187 installing black 100 installing color 101 location 118 manufacturing codes 456 recycling 70 refilling 69 replace frequency 119 warranty 69 toner gauge 110 toner lock sensor 251 tools required for ...
...399 cartridges parts lists 513 cleaning from catch tray 116 cleaning from fabric 100 color carousel error 377 color level detection 157 fusing process 153 lever unlocked 403 low 410 low and out messages 88 manufacturing codes 456 out 410 product information sheet 57 residual 148, 150, 152 safety 57...level 155 toner bubbles print defect 453 Toner Cartridge MSDS 57 EN toner cartridges cover switch 187 installing black 100 installing color 101 location 118 manufacturing codes 456 recycling 70 refilling 69 replace frequency 119 warranty 69 toner gauge 110 toner lock sensor 251 tools required for ...