HP P2015 Support Question
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Question posted by rvisMulei on November 20th, 2013
How Can I Troubleshoot Hp Laserjet P2015 To Factory Defaults
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Related HP P2015 Manual Pages
HP LaserJet Printer Family - Print Media Specification Guide - Page 7
... the glossary in this guide, the information pertains to HP Monochrome LaserJet printers, HP color LaserJet printers, and HP LaserJet MFPs unless otherwise noted. For specific information about print-media specifications. This manual provides guidelines for selecting and using print media to help troubleshoot HP LaserJet printer problems that might encounter some terms that is being scanned...
HP LaserJet P2015 - Software Technical Reference - Page 11
...233 Network Configuration page 234 Password page 234
6 Engineering Details Introduction ...237 Troubleshooting ...238 Basic troubleshooting checklist 238 Troubleshooting tools ...238 File to E-mail utility 239 AccessDeniedUtility.exe 239 FixErr1714 utility 240 Known Issues for the HP LaserJet P2015 printer 240 Uninstall ...241 Uninstall methods ...241 Uninstall component list 241 Uninstall...
HP LaserJet P2015 - Software Technical Reference - Page 13
... options and settings 54 Print Task Quick Set default values for the HP LaserJet P2015 printer 151 PCL 6 custom media sizes ...156 Font Attribute settings for new and preset watermarks 172 Page orientation ...178 Driver mopier mode and collation settings 192 Adding a printer in Macintosh operating systems 204 Troubleshooting checklist ...238 Supported media attributes ...245 Tray 1 and...
HP LaserJet P2015 - Software Technical Reference - Page 15
...folder ...37 Figure 2-15 Animated Demonstrations screen 38 Figure 2-16 HP LaserJet P2015 Series User Guide 39 Figure 2-17 Device Information screen ...40 ... 2 35 Figure 2-13 Troubleshooting sub-folder ...36 Figure 2-14 How do I...? Device Configuration page 67 Figure 2-39 HP EWS - Supplies Status page 66 Figure 2-38 HP EWS - sample error dialog 62 Figure 2-36 HP EWS - CLOSE DOOR System...
HP LaserJet P2015 - Software Technical Reference - Page 17
...HP Registration screen ...137 Figure 4-1 A typical constraint message ...143 Figure 4-2 The default... Printer dialog boxIdentify Printer 127...HP Font Installer dialog box ...187 Figure 4-22 About tab ...194 Figure 5-1 hp LaserJet P2015 CD-ROM icon 204 Figure 5-2 hp LaserJet Software screen ...205 Figure 5-3 HP LaserJet v.5.7 icon ...205 Figure 5-4 Authenticate dialog ...205 Figure 5-5 HP LaserJet...
HP LaserJet P2015 - Software Technical Reference - Page 19
... description
This chapter contains basic information about and troubleshooting tips for the printing-system software for Customer Care Center (CCC) agents, support engineers, system administrators, Management Information Systems (MIS) personnel, and end users, as a quick-reference tool for the HP LaserJet P2015 printers.
Purpose and scope
1 Purpose and scope
Introduction
This...
HP LaserJet P2015 - Software Technical Reference - Page 20
...Troubleshooting information
● File to E-mail utility ● Media attributes
● Remote firmware update ● HP LaserJet P2015 printing system Readme file
For information about the HP LaserJet P2015... 5, Macintosh
This chapter provides instructions for installing and uninstalling the HP LaserJet P2015 printer in this STR. The following information is also provided. An index...
HP LaserJet P2015 - Software Technical Reference - Page 22
... these products is installed by your HP products in order to manage the HP LaserJet P2015 printer.
To install the HP PCL 5e Unidriver, use the Add Printer wizard.
● The HP PCL 5e Unidriver. The software CD uses a version of the product.
● Change the print settings for the product.
● Find troubleshooting information and instructions for available...
HP LaserJet P2015 - Software Technical Reference - Page 40
... their HP LaserJet P2015 printer. The HP ToolboxFX provides the following capabilities: ● Provides a view of the current status of the product ● Provides a view of the current status of the product consumables ● Provides Device Alert functionality, notifying the end user when particular events or conditions
occur at the device. ● Provides access to troubleshooting...
HP LaserJet P2015 - Software Technical Reference - Page 54
... content.
This content contains hyperlinks, and Next and Previous buttons that can be used to the Troubleshooting chapter of the content in the Help folder is static HTML content, except for the animated demonstrations. ● Animated Demonstrations ● User Guide
All of the HP LaserJet P2015 Series User Guide.
36 Chapter 2 Software description
ENWW
HP LaserJet P2015 - Software Technical Reference - Page 59
Figure 2-18 Paper Handling screen
Software description
ENWW
HP ToolboxFX 41 Paper Handling
Use the Paper Handling screen to change the paper-handling defaults for the HP LaserJet P2015 printer.
HP LaserJet P2015 - Software Technical Reference - Page 60
Figure 2-20 PCL5e screen
42 Chapter 2 Software description
ENWW Figure 2-19 Printing screen
PCL5e Use the PCL5e screen to change the PCL defaults for the HP LaserJet P2015 printer. Printing Use the Printing screen to change the printing defaults for the HP LaserJet P2015 printer.
HP LaserJet P2015 - Software Technical Reference - Page 61
ENWW
HP ToolboxFX 43 Software description
NOTE: Click Apply to make the changes take effect. PostScript
Use the PostScript screen to make the changes take effect.
Figure 2-21 PostScript screen
NOTE: Click Apply to change the PostScript defaults for the HP LaserJet P2015 printer.
HP LaserJet P2015 - Software Technical Reference - Page 62
Figure 2-22 Print Quality screen
44 Chapter 2 Software description
ENWW Print Quality Use the Print Quality screen to change the print-quality defaults for the HP LaserJet P2015 printer.
HP LaserJet P2015 - Software Technical Reference - Page 63
... print modes
Extended print modes
Sensor correlation prefix
Default paper types
Normal Mode
None
PlainFull
Plain, Color, Preprinted,
ENWW
HP ToolboxFX 45 The following table shows the paper types that the HP LaserJet P2015 printer supports and the default fuser mode for each type.
NOTE: Not all of the printer.
The product speed and fuser temperature are adjusted...
HP LaserJet P2015 - Software Technical Reference - Page 64
...None None None None
Sensor correlation prefix
PlainHalf PlainHalf PlainFull Glossy Glossy PlainHalf
Default paper types Prepunched, Recycled, Letterhead Heavy, Bond Cardstock Light Heavy Glossy...keyboard, and then click the printer name in the Devices pane of the HP ToolboxFX. To gain access to control the extended print modes for the HP LaserJet P2015 printer. The following screen appears:
...
HP LaserJet P2015 - Software Technical Reference - Page 65
...humidity. NOTE: Click Apply to make the changes take effect. ENWW
HP ToolboxFX 47 This causes asymmetric drying of the print modes to the original factory defaults. The following controls are insufficient. Decreasing the heating of paper resistivity ...description
Clicking Restore Modes and then clicking Apply causes the HP LaserJet P2015 printer to set all the cases.
◦ Humid paper.
HP LaserJet P2015 - Software Technical Reference - Page 67
...applied to all media printed depending on glossy paper.
● Extra Cleaning.
Figure 2-25 System Setup screen
ENWW
HP ToolboxFX 49 The On setting selects optimized EP process parameters for decreasing developer mottle.
The On setting selects optimized ...development (half-speed). System Setup
Use the System Setup screen to change the system defaults for the HP LaserJet P2015 printer.
HP LaserJet P2015 - Software Technical Reference - Page 68
... make the changes take effect.
NOTE: Click Apply to start the cleaning mode procedure on the HP LaserJet P2015 printer. Figure 2-26 Service screen
50 Chapter 2 Software description
ENWW The following Jam recovery settings are available: ● Auto (default) ● On ● Off The following Fast first page out settings are available: ● On ●...
HP LaserJet P2015 - Software Technical Reference - Page 229
..., then restart the setup process. For more troubleshooting information, see Troubleshooting the printer setup on and connected to the network and the Print Using field is automatically populated with the correct PPD for the network connection. ENWW
Macintosh install and uninstall instructions 211
Macintosh
5. If the HP LaserJet P2015 Series PPD does not appear in the...
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