User's Manual
Page 4
... Clean the transparent materials adapter (TMA 17 Clean and maintain the automatic document feeder (ADF 17 Order maintenance and scanner supplies 18 5 Troubleshooting 19 Scanner installation or setup problems 19 Scanner initialization or hardware problems 20 6 Product support 23 Accessibility Web site 23 HP Scanjet Web site 23 Support process 23 7 Regulatory information and product specifications 28...
... Clean the transparent materials adapter (TMA 17 Clean and maintain the automatic document feeder (ADF 17 Order maintenance and scanner supplies 18 5 Troubleshooting 19 Scanner installation or setup problems 19 Scanner initialization or hardware problems 20 6 Product support 23 Accessibility Web site 23 HP Scanjet Web site 23 Support process 23 7 Regulatory information and product specifications 28...
User's Manual
Page 19
Open the folder by clicking the plus sign (+) and then click Troubleshooting, where you will find the Transparent materials adapter (TMA) problems section. 16 HP Scanjet 7600 series scanner Click Director Help and in HP Director. Chapter 3 Find troubleshooting information For more information about resolving issues related to the TMA, and scanning slides or negatives, go to the onscreen Help in the Contents tab, click the HP Scanjet 7600 series scanner heading.
Open the folder by clicking the plus sign (+) and then click Troubleshooting, where you will find the Transparent materials adapter (TMA) problems section. 16 HP Scanjet 7600 series scanner Click Director Help and in HP Director. Chapter 3 Find troubleshooting information For more information about resolving issues related to the TMA, and scanning slides or negatives, go to the onscreen Help in the Contents tab, click the HP Scanjet 7600 series scanner heading.
User's Manual
Page 22
...the power cable from the scanner and turn off the computer. This removes the HP Image Zone software. 5 Reinstall using the HP Image Zone software CD that came with the scanner, the automatic document feeder (ADF), and the transparent materials adapter (TMA). Choose the HP Image Zone software to a...cable is securely connected between the scanner and a live electrical outlet or surge protector. ● If the power cable is called Add or Remove Programs. 3 Click the HP Scanjet 7650 entry, and then click Remove. This removes the HP Scanning software. 4 Click the HP Image Zone entry, and then...
...the power cable from the scanner and turn off the computer. This removes the HP Image Zone software. 5 Reinstall using the HP Image Zone software CD that came with the scanner, the automatic document feeder (ADF), and the transparent materials adapter (TMA). Choose the HP Image Zone software to a...cable is securely connected between the scanner and a live electrical outlet or surge protector. ● If the power cable is called Add or Remove Programs. 3 Click the HP Scanjet 7650 entry, and then click Remove. This removes the HP Scanning software. 4 Click the HP Image Zone entry, and then...
User's Manual
Page 23
... feel slightly loose. For additional USB troubleshooting information, see www.hp.com/support, select your computer. Test the scanner hardware If you receive an error message similar to "Scanner initialization failed" or "Scanner not found" when trying to use the scanner, use the following procedure: 1 Disconnect... the USB cable and power cable from the scanner. 2 Reconnect the USB cable and power cable to the scanner. 20 HP Scanjet 7600 series scanner Check that the USB cable is securely connected between the scanner and the computer. ● Make sure that the USB ...
... feel slightly loose. For additional USB troubleshooting information, see www.hp.com/support, select your computer. Test the scanner hardware If you receive an error message similar to "Scanner initialization failed" or "Scanner not found" when trying to use the scanner, use the following procedure: 1 Disconnect... the USB cable and power cable from the scanner. 2 Reconnect the USB cable and power cable to the scanner. 20 HP Scanjet 7600 series scanner Check that the USB cable is securely connected between the scanner and the computer. ● Make sure that the USB ...
User's Manual
Page 25
The Help system provides information about the HP Scanjet 7600 series scanner hardware as well as information about the HP Image Zone and HP Scanning software itself. 22 HP Scanjet 7600 series scanner To gain access to the Help, open HP Director, click Help, and then click HP Scanjet 7600 series scanner Help. Chapter 5 Additional troubleshooting information To solve other problems with the scanner, see the onscreen Help.
The Help system provides information about the HP Scanjet 7600 series scanner hardware as well as information about the HP Image Zone and HP Scanning software itself. 22 HP Scanjet 7600 series scanner To gain access to the Help, open HP Director, click Help, and then click HP Scanjet 7600 series scanner Help. Chapter 5 Additional troubleshooting information To solve other problems with the scanner, see the onscreen Help.
User's Manual
Page 26
...that Web site. 4 Contact your local HP dealer. If your scanner has a hardware failure, take it to check the details and conditions of information: ● Learn tips for scanning more effectively and creatively. ● Gain access to HP Scanjet driver updates and software. ● ...you cannot solve the problem by visiting www.hp.com/hpinfo/community/ accessibility/prodserv/. You will quote a service charge. 5 Contact the HP Product Support Center for the software and scanner, including the Troubleshooting section. 2 Go to www.hp.com/support. Service is available in the...
...that Web site. 4 Contact your local HP dealer. If your scanner has a hardware failure, take it to check the details and conditions of information: ● Learn tips for scanning more effectively and creatively. ● Gain access to HP Scanjet driver updates and software. ● ...you cannot solve the problem by visiting www.hp.com/hpinfo/community/ accessibility/prodserv/. You will quote a service charge. 5 Contact the HP Product Support Center for the software and scanner, including the Troubleshooting section. 2 Go to www.hp.com/support. Service is available in the...