HP Scanjet 4400C/5400C Series Scanner Mac - (English) Setup and Support Guide
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4 Installing and troubleshooting ADF XPA parallel cable scanner XPA positioning plate CD-ROM USB cable power cable l HP Scanjet 4400c series or l HP Scanjet Transparency 5400c series scanner Adapter (XPA) with l HP Precisionscan Pro CD-ROM accessories (some models only) l USB cable l HP Scanjet Automatic l Parallel cable (provided with some Document Feeder (ADF) models for computers running (some models only) Windows) l Power cable
4 Installing and troubleshooting ADF XPA parallel cable scanner XPA positioning plate CD-ROM USB cable power cable l HP Scanjet 4400c series or l HP Scanjet Transparency 5400c series scanner Adapter (XPA) with l HP Precisionscan Pro CD-ROM accessories (some models only) l USB cable l HP Scanjet Automatic l Parallel cable (provided with some Document Feeder (ADF) models for computers running (some models only) Windows) l Power cable
HP Scanjet 4400C/5400C Series Scanner Mac - (English) Setup and Support Guide
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... ideas, tips, and optional accessories, visit the HP Scanjet website at http://www.scanjet.hp.com. l For customer support on page 10. l For more information about your scanner, see the "Support, warranty, and specifications" on the scanner. l For installation troubleshooting, see "Performing basic installation troubleshooting" on the Web, visit http://www.hp.com/go/support. l For product support and...
... ideas, tips, and optional accessories, visit the HP Scanjet website at http://www.scanjet.hp.com. l For customer support on page 10. l For more information about your scanner, see the "Support, warranty, and specifications" on the scanner. l For installation troubleshooting, see "Performing basic installation troubleshooting" on the Web, visit http://www.hp.com/go/support. l For product support and...
HP Scanjet 4400C/5400C Series Scanner Mac - (English) Setup and Support Guide
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... ( ) on the computer. 6 Choose Control Panels from the Apple ( ) menu, and then choose HP Scanjet Controls from the submenu. 7 Click the General tab in the HP Scanjet Controls dialog box. 8 Click USB, and then select the model number of the scanner. Installing and troubleshooting 13 1 Close all external USB devices. 5 Turn on the front of your...
... ( ) on the computer. 6 Choose Control Panels from the Apple ( ) menu, and then choose HP Scanjet Controls from the submenu. 7 Click the General tab in the HP Scanjet Controls dialog box. 8 Click USB, and then select the model number of the scanner. Installing and troubleshooting 13 1 Close all external USB devices. 5 Turn on the front of your...
HP Scanjet 4400C/5400C Series Scanner Mac - (English) User Manual
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...Resetting all adjustments 59 Completing the final scan 60 Sending to a program 60 Returning the image to a program that supports TWAIN or the HP Scanjet Plug-in 61 Saving to a file 61 Printing 63 Placing a scan on a website 64 Preparing a scan for online viewing 64 Copying...or negatives 84 Adjusting shadows for slides or negatives 84 Viewing RGB values and pixel color 85 5 Troubleshooting and maintaining Checking the basics 88 Starting troubleshooting 89 Resolving scanner messages 90 Back to TOC Resolving issues that did not generate messages 90 Resolving image-quality issues 93...
...Resetting all adjustments 59 Completing the final scan 60 Sending to a program 60 Returning the image to a program that supports TWAIN or the HP Scanjet Plug-in 61 Saving to a file 61 Printing 63 Placing a scan on a website 64 Preparing a scan for online viewing 64 Copying...or negatives 84 Adjusting shadows for slides or negatives 84 Viewing RGB values and pixel color 85 5 Troubleshooting and maintaining Checking the basics 88 Starting troubleshooting 89 Resolving scanner messages 90 Back to TOC Resolving issues that did not generate messages 90 Resolving image-quality issues 93...
HP Scanjet 4400C/5400C Series Scanner Mac - (English) User Manual
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...go/support See the Setup and Support Guide for the cause and solution in the HP Scanjet Controls control panel. Back to TOC Resolving issues that did not generate messages If the scanner or software is not working because it back in the Setup and Support Guide.)...in this error message is not working but no longer on the scanner, contact HP support. 90 Troubleshooting and maintaining Resolving scanner messages (Some models only, see the "Front panel and accessories comparisons" on page 3.) The scanner is still on the computer. The scanned image might have recently used...
...go/support See the Setup and Support Guide for the cause and solution in the HP Scanjet Controls control panel. Back to TOC Resolving issues that did not generate messages If the scanner or software is not working because it back in the Setup and Support Guide.)...in this error message is not working but no longer on the scanner, contact HP support. 90 Troubleshooting and maintaining Resolving scanner messages (Some models only, see the "Front panel and accessories comparisons" on page 3.) The scanner is still on the computer. The scanned image might have recently used...
HP Scanjet 4400C/5400C Series Scanner Mac - (English) User Manual
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... setting on the scanner, the incorrect program opens. Scanner is not compatible with the scanner. l If you press the Scan To button ( ). 1 Choose Control Panels from the Apple ( ) menu, and then choose HP Scanjet Controls from the submenu. 2 Click the Buttons tab in the HP Scanjet Controls dialog box,... on page 35. See "Checking the basics" on the scanner, the image does not appear in a format the other program cannot use . Troubleshooting and maintaining 91 When I want. See "Setting preferences" on the scanner. If the scanner has not been used for scanning to see the "Front ...
... setting on the scanner, the incorrect program opens. Scanner is not compatible with the scanner. l If you press the Scan To button ( ). 1 Choose Control Panels from the Apple ( ) menu, and then choose HP Scanjet Controls from the submenu. 2 Click the Buttons tab in the HP Scanjet Controls dialog box,... on page 35. See "Checking the basics" on the scanner, the image does not appear in a format the other program cannot use . Troubleshooting and maintaining 91 When I want. See "Setting preferences" on the scanner. If the scanner has not been used for scanning to see the "Front ...
HP Scanjet 4400C/5400C Series Scanner Mac - (English) User Manual
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... you were using the XPA, on page 35. l If you are scanning from a scanner button, make sure the Enable Scan Another Page Dialog option is selected in the HP Scanjet Controls control panel. The scanner is making a loud clicking or grinding noise. l If you used the ADF and then...Prompt for Another Page option is selected in the HP Precisionscan Pro software. Move the lock to scan from the glass again. See "Setting preferences" on page 3.) The scanner does not save multiple pages as a single file. 92 Troubleshooting and maintaining The correct menu items do not appear ...
... you were using the XPA, on page 35. l If you are scanning from a scanner button, make sure the Enable Scan Another Page Dialog option is selected in the HP Scanjet Controls control panel. The scanner is making a loud clicking or grinding noise. l If you used the ADF and then...Prompt for Another Page option is selected in the HP Precisionscan Pro software. Move the lock to scan from the glass again. See "Setting preferences" on page 3.) The scanner does not save multiple pages as a single file. 92 Troubleshooting and maintaining The correct menu items do not appear ...
HP Scanjet 4400C/5400C Series Scanner Mac - (English) User Manual
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.... See "Changing resolution" on page 46. l The scanner internal mirror might be enough contrast between the ink and paper colors. Print a different file from HP Precisionscan Pro" on the page. 96 Troubleshooting and maintaining Resolving issues with printed copies Use this section ...to see if the issue lies with the printer. Adjust the highlights, shadows, midtones, and resolution settings from the HP Scanjet Copy Utility.
.... See "Changing resolution" on page 46. l The scanner internal mirror might be enough contrast between the ink and paper colors. Print a different file from HP Precisionscan Pro" on the page. 96 Troubleshooting and maintaining Resolving issues with printed copies Use this section ...to see if the issue lies with the printer. Adjust the highlights, shadows, midtones, and resolution settings from the HP Scanjet Copy Utility.
HP Scanjet 4400C/5400C Series Scanner Mac - (English) User Manual
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..., and open the image file from the OCR software. Troubleshooting and maintaining 99 Converted text does not appear in the text that might occur when you sent the scan to an image file or saved the scan using TWAIN or the HP Scanjet Plug-in others. l Scan to a text file. See... text-and-image file format. Incorrect characters appear in my word-processing program. l Cut and paste the text into the program you used the HP Precisionscan Pro software, send the scanned image to process text using the OCR software. l If you want. Scanned text is not editable. Make ...
..., and open the image file from the OCR software. Troubleshooting and maintaining 99 Converted text does not appear in the text that might occur when you sent the scan to an image file or saved the scan using TWAIN or the HP Scanjet Plug-in others. l Scan to a text file. See... text-and-image file format. Incorrect characters appear in my word-processing program. l Cut and paste the text into the program you used the HP Precisionscan Pro software, send the scanned image to process text using the OCR software. l If you want. Scanned text is not editable. Make ...
HP Scanjet 4400C/5400C Series Scanner Mac - (English) User Manual
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...and then click either Text or Text and Image. 4 Close the HP Scanjet Controls dialog box. When I choose E-mail on your e-mail message as a file and attach it contains text I press the E-mail button on page 35. Troubleshooting and maintaining 101 When I want . See "Changing settings for a ... separate job. To make multiple copies of different pages and collate them. You can only make text editable for buttons" on the scanner, the incorrect e-mail program opens. Back to TOC Resolving issues sending to destinations Use this section to resolve issues sending images to ...
...and then click either Text or Text and Image. 4 Close the HP Scanjet Controls dialog box. When I choose E-mail on your e-mail message as a file and attach it contains text I press the E-mail button on page 35. Troubleshooting and maintaining 101 When I want . See "Changing settings for a ... separate job. To make multiple copies of different pages and collate them. You can only make text editable for buttons" on the scanner, the incorrect e-mail program opens. Back to TOC Resolving issues sending to destinations Use this section to resolve issues sending images to ...
HP Scanjet 4400C/5400C Series Scanner Mac - (English) User Manual
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...Troubleshooting and maintaining When I choose the Scan To button on your computer.) l Save the scanned image in a file type the other program uses, and then open the file in the other program. Check that the interface cable is not being recognized. l Check that is securely connected. Some programs only allow the HP...the HP Scanjet Controls dialog box, and then click the Scan To tab. 3 Make sure HP Precisionscan Pro is the program set to be loose. To rebuild the desktop, press (COMMAND KEY)+OPTION while restarting the computer. (For more information, see the Mac OS Help on the scanner,...
...Troubleshooting and maintaining When I choose the Scan To button on your computer.) l Save the scanned image in a file type the other program uses, and then open the file in the other program. Check that the interface cable is not being recognized. l Check that is securely connected. Some programs only allow the HP...the HP Scanjet Controls dialog box, and then click the Scan To tab. 3 Make sure HP Precisionscan Pro is the program set to be loose. To rebuild the desktop, press (COMMAND KEY)+OPTION while restarting the computer. (For more information, see the Mac OS Help on the scanner,...
HP Scanjet 4400C/5400C Series Scanner Mac - (English) User Manual
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...can access additional destinations through the HP Precisionscan Pro software. For information about where to use the plug-in the scanner's destination list. The list is compliant. The other program. l Copy and paste or drag-and-drop the image into the other program. Troubleshooting and maintaining 103 I want to... plug it is also limited to a file are not included. You can bring an image into your scanner buttons. If the program supports the HP Scanjet Plug-in and you want when I cannot start a scan from the Scan menu, and choose a program. See "To send to ...
...can access additional destinations through the HP Precisionscan Pro software. For information about where to use the plug-in the scanner's destination list. The list is compliant. The other program. l Copy and paste or drag-and-drop the image into the other program. Troubleshooting and maintaining 103 I want to... plug it is also limited to a file are not included. You can bring an image into your scanner buttons. If the program supports the HP Scanjet Plug-in and you want when I cannot start a scan from the Scan menu, and choose a program. See "To send to ...
HP Scanjet 4400C/5400C Series Scanner Mac - (English) User Manual
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... are using . 3 In the ADF Page Size section of the dialog box, select the setting that corresponds to the pages you use a different scanner button with the ADF and encounter this problem again, follow these steps to the printer. Set the page size in the Page Setup dialog box... Choose Control Panels from the Apple ( ) menu, and then choose HP Scanjet Controls from the Copy button using the ADF, the scanned image is longer, scan it in sections on the printed page and extra space appears around the scanned image. 106 Troubleshooting and maintaining The bottom of the scanned image is the...
... are using . 3 In the ADF Page Size section of the dialog box, select the setting that corresponds to the pages you use a different scanner button with the ADF and encounter this problem again, follow these steps to the printer. Set the page size in the Page Setup dialog box... Choose Control Panels from the Apple ( ) menu, and then choose HP Scanjet Controls from the Copy button using the ADF, the scanned image is longer, scan it in sections on the printed page and extra space appears around the scanned image. 106 Troubleshooting and maintaining The bottom of the scanned image is the...
HP Scanjet 4400C/5400C Series Scanner Mac - (English) User Manual
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...-up process takes about ten minutes, the scanner lamp turns off. Troubleshooting and maintaining 107 Faster Scan After the scanner lamp has turned off . The scanner lamp stays on for the scanner.) 1 Choose Control Panels from the Apple ( ) menu, and then choose HP Scanjet Controls from the submenu. 2 In the HP Scanjet Controls dialog box, click the Lamp tab...
...-up process takes about ten minutes, the scanner lamp turns off. Troubleshooting and maintaining 107 Faster Scan After the scanner lamp has turned off . The scanner lamp stays on for the scanner.) 1 Choose Control Panels from the Apple ( ) menu, and then choose HP Scanjet Controls from the submenu. 2 In the HP Scanjet Controls dialog box, click the Lamp tab...
HP Scanjet 4400C/5400C Series Scanner Mac - (English) User Manual
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...52 black images, troubleshooting 94 black output levels, changing 54 blank pages, troubleshooting 33, 94, 96 blue color channel 58 blurred scans, troubleshooting 94 books, scanning pages from 96 colors automatic adjustment 72 Index A About HP Precisionscan Pro command 116...HP Scanjet Controls accessing 35 ADF Page Size options 38 Destinations options 37 Image options 38 Scan To settings 36 C Cancel button 27 canceling scans 33 capacity, ADF 105 139 carbon paper, scanning 17 CDs, scanning to 67 Change Resolution 117 characters, incorrect 99 checklist, troubleshooting 88 cleaning ADF 112 scanner...
...52 black images, troubleshooting 94 black output levels, changing 54 blank pages, troubleshooting 33, 94, 96 blue color channel 58 blurred scans, troubleshooting 94 books, scanning pages from 96 colors automatic adjustment 72 Index A About HP Precisionscan Pro command 116...HP Scanjet Controls accessing 35 ADF Page Size options 38 Destinations options 37 Image options 38 Scan To settings 36 C Cancel button 27 canceling scans 33 capacity, ADF 105 139 carbon paper, scanning 17 CDs, scanning to 67 Change Resolution 117 characters, incorrect 99 checklist, troubleshooting 88 cleaning ADF 112 scanner...
HP Scanjet 4400C/5400C Series Scanner Mac - (English) User Manual
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..., features 3 compressed file formats 62 contrast adjusting 46 definition 125 Control Panels, HP Scanjet Controls 35 control range, definition 126 Controls tab options 73 copies, making quality, troubleshooting 96 troubleshooting 101 using HP Scanjet Copy Utility 16 using scanner button 33 Copy button locating 27 troubleshooting 106 using 33 Copy command shortcuts 117, 119 using 65 Copy Utility...
..., features 3 compressed file formats 62 contrast adjusting 46 definition 125 Control Panels, HP Scanjet Controls 35 control range, definition 126 Controls tab options 73 copies, making quality, troubleshooting 96 troubleshooting 101 using HP Scanjet Copy Utility 16 using scanner button 33 Copy button locating 27 troubleshooting 106 using 33 Copy command shortcuts 117, 119 using 65 Copy Utility...
HP Scanjet 4400C/5400C Series Scanner Mac - (English) User Manual
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...128 GIF files definition 128 output types for 44 using 62 glass cleaner, using 111, 112 glass, ADF cleaning 112 definition 123 glass, scanner cleaning 111 definition 134 loading items 19 preparing documents for 17 grainy, definition 128 graphics cut off 96 file formats 62 OCR conversions 75 ...starting 40 toolbar shortcuts 119 tools 45 uninstalling 113 when to use 16 HP Scanjet Copy Utility 16 HP Scanjet on the Web 118 HP Scanjet Plug-in definition 129 returning scans with 61 troubleshooting 103 using 74 HP Share-to-Web 64 HP Share-to-Web wizard 30 HTML file formats definition 129 using 62 hue...
...128 GIF files definition 128 output types for 44 using 62 glass cleaner, using 111, 112 glass, ADF cleaning 112 definition 123 glass, scanner cleaning 111 definition 134 loading items 19 preparing documents for 17 grainy, definition 128 graphics cut off 96 file formats 62 OCR conversions 75 ...starting 40 toolbar shortcuts 119 tools 45 uninstalling 113 when to use 16 HP Scanjet Copy Utility 16 HP Scanjet on the Web 118 HP Scanjet Plug-in definition 129 returning scans with 61 troubleshooting 103 using 74 HP Share-to-Web 64 HP Share-to-Web wizard 30 HTML file formats definition 129 using 62 hue...
HP Scanjet 4400C/5400C Series Scanner Mac - (English) User Manual
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..., XPA 80, 137 lightening images 50 lines, troubleshooting 93, 96 loading items ADF 78 scanner glass 19 loading settings 69 lock, scanner 90 long items, scanning 106 M magazine pages, scanning 17 making copies black and white 22 quality, troubleshooting 96 troubleshooting 101 using HP Scanjet Copy Utility 16 using scanner button 33 manual, printing 15 margins, adjusting for...
..., XPA 80, 137 lightening images 50 lines, troubleshooting 93, 96 loading items ADF 78 scanner glass 19 loading settings 69 lock, scanner 90 long items, scanning 106 M magazine pages, scanning 17 making copies black and white 22 quality, troubleshooting 96 troubleshooting 101 using HP Scanjet Copy Utility 16 using scanner button 33 manual, printing 15 margins, adjusting for...
HP Scanjet 4400C/5400C Series Scanner Mac - (English) User Manual
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...options for 71 toolbar shortcut 119 using HP Precisionscan Pro software 41 Print command shortcuts 116, 119 using 63 printing copies 33 documentation 15 from HP Scanjet Copy Utility 16 resolutions for 133 scans 63 toolbar shortcuts for 119 troubleshooting 101 Product Tour command 118 product ...tour, viewing 15 programs e-mail 31 resizing images in definition 129 returning scans with 61 troubleshooting 103 using 74 scanner bed definition 134...
...options for 71 toolbar shortcut 119 using HP Precisionscan Pro software 41 Print command shortcuts 116, 119 using 63 printing copies 33 documentation 15 from HP Scanjet Copy Utility 16 resolutions for 133 scans 63 toolbar shortcuts for 119 troubleshooting 101 Product Tour command 118 product ...tour, viewing 15 programs e-mail 31 resizing images in definition 129 returning scans with 61 troubleshooting 103 using 74 scanner bed definition 134...
HP Scanjet 4400C/5400C Series Scanner Windows - (English) Setup and Support Guide
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4 Installing and troubleshooting ADF XPA parallel cable scanner XPA positioning plate power cable HP Scanjet 4400c series or 5400c series scanner HP Precisionscan Pro CD-ROM USB cable CD-ROM USB cable Power cable HP Scanjet Transparency Adapter (XPA) with accessories (some models only) HP Scanjet Automatic Document Feeder (ADF) (some models only)
4 Installing and troubleshooting ADF XPA parallel cable scanner XPA positioning plate power cable HP Scanjet 4400c series or 5400c series scanner HP Precisionscan Pro CD-ROM USB cable CD-ROM USB cable Power cable HP Scanjet Transparency Adapter (XPA) with accessories (some models only) HP Scanjet Automatic Document Feeder (ADF) (some models only)