HP Color LaserJet 4700 - User Guide
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... with Mac OS 9.x 243 Solving problems with Mac OS X 245 Color printing problems ...249 Printout color error ...249 Incorrect shade ...249 Missing color ...249 Cartridge error ...250 Color match error ...250 Print quality troubleshooting ...251 Print quality problems associated with...embedded Web server (for printers with network connections) ..........278 Part numbers ...279 Appendix C Service and Support Hewlett-Packard limited warranty statement 284 Print cartridge limited warranty statement 285 Fuser and transfer unit limited warranty statement 286 HP maintenance agreements ...287 ...
... with Mac OS 9.x 243 Solving problems with Mac OS X 245 Color printing problems ...249 Printout color error ...249 Incorrect shade ...249 Missing color ...249 Cartridge error ...250 Color match error ...250 Print quality troubleshooting ...251 Print quality problems associated with...embedded Web server (for printers with network connections) ..........278 Part numbers ...279 Appendix C Service and Support Hewlett-Packard limited warranty statement 284 Print cartridge limited warranty statement 285 Fuser and transfer unit limited warranty statement 286 HP maintenance agreements ...287 ...
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Walk around The following illustrations identify the locations and names of key components of this printer. Front view (HP Color LaserJet 4700ph+ shown) 1 Duplexer 2 Stapler/stacker 3 Top cover 4 Control panel 5 Front cover (access to print cartridges, transfer unit, and fuser) 6 Tray 1 7 On/off switch 8 Tray 2 9 Optional paper tray (three additional optional paper trays also shown) 10 Printer stand 10 Chapter 1 Printer basics ENWW
Walk around The following illustrations identify the locations and names of key components of this printer. Front view (HP Color LaserJet 4700ph+ shown) 1 Duplexer 2 Stapler/stacker 3 Top cover 4 Control panel 5 Front cover (access to print cartridges, transfer unit, and fuser) 6 Tray 1 7 On/off switch 8 Tray 2 9 Optional paper tray (three additional optional paper trays also shown) 10 Printer stand 10 Chapter 1 Printer basics ENWW
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.... Press to highlight PRINT USAGE PAGE. 5. ENWW Printer information pages 143 NOTE If the printer is configured with an HP Jetdirect print server or a stapler/stacker, an additional configuration page will not show the remaining life for the following printer supplies: ● Print cartridges (all colors) ● Transfer unit ● Fuser To print the supplies status page...
.... Press to highlight PRINT USAGE PAGE. 5. ENWW Printer information pages 143 NOTE If the printer is configured with an HP Jetdirect print server or a stapler/stacker, an additional configuration page will not show the remaining life for the following printer supplies: ● Print cartridges (all colors) ● Transfer unit ● Fuser To print the supplies status page...
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If the transfer unit is open. Remove the used print cartridge in the bag for recycling. ENWW Changing print cartridges 165 CAUTION Do not place any item on the transfer unit while it is punctured, print quality problems could result. 3. Remove the new print cartridge from the printer. 4. Place the used print cartridge from the bag. 2. Pull down the front cover and transfer unit.
If the transfer unit is open. Remove the used print cartridge in the bag for recycling. ENWW Changing print cartridges 165 CAUTION Do not place any item on the transfer unit while it is punctured, print quality problems could result. 3. Remove the new print cartridge from the printer. 4. Place the used print cartridge from the bag. 2. Pull down the front cover and transfer unit.
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... item locations 1 Fuser 2 Print cartridges 3 Transfer unit Supply replacement guidelines To facilitate the replacement of supplies, keep the following guidelines in the front of non-HP products may cause problems requiring service that is not covered by their labeling and their blue plastic handles. Making room around the printer for replacing supplies The following...
... item locations 1 Fuser 2 Print cartridges 3 Transfer unit Supply replacement guidelines To facilitate the replacement of supplies, keep the following guidelines in the front of non-HP products may cause problems requiring service that is not covered by their labeling and their blue plastic handles. Making room around the printer for replacing supplies The following...
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... 18 - Recommended action 1. Turn the printer off then on . 2. Ensure that the transfer unit is missing or incorrectly installed. Turn the printer off then on . 2. A printer error has occurred. If the problem persists, contact HP Support at http://www.hp.com/ support/clj4700. 1. If the problem persists, contact HP Support at http://www.hp.com/ support/clj4700. 1. Turn the...
... 18 - Recommended action 1. Turn the printer off then on . 2. Ensure that the transfer unit is missing or incorrectly installed. Turn the printer off then on . 2. A printer error has occurred. If the problem persists, contact HP Support at http://www.hp.com/ support/clj4700. 1. If the problem persists, contact HP Support at http://www.hp.com/ support/clj4700. 1. Turn the...
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... the specific supply that permanent storage is spinning up Event Log Empty Genuine HP supplies installed INCORRECT [COLOR] CARTRIDGE alternates with a new EIO disk drive. This message is installed in the printer and another supply item is turned on to show that has a problem....10 seconds. A cartridge is displayed when the printer No action necessary. positioned in the wrong slot and 1. is missing, incorrectly placed, out, or low. 2. No action necessary. A new HP cartridge has been installed. Close image transfer unit and then close the top and front covers...
... the specific supply that permanent storage is spinning up Event Log Empty Genuine HP supplies installed INCORRECT [COLOR] CARTRIDGE alternates with a new EIO disk drive. This message is installed in the printer and another supply item is turned on to show that has a problem....10 seconds. A cartridge is displayed when the printer No action necessary. positioned in the wrong slot and 1. is missing, incorrectly placed, out, or low. 2. No action necessary. A new HP cartridge has been installed. Close image transfer unit and then close the top and front covers...
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...printer and is loaded and configured for the supply. 4. The device does not have enough memory to access the SUPPLIES STATUS menu. CARD SLOT X = font card in slot X DIMMS EIO X DISK = removable hard disk installed in Tray 1 and press to highlight the transfer unit. 3. If the error persists, contact HP...a type and 1. At least one supply item is missing or is not installed correctly. 1. The transfer unit is not installed or is not 1. Jobs can be one specified in the printer and another supply item is loaded, press . Press to see step by step information. INTERNAL = ...
...printer and is loaded and configured for the supply. 4. The device does not have enough memory to access the SUPPLIES STATUS menu. CARD SLOT X = font card in slot X DIMMS EIO X DISK = removable hard disk installed in Tray 1 and press to highlight the transfer unit. 3. If the error persists, contact HP...a type and 1. At least one supply item is missing or is not installed correctly. 1. The transfer unit is not installed or is not 1. Jobs can be one specified in the printer and another supply item is loaded, press . Press to see step by step information. INTERNAL = ...
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...Recommended action The transfer unit is near end of clearing data. See Using the embedded Web server for the message. The I/O continues receiving data until the printer returns to continue printing. Do not turn the printer off until memory is being generated. The printer is displayed when... is performing a paper path test. The printer is also available from help for more information. The printer is generating the demo page. The printer is generating the mass storage directory page. Control panel message ORDER TRANSFER KIT LESS THAN XXX PAGES For help press...
...Recommended action The transfer unit is near end of clearing data. See Using the embedded Web server for the message. The I/O continues receiving data until the printer returns to continue printing. Do not turn the printer off until memory is being generated. The printer is displayed when... is performing a paper path test. The printer is also available from help for more information. The printer is generating the demo page. The printer is generating the mass storage directory page. Control panel message ORDER TRANSFER KIT LESS THAN XXX PAGES For help press...
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...cartridges. Open the front and top covers and then open the image transfer unit. Supplies ordering information is set to STOP 2. Grasp the purple handles on the fuser unit. ● Remove the old fuser unit from the printer. 4. Printing can continue although print quality might be easily damaged. ...transfer unit and the top and front covers. 7. and the REPLACE SUPPLIES setting in the SYSTEM SETUP menu is also available from the embedded Web server. To exit press Stop REPLACE CARTRIDGE The supplies gauge will display the consumption levels of life and the COLOR...
...cartridges. Open the front and top covers and then open the image transfer unit. Supplies ordering information is set to STOP 2. Grasp the purple handles on the fuser unit. ● Remove the old fuser unit from the printer. 4. Printing can continue although print quality might be easily damaged. ...transfer unit and the top and front covers. 7. and the REPLACE SUPPLIES setting in the SYSTEM SETUP menu is also available from the embedded Web server. To exit press Stop REPLACE CARTRIDGE The supplies gauge will display the consumption levels of life and the COLOR...
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... front cover. Depress the small blue latches located on either side of the bottom of the transfer unit and lift the unit out of its 1. STOP AT LOW. 3. The printer is restoring external accessory settings in the SYSTEM SETUP menu is set to AUTOCONTINUE BLACK. Supplies ...ordering information is also available from the embedded Web server. Order the transfer kit. The transfer unit is nearing the end of the printer. 4. Close the front and top covers. 6. The firmware upgrade was not completed successfully. Control panel message...
... front cover. Depress the small blue latches located on either side of the bottom of the transfer unit and lift the unit out of its 1. STOP AT LOW. 3. The printer is restoring external accessory settings in the SYSTEM SETUP menu is set to AUTOCONTINUE BLACK. Supplies ...ordering information is also available from the embedded Web server. Order the transfer kit. The transfer unit is nearing the end of the printer. 4. Close the front and top covers. 6. The firmware upgrade was not completed successfully. Control panel message...
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... specific media type is reached, the job is either not installed or not correctly installed in the printer. Only install a disk drive in the printer. 1. Order and install a new stapler cartridge. Close the image transfer unit and then close the top and front covers. 5. job does not need this tray to mopy job... mopied because of sheets for the tray. If necessary, press after the tray is empty and the current Refill the tray at http://www.hp.com/support/clj4700. Adjust the side and rear guides against match the media type configured for the media type being used, and cannot be...
... specific media type is reached, the job is either not installed or not correctly installed in the printer. Only install a disk drive in the printer. 1. Order and install a new stapler cartridge. Close the image transfer unit and then close the top and front covers. 5. job does not need this tray to mopy job... mopied because of sheets for the tray. If necessary, press after the tray is empty and the current Refill the tray at http://www.hp.com/support/clj4700. Adjust the side and rear guides against match the media type configured for the media type being used, and cannot be...
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... jams Cause and solution Cause Solution When the printer is not picked up by the internal rollers from the input tray and replace the media within the tray. Print media does not meet HP-recommended media specifications. Use only media that all print cartridges, the transfer unit, and the fuser are correctly installed. See...
... jams Cause and solution Cause Solution When the printer is not picked up by the internal rollers from the input tray and replace the media within the tray. Print media does not meet HP-recommended media specifications. Use only media that all print cartridges, the transfer unit, and the fuser are correctly installed. See...
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Clearing a jam in the top cover area WARNING! The fuser's operating temperature is hot and could cause burns! Wait ten minutes to allow the fuser to remove it. 3. Do not touch the fuser. Open the top and front covers. 2. Grasp the green handle on the transfer unit and pull down. 216 Chapter 8 Problem solving ENWW It is 190°C (374°F). Grasp any visible media by both corners and pull to cool before touching the fuser. 1.
Clearing a jam in the top cover area WARNING! The fuser's operating temperature is hot and could cause burns! Wait ten minutes to allow the fuser to remove it. 3. Do not touch the fuser. Open the top and front covers. 2. Grasp the green handle on the transfer unit and pull down. 216 Chapter 8 Problem solving ENWW It is 190°C (374°F). Grasp any visible media by both corners and pull to cool before touching the fuser. 1.
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ENWW Clearing jams 217 Grasp the media by both corners and pull down. 5. Close the transfer unit. 6. Close the top and front covers. 4.
ENWW Clearing jams 217 Grasp the media by both corners and pull down. 5. Close the transfer unit. 6. Close the top and front covers. 4.
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If media is present, grasp the media by both corners and pull up. ENWW Clearing jams 219 4. Grasp the green handle on the transfer unit and pull down . 6. If media is present, grasp the media by both corners and pull down . 5.
If media is present, grasp the media by both corners and pull up. ENWW Clearing jams 219 4. Grasp the green handle on the transfer unit and pull down . 6. If media is present, grasp the media by both corners and pull down . 5.
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Close the top and front covers. Jams in the stapler/stacker NOTE After resolving any stapler/stacker jams, check that there are no jams in the printer itself. For more information, see Clearing jams. 220 Chapter 8 Problem solving ENWW Close the transfer unit. 8. 7.
Close the top and front covers. Jams in the stapler/stacker NOTE After resolving any stapler/stacker jams, check that there are no jams in the printer itself. For more information, see Clearing jams. 220 Chapter 8 Problem solving ENWW Close the transfer unit. 8. 7.
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... and workmanship until the printer provides a low-life indicator on the control panel. At HP's option, HP will either replace products that (a) have been refurbished, remanufactured or tampered with a written description of the published environmental specifications for the printer product or (c) exhibit wear...(INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Fuser and transfer unit limited warranty statement This HP product is warranted to be defective or refund your purchase price. THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT...
... and workmanship until the printer provides a low-life indicator on the control panel. At HP's option, HP will either replace products that (a) have been refurbished, remanufactured or tampered with a written description of the published environmental specifications for the printer product or (c) exhibit wear...(INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Fuser and transfer unit limited warranty statement This HP product is warranted to be defective or refund your purchase price. THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT...
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...LaserJet print cartridges that otherwise might have markings according to international standards that this product meets ENERGY STAR® Guidelines for ENERGY STAR® (Version 3.0), which saves natural resources and saves money without affecting the high performance of this product's printing supplies (print cartridges, fuser, and transfer unit...every new HP LaserJet print cartridge and supplies package. HP LaserJet printing supplies In many countries/regions, this printer. registered service mark of the U.S. Paper use and free takeback program is a U.S. The HP LaserJet print ...
...LaserJet print cartridges that otherwise might have markings according to international standards that this product meets ENERGY STAR® Guidelines for ENERGY STAR® (Version 3.0), which saves natural resources and saves money without affecting the high performance of this product's printing supplies (print cartridges, fuser, and transfer unit...every new HP LaserJet print cartridge and supplies package. HP LaserJet printing supplies In many countries/regions, this printer. registered service mark of the U.S. Paper use and free takeback program is a U.S. The HP LaserJet print ...
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... media. transfer unit The black plastic belt that should not be replaced. RARP An acronym for "Reverse Address Resolution Protocol," a protocol that forms the image on the printed media. render The process of dots. xerographic paper General term for paper intended for colors red, green, and blue. Supply items for the HP Color LaserJet 4700 printer are...
... media. transfer unit The black plastic belt that should not be replaced. RARP An acronym for "Reverse Address Resolution Protocol," a protocol that forms the image on the printed media. render The process of dots. xerographic paper General term for paper intended for colors red, green, and blue. Supply items for the HP Color LaserJet 4700 printer are...