HP LaserJet 8150 Series Printer - User Guide
Page 517
... 346 paper specifications 370 parts 326 problem solving 377 settings 362 status bar 348 temporary error 378 troubleshooting 345 HP Fast InfraRed Connect about 179 problem solving 302 HP LaserJet Resource Manager 86 HP support services 3 517 HP TonerGauge 193 HP Web JetAdmin 83 humidity, operating environment 419 I I/O buffering 478 I/O menu 457 information menu 424 ..., NT 4.0, and Windows 2000 72 J jam recovery 453 JetDirect EIO 310 JetSend, installing 78 job accounting 369 Job Retention 166 L labels, specifications 403 laser statement for Finland 512 LaserJet Resource Manager 86 LED functions
... 346 paper specifications 370 parts 326 problem solving 377 settings 362 status bar 348 temporary error 378 troubleshooting 345 HP Fast InfraRed Connect about 179 problem solving 302 HP LaserJet Resource Manager 86 HP support services 3 517 HP TonerGauge 193 HP Web JetAdmin 83 humidity, operating environment 419 I I/O buffering 478 I/O menu 457 information menu 424 ..., NT 4.0, and Windows 2000 72 J jam recovery 453 JetDirect EIO 310 JetSend, installing 78 job accounting 369 Job Retention 166 L labels, specifications 403 laser statement for Finland 512 LaserJet Resource Manager 86 LED functions
Service Manual
Page 17
...Controller PCA 221 Stapler Motors, Sensors, and Switches 227 Printer Timing 232 Parallel Cable Pin Assignments 234 Hardware Table 262 Hardware Table 487 Paper Curl 581 Power On Defects or Blank Display 582 Fans 584 HP LaserJet 8150 Series Event Log Page 2 587 Engine Error Messages ... Stapler Error Messages 628 Duplexer Error Messages 631 Paper Handling Controller Error Messages 632 General Paper Path Troubleshooting Questions 633 Key to Figure 7-16 640 Printer Devices Troubleshooting 648 Image Quality 649 Blank (White) Page 651 Black Pages 651 Fading Print 652 Dropout 654 ...
...Controller PCA 221 Stapler Motors, Sensors, and Switches 227 Printer Timing 232 Parallel Cable Pin Assignments 234 Hardware Table 262 Hardware Table 487 Paper Curl 581 Power On Defects or Blank Display 582 Fans 584 HP LaserJet 8150 Series Event Log Page 2 587 Engine Error Messages ... Stapler Error Messages 628 Duplexer Error Messages 631 Paper Handling Controller Error Messages 632 General Paper Path Troubleshooting Questions 633 Key to Figure 7-16 640 Printer Devices Troubleshooting 648 Image Quality 649 Blank (White) Page 651 Black Pages 651 Fading Print 652 Dropout 654 ...
Service Manual
Page 27
... Troubleshooting Process (2 of 2 569 Figure 7-7 Communications Link (C-link) Cables, Supported Daisy Chain Connections 571 Figure 7-8 Sample JetDirect Configuration Page 574 Figure 7-9 Fan Location and Airflow 584 Figure 7-10 Engine Test Button 585 Figure 7-11 Sample Event Log, page one 588 Figure 7-12 HP LaserJet ...7-23 8-bin Mailbox LEDs Description 682 Figure 7-24 8-bin Mailbox Power Supply Test Mode Switch 683 Figure 7-25 Printer Sensors and Switches 691 Figure 7-26 Printer Motor, Clutches, and Solenoids 692 Figure 7-27 DC Controller Inputs and Outputs (1 of 5 693 Figure 7-28 DC...
... Troubleshooting Process (2 of 2 569 Figure 7-7 Communications Link (C-link) Cables, Supported Daisy Chain Connections 571 Figure 7-8 Sample JetDirect Configuration Page 574 Figure 7-9 Fan Location and Airflow 584 Figure 7-10 Engine Test Button 585 Figure 7-11 Sample Event Log, page one 588 Figure 7-12 HP LaserJet ...7-23 8-bin Mailbox LEDs Description 682 Figure 7-24 8-bin Mailbox Power Supply Test Mode Switch 683 Figure 7-25 Printer Sensors and Switches 691 Figure 7-26 Printer Motor, Clutches, and Solenoids 692 Figure 7-27 DC Controller Inputs and Outputs (1 of 5 693 Figure 7-28 DC...
Service Manual
Page 588
... Print System Note Note Preliminary Operating Checks Prior to troubleshooting a specific printer problem, you should ensure that: The printer is being maintained on a regular basis as described in Chapter 4. The customer is using acceptable paper as specified in the HP LaserJet Printer Family Print Media Guide. The printer is positioned on a solid, level surface. The line voltage...
... Print System Note Note Preliminary Operating Checks Prior to troubleshooting a specific printer problem, you should ensure that: The printer is being maintained on a regular basis as described in Chapter 4. The customer is using acceptable paper as specified in the HP LaserJet Printer Family Print Media Guide. The printer is positioned on a solid, level surface. The line voltage...
Service Manual
Page 597
...See page 636. If the paper path test fails, troubleshoot the error message. Select the Print Quality Tab from each...select a specific tray. 2 Press + until you must determine if it may find the most current printer driver is set in the Control Panel. 5 Make sure that the Fusing Levers are loaded in ...printer. 3 Try new media. You may be done from incorrect tray when selecting different media for Tray 1, set the paper type for the first page of the job. Note Poor Fusing 1 Make sure that the AC power does not fluctuate out of range during the print cycle. See the HP LaserJet...
...See page 636. If the paper path test fails, troubleshoot the error message. Select the Print Quality Tab from each...select a specific tray. 2 Press + until you must determine if it may find the most current printer driver is set in the Control Panel. 5 Make sure that the Fusing Levers are loaded in ...printer. 3 Try new media. You may be done from incorrect tray when selecting different media for Tray 1, set the paper type for the first page of the job. Note Poor Fusing 1 Make sure that the AC power does not fluctuate out of range during the print cycle. See the HP LaserJet...
Service Manual
Page 604
...-90907Display 587 Step 2. For information about errors displayed, access the Event Log. If the display is the most recent event logged). The HP LaserJet 8150 series Event Log contains two pages. The next column is the page count at the time of the error, and the last column... PostScript) column or the Jam Cause at the left column is the error sequence number, with the printer's serial number directly to diagnose and troubleshoot printer errors and intermittent failures. The HP LaserJet 8100 series Event Log consists of one of the page count. Event Log Pages Use the Event Log...
...-90907Display 587 Step 2. For information about errors displayed, access the Event Log. If the display is the most recent event logged). The HP LaserJet 8150 series Event Log contains two pages. The next column is the page count at the time of the error, and the last column... PostScript) column or the Jam Cause at the left column is the error sequence number, with the printer's serial number directly to diagnose and troubleshoot printer errors and intermittent failures. The HP LaserJet 8100 series Event Log consists of one of the page count. Event Log Pages Use the Event Log...
Service Manual
Page 605
...Edge-to the last five kits). Pages printed per preventive maintenance kit (up to the troubleshooting information contained in page two: Table 7-4. Fuser mode setting at the time this page is printed. See "Printer Message Tables" on page 589 for more information about correcting Event Log messages in the... used. Toner density setting at the time this page is printed. See figure 7-12 on page 595 for a sample page two of the HP LaserJet 8150 series Event Log. Number of images printed in High 3. Use the following table as a key to the last 20 cartridges). Number of...
...Edge-to the last five kits). Pages printed per preventive maintenance kit (up to the troubleshooting information contained in page two: Table 7-4. Fuser mode setting at the time this page is printed. See "Printer Message Tables" on page 589 for more information about correcting Event Log messages in the... used. Toner density setting at the time this page is printed. See figure 7-12 on page 595 for a sample page two of the HP LaserJet 8150 series Event Log. Number of images printed in High 3. Use the following table as a key to the last 20 cartridges). Number of...
Service Manual
Page 651
See the HP LaserJet Printer Family Print specific type of paper physically damaged or torn? Media Guide. Are any sheets of media? Paper Path Troubleshooting Paper jams occur in the printer when paper either does not reach or clear a photosensor along the printer's paper path in the printer's paper path stop when a ...and topics you should explore prior to paper jams (e.g. Print or display the Event Log to troubleshooting: Table 7-14. Do jams only occur when Use "Paper Path Test" on the printer's Control Panel. paper is the frequency of time. See "Paper Path Test" on page 592...
See the HP LaserJet Printer Family Print specific type of paper physically damaged or torn? Media Guide. Are any sheets of media? Paper Path Troubleshooting Paper jams occur in the printer when paper either does not reach or clear a photosensor along the printer's paper path in the printer's paper path stop when a ...and topics you should explore prior to paper jams (e.g. Print or display the Event Log to troubleshooting: Table 7-14. Do jams only occur when Use "Paper Path Test" on the printer's Control Panel. paper is the frequency of time. See "Paper Path Test" on page 592...
Service Manual
Page 652
... in Trays 2, 3, 4, and 5. The print media does not meet the specifications listed in the HP LaserJet Printer Family Print Media Guide. The media is NOT over the maximum fill marks in poor condition. The printer needs cleaning. General Paper Path Troubleshooting Questions (continued) Problem Action Is the customer loading the Observe the customer loading the...
... in Trays 2, 3, 4, and 5. The print media does not meet the specifications listed in the HP LaserJet Printer Family Print Media Guide. The media is NOT over the maximum fill marks in poor condition. The printer needs cleaning. General Paper Path Troubleshooting Questions (continued) Problem Action Is the customer loading the Observe the customer loading the...
Service Manual
Page 656
... not overloaded with paper. If you in isolating where the errors are occurring. C4265-90907Paper Path Troubleshooting 639 If it is outside of the recommended specifications, problems may occur. (See the HP LaserJet Printer Family Print Media Guide.) 5 The printer may be removed or you may run into repeated jams. If the jam persists, try...
... not overloaded with paper. If you in isolating where the errors are occurring. C4265-90907Paper Path Troubleshooting 639 If it is outside of the recommended specifications, problems may occur. (See the HP LaserJet Printer Family Print Media Guide.) 5 The printer may be removed or you may run into repeated jams. If the jam persists, try...
Service Manual
Page 667
... replace the transfer roller. 650 Chapter 7 TroubleshootingC4265-90907 For more information about HP's paper specification standards, see "Paper Capacities and Sizes" on page 651? 7. Quality Tables" on page 50 and the HP LaserJet Family Paper Specification Guide. 6. Step 6. The print sample will also help ...sample before you have a print sample? on the drum or transfer roller? Obtain a print sample from the printer. Do you begin troubleshooting their printer. Perform the cleaning procedure described in figure 7-21 on page 651. Is the problem on the page? 3.
... replace the transfer roller. 650 Chapter 7 TroubleshootingC4265-90907 For more information about HP's paper specification standards, see "Paper Capacities and Sizes" on page 651? 7. Quality Tables" on page 50 and the HP LaserJet Family Paper Specification Guide. 6. Step 6. The print sample will also help ...sample before you have a print sample? on the drum or transfer roller? Obtain a print sample from the printer. Do you begin troubleshooting their printer. Perform the cleaning procedure described in figure 7-21 on page 651. Is the problem on the page? 3.
Service Manual
Page 737
... Connect EIO and Digital Copier Pages. 718 Chapter 7 Troubleshooting C4265-90907 The Copy Processor likely cannot make the connection to check that the Copy Module Firmware is an HP LaserJet 8150MFP. Copy module firmware failed to download. Check connections. Reseat cards. Print a directory of the printer's hard disk drive to check that the Copy...
... Connect EIO and Digital Copier Pages. 718 Chapter 7 Troubleshooting C4265-90907 The Copy Processor likely cannot make the connection to check that the Copy Module Firmware is an HP LaserJet 8150MFP. Copy module firmware failed to download. Check connections. Reseat cards. Print a directory of the printer's hard disk drive to check that the Copy...
Service Manual
Page 741
Copy Connect EIO Good if: shows up on the Front Panel of the printer. the printer configuration page identifies an HP LaserJet 8150MFP. copy module firmware is passed. Home Position Sensor Bad if: the Carrier Unit bumps into the side of each sensor passes.... Lamps light during the offline test. a simple page is time to ground and the lamp lights. lights during an offline test. 722 Chapter 7 Troubleshooting C4265-90907 Copy Module Firmware Good if: the disk directory matches the standard (file names and sizes). Loading Program 1 is visible on the configuration pages...
Copy Connect EIO Good if: shows up on the Front Panel of the printer. the printer configuration page identifies an HP LaserJet 8150MFP. copy module firmware is passed. Home Position Sensor Bad if: the Carrier Unit bumps into the side of each sensor passes.... Lamps light during the offline test. a simple page is time to ground and the lamp lights. lights during an offline test. 722 Chapter 7 Troubleshooting C4265-90907 Copy Module Firmware Good if: the disk directory matches the standard (file names and sizes). Loading Program 1 is visible on the configuration pages...
Service Manual
Page 832
...HP JetSend IP addresses 154 HP LaserJet 8100 User Guide 45 HP LaserJet 8100/8150 Service Manual 46 HP LaserJet 8150 Getting Started Guide 46 HP LaserJet 8150, 8150N, 8150DN, 8150HN, and 8150MFP Printers User Guide 45 HP LaserJet Printer Family Paper Specification Guide 45 HP reseller sales and service support 65 HP... PCA and cover (HP Digital Copy 320) 555 I I/O menu 119 troubleshooting 571 identification 37 idler...printer 26 status 153 verifying installation 641 laser safety 73 statement for Finland 75 laser/scanner drive 187 fan 284 motors 188 removing and replacing 304 latch cap, ADF (HP...
...HP JetSend IP addresses 154 HP LaserJet 8100 User Guide 45 HP LaserJet 8100/8150 Service Manual 46 HP LaserJet 8150 Getting Started Guide 46 HP LaserJet 8150, 8150N, 8150DN, 8150HN, and 8150MFP Printers User Guide 45 HP LaserJet Printer Family Paper Specification Guide 45 HP reseller sales and service support 65 HP... PCA and cover (HP Digital Copy 320) 555 I I/O menu 119 troubleshooting 571 identification 37 idler...printer 26 status 153 verifying installation 641 laser safety 73 statement for Finland 75 laser/scanner drive 187 fan 284 motors 188 removing and replacing 304 latch cap, ADF (HP...