User Guide
Page 13
... Clearing a Media Misfeed in Tray 2 183 Clearing a Media Misfeed in Tray 3/4 187 Clearing a Media Misfeed from the Duplex Option 189 Clearing a Media Misfeed from the Fuser Unit 190 Clearing a Media Misfeed from Tray 1 (Manual Feed Tray) and Transfer Roller 193 Relay Unit 195 Staple Finisher (Case 1) 196 Staple Finisher (Case 2) 197...
... Clearing a Media Misfeed in Tray 2 183 Clearing a Media Misfeed in Tray 3/4 187 Clearing a Media Misfeed from the Duplex Option 189 Clearing a Media Misfeed from the Fuser Unit 190 Clearing a Media Misfeed from Tray 1 (Manual Feed Tray) and Transfer Roller 193 Relay Unit 195 Staple Finisher (Case 1) 196 Staple Finisher (Case 2) 197...
User Guide
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Printer Parts The following drawings illustrate the parts of your printer referred to throughout this guide, so please take some time to become familiar with Your Printer Front View 1-Control panel 2-Output tray 3-Fuser unit 4-Right side cover 5-Tray 1 (Manual feed tray) 6-Transfer roller 7-Transfer belt unit 8-Tray 2 9-Print unit 10-Grip 11-Laser lens cleaning tool 12-Front cover 13-Waste toner bottle 14-Toner cartridge 1 2 14 13 12 11 10 98 7 3 4 5 6 6 7 9 PUSH Y 11 13 14 Y 4 Getting Acquainted with them.
Printer Parts The following drawings illustrate the parts of your printer referred to throughout this guide, so please take some time to become familiar with Your Printer Front View 1-Control panel 2-Output tray 3-Fuser unit 4-Right side cover 5-Tray 1 (Manual feed tray) 6-Transfer roller 7-Transfer belt unit 8-Tray 2 9-Print unit 10-Grip 11-Laser lens cleaning tool 12-Front cover 13-Waste toner bottle 14-Toner cartridge 1 2 14 13 12 11 10 98 7 3 4 5 6 6 7 9 PUSH Y 11 13 14 Y 4 Getting Acquainted with them.
User Guide
Page 108
...the magenta in the image. Settings YES/NO ROLLER Reset the service life counter for the fuser unit. SERVICE MENU With this menu, the service representative can adjust the printer and perform maintenance operations. This menu cannot be used by the user. 94 Configuration Menu Overview... Settings -2-0-2 When printing in grayscale, adjust the black in the image. TRANS. FUSER UNIT Settings YES/NO Reset the service ...
...the magenta in the image. Settings YES/NO ROLLER Reset the service life counter for the fuser unit. SERVICE MENU With this menu, the service representative can adjust the printer and perform maintenance operations. This menu cannot be used by the user. 94 Configuration Menu Overview... Settings -2-0-2 When printing in grayscale, adjust the black in the image. TRANS. FUSER UNIT Settings YES/NO Reset the service ...
User Guide
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...43 lb bond) Duplexing Not supported Glossy Mode ON/OFF Supported " Glossy mode is Disabled at Grayscale (Color Mode), or Duplex Print. Capacity Tray 1 Up to 20 sheets, depending on a sheet of plain paper... down Driver Letterhead Media Type Media Types 105 Use label sheets that are Recommended for laser printers Letter or A4 size (adhesive label stock) DO NOT use label sheets that ... sheets that have peeled away or have exposed adhesive " Labels may stick to the fuser, causing them to peel off and media misfeeds to occur. Are precut or perforated Do...
...43 lb bond) Duplexing Not supported Glossy Mode ON/OFF Supported " Glossy mode is Disabled at Grayscale (Color Mode), or Duplex Print. Capacity Tray 1 Up to 20 sheets, depending on a sheet of plain paper... down Driver Letterhead Media Type Media Types 105 Use label sheets that are Recommended for laser printers Letter or A4 size (adhesive label stock) DO NOT use label sheets that ... sheets that have peeled away or have exposed adhesive " Labels may stick to the fuser, causing them to peel off and media misfeeds to occur. Are precut or perforated Do...
User Guide
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Plain paper Envelope 4 Close the door at the side of the right side cover. 114 Loading Media 3 Turn the two dials on the fuser unit to the setting for envelopes.
Plain paper Envelope 4 Close the door at the side of the right side cover. 114 Loading Media 3 Turn the two dials on the fuser unit to the setting for envelopes.
User Guide
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... fuser unit to change the configuration menu setting. 10 Slide the media guides against the edges of paper that are loaded. Loading Media 117 ting in the configuration menu, and then select the setting for plain paper. 11 Select PAPER MENU/PAPER SOURCE/TRAY 1/PAPER SIZE and PAPER TYPE in the printer...
... fuser unit to change the configuration menu setting. 10 Slide the media guides against the edges of paper that are loaded. Loading Media 117 ting in the configuration menu, and then select the setting for plain paper. 11 Select PAPER MENU/PAPER SOURCE/TRAY 1/PAPER SIZE and PAPER TYPE in the printer...
User Guide
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... is hot. Handle the printer with care to check the solution's performance. Never use sharp or rough implements, such as wire or plastic cleaning pads. Always close the printer's covers gently. CAUTION The fuser unit is opened, the fuser unit temperature drops gradually (one... hour wait time). Be careful when cleaning the inside of the printer's covers and the interior of your warranty. Never subject...
... is hot. Handle the printer with care to check the solution's performance. Never use sharp or rough implements, such as wire or plastic cleaning pads. Always close the printer's covers gently. CAUTION The fuser unit is opened, the fuser unit temperature drops gradually (one... hour wait time). Be careful when cleaning the inside of the printer's covers and the interior of your warranty. Never subject...
User Guide
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Understanding the Media Path Understanding the printer's media path will help you locate media misfeeds 13 14 15 1 2 3 12 4 11 10 9 5 8 7 6 1 Toner cartridge 2 Relay unit 3 Fuser unit 4 Duplex option 5 Tray 1 (Manual feed tray) 6 Tray 4 (optional) 7 Tray 3 (optional) 8 Tray 2 9 Laser 10 Print unit 11 Transfer belt unit 12 Main output tray 13 Sub output tray 14 Staple Finisher (optional) 15 Staple 180 Understanding the Media Path
Understanding the Media Path Understanding the printer's media path will help you locate media misfeeds 13 14 15 1 2 3 12 4 11 10 9 5 8 7 6 1 Toner cartridge 2 Relay unit 3 Fuser unit 4 Duplex option 5 Tray 1 (Manual feed tray) 6 Tray 4 (optional) 7 Tray 3 (optional) 8 Tray 2 9 Laser 10 Print unit 11 Transfer belt unit 12 Main output tray 13 Sub output tray 14 Staple Finisher (optional) 15 Staple 180 Understanding the Media Path
User Guide
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... Misfeed Messages and Clearing Procedures Media Misfeed Message PAPER JAM TRAY 2 PAPER JAM TRAY 3 PAPER JAM TRAY 4 PAPER JAM DUPLEX 1 PAPER JAM DUPLEX 2 PAPER JAM FUSER/EXIT PAPER JAM TRAY 1 PAPER JAM SECOND TRANS PAPER JAM VERTICAL TRANS PAPER JAM UPPER TRANS PAPER JAM FINISHER PAPER JAM SUB EXIT PAPER JAM...
... Misfeed Messages and Clearing Procedures Media Misfeed Message PAPER JAM TRAY 2 PAPER JAM TRAY 3 PAPER JAM TRAY 4 PAPER JAM DUPLEX 1 PAPER JAM DUPLEX 2 PAPER JAM FUSER/EXIT PAPER JAM TRAY 1 PAPER JAM SECOND TRANS PAPER JAM VERTICAL TRANS PAPER JAM UPPER TRANS PAPER JAM FINISHER PAPER JAM SUB EXIT PAPER JAM...
User Guide
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Note Decreased print quality may result in burns. If you get burned, immediately cool the skin under cold water, and then seek professional medical attention. Be careful not to touch the surface of the image transfer belt or the transfer roller is extremely hot. Touching anything other than the indicated levers and dials may result if the surface of the image transfer belt or transfer roller. 184 Clearing Media Misfeeds CAUTION The area around the fuser unit is touched.
Note Decreased print quality may result in burns. If you get burned, immediately cool the skin under cold water, and then seek professional medical attention. Be careful not to touch the surface of the image transfer belt or the transfer roller is extremely hot. Touching anything other than the indicated levers and dials may result if the surface of the image transfer belt or transfer roller. 184 Clearing Media Misfeeds CAUTION The area around the fuser unit is touched.
User Guide
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Clearing a Media Misfeed from the Fuser Unit 1 Pull the lever, and then open the right side cover. " Before opening the right side cover, fold up Tray 1. 2 Push up the levers of the fuser unit cover, and then open the cover. 3 Carefully pull out the misfed media. 190 Clearing Media Misfeeds
Clearing a Media Misfeed from the Fuser Unit 1 Pull the lever, and then open the right side cover. " Before opening the right side cover, fold up Tray 1. 2 Push up the levers of the fuser unit cover, and then open the cover. 3 Carefully pull out the misfed media. 190 Clearing Media Misfeeds
User Guide
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Be careful not to touch the surface of the image transfer belt or the transfer roller is extremely hot. If you get burned, immediately cool the skin under cold water, and then seek professional medical attention. Note Decreased print quality may result in burns. Touching anything other than the indicated levers and dials may result if the surface of the image transfer belt or transfer roller. CAUTION The area around the fuser unit is touched. Clearing Media Misfeeds 191
Be careful not to touch the surface of the image transfer belt or the transfer roller is extremely hot. If you get burned, immediately cool the skin under cold water, and then seek professional medical attention. Note Decreased print quality may result in burns. Touching anything other than the indicated levers and dials may result if the surface of the image transfer belt or transfer roller. CAUTION The area around the fuser unit is touched. Clearing Media Misfeeds 191
User Guide
Page 208
Note Decreased print quality may result in burns. Be careful not to touch the surface of the image transfer belt or the transfer roller is extremely hot. CAUTION The area around the fuser unit is touched. If you get burned, immediately cool the skin under cold water, and then seek professional medical attention. Touching anything other than the indicated levers and dials may result if the surface of the image transfer belt or transfer roller. 194 Clearing Media Misfeeds
Note Decreased print quality may result in burns. Be careful not to touch the surface of the image transfer belt or the transfer roller is extremely hot. CAUTION The area around the fuser unit is touched. If you get burned, immediately cool the skin under cold water, and then seek professional medical attention. Touching anything other than the indicated levers and dials may result if the surface of the image transfer belt or transfer roller. 194 Clearing Media Misfeeds
User Guide
Page 223
...The date and The backup battery time is wrinkled. Replace the backup battery. Scope Web Connection administrator password, refer to the magicolor 5550/ 5570 Reference Guide on page 160. The pages There are large curls that there are the paper. out were not There are... a 6-char- Media is not has reached the end correctly of the Page- If necessary, fuser unit is moist Remove the moist media and replace it again. maintained on the printer. incorrectly positioned. The media is defective. incorrect. Symptom Cause Solution The The PageScope Web The ...
...The date and The backup battery time is wrinkled. Replace the backup battery. Scope Web Connection administrator password, refer to the magicolor 5550/ 5570 Reference Guide on page 160. The pages There are large curls that there are the paper. out were not There are... a 6-char- Media is not has reached the end correctly of the Page- If necessary, fuser unit is moist Remove the moist media and replace it again. maintained on the printer. incorrectly positioned. The media is defective. incorrect. Symptom Cause Solution The The PageScope Web The ...
User Guide
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.... aged, replace it with new, dry media. Irregular print or mottled image appears. rubbed. The printer is when being used . comes off ness, type, etc.) is not level. Before printing on media...approved media. Remove the moist media and replace it . See "Media Specifications" on the fuser unit are set incorrectly. The levers on page 100. be defective. There is The ...Symptom Cause Solution The print or One or more of the Remove the toner cartridges and color density toner cartridges may be defective or low. The media is being used . Unsupported media...
.... aged, replace it with new, dry media. Irregular print or mottled image appears. rubbed. The printer is when being used . comes off ness, type, etc.) is not level. Before printing on media...approved media. Remove the moist media and replace it . See "Media Specifications" on the fuser unit are set incorrectly. The levers on page 100. be defective. There is The ...Symptom Cause Solution The print or One or more of the Remove the toner cartridges and color density toner cartridges may be defective or low. The media is being used . Unsupported media...
User Guide
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...error infor- SYS DEFAULT MENU and format the CompactFlash. Install a KONICA MINOLTA print unit of the appropri- See page 141. This message... The printer is an unapproved type. The X print unit is being restarted. The X toner cartridge Install a is full. do this different machine, the ... -UNIT" in a message refers to the print unit. The hard disk is an unapproved KONICA MINOLTA toner type. The printer is warming up. No action needed. The fuser unit has Contact Technical Sup- cartridge of the appropriate type (AM, EU, AP or GC). See page 135. Error ...
...error infor- SYS DEFAULT MENU and format the CompactFlash. Install a KONICA MINOLTA print unit of the appropri- See page 141. This message... The printer is an unapproved type. The X print unit is being restarted. The X toner cartridge Install a is full. do this different machine, the ... -UNIT" in a message refers to the print unit. The hard disk is an unapproved KONICA MINOLTA toner type. The printer is warming up. No action needed. The fuser unit has Contact Technical Sup- cartridge of the appropriate type (AM, EU, AP or GC). See page 135. Error ...
User Guide
Page 235
...COVER COVER OPEN FINISHER COVER COVER OPEN FRONT COVER COVER OPEN SIDE COVER COVER OPEN STAPLER COVER COVER OPEN TRAYX COVER COVER OPEN UPPER COVER FUSER MISSING CHECK UNIT HOLD JOB ERROR UNABLE TO STORE JOB HOLD JOB ERROR "OPTIONAL" PRESS CANCEL MANUAL EMPTY "SIZE" "MEDIA" means... ...since the job was specified Load the correct media with the error information. When printing a Change the printer con- The right side cover of the tray. The fuser unit is open . stored job, the printer figuration to that when configuration was the job was stored. Error Messages (Operator Call: ) This ...
...COVER COVER OPEN FINISHER COVER COVER OPEN FRONT COVER COVER OPEN SIDE COVER COVER OPEN STAPLER COVER COVER OPEN TRAYX COVER COVER OPEN UPPER COVER FUSER MISSING CHECK UNIT HOLD JOB ERROR UNABLE TO STORE JOB HOLD JOB ERROR "OPTIONAL" PRESS CANCEL MANUAL EMPTY "SIZE" "MEDIA" means... ...since the job was specified Load the correct media with the error information. When printing a Change the printer con- The right side cover of the tray. The fuser unit is open . stored job, the printer figuration to that when configuration was the job was stored. Error Messages (Operator Call: ) This ...
User Guide
Page 237
... output tray. Media has misfed in the relay unit. Media has misfed in Tray 1. PAPER JAM DUPLEX1 PAPER JAM DUPLEX2 PAPER JAM FINISHER PAPER JAM FUSER/EXIT PAPER JAM MAIN EXIT PAPER JAM SECOND TRANS PAPER JAM STAPLER PAPER JAM SUB EXIT PAPER JAM TRAY1 PAPER JAM TRAYX PAPER JAM UPPER... the stapler. Status, Error, and Service Messages 223 Media has misfed in the feed section of the main output tray. Media has misfed leaving the fuser area. This type of the staple finisher. Media has misfed in the duplex option. Media has misfed in the duplex option. This message... Media has...
... output tray. Media has misfed in the relay unit. Media has misfed in Tray 1. PAPER JAM DUPLEX1 PAPER JAM DUPLEX2 PAPER JAM FINISHER PAPER JAM FUSER/EXIT PAPER JAM MAIN EXIT PAPER JAM SECOND TRANS PAPER JAM STAPLER PAPER JAM SUB EXIT PAPER JAM TRAY1 PAPER JAM TRAYX PAPER JAM UPPER... the stapler. Status, Error, and Service Messages 223 Media has misfed in the feed section of the main output tray. Media has misfed leaving the fuser area. This type of the staple finisher. Media has misfed in the duplex option. Media has misfed in the duplex option. This message... Media has...