HP Color LaserJet 5550 series - User Guide
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... using a modem or Internet connection: World Wide Web URL: for the HP Color LaserJet 5550 series printers, updated HP printer software, product and support information, and printer drivers in several languages. For the telephone number for accessories or supplies In...HP Instant Support Professional Edition (ISPE) is a suite of the problem. HP service agreements Call: 1-800-835-4747 (U.S.) or 1-800-268-1221 (Canada). See Using the HP Toolbox. Before calling HP, have performed a complete software installation to view troubleshooting information and online documentation, use the HP...
... using a modem or Internet connection: World Wide Web URL: for the HP Color LaserJet 5550 series printers, updated HP printer software, product and support information, and printer drivers in several languages. For the telephone number for accessories or supplies In...HP Instant Support Professional Edition (ISPE) is a suite of the problem. HP service agreements Call: 1-800-835-4747 (U.S.) or 1-800-268-1221 (Canada). See Using the HP Toolbox. Before calling HP, have performed a complete software installation to view troubleshooting information and online documentation, use the HP...
HP Color LaserJet 5550 series - User Guide
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...Color Using color ...124 Paper selection ...124 HP ImageREt 3600 ...124 Best image printing ...124 Color options ...124 sRGB ...125 Printing in four-colors (CMYK 125 Managing printer color options 126 Print in Grayscale ...126 Automatic or manual color adjustment 126 Matching colors ...128 PANTONE®* color matching 128 Sample book color matching 128 Printing color samples 129 Color emulation of the HP Color LaserJet... 146 8 Problemsolving Basic troubleshooting checklist 151 Factors affecting printer performance 151 Troubleshooting information pages 152 Paper path test page ......
...Color Using color ...124 Paper selection ...124 HP ImageREt 3600 ...124 Best image printing ...124 Color options ...124 sRGB ...125 Printing in four-colors (CMYK 125 Managing printer color options 126 Print in Grayscale ...126 Automatic or manual color adjustment 126 Matching colors ...128 PANTONE®* color matching 128 Sample book color matching 128 Printing color samples 129 Color emulation of the HP Color LaserJet... 146 8 Problemsolving Basic troubleshooting checklist 151 Factors affecting printer performance 151 Troubleshooting information pages 152 Paper path test page ......
HP Color LaserJet 5550 series - User Guide
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Color LaserJet Image Fuser Kit and Image Transfer Kit Limited Warranty Statement 258 HP maintenance agreements 259 On-site service agreements 259 Appendix D Printer specifications Electrical specifications ...262 Acoustic emissions1, 2 ...263 Environmental specifications 264 Appendix E ...266 Energy consumption ...266 Paper use ...266 Plastics ...266 HP LaserJet Printing Supplies 266 HP Printing Supplies Returns and Recycling Program Information 267 Recycled paper ...267 x ENWW Print quality troubleshooting 230 Print quality problems associated with paper 230 Overhead transparency ...
Color LaserJet Image Fuser Kit and Image Transfer Kit Limited Warranty Statement 258 HP maintenance agreements 259 On-site service agreements 259 Appendix D Printer specifications Electrical specifications ...262 Acoustic emissions1, 2 ...263 Environmental specifications 264 Appendix E ...266 Energy consumption ...266 Paper use ...266 Plastics ...266 HP LaserJet Printing Supplies 266 HP Printing Supplies Returns and Recycling Program Information 267 Recycled paper ...267 x ENWW Print quality troubleshooting 230 Print quality problems associated with paper 230 Overhead transparency ...
HP Color LaserJet 5550 series - User Guide
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... accessories and consumables, for installing the printer's accessories and consumables. HP Jetdirect Print Server Administrator's Guide-Instructions to printer information 3 Available on printer options that shipped with the printer. To view a Help file, access the online Help through the printer driver. ENWW Quick access to configure and troubleshoot the HP Jetdirect print server. Accessory and Consumable Installation Guides...
... accessories and consumables, for installing the printer's accessories and consumables. HP Jetdirect Print Server Administrator's Guide-Instructions to printer information 3 Available on printer options that shipped with the printer. To view a Help file, access the online Help through the printer driver. ENWW Quick access to configure and troubleshoot the HP Jetdirect print server. Accessory and Consumable Installation Guides...
HP Color LaserJet 5550 series - User Guide
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Available at http://www.hp.com/support/clj5550. HTML (Online) User Guide-Detailed information on using and troubleshooting the printer. Once connected, select Manuals. 4 Chapter 1 Printer basics ENWW
Available at http://www.hp.com/support/clj5550. HTML (Online) User Guide-Detailed information on using and troubleshooting the printer. Once connected, select Manuals. 4 Chapter 1 Printer basics ENWW
HP Color LaserJet 5550 series - User Guide
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... alerts, configure printer settings, view documentation and troubleshooting information, and print internal printer information pages. ● HP PCL 6. ● HP PCL 5c. ● PostScript 3 emulation. ● Automatic language switching. ● Direct PDF support. ● XHTML support. ● Job storage. For more information, see Supported paper weights and sizes. ● HP Color LaserJet 5550, HP Color LaserJet 5550n, and HP Color LaserJet 5550dn models contain...
... alerts, configure printer settings, view documentation and troubleshooting information, and print internal printer information pages. ● HP PCL 6. ● HP PCL 5c. ● PostScript 3 emulation. ● Automatic language switching. ● Direct PDF support. ● XHTML support. ● Job storage. For more information, see Supported paper weights and sizes. ● HP Color LaserJet 5550, HP Color LaserJet 5550n, and HP Color LaserJet 5550dn models contain...
HP Color LaserJet 5550 series - User Guide
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...using the HP Toolbox. ENWW Printer software 25 Other components and utilities Several software applications are summarized below. These programs are available for Windows and Macintosh OS users, as well as for the following tasks: ● check the printer status ● view troubleshooting information ...● view online documentation ● print internal printer pages ● receive pop-up status messages ● access the embedded Web server You ...
...using the HP Toolbox. ENWW Printer software 25 Other components and utilities Several software applications are summarized below. These programs are available for Windows and Macintosh OS users, as well as for the following tasks: ● check the printer status ● view troubleshooting information ...● view online documentation ● print internal printer pages ● receive pop-up status messages ● access the embedded Web server You ...
HP Color LaserJet 5550 series - User Guide
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.... This item performs a test on the control panel display, starting with the most recent. This item is the source of the printer's sensors to determine whether the paper path sensors are working correctly and displays the status of the trays. Diagnostics menu The diagnostics menu... that can help you to remove a print cartridge to help troubleshoot any print quality problems. This item allows you identify and solve problems with the printer. Menu item PRINT EVENT LOG SHOW EVENT LOG PQ TROUBLESHOOTING DISABLE CARTRIDGE CHECK PAPER PATH TEST PAPER PATH SENSORS MANUAL SENSOR ...
.... This item performs a test on the control panel display, starting with the most recent. This item is the source of the printer's sensors to determine whether the paper path sensors are working correctly and displays the status of the trays. Diagnostics menu The diagnostics menu... that can help you to remove a print cartridge to help troubleshoot any print quality problems. This item allows you identify and solve problems with the printer. Menu item PRINT EVENT LOG SHOW EVENT LOG PQ TROUBLESHOOTING DISABLE CARTRIDGE CHECK PAPER PATH TEST PAPER PATH SENSORS MANUAL SENSOR ...
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... configured through an EIO network card, configure that card through the control panel, the printer installation software, or with three enhanced input/output (EIO) slots. NetWare networks When using Novell NetWare products with remote printer management and troubleshooting through HP Web Jetadmin software. Configure the card either through the control panel Configure device menu...
... configured through an EIO network card, configure that card through the control panel, the printer installation software, or with three enhanced input/output (EIO) slots. NetWare networks When using Novell NetWare products with remote printer management and troubleshooting through HP Web Jetadmin software. Configure the card either through the control panel Configure device menu...
HP Color LaserJet 5550 series - User Guide
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...supplies status page ● usage page ● demo page ● print RGB and CMYK samples ● file directory (available only on printers with hard drives) ● PCL or PS font list ● event log Menu map To see Menu hierarchy. You might want to ...control panel, print a control panel menu map. 1. The procedures for reference. Configuration page Use the configuration page to view current printer settings, to help troubleshoot printer problems, or to select INFORMATION. 4. Press to verify installation of the menu map varies, depending on the display until it is...
...supplies status page ● usage page ● demo page ● print RGB and CMYK samples ● file directory (available only on printers with hard drives) ● PCL or PS font list ● event log Menu map To see Menu hierarchy. You might want to ...control panel, print a control panel menu map. 1. The procedures for reference. Configuration page Use the configuration page to view current printer settings, to help troubleshoot printer problems, or to select INFORMATION. 4. Press to verify installation of the menu map varies, depending on the display until it is...
HP Color LaserJet 5550 series - User Guide
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...9679; Check the printer status. ● Configure the printer settings (access device Web page settings). ● View troubleshooting information. ● View online documentation. ● Print internal printer information pages. ● Receive pop-up status messages. If the printer is automatically installed as...HP Toolbox On the Start menu, select Programs, select HP Color LaserJet 5550, and then select HP LaserJet toolbox. The HP Toolbox software is connected to it quickly in the future. However, if you click a link in a Web browser. You can view the HP Toolbox when the printer...
...9679; Check the printer status. ● Configure the printer settings (access device Web page settings). ● View troubleshooting information. ● View online documentation. ● Print internal printer information pages. ● Receive pop-up status messages. If the printer is automatically installed as...HP Toolbox On the Start menu, select Programs, select HP Color LaserJet 5550, and then select HP LaserJet toolbox. The HP Toolbox software is connected to it quickly in the future. However, if you click a link in a Web browser. You can view the HP Toolbox when the printer...
HP Color LaserJet 5550 series - User Guide
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... information. Troubleshooting tab The Troubleshooting tab provides links to various printer troubleshooting information, such as how to clear a paper jam, how to resolve print quality problems, how to resolve other information pages that are available for the following information: ● Product registration ● Product support ● Ordering supplies ● HP Instant Support™ You must...
... information. Troubleshooting tab The Troubleshooting tab provides links to various printer troubleshooting information, such as how to clear a paper jam, how to resolve print quality problems, how to resolve other information pages that are available for the following information: ● Product registration ● Product support ● Ordering supplies ● HP Instant Support™ You must...
HP Color LaserJet 5550 series - User Guide
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...the tray. ● Envelopes jam or will not feed in the printer ● Output is curled or wrinkled ● Printer will not feed ● Transparencies are covered: ● Basic troubleshooting checklist ● Troubleshooting information pages ● Control panel message types ● Control panel ...● Unable to select the printer from the computer ● Printer control panel problems ● Control panel settings work incorrectly ● Unable to select Tray 3, 4, or 5 ● Color printing problems ● Printing black instead of color 149 The following topics are not...
...the tray. ● Envelopes jam or will not feed in the printer ● Output is curled or wrinkled ● Printer will not feed ● Transparencies are covered: ● Basic troubleshooting checklist ● Troubleshooting information pages ● Control panel message types ● Control panel ...● Unable to select the printer from the computer ● Printer control panel problems ● Control panel settings work incorrectly ● Unable to select Tray 3, 4, or 5 ● Color printing problems ● Printing black instead of color 149 The following topics are not...
HP Color LaserJet 5550 series - User Guide
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● Incorrect shade ● Missing color ● Inconsistent colors after installing a print cartridge ● Printed colors do not match screen colors ● Incorrect printer output ● Incorrect fonts are printed ● Unable to print all characters in a symbol set ● ... change system selections through software ● Unable to select a font from the software ● Unable to select colors from the software ● Printer driver does not recognize Tray 3, 4, or 5 in the duplex printing accessory ● Print quality troubleshooting 150 Chapter 8 Problemsolving ENWW
● Incorrect shade ● Missing color ● Inconsistent colors after installing a print cartridge ● Printed colors do not match screen colors ● Incorrect printer output ● Incorrect fonts are printed ● Unable to print all characters in a symbol set ● ... change system selections through software ● Unable to select a font from the software ● Unable to select colors from the software ● Printer driver does not recognize Tray 3, 4, or 5 in the duplex printing accessory ● Print quality troubleshooting 150 Chapter 8 Problemsolving ENWW
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... checklist may help identify the cause of the printer, see http://www.hp.com/support/ clj5550. Basic troubleshooting checklist If you are using ● the amount of printer memory installed ● the network operating system and configuration (if applicable) ● printer personality (PCL or PostScript 3 emulation) Adding additional printer memory might resolve memory problems, improve how...
... checklist may help identify the cause of the printer, see http://www.hp.com/support/ clj5550. Basic troubleshooting checklist If you are using ● the amount of printer memory installed ● the network operating system and configuration (if applicable) ● printer personality (PCL or PostScript 3 emulation) Adding additional printer memory might resolve memory problems, improve how...
HP Color LaserJet 5550 series - User Guide
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Troubleshooting information pages From the printer control panel, you want to select DIAGNOSTICS. 4. You can define the paper path you can print pages that can set the registration for a tray so ... select CONFIGURE DEVICE. 4. Press MENU to highlight SOURCE. 9. Press to enter the MENUS. 2. Press to highlight PAPER PATH TEST. 5. Press to highlight CONFIGURE DEVICE. 3. The printer returns to select SET REGISTRATION. Press to the Ready state after printing the paper path test page. Press to highlight DIAGNOSTICS. 3. Press to select SOURCE...
Troubleshooting information pages From the printer control panel, you want to select DIAGNOSTICS. 4. You can define the paper path you can print pages that can set the registration for a tray so ... select CONFIGURE DEVICE. 4. Press MENU to highlight SOURCE. 9. Press to enter the MENUS. 2. Press to highlight PAPER PATH TEST. 5. Press to highlight CONFIGURE DEVICE. 3. The printer returns to select SET REGISTRATION. Press to the Ready state after printing the paper path test page. Press to highlight DIAGNOSTICS. 3. Press to select SOURCE...
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...enter the MENUS. 2. Press MENU to highlight DIAGNOSTICS. 3. ENWW Troubleshooting information pages 153 After selecting the tray, the printer control panel returns to select DIAGNOSTICS. 4. Event log The event log lists the printer events, including printer jams, service errors, and other printer conditions. 1. Press to the SET REGISTRATION menu. 12. The message...select the tray. Press to select PRINT TEST PAGE. 14. Press to the Ready state after printing the event log. The printer returns to select PRINT EVENT LOG. Follow the instructions on the display until the...
...enter the MENUS. 2. Press MENU to highlight DIAGNOSTICS. 3. ENWW Troubleshooting information pages 153 After selecting the tray, the printer control panel returns to select DIAGNOSTICS. 4. Event log The event log lists the printer events, including printer jams, service errors, and other printer conditions. 1. Press to the SET REGISTRATION menu. 12. The message...select the tray. Press to select PRINT TEST PAGE. 14. Press to the Ready state after printing the event log. The printer returns to select PRINT EVENT LOG. Follow the instructions on the display until the...
HP Color LaserJet 5550 series - User Guide
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Stop Test is generating the demo page. Printing... DEMO PAGE The printer is run and time expires. Printing... Printing... MENU MAP The printer is generating the print quality troubleshooting pages. menu map. PQ troubleshooting The printer is generating the printer No action necessary. Follow the instructions on the printed pages. RGB samples page is in the process...
Stop Test is generating the demo page. Printing... DEMO PAGE The printer is run and time expires. Printing... Printing... MENU MAP The printer is generating the print quality troubleshooting pages. menu map. PQ troubleshooting The printer is generating the printer No action necessary. Follow the instructions on the printed pages. RGB samples page is in the process...
HP Color LaserJet 5550 series - User Guide
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...To disable paper jam recovery 1. Paper jams 181 Press to troubleshoot paper jams in the printer. Press MENU to remove any duplicated pages. Be sure to enter the MENUS. 2. During the recovery process, the printer may reprint several good pages that allows you to set whether ...the printer should attempt to reprint jammed pages. The options are: ● AUTO Printer will attempt to reprint jammed pages. ● OFF Printer will not attempt to automatically reprint jammed ...
...To disable paper jam recovery 1. Paper jams 181 Press to troubleshoot paper jams in the printer. Press MENU to remove any duplicated pages. Be sure to enter the MENUS. 2. During the recovery process, the printer may reprint several good pages that allows you to set whether ...the printer should attempt to reprint jammed pages. The options are: ● AUTO Printer will attempt to reprint jammed pages. ● OFF Printer will not attempt to automatically reprint jammed ...
HP Color LaserJet 5550 series - User Guide
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... you connect, select Manuals. Select the correct printer driver. See Changing print cartridges. See the HP LaserJet Printer Family Print Media Guide. The OHT sensor might be dirty. Color printing problems Printing black instead of grayscale or monochrome mode in the software application or printer driver, see Print quality troubleshooting. Incorrect shade Cause Solution The sealing tape...
... you connect, select Manuals. Select the correct printer driver. See Changing print cartridges. See the HP LaserJet Printer Family Print Media Guide. The OHT sensor might be dirty. Color printing problems Printing black instead of grayscale or monochrome mode in the software application or printer driver, see Print quality troubleshooting. Incorrect shade Cause Solution The sealing tape...