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... and time 158 Setting the wake time...159 Setting the sleep delay...160 Checking the MFP configuration 161 To print an information page 161 Menu map ...161 Configuration page ...161 HP Jetdirect page ...163 Supplies status page ...163 Usage page ...164 PCL or PS font...-out conditions 167 Upgrading the firmware...169 Determining the current level of firmware 169 Downloading the new firmware from the HP Web site 169 Transferring the new firmware to the MFP 169 Upgrading the HP Jetdirect firmware 171 Cleaning the MFP...173 Cleaning the outside of the MFP 173 Cleaning the touchscreen 173...
... and time 158 Setting the wake time...159 Setting the sleep delay...160 Checking the MFP configuration 161 To print an information page 161 Menu map ...161 Configuration page ...161 HP Jetdirect page ...163 Supplies status page ...163 Usage page ...164 PCL or PS font...-out conditions 167 Upgrading the firmware...169 Determining the current level of firmware 169 Downloading the new firmware from the HP Web site 169 Transferring the new firmware to the MFP 169 Upgrading the HP Jetdirect firmware 171 Cleaning the MFP...173 Cleaning the outside of the MFP 173 Cleaning the touchscreen 173...
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9 Managing and maintaining the MFP This chapter contains information about these topics: ● Using the embedded Web server ● Using the HP Toolbox ● Using HP Web Jetadmin software ● Configuring and verifying an IP address ● Setting the real-time clock ● Checking the MFP configuration ● Managing the print cartridge ● Upgrading the firmware ● Cleaning the MFP ● Calibrating the scanner ● Performing preventive maintenance ENWW 147
9 Managing and maintaining the MFP This chapter contains information about these topics: ● Using the embedded Web server ● Using the HP Toolbox ● Using HP Web Jetadmin software ● Configuring and verifying an IP address ● Setting the real-time clock ● Checking the MFP configuration ● Managing the print cartridge ● Upgrading the firmware ● Cleaning the MFP ● Calibrating the scanner ● Performing preventive maintenance ENWW 147
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...contains information that might assist HP Customer Care representatives in solving possible MFP problems. 5 Security lists the status of the control-panel lock, control-panel password, and disk drive. 6 Paper Trays and Options lists the size settings for the MFP. 2 Installed Personalities and ...of the event log is the manufacturer page. The MFP configuration page contains the following information: Note 1 Device Information lists the serial number, page counts, firmware datecodes, maintenance-kit counts, and other information for all MFP languages that are installed (such as PCL and ...
...contains information that might assist HP Customer Care representatives in solving possible MFP problems. 5 Security lists the status of the control-panel lock, control-panel password, and disk drive. 6 Paper Trays and Options lists the size settings for the MFP. 2 Installed Personalities and ...of the event log is the manufacturer page. The MFP configuration page contains the following information: Note 1 Device Information lists the serial number, page counts, firmware datecodes, maintenance-kit counts, and other information for all MFP languages that are installed (such as PCL and ...
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...the next preventive maintenance for the ADF. For more information, see Performing preventive maintenance. HP Jetdirect page The second configuration page is installed in the MFP, the amount of toner that remains in the print cartridge, and the number of pages... and jobs that is the HP Jetdirect page, which contains the following information: Note 1 HP Jetdirect Configuration indicates the MFP status, model number, hardware firmware version, port select, port configuration, auto negotiation, manufacturing identification, and manufactured date...
...the next preventive maintenance for the ADF. For more information, see Performing preventive maintenance. HP Jetdirect page The second configuration page is installed in the MFP, the amount of toner that remains in the print cartridge, and the number of pages... and jobs that is the HP Jetdirect page, which contains the following information: Note 1 HP Jetdirect Configuration indicates the MFP status, model number, hardware firmware version, port select, port configuration, auto negotiation, manufacturing identification, and manufactured date...
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...the message Resend Upgrade appears (in a "ready" state. Using FTP to the MFP. ENWW Upgrading the firmware 169 Use the information in this section to http://www.hp.com/go to upgrade the MFP firmware. Determine the current level of that is installed on the control-panel display), the...2004. Go to perform the upgrade by using FTP. To view the configuration information, follow these instructions to the HP Web site and find the most recent firmware upgrade for the MFP to reinitialize. Touch INFORMATION. 3. The I /O transfer time, as well as it is lost during the flash...
...the message Resend Upgrade appears (in a "ready" state. Using FTP to the MFP. ENWW Upgrading the firmware 169 Use the information in this section to http://www.hp.com/go to upgrade the MFP firmware. Determine the current level of that is installed on the control-panel display), the...2004. Go to perform the upgrade by using FTP. To view the configuration information, follow these instructions to the HP Web site and find the most recent firmware upgrade for the MFP to reinitialize. Touch INFORMATION. 3. The I /O transfer time, as well as it is lost during the flash...
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...menu settings that are changed again if you want settings that are cleared from the control-panel display. 2. Before upgrading the firmware, make sure that the MFP is not in Sleep mode. When prompted for the user name, press Enter. 6. Let the process finish without further interaction... with the MFP or computer. When prompted for the password, press Enter. 7. The download process begins and the firmware is 192.168.0.90, type ftp 192.168.0.90. 4. The HP Jetdirect page is the name of nonvolatile random-access memory (NVRAM...
...menu settings that are changed again if you want settings that are cleared from the control-panel display. 2. Before upgrading the firmware, make sure that the MFP is not in Sleep mode. When prompted for the user name, press Enter. 6. Let the process finish without further interaction... with the MFP or computer. When prompted for the password, press Enter. 7. The download process begins and the firmware is 192.168.0.90, type ftp 192.168.0.90. 4. The HP Jetdirect page is the name of nonvolatile random-access memory (NVRAM...
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...HP LaserJet 4345mfps, select all of the .RFU file that you downloaded from which the MFP is being shared, and is not listed in the All Available Images box, click Browse in the upper-right corner of this procedure. If the name of the .RFU file is the MFP share name. Click Update Firmware... Using HP Web Jetadmin software. Select Update Printer Firmware from the MFP firmware. At the end of the upgrade process, the control panel shows the Ready message . Upgrading the HP Jetdirect firmware The HP Jetdirect network interface in quotation marks. See Using HP Web Jetadmin...
...HP LaserJet 4345mfps, select all of the .RFU file that you downloaded from which the MFP is being shared, and is not listed in the All Available Images box, click Browse in the upper-right corner of this procedure. If the name of the .RFU file is the MFP share name. Click Update Firmware... Using HP Web Jetadmin software. Select Update Printer Firmware from the MFP firmware. At the end of the upgrade process, the control panel shows the Ready message . Upgrading the HP Jetdirect firmware The HP Jetdirect network interface in quotation marks. See Using HP Web Jetadmin...
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...and see if it is listed under Jetdirect Firmware Available on HP Web Jetadmin. In HP Web Jetadmin, return to http://www.hp.com/go/wja_firmware. 7. On the HP Jetdirect firmware page, the new firmware version is , right-click on the firmware link, and follow the instructions on the ...saved into the : \PROGRAM FILES\HP WEB JETADMIN\DOC\PLUGINS\HPWJA\FIRMWARE \JETDIRECT folder on the Web page to download the new firmware file. Navigate to update the Jetdirect firmware. 172 Chapter 9 Managing and maintaining the MFP ENWW Click the Update Firmware Now button to the Device Lists folder...
...and see if it is listed under Jetdirect Firmware Available on HP Web Jetadmin. In HP Web Jetadmin, return to http://www.hp.com/go/wja_firmware. 7. On the HP Jetdirect firmware page, the new firmware version is , right-click on the firmware link, and follow the instructions on the ...saved into the : \PROGRAM FILES\HP WEB JETADMIN\DOC\PLUGINS\HPWJA\FIRMWARE \JETDIRECT folder on the Web page to download the new firmware file. Navigate to update the Jetdirect firmware. 172 Chapter 9 Managing and maintaining the MFP ENWW Click the Update Firmware Now button to the Device Lists folder...
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.... If the message does not clear automatically from the control-panel display, turn the MFP off, and then turn the MFP on A critical firmware error has occurred. If this message persists, contact an HPauthorized service or support provider. (See the HP support flyer, or go to display TRAY SIZE. If this message persists, contact...
.... If the message does not clear automatically from the control-panel display, turn the MFP off, and then turn the MFP on A critical firmware error has occurred. If this message persists, contact an HPauthorized service or support provider. (See the HP support flyer, or go to display TRAY SIZE. If this message persists, contact...
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...reconnect them. 3. Printing can continue, but some unexpected functions might have been reset to http://www.hp.com/support/lj4345mfp.) 60.X ERROR To continue turn off then on correctly. Turn the MFP off, and then turn off The tray specified by X is properly seated on and connected to ...or support provider. (See the HP support flyer, or go to http://www.hp.com/support/lj4345mfp.) 66.XY.ZZ OUTPUT DEVICE FAILURE An error occurred in the onscreen dialog box. 62 NO SYSTEM To continue turn the MFP on A problem exists with the MFP firmware. Turn the MFP off, and then turn off ...
...reconnect them. 3. Printing can continue, but some unexpected functions might have been reset to http://www.hp.com/support/lj4345mfp.) 60.X ERROR To continue turn off then on correctly. Turn the MFP off, and then turn off The tray specified by X is properly seated on and connected to ...or support provider. (See the HP support flyer, or go to http://www.hp.com/support/lj4345mfp.) 66.XY.ZZ OUTPUT DEVICE FAILURE An error occurred in the onscreen dialog box. 62 NO SYSTEM To continue turn the MFP on A problem exists with the MFP firmware. Turn the MFP off, and then turn off ...
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... is not supported by the version of sheets the stapler can staple is currently installed for the MFP. TOO MANY PAGES IN JOB TO STAPLE The maximum number of the firmware that is 30. REINSTALL OUTPUT DEVICE The output device has been removed or is not a valid... folder. Verify the e-mail server address. Printing continues until the cartridge runs out of the MFP firmware. For information about replacing the staple cartridge see Ordering parts, accessories, and supplies. The Digital Sending Service at does not service this version...
... is not supported by the version of sheets the stapler can staple is currently installed for the MFP. TOO MANY PAGES IN JOB TO STAPLE The maximum number of the firmware that is 30. REINSTALL OUTPUT DEVICE The output device has been removed or is not a valid... folder. Verify the e-mail server address. Printing continues until the cartridge runs out of the MFP firmware. For information about replacing the staple cartridge see Ordering parts, accessories, and supplies. The Digital Sending Service at does not service this version...
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... Make sure the staplecartridge cover is completely closed. (See the section for stapling. CORRUPT FIRMWARE IN EXTERNAL ACCESSORY appears on the control-panel display. (See the section for this message in Understanding MFP messages.) ● The jam-access cover is open . REPLACE STAPLE CARTRIDGE appears on the....) ● The stapler is out of pages in the job exceeds the 30-page limit for this message in Understanding MFP messages.) ● The firmware is corrupt. STAPLER LOW ON STAPLES appears on staples. Fewer than 30 pages, staple the pages manually. ● The accessory is ...
... Make sure the staplecartridge cover is completely closed. (See the section for stapling. CORRUPT FIRMWARE IN EXTERNAL ACCESSORY appears on the control-panel display. (See the section for this message in Understanding MFP messages.) ● The jam-access cover is open . REPLACE STAPLE CARTRIDGE appears on the....) ● The stapler is out of pages in the job exceeds the 30-page limit for this message in Understanding MFP messages.) ● The firmware is corrupt. STAPLER LOW ON STAPLES appears on staples. Fewer than 30 pages, staple the pages manually. ● The accessory is ...
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...an angle. Press the flash memory card straight into the slot. The first flash memory slot, marked "Firmware Slot," is reserved for all other solutions. Slots 2 and 3 should be used for firmware only. Hold the flash memory card with your fingers against the side edges and thumbs against the back... edge. 6. Remove the flash memory card from the antistatic package. At the back of the MFP, remove the formatter cover. 4. If it does not...
...an angle. Press the flash memory card straight into the slot. The first flash memory slot, marked "Firmware Slot," is reserved for all other solutions. Slots 2 and 3 should be used for firmware only. Hold the flash memory card with your fingers against the side edges and thumbs against the back... edge. 6. Remove the flash memory card from the antistatic package. At the back of the MFP, remove the formatter cover. 4. If it does not...
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... models including 2 part number 9, 241 user guide 117 Fax menu 63 faxing, digital 122 FCC statements 286 features 2, 4 Finnish laser statement 294 firmware, upgrading 169 first page, paper for 91 flash memory HP Disk Management Utility 17 flash memory cards installing 276 types supported 272 verifying installation 282 Flip Pages Up binding option...
... models including 2 part number 9, 241 user guide 117 Fax menu 63 faxing, digital 122 FCC statements 286 features 2, 4 Finnish laser statement 294 firmware, upgrading 169 first page, paper for 91 flash memory HP Disk Management Utility 17 flash memory cards installing 276 types supported 272 verifying installation 282 Flip Pages Up binding option...
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... page 163 error messages 209 firmware updates 171 installing 284 IP address 156 lights 218 models including 2 part numbers 243 HP Jetdiret print server settings 58 HP media, ordering 243 HP OpenVMS drivers 14 HP Printing Supplies Returns and Recycling Program 289 HP Toolbox Alerts tab 153 Device ... 154 features 152 links 154 opening 153 print cartridge supply level, checking 167 Status tab 153 HP Web Jetadmin browsers supported 155 downloading 155 firmware updates 171 IP address, changing 156 HP-Authorized Dealers iv humidity requirements 257 I I/O submenu 57 IBM OS/2 drivers 14 image area...
... page 163 error messages 209 firmware updates 171 installing 284 IP address 156 lights 218 models including 2 part numbers 243 HP Jetdiret print server settings 58 HP media, ordering 243 HP OpenVMS drivers 14 HP Printing Supplies Returns and Recycling Program 289 HP Toolbox Alerts tab 153 Device ... 154 features 152 links 154 opening 153 print cartridge supply level, checking 167 Status tab 153 HP Web Jetadmin browsers supported 155 downloading 155 firmware updates 171 IP address, changing 156 HP-Authorized Dealers iv humidity requirements 257 I I/O submenu 57 IBM OS/2 drivers 14 image area...
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...life expectancy 166 low toner message 167 non-HP 166 ordering iii out of conformity 291 FCC 286 Finnish laser statement 294 Japanese VCCI statement 293 Korean EMI statement 293 laser safety 293 Material Safety Data Sheets (MSDS) 290 Telecom 287 remote firmware update (RFU) 169 removing software, Windows 22...DOC statement 293 declaration of toner message 168 part numbers 241 recycling 289 status, viewing with embedded Web server 149 status, viewing with HP Toolbox 153 storing 166 supplies status page, printing 163 supply level, checking 167 warranty 248 print quality after jams 186 settings 49 ...
...life expectancy 166 low toner message 167 non-HP 166 ordering iii out of conformity 291 FCC 286 Finnish laser statement 294 Japanese VCCI statement 293 Korean EMI statement 293 laser safety 293 Material Safety Data Sheets (MSDS) 290 Telecom 287 remote firmware update (RFU) 169 removing software, Windows 22...DOC statement 293 declaration of toner message 168 part numbers 241 recycling 289 status, viewing with embedded Web server 149 status, viewing with HP Toolbox 153 storing 166 supplies status page, printing 163 supply level, checking 167 warranty 248 print quality after jams 186 settings 49 ...
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...time, setting 159 warranty extended iv, 249 MFP 247 print cartridge 248 watermarks 90 wavy paper, troubleshooting 227 Web browser requirements embedded Web server 148 HP Toolbox 152 Web Jetadmin browsers supported 155 downloading 155 firmware updates 171 IP address, changing 156 Web sites... anticounterfeit 166 customer support iii downloading software iii environmental information 290 HP Web Jetadmin, downloading 155 Macintosh ...
...time, setting 159 warranty extended iv, 249 MFP 247 print cartridge 248 watermarks 90 wavy paper, troubleshooting 227 Web browser requirements embedded Web server 148 HP Toolbox 152 Web Jetadmin browsers supported 155 downloading 155 firmware updates 171 IP address, changing 156 Web sites... anticounterfeit 166 customer support iii downloading software iii environmental information 290 HP Web Jetadmin, downloading 155 Macintosh ...