HP Color LaserJet 4700 - Software Technical Reference (External)
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... text strings ...99 Printer-model configuration settings 125 Driver Mopier mode and collation settings 127 Print Task Quick Set default values for the HP Color LaserJet 4700 172 PCL 6...printer in Macintosh operating systems 280 HP Color LaserJet 4700 media sources and destinations 298 Media-source commands ...298 Supported media sizes and attributes 299 Supported input media types ...301 PCL 6 custom media sizes ...302 Media-type commands ...302 Troubleshooting a firmware update 305 Troubleshooting a firmware update failure 305 Update messages ...306 Driver support for HP Color LaserJet...
... text strings ...99 Printer-model configuration settings 125 Driver Mopier mode and collation settings 127 Print Task Quick Set default values for the HP Color LaserJet 4700 172 PCL 6...printer in Macintosh operating systems 280 HP Color LaserJet 4700 media sources and destinations 298 Media-source commands ...298 Supported media sizes and attributes 299 Supported input media types ...301 PCL 6 custom media sizes ...302 Media-type commands ...302 Troubleshooting a firmware update 305 Troubleshooting a firmware update failure 305 Update messages ...306 Driver support for HP Color LaserJet...
HP Color LaserJet 4700 - Software Technical Reference (External)
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...troubleshooting tips for Customer Care Center (CCC) agents, support engineers, system administrators, management information systems (MIS) personnel, and HP Color LaserJet 4700 printer end users, as appropriate. Purpose and scope 1 Purpose and scope Introduction This software technical reference (STR) provides information about the HP Color LaserJet 4700 printer and its software: ● Overview of the HP Color LaserJet 4700 printer... of various topics that are associated with the HP Color LaserJet 4700 printer, including engineering details The following information is prepared...
...troubleshooting tips for Customer Care Center (CCC) agents, support engineers, system administrators, management information systems (MIS) personnel, and HP Color LaserJet 4700 printer end users, as appropriate. Purpose and scope 1 Purpose and scope Introduction This software technical reference (STR) provides information about the HP Color LaserJet 4700 printer and its software: ● Overview of the HP Color LaserJet 4700 printer... of various topics that are associated with the HP Color LaserJet 4700 printer, including engineering details The following information is prepared...
HP Color LaserJet 4700 - Software Technical Reference (External)
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... certain Apple computers may be installed: ● The HP Color LaserJet Installer for Mac OS 9 V9.2.2 and Mac OS X V10.1.5 and later ● SYSTEM/EXTENSIONS/PRODUCT DESCRIPTIONS (for Mac OS X Classic) ● LIBRARY/PRINTERS/PPDS/CONTENTS/RESOURCES/LANGUAGE.LPROJ (for native operating systems)..../hardware ● Test installation to customers. Additionally, no support is the only option. HP understands that can be relayed to verify software/hardware works ● Limited troubleshooting When problems arise within the normal support period. The driver uses these resources do not ...
... certain Apple computers may be installed: ● The HP Color LaserJet Installer for Mac OS 9 V9.2.2 and Mac OS X V10.1.5 and later ● SYSTEM/EXTENSIONS/PRODUCT DESCRIPTIONS (for Mac OS X Classic) ● LIBRARY/PRINTERS/PPDS/CONTENTS/RESOURCES/LANGUAGE.LPROJ (for native operating systems)..../hardware ● Test installation to customers. Additionally, no support is the only option. HP understands that can be relayed to verify software/hardware works ● Limited troubleshooting When problems arise within the normal support period. The driver uses these resources do not ...
HP Color LaserJet 4700 - Software Technical Reference (External)
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... the following selections: ● Online diagnostic tools ● Support and troubleshooting ENWW Services tab 219 Select Settings. 3. Click Printers (Windows 2000) or Printers and Faxes (Windows XP Professional and Windows Server 2003) or Printers and Other Hardware Devices (Windows XP Home). 4. Click Printing Preferences. 6. HP unidrivers for Windows Figure 4-21 Services tab The Internet Services...
... the following selections: ● Online diagnostic tools ● Support and troubleshooting ENWW Services tab 219 Select Settings. 3. Click Printers (Windows 2000) or Printers and Faxes (Windows XP Professional and Windows Server 2003) or Printers and Other Hardware Devices (Windows XP Home). 4. Click Printing Preferences. 6. HP unidrivers for Windows Figure 4-21 Services tab The Internet Services...
HP Color LaserJet 4700 - Software Technical Reference (External)
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...Corrective action The product recognizes that is sending the update and the I/O method (parallel or network). The product recognizes the printer mismatch and rejects the update. Download the file from the control panel. The reinitialization time depends on the specific hardware ...has occurred. No update has occurred. All HP LaserJet products leave the factory with the most recent firmware version installed. If a remote firmware update fails in a Macintosh OS, contact support from www.hp.com/go / clj4700_firmware. Table 7-8 Troubleshooting a firmware update failure Reason for firmware ...
...Corrective action The product recognizes that is sending the update and the I/O method (parallel or network). The product recognizes the printer mismatch and rejects the update. Download the file from the control panel. The reinitialization time depends on the specific hardware ...has occurred. No update has occurred. All HP LaserJet products leave the factory with the most recent firmware version installed. If a remote firmware update fails in a Macintosh OS, contact support from www.hp.com/go / clj4700_firmware. Table 7-8 Troubleshooting a firmware update failure Reason for firmware ...
HP Color LaserJet 4700 - Software Technical Reference (External)
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Table 7-9 Update messages Printer message RECEIVING UPGRADE Explanation This message appears from the time the product recognizes the beginning of the .RFU update. NOTE If the remote firmware update ... display), the update is interrupted and the message RESEND UPGRADE appears on the configuration page has changed. Remote firmware update by the printer, regardless of the product. Engineering Details Table 7-8 Troubleshooting a firmware update failure (continued) Reason for accessories (such as the duplex unit or an output device becomes is corrupted. See Table...
Table 7-9 Update messages Printer message RECEIVING UPGRADE Explanation This message appears from the time the product recognizes the beginning of the .RFU update. NOTE If the remote firmware update ... display), the update is interrupted and the message RESEND UPGRADE appears on the configuration page has changed. Remote firmware update by the printer, regardless of the product. Engineering Details Table 7-8 Troubleshooting a firmware update failure (continued) Reason for accessories (such as the duplex unit or an output device becomes is corrupted. See Table...
HP Color LaserJet 4700 - Software Technical Reference (External)
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...323 bins supported 325 bundle support 324 color options 330 connectivity support 322 continuous export feature 34 destination support 332 diagnostics 36 Enterprise AutoConfiguration 31 finishing options 332 font support 333 Help feature support 326 HP Driver Preconfiguration support 35, 324 included... 248 firmware determining current level 304 downloading 304 FTP updates, Windows 307 HP Web Jetadmin updates 314 LPR command updates 314 Macintosh updates 309, 312 messages during update 305 troubleshooting updates 305 UNIX updates 312 updating remotely 304 verifying installation 306 Windows network...
...323 bins supported 325 bundle support 324 color options 330 connectivity support 322 continuous export feature 34 destination support 332 diagnostics 36 Enterprise AutoConfiguration 31 finishing options 332 font support 333 Help feature support 326 HP Driver Preconfiguration support 35, 324 included... 248 firmware determining current level 304 downloading 304 FTP updates, Windows 307 HP Web Jetadmin updates 314 LPR command updates 314 Macintosh updates 309, 312 messages during update 305 troubleshooting updates 305 UNIX updates 312 updating remotely 304 verifying installation 306 Windows network...
HP Color LaserJet 4700 - Software Technical Reference (External)
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...setting 167 Halftone settings 216 Help feature support 326 Help system 163 HP Driver Preconfiguration support 35 Image Color Management (ICM) 167 included 27 Installable Options 226 installable options support ... settings 225 PostScript Options 168 preconfiguration support 324 Print Task Quick Sets 172 Printer Features 169 Printing Preferences tabs 161 Properties tabs 162 quality settings 329 raster ... firmware level 304 downloading 304 FTP, Windows 307 HP Web Jetadmin 314 LPR commands 314 Macintosh 309, 312 messages 305 troubleshooting 305 UNIX 312 verifying installation 306 Windows network 311...
...setting 167 Halftone settings 216 Help feature support 326 Help system 163 HP Driver Preconfiguration support 35 Image Color Management (ICM) 167 included 27 Installable Options 226 installable options support ... settings 225 PostScript Options 168 preconfiguration support 324 Print Task Quick Sets 172 Printer Features 169 Printing Preferences tabs 161 Properties tabs 162 quality settings 329 raster ... firmware level 304 downloading 304 FTP, Windows 307 HP Web Jetadmin 314 LPR commands 314 Macintosh 309, 312 messages 305 troubleshooting 305 UNIX 312 verifying installation 306 Windows network 311...
HP Color LaserJet 4700 - Software Technical Reference (External)
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... 299 unidriver settings 177 sleep mode 3 smart duplexing 197 Source is settings, unidrivers 179 unidriver configuration 227 unidriver Form to Tray Assignment 222 troubleshooting firmware upgrades 305 HP driver Diagnostic Printer Check Tool 36 Services tab, unidrivers 219 TrueType font settings PS Emulation Driver 226 Send as Bitmap, PCL traditional drivers 85, 86...
... 299 unidriver settings 177 sleep mode 3 smart duplexing 197 Source is settings, unidrivers 179 unidriver configuration 227 unidriver Form to Tray Assignment 222 troubleshooting firmware upgrades 305 HP driver Diagnostic Printer Check Tool 36 Services tab, unidrivers 219 TrueType font settings PS Emulation Driver 226 Send as Bitmap, PCL traditional drivers 85, 86...
HP Color LaserJet 4700 - User Guide
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...: for the HP Color LaserJet 4700 series printers, updated HP printer software, product and support information, and printer drivers in the box with the product. Accessories can be ordered from http://instantsupport.hp.com. See the flyer that shipped in the box with the printer. Before calling HP, have the... following information ready: product name and serial number, date of purchase, and description of Web-based troubleshooting tools for accessories or ...
...: for the HP Color LaserJet 4700 series printers, updated HP printer software, product and support information, and printer drivers in the box with the product. Accessories can be ordered from http://instantsupport.hp.com. See the flyer that shipped in the box with the printer. Before calling HP, have the... following information ready: product name and serial number, date of purchase, and description of Web-based troubleshooting tools for accessories or ...
HP Color LaserJet 4700 - User Guide
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...color adjustment 156 Manual color options 157 Restricting color printing 158 Managing printer color options on Macintosh computers 159 Print Color as Gray ...159 Advanced color options for text, graphics, and photographs 159 Halftone options 159 Neutral Grays 159 RGB Color ...160 Edge Control ...160 7 Maintenance Managing print cartridges ...162 HP print cartridges ...162 Non-HP......172 Configuring alerts ...175 8 Problem solving Basic troubleshooting checklist ...178 Factors affecting printer performance 179 Troubleshooting information pages 180 Configuration page ...180 Paper path ...
...color adjustment 156 Manual color options 157 Restricting color printing 158 Managing printer color options on Macintosh computers 159 Print Color as Gray ...159 Advanced color options for text, graphics, and photographs 159 Halftone options 159 Neutral Grays 159 RGB Color ...160 Edge Control ...160 7 Maintenance Managing print cartridges ...162 HP print cartridges ...162 Non-HP......172 Configuring alerts ...175 8 Problem solving Basic troubleshooting checklist ...178 Factors affecting printer performance 179 Troubleshooting information pages 180 Configuration page ...180 Paper path ...
HP Color LaserJet 4700 - User Guide
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...color ...249 Cartridge error ...250 Color match error ...250 Print quality troubleshooting ...251 Print quality problems associated with media 251 Overhead transparency defects 251 Print quality problems associated with the environment 252 Print quality problems associated with jams 252 Print quality troubleshooting pages 252 Print quality troubleshooting tool 252 Calibrating the printer... an HP Jetdirect print server card 273 To install an HP Jetdirect print server card 273 Appendix B Supplies and accessories Ordering directly through the embedded Web server (for printers with network...
...color ...249 Cartridge error ...250 Color match error ...250 Print quality troubleshooting ...251 Print quality problems associated with media 251 Overhead transparency defects 251 Print quality problems associated with the environment 252 Print quality problems associated with jams 252 Print quality troubleshooting pages 252 Print quality troubleshooting tool 252 Calibrating the printer... an HP Jetdirect print server card 273 To install an HP Jetdirect print server card 273 Appendix B Supplies and accessories Ordering directly through the embedded Web server (for printers with network...
HP Color LaserJet 4700 - User Guide
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... is available on the CD-ROM that are available from within printer drivers. To view a Help file, access the online Help through the printer driver. HP Embedded Web Server User Guide Information about using and troubleshooting the printer. Available on printer options that came with the printer. Online Help Provides information on the CD-ROM included with...
... is available on the CD-ROM that are available from within printer drivers. To view a Help file, access the online Help through the printer driver. HP Embedded Web Server User Guide Information about using and troubleshooting the printer. Available on printer options that came with the printer. Online Help Provides information on the CD-ROM included with...
HP Color LaserJet 4700 - User Guide
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... with the HP Color LaserJet 4700ph+ printer). HP PCL 6. Portable document format (PDF). HP Easy Printer Care Software (a Web-based status and troubleshooting tool). PostScript 3 emulation. Fonts and forms. ENWW Printer features 7 Embedded Web server to 30 ppm for A4sized paper. ● First page prints in 10 seconds or less from sleep mode at http://www.hp.com/support/clj4700...
... with the HP Color LaserJet 4700ph+ printer). HP PCL 6. Portable document format (PDF). HP Easy Printer Care Software (a Web-based status and troubleshooting tool). PostScript 3 emulation. Fonts and forms. ENWW Printer features 7 Embedded Web server to 30 ppm for A4sized paper. ● First page prints in 10 seconds or less from sleep mode at http://www.hp.com/support/clj4700...
HP Color LaserJet 4700 - User Guide
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Utilities The HP Color LaserJet 4700 series printer is equipped with a network-connected computer or a standard Web browser. The advantage of an embedded Web server is that it is "embedded", that an operating system, such as Windows, provides an environment for HP-UX and Solaris networks. ENWW Printer software 17 When a Web server is connected to a network...
Utilities The HP Color LaserJet 4700 series printer is equipped with a network-connected computer or a standard Web browser. The advantage of an embedded Web server is that it is "embedded", that an operating system, such as Windows, provides an environment for HP-UX and Solaris networks. ENWW Printer software 17 When a Web server is connected to a network...
HP Color LaserJet 4700 - User Guide
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DIAGNOSTICS PRINT EVENT LOG SHOW EVENT LOG PQ TROUBLESHOOTING PRINT DIAGNOSTICS PAGE DISABLE CARTRIDGE CHECK PAPER PATH SENSORS PAPER PATH TEST MANUAL SENSOR TEST MANUAL SENSOR TEST 2 COMPONENT TEST PRINT/STOP TEST COLOR BAND TEST ENWW Menu hierarchy 49 RESETS (Where X=1 or 2) RESTORE FACTORY SETTINGS SLEEP MODE Diagnostics menu See Diagnostics menu for more information.
DIAGNOSTICS PRINT EVENT LOG SHOW EVENT LOG PQ TROUBLESHOOTING PRINT DIAGNOSTICS PAGE DISABLE CARTRIDGE CHECK PAPER PATH SENSORS PAPER PATH TEST MANUAL SENSOR TEST MANUAL SENSOR TEST 2 COMPONENT TEST PRINT/STOP TEST COLOR BAND TEST ENWW Menu hierarchy 49 RESETS (Where X=1 or 2) RESTORE FACTORY SETTINGS SLEEP MODE Diagnostics menu See Diagnostics menu for more information.
HP Color LaserJet 4700 - User Guide
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... will display the last 50 entries in diagnosing printer problems. This item allows you to remove a print cartridge to isolate noise, leaking, and other hardware issues. Menu item PRINT EVENT LOG SHOW EVENT LOG PQ TROUBLESHOOTING PRINT DIAGNOSTICS PAGE DISABLE CARTRIDGE CHECK Paper Path ... ENWW Diagnostics menu 63 A service representative should perform this page to print a color band test page that is useful for each sensor. These pages can assist in the printer's event log, starting with the printer. This item prints a series of 8 pages that can help isolate print quality...
... will display the last 50 entries in diagnosing printer problems. This item allows you to remove a print cartridge to isolate noise, leaking, and other hardware issues. Menu item PRINT EVENT LOG SHOW EVENT LOG PQ TROUBLESHOOTING PRINT DIAGNOSTICS PAGE DISABLE CARTRIDGE CHECK Paper Path ... ENWW Diagnostics menu 63 A service representative should perform this page to print a color band test page that is useful for each sensor. These pages can assist in the printer's event log, starting with the printer. This item prints a series of 8 pages that can help isolate print quality...
HP Color LaserJet 4700 - User Guide
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... or with remote printer management and troubleshooting through HP Web Jetadmin software. They support multiple network protocols and operating systems. HP Jetdirect print servers also support the Simple Network Management Protocol (SNMP), which provides network managers with HP Web Jetadmin software. NOTE Installation of the HP Color LaserJet 4700 printer's EIO slots to allow network connection. The HP Color LaserJet 4700n, 4700dn, 4700dtn...
... or with remote printer management and troubleshooting through HP Web Jetadmin software. They support multiple network protocols and operating systems. HP Jetdirect print servers also support the Simple Network Management Protocol (SNMP), which provides network managers with HP Web Jetadmin software. NOTE Installation of the HP Color LaserJet 4700 printer's EIO slots to allow network connection. The HP Color LaserJet 4700n, 4700dn, 4700dtn...
HP Color LaserJet 4700 - User Guide
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...to enter the MENUS. 2. The message Printing... If PRINT MENU MAP is highlighted. 5. Printer information pages From the printer control panel, you can be overridden from the printer driver or software application.) For a complete list of control panel menus and possible values,...can print pages that give details about the printer and its current configuration. Configuration page Use the configuration page to view current printer settings, to help troubleshoot printer problems, or to select INFORMATION. 142 Chapter 5 Managing the printer ENWW Press Menu to highlight INFORMATION. 3....
...to enter the MENUS. 2. The message Printing... If PRINT MENU MAP is highlighted. 5. Printer information pages From the printer control panel, you can be overridden from the printer driver or software application.) For a complete list of control panel menus and possible values,...can print pages that give details about the printer and its current configuration. Configuration page Use the configuration page to view current printer settings, to help troubleshoot printer problems, or to select INFORMATION. 142 Chapter 5 Managing the printer ENWW Press Menu to highlight INFORMATION. 3....
HP Color LaserJet 4700 - User Guide
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.... ENWW Using the HP Easy Printer Care Software 149 Supported operating systems The HP Easy Printer Care Software is loaded in the print cartridges and the status of the following tasks: ● View color usage information. ● Check the printer status. ● Check supplies status. ● Set up alerts. ● Gain access to troubleshooting and maintenance tools...
.... ENWW Using the HP Easy Printer Care Software 149 Supported operating systems The HP Easy Printer Care Software is loaded in the print cartridges and the status of the following tasks: ● View color usage information. ● Check the printer status. ● Check supplies status. ● Set up alerts. ● Gain access to troubleshooting and maintenance tools...